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Communications Specialist 1

Modernizing Medicine, Inc.
Full-time
On-site
Boca Raton, Florida, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Communications Specialist 1

πŸ”Ή Company: Modernizing Medicine, Inc.

πŸ”Ή Location: Boca Raton, FL

πŸ”Ή Job Type: Hybrid

πŸ”Ή Category: Communications

πŸ”Ή Date Posted: May 20, 2025

πŸ”Ή Experience Level: Mid-level (3-5 years)

πŸ”Ή Remote Status: Hybrid (on-site and remote work)

πŸš€ Job Overview

Key aspects of this role include:

  • Preparing and delivering external client-facing communications
  • Orchestrating mass communication campaigns
  • Providing content support to internal teams
  • Applying graphic content for use in various digital formats
  • Working in a fast-paced, deadline-driven environment

ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to manage multiple projects simultaneously.

πŸ“‹ Key Responsibilities

βœ… Prepare and deliver external client-facing communications, including announcements, system updates, software updates, and features

βœ… Orchestrate and send mass communication campaigns utilizing an email automation system and/or in-application communication platforms to message customer segments on important company and software updates

βœ… Provide minor production expertise using Adobe Creative Suite products (or similar) including image sizing and customization in Photoshop and Illustrator

βœ… Write compelling communications and explain technical concepts and documentation

βœ… Coordinate with others in response to competing demands to ensure work is completed in a timely manner

ASSUMPTION: This role may require occasional overtime or weekend work to meet project deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Marketing, or a related field

Experience: A minimum of 3-5 years of experience drafting and editing content for sending mass communications required

Required Skills:

  • Proven experience building and sending email campaigns
  • Understanding of Corporate Communications and Digital Content Marketing principles
  • Attention to detail and time management skills
  • Working knowledge of project management tools such as Asana & JIRA, or the like
  • Ability to work in a fast-paced, deadline-driven work environment

Preferred Skills:

  • Knowledge of healthcare industry

ASSUMPTION: While not required, experience with healthcare or healthcare technology is a plus for this role.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $80,000 per year (based on industry standards for a mid-level Communications Specialist in Boca Raton, FL)

Benefits:

  • Comprehensive medical, dental, and vision benefits
  • 401(k) matching contribution
  • Generous paid time off and paid parental leave programs
  • Company-paid life and disability benefits, flexible spending account, and employee assistance programs
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within the Boca Raton headquarters

Working Hours: Full-time (40 hours per week), with flexible hours and remote work options available

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development (specifically, healthcare technology)

Company Size: 1,001-5,000 employees (large enterprise)

Founded: 2010 (15 years ago)

Company Description:

  • Modernizing Medicine is a healthcare technology company that provides specialty-specific cloud-based solutions for medical practices
  • The company offers electronic health records (EHR), practice management (PM) systems, and revenue cycle management (RCM) services
  • ModMed empowers specialty medical practices to provide better, more personalized patient care through its all-in-one solution

Company Specialties:

  • EHR for Dermatology
  • EHR for Ophthalmology
  • EHR for Otolaryngology
  • EHR for Plastic Surgery
  • EHR for Orthopedics
  • EHR for Gastroenterology
  • Revenue Cycle Management
  • Practice Management
  • Pathology
  • Telehealth
  • Analytics

Company Website: https://www.modmed.com

ASSUMPTION: Modernizing Medicine is a well-established company with a strong presence in the healthcare technology industry.

πŸ“Š Role Analysis

Career Level: Mid-level (3-5 years of experience)

Reporting Structure: This role reports directly to the Manager of Corporate Communications

Work Arrangement: Hybrid (a combination of on-site and remote work)

Growth Opportunities:

  • Potential career progression to Senior Communications Specialist or Manager of Corporate Communications
  • Opportunities to work on diverse projects and gain experience in various aspects of corporate communications
  • Access to professional development opportunities, including tuition reimbursement programs and LinkedIn Learning

ASSUMPTION: This role offers opportunities for career growth and professional development within the company.

🌍 Location & Work Environment

Office Type: Hybrid (a combination of on-site and remote work)

Office Location(s): Boca Raton, FL (headquarters), Roseville, CA, and Santiago, Chile

Geographic Context:

  • Boca Raton, FL: A suburban city in South Florida with a cost of living slightly above the national average
  • Roseville, CA: A city in the Sacramento metropolitan area with a cost of living slightly above the national average
  • Santiago, Chile: The capital and largest city of Chile, with a cost of living comparable to major U.S. cities

Work Schedule: Full-time (40 hours per week), with flexible hours and remote work options available

ASSUMPTION: The hybrid work arrangement allows for flexibility and a better work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • In-depth interview with the hiring manager and/or team members
  • Background check and reference check
  • Final decision and offer

Key Assessment Areas:

  • Communication skills (both written and verbal)
  • Attention to detail and accuracy
  • Time management and organizational skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Showcase your ability to manage multiple projects and meet deadlines in your application materials
  • Demonstrate your understanding of the healthcare industry and ModMed's products and services in your cover letter

ATS Keywords: Mass Communications, Email Campaigns, Corporate Communications, Digital Content Marketing, Project Management, Adobe Creative Suite, Healthcare Industry

ASSUMPTION: The interview process may vary depending on the candidate's qualifications and the company's current needs.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator)
  • Email automation systems (e.g., Mailchimp, Constant Contact)
  • In-application communication platforms (e.g., Intercom, Zendesk)
  • Project management tools (e.g., Asana, JIRA)
  • CRM platforms (e.g., Salesforce)

ASSUMPTION: Familiarity with these tools and technologies is preferred but not required for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centered
  • Innovative
  • Collaborative
  • Accountable
  • Respectful

Work Style:

  • Fast-paced and deadline-driven
  • Team-oriented and collaborative
  • Adaptable and flexible
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you have experience working in a fast-paced, deadline-driven environment?
  • Are you comfortable managing multiple projects simultaneously?
  • Do you have strong communication skills, both written and verbal?
  • Are you able to work collaboratively with a team to achieve common goals?

ASSUMPTION: Candidates who align with ModMed's company values and work style are more likely to succeed in this role.

⚠️ Potential Challenges

  • Working in a fast-paced, deadline-driven environment may be stressful at times
  • Managing multiple projects simultaneously requires strong organizational skills and time management
  • Occasional overtime or weekend work may be required to meet project deadlines
  • Working with a diverse team of stakeholders may present communication challenges

ASSUMPTION: These challenges can be overcome with strong communication skills, attention to detail, and effective time management.

πŸ“ˆ Similar Roles Comparison

  • Communications Specialist vs. Marketing Coordinator: Both roles focus on external communications, but the Marketing Coordinator role may involve more market research and campaign planning
  • Healthcare industry context: ModMed's focus on healthcare technology sets this role apart from similar communications roles in other industries
  • Career path comparison: This role offers opportunities for career growth within the company, with potential progression to Senior Communications Specialist or Manager of Corporate Communications

ASSUMPTION: This role is unique due to its focus on healthcare technology and the opportunities for career growth within the company.

πŸ“ Sample Projects

  • Developing and executing a mass communication campaign to announce a new software update
  • Creating visually appealing graphics for use in various digital formats, such as email newsletters and social media posts
  • Writing and editing technical documentation for external clients, such as user guides and FAQs

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.

❓ Key Questions to Ask During Interview

  • What are the most pressing priorities for this role in the first 30-60-90 days?
  • How does this role fit into the overall communications strategy for the company?
  • What are the key performance indicators (KPIs) for this role, and how will success be measured?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?

ASSUMPTION: Asking these questions demonstrates your interest in the role and shows that you are a proactive and engaged candidate.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the ModMed Careers page
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your previous work, such as email campaigns or graphic designs, to showcase your abilities
  • Follow up with the HR department one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.