Communications Specialist

📌 Core Information

🔹 Job Title: Communications Specialist

🔹 Company: SS&C Technologies

🔹 Location: Sydney - 255 George St, Melbourne, Australia

🔹 Job Type: Full-Time

🔹 Category: Communications, Public Relations

🔹 Date Posted: May 1, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (Sydney & Melbourne)

🚀 Job Overview

Key aspects of this role include:

• Leading strategic communications across multiple channels
• Supporting organizational change and transformation projects
• Managing day-to-day communication plans and stakeholder engagement
• Collaborating with senior executives and cross-functional teams

ASSUMPTION: This role requires a high level of strategic thinking, project management, and stakeholder engagement skills to effectively communicate SS&C's narrative and drive organizational objectives.

📋 Key Responsibilities

✅ Manage SS&C Australia's day-to-day Insignia communication plan across multiple stakeholders and channels, ensuring timely delivery of key milestones.

✅ Align internal and external communications with SS&C’s strategic objectives, maintaining consistent and complementary messaging.

✅ Develop and execute strategic communication programs that position SS&C as a thought leader and elevate its national and market presence.

✅ Lead internal communications that connect employees to SS&C’s vision, fostering engagement and a high-performance culture.

✅ Prepare thoughtful responses to Insignia-related queries and manage communications across key stakeholder groups.

✅ Produce impactful content and materials that support strategic messaging and business development.

✅ Coordinate communication initiatives in support of organisational change and transformation projects.

✅ Monitor, manage, and respond to media issues with the potential to affect SS&C’s reputation, working closely with leadership as needed.

ASSUMPTION: This role involves managing multiple projects and stakeholders, requiring strong organizational skills and the ability to work effectively under tight deadlines.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Public Relations, or related field.

Experience: 5+ years of experience in corporate communications, media, or public affairs, preferably in financial services.

Required Skills:

• Strong written and verbal communication skills, with the ability to simplify complex information.
• Strategic thinker with content development experience across internal and external channels.
• Skilled in project and stakeholder management, coordinating multiple deliverables under tight deadlines.
• Expertise in media relations and issues management, including handling reputational matters.
• Collaborative, with experience working with senior executives and cross-functional teams.
• Proficiency in digital communication tools (e.g., intranet, social media, email).

Preferred Skills:

• Experience in managing communication for large-scale projects or transformations.

ASSUMPTION: Candidates with a proven track record in executing communication strategies for business transformation or change initiatives are highly desirable for this role.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Communications Specialist role in Australia with 5-10 years of experience, the estimated salary range is AUD 120,000 - 160,000 per annum.

Benefits:

• Income Protection Insurance & Salary Continuance
• Flexible Time Off
• Private Health Insurance discount
• Paid Parental Leave
• Death & TPD Insurance
• Discounts on fitness clubs, travel, and more!

Working Hours: Full-time position with a hybrid work model (Sydney & Melbourne).

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: SS&C Technologies is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries.

Company Size: With over 25,000 employees and operations in more than 40 countries, SS&C is a large organization that offers extensive resources and growth opportunities for employees.

Founded: SS&C was founded in 1986 and has since grown to become a trusted provider to more than 20,000 financial services and healthcare companies.

Company Description:

• SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries.
• Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C powers some of the largest financial and healthcare firms in the world.
• SS&C is committed to fostering a diverse and inclusive work environment, welcoming and celebrating diversity among its employees.

Company Specialties:

• Portfolio management
• Trading
• Private equity
• Fund of funds and hedge fund administration
• Institutional outsourcing
• Financial services software
• ASP, BPO, and License

Company Website: www.ssctech.com

ASSUMPTION: SS&C's extensive global presence and commitment to diversity make it an attractive employer for candidates seeking international career opportunities and a supportive work environment.

📊 Role Analysis

Career Level: This role is suitable for experienced communications professionals seeking to advance their careers in a global organization.

Reporting Structure: The Communications Specialist will report to the Global Head of Enablement and Propositions and may collaborate with the GIDS Chief Administrative Office on select communication initiatives.

Work Arrangement: This is a hybrid role with a flexible work arrangement, allowing employees to balance work and personal responsibilities effectively.

Growth Opportunities:

• Progression to a more senior communications role within the organization.
• Expanding responsibilities and leading larger-scale projects or transformations.
• Gaining experience in a global organization with extensive resources and opportunities for professional development.

ASSUMPTION: Candidates with strong communication skills, strategic thinking, and project management experience will find this role offers excellent growth opportunities within a supportive and collaborative work environment.

🌍 Location & Work Environment

Office Type: Hybrid work model with offices in Sydney and Melbourne.

Office Location(s): Sydney - 255 George St, Melbourne, Australia

Geographic Context:

• Sydney and Melbourne are major cities in Australia with vibrant cultures, diverse communities, and numerous attractions.
• Both cities offer excellent public transportation, making it easy for employees to commute to the office.
• The hybrid work model allows employees to balance work and personal responsibilities effectively.

Work Schedule: Full-time position with a hybrid work model (Sydney & Melbourne).

ASSUMPTION: The hybrid work model and central office locations in Sydney and Melbourne provide employees with a flexible and convenient work environment that caters to their personal needs and preferences.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the SS&C Technologies careers page.
• Phone or video screening with the hiring manager or HR representative.
• In-depth interview with the Global Head of Enablement and Propositions and other relevant stakeholders.
• Background check and reference verification for the final candidate.

Key Assessment Areas:

• Communication skills and ability to simplify complex information.
• Strategic thinking and content development experience.
• Project management and stakeholder engagement skills.
• Experience in media relations and issues management.
• Alignment with SS&C's values and company culture.

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of SS&C's business and the role's responsibilities in your application materials.
• Prepare thoughtful responses to common interview questions, focusing on your communication skills, strategic thinking, and project management experience.
• Research SS&C's company culture and values to ensure a strong fit with your personal work style and career goals.

ATS Keywords: Strategic communications, corporate affairs, internal communications, content development, media relations, issues management, stakeholder engagement, project management, change management, transformation, financial services, global organization.

ASSUMPTION: Applicants should focus on demonstrating their communication skills, strategic thinking, and project management experience throughout the application and interview process to increase their chances of success.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Digital communication tools (intranet, social media, email)
• Project management software (e.g., Asana, Trello, Microsoft Project)
• Media monitoring and analytics tools (e.g., Mention, Brand24, Hootsuite)

ASSUMPTION: Proficiency in these tools and technologies is essential for the Communications Specialist to effectively manage projects, engage stakeholders, and monitor media activity.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Expertise
• Innovation
• Collaboration
• Accountability
• Diversity & Inclusion

Work Style:

• Strategic and forward-thinking
• Collaborative and team-oriented
• Adaptable and responsive to change
• Results-driven and proactive
• Strong communication and stakeholder engagement skills

Self-Assessment Questions:

• How do you align internal and external communications with strategic objectives, and how do you ensure consistent messaging?
• Can you provide an example of how you have managed a large-scale communication project or transformation, and what was the outcome?
• How do you handle media issues that could potentially impact an organization's reputation, and what steps do you take to mitigate risks?
• How do you engage with senior executives and cross-functional teams to develop and execute strategic communication programs?

ASSUMPTION: Candidates who demonstrate a strong fit with SS&C's values and work style will be more likely to succeed in this role and contribute to the organization's continued growth and success.

⚠️ Potential Challenges

• Managing multiple projects and stakeholders simultaneously, requiring strong organizational skills and time management.
• Working in a fast-paced, dynamic environment that may require adaptability and flexibility.
• Balancing the needs and expectations of various stakeholders, including employees, clients, industry stakeholders, and regulators.
• Adapting to changes in the organization's strategic objectives or priorities, which may impact communication plans and messaging.

ASSUMPTION: Candidates with strong project management, stakeholder engagement, and adaptability skills will be better equipped to overcome these challenges and succeed in the role.

📈 Similar Roles Comparison

• Compared to other communications roles, this position offers a unique opportunity to work on a large-scale transformation project and elevate the organization's national and market presence.
• In the financial services industry, communications roles often require a strong understanding of complex financial concepts and the ability to simplify them for various stakeholders.
• Career progression in this role may involve expanding responsibilities, leading larger-scale projects, or transitioning to a more senior communications role within the organization.

ASSUMPTION: Candidates should consider the unique aspects of this role and how it aligns with their career goals and personal preferences when comparing it to other communications positions in the industry.

📝 Sample Projects

• Developing and executing a strategic communication plan to support the transition and transformation of the Australian Insignia Program.
• Creating impactful content and materials that support business development and thought leadership initiatives in the financial services industry.
• Managing media relations and issues management for high-profile projects or crises, ensuring the organization's reputation remains intact.

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges the Communications Specialist may face in this role, requiring strong communication skills, strategic thinking, and project management experience.

❓ Key Questions to Ask During Interview

• Can you describe the organization's strategic objectives and how this role supports them?
• How does the Global Head of Enablement and Propositions collaborate with the GIDS Chief Administrative Office on communication initiatives, and what are the key priorities for this role?
• What are the most significant challenges facing the organization's communications efforts, and how can this role address them?
• How does SS&C support the professional development and growth of its employees, particularly in the communications field?
• What is the company's approach to work-life balance, and how does this role fit into that framework?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates the candidate's interest in the role and provides valuable insights into the organization's culture and priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the SS&C Technologies careers page.
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your communication skills, strategic thinking, and project management experience.
• Prepare thoughtful responses to common interview questions, focusing on your communication skills, strategic thinking, and project management experience.
• Research SS&C's company culture and values to ensure a strong fit with your personal work style and career goals.
• Follow up with the hiring manager or HR representative one week after submitting your application to express your interest and inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.