π Core Information
πΉ Job Title: Communications Specialist 1
πΉ Company: Modernizing Medicine, Inc.
πΉ Location: Boca Raton, FL
πΉ Job Type: Hybrid
πΉ Category: Communications
πΉ Date Posted: May 20, 2025
πΉ Experience Level: Mid-level (3-5 years)
πΉ Remote Status: Hybrid (on-site and remote work)
π Job Overview
Key aspects of this role include:
- Preparing and delivering external client-facing communications
- Orchestrating mass communication campaigns
- Providing content support to internal teams
- Applying graphic content for use in various digital formats
- Working in a fast-paced, deadline-driven environment
ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to manage multiple projects simultaneously.
π Key Responsibilities
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Prepare and deliver external client-facing communications, including announcements, system updates, software updates, and features
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Orchestrate and send mass communication campaigns utilizing an email automation system and/or in-application communication platforms to message customer segments on important company and software updates
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Provide minor production expertise using Adobe Creative Suite products (or similar) including image sizing and customization in Photoshop and Illustrator
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Write compelling communications and explain technical concepts and documentation
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Coordinate with others in response to competing demands to ensure work is completed in a timely manner
ASSUMPTION: This role may require occasional overtime or weekend work to meet project deadlines.
π― Required Qualifications
Education: Bachelor's degree in Communications, Marketing, or a related field
Experience: A minimum of 3-5 years of experience drafting and editing content for sending mass communications required
Required Skills:
- Proven experience building and sending email campaigns
- Understanding of Corporate Communications and Digital Content Marketing principles
- Attention to detail and time management skills
- Working knowledge of project management tools such as Asana & JIRA, or the like
- Ability to work in a fast-paced, deadline-driven work environment
Preferred Skills:
- Knowledge of healthcare industry
ASSUMPTION: While not required, experience with healthcare or healthcare technology is a plus for this role.
π° Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for a mid-level Communications Specialist in Boca Raton, FL)
Benefits:
- Comprehensive medical, dental, and vision benefits
- 401(k) matching contribution
- Generous paid time off and paid parental leave programs
- Company-paid life and disability benefits, flexible spending account, and employee assistance programs
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within the Boca Raton headquarters
Working Hours: Full-time (40 hours per week), with flexible hours and remote work options available
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Software Development (specifically, healthcare technology)
Company Size: 1,001-5,000 employees (large enterprise)
Founded: 2010 (15 years ago)
Company Description:
- Modernizing Medicine is a healthcare technology company that provides specialty-specific cloud-based solutions for medical practices
- The company offers electronic health records (EHR), practice management (PM) systems, and revenue cycle management (RCM) services
- ModMed empowers specialty medical practices to provide better, more personalized patient care through its all-in-one solution
Company Specialties:
- EHR for Dermatology
- EHR for Ophthalmology
- EHR for Otolaryngology
- EHR for Plastic Surgery
- EHR for Orthopedics
- EHR for Gastroenterology
- Revenue Cycle Management
- Practice Management
- Pathology
- Telehealth
- Analytics
Company Website: https://www.modmed.com
ASSUMPTION: Modernizing Medicine is a well-established company with a strong presence in the healthcare technology industry.
π Role Analysis
Career Level: Mid-level (3-5 years of experience)
Reporting Structure: This role reports directly to the Manager of Corporate Communications
Work Arrangement: Hybrid (a combination of on-site and remote work)
Growth Opportunities:
- Potential career progression to Senior Communications Specialist or Manager of Corporate Communications
- Opportunities to work on diverse projects and gain experience in various aspects of corporate communications
- Access to professional development opportunities, including tuition reimbursement programs and LinkedIn Learning
ASSUMPTION: This role offers opportunities for career growth and professional development within the company.
π Location & Work Environment
Office Type: Hybrid (a combination of on-site and remote work)
Office Location(s): Boca Raton, FL (headquarters), Roseville, CA, and Santiago, Chile
Geographic Context:
- Boca Raton, FL: A suburban city in South Florida with a cost of living slightly above the national average
- Roseville, CA: A city in the Sacramento metropolitan area with a cost of living slightly above the national average
- Santiago, Chile: The capital and largest city of Chile, with a cost of living comparable to major U.S. cities
Work Schedule: Full-time (40 hours per week), with flexible hours and remote work options available
ASSUMPTION: The hybrid work arrangement allows for flexibility and a better work-life balance.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-depth interview with the hiring manager and/or team members
- Background check and reference check
- Final decision and offer
Key Assessment Areas:
- Communication skills (both written and verbal)
- Attention to detail and accuracy
- Time management and organizational skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Showcase your ability to manage multiple projects and meet deadlines in your application materials
- Demonstrate your understanding of the healthcare industry and ModMed's products and services in your cover letter
ATS Keywords: Mass Communications, Email Campaigns, Corporate Communications, Digital Content Marketing, Project Management, Adobe Creative Suite, Healthcare Industry
ASSUMPTION: The interview process may vary depending on the candidate's qualifications and the company's current needs.
π οΈ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator)
- Email automation systems (e.g., Mailchimp, Constant Contact)
- In-application communication platforms (e.g., Intercom, Zendesk)
- Project management tools (e.g., Asana, JIRA)
- CRM platforms (e.g., Salesforce)
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required for this role.
π Cultural Fit Considerations
Company Values:
- Patient-centered
- Innovative
- Collaborative
- Accountable
- Respectful
Work Style:
- Fast-paced and deadline-driven
- Team-oriented and collaborative
- Adaptable and flexible
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- Do you have experience working in a fast-paced, deadline-driven environment?
- Are you comfortable managing multiple projects simultaneously?
- Do you have strong communication skills, both written and verbal?
- Are you able to work collaboratively with a team to achieve common goals?
ASSUMPTION: Candidates who align with ModMed's company values and work style are more likely to succeed in this role.
β οΈ Potential Challenges
- Working in a fast-paced, deadline-driven environment may be stressful at times
- Managing multiple projects simultaneously requires strong organizational skills and time management
- Occasional overtime or weekend work may be required to meet project deadlines
- Working with a diverse team of stakeholders may present communication challenges
ASSUMPTION: These challenges can be overcome with strong communication skills, attention to detail, and effective time management.
π Similar Roles Comparison
- Communications Specialist vs. Marketing Coordinator: Both roles focus on external communications, but the Marketing Coordinator role may involve more market research and campaign planning
- Healthcare industry context: ModMed's focus on healthcare technology sets this role apart from similar communications roles in other industries
- Career path comparison: This role offers opportunities for career growth within the company, with potential progression to Senior Communications Specialist or Manager of Corporate Communications
ASSUMPTION: This role is unique due to its focus on healthcare technology and the opportunities for career growth within the company.
π Sample Projects
- Developing and executing a mass communication campaign to announce a new software update
- Creating visually appealing graphics for use in various digital formats, such as email newsletters and social media posts
- Writing and editing technical documentation for external clients, such as user guides and FAQs
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.
β Key Questions to Ask During Interview
- What are the most pressing priorities for this role in the first 30-60-90 days?
- How does this role fit into the overall communications strategy for the company?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for its employees?
ASSUMPTION: Asking these questions demonstrates your interest in the role and shows that you are a proactive and engaged candidate.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the ModMed Careers page
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your previous work, such as email campaigns or graphic designs, to showcase your abilities
- Follow up with the HR department one week after submitting your application to inquire about the status of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.