Community Account Representative 2, Community Account Sales

```html

📌 Core Information

🔹 Job Title: Community Account Representative 2, Community Account Sales

🔹 Company: Comcast

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 🚀 Sales & Marketing

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Expanding active subscriber base and product use in multi-dwelling properties.
• Building strong relationships with property management teams.
• Enhancing customer retention through excellent service and product offerings.
• Promoting Comcast’s suite of products, including video, internet, and security solutions.

ASSUMPTION: The role requires an outgoing personality and strong sales skills to foster relationships and meet sales targets in multi-dwelling units.

📋 Key Responsibilities

✅ Increase subscriber numbers and product penetration in assigned areas.

✅ Establish and maintain strong relationships with property management.

✅ Drive customer acquisition and retention through various marketing and sales programs.

✅ Follow-up and resolve any customer care or technical issues efficiently.

✅ Utilize a range of digital tools to enhance outreach and sales efforts.

✅ Regularly visit and manage events in new built properties to ensure Comcast services are utilized effectively.

✅ Exercise independent judgment and consistently attend work, including nights and weekends when necessary.

ASSUMPTION: This position is sales-driven, requiring proactive problem solving and customer service capabilities.

🎯 Required Qualifications

Education: Bachelor's Degree preferred, but a combination of coursework and experience is acceptable.

Experience: 2-5 years in a relevant field.

Required Skills:

• Communication
• Critical Thinking
• Problem Solving

Preferred Skills:

• Persuasion
• Technical Knowledge

ASSUMPTION: Given the sales nature of the role, strong interpersonal skills and technical knowledge of Comcast products are crucial.

💰 Compensation & Benefits

Salary Range: Base Pay: $44,032.50 per year; Total Target Compensation: $64,032.50 per year, including targeted commission.

Benefits:

• Comprehensive health and wellness benefits
• 401(k) plan with company match
• Employee discounts on services

Working Hours: 40 hours per week with variability, including nights and weekends.

ASSUMPTION: Overtime opportunities may be available, contributing to earning potential.

📌 Applicant Insights

🔍 Company Context

Industry: Telecommunications

Company Size: 10,001+ employees, offering a broad array of career opportunities with significant resources for personal and professional growth.

Founded: Not Specified

Company Description:

• A leading media and technology company globally
• Innovative platforms and cutting-edge content
• Focused on customer engagement and connection

Company Specialties:

• Media
• Communication Services

Company Website: https://corporate.comcast.com/

ASSUMPTION: Comcast’s large size indicates it can offer extensive resources and support to employees.

📊 Role Analysis

Career Level: Mid-level with opportunities for growth in sales and marketing.

Reporting Structure: Reports to Sales Manager or similar leadership position.

Work Arrangement: Predominantly on-site work within assigned geographic areas.

Growth Opportunities:

• Development in sales expertise and leadership skills
• Potential advancement to senior sales roles
• Opportunity to build a strong professional network

ASSUMPTION: The role offers a career path that can lead to senior sales or management positions.

🌍 Location & Work Environment

Office Type: Fieldwork primarily in multi-dwelling unit properties.

Office Location(s): Areas covered include Salem, Blacksburg, and Lynchburg.

Geographic Context:

• Surrounding regions are a mix of urban and suburban environments.
• Potential for varied customer demographics and property types.
• Requires travel between assigned properties.

Work Schedule: Flexible schedule with possible evening and weekend hours.

ASSUMPTION: Role demands flexibility to adjust to client and tenant schedules.

💼 Interview & Application Insights

Typical Process:

• Submission of online application
• Initial screening interview
• On-site or virtual interview with sales team

Key Assessment Areas:

• Sales acumen
• Customer relationship skills
• Adaptability and problem-solving abilities

Application Tips:

• Highlight relevant sales achievements
• Demonstrate knowledge of Comcast products
• Showcase your ability to build and maintain client relationships

ATS Keywords: Sales, Communication, Customer Service, Relationship Building, Product Knowledge

ASSUMPTION: The interview process is designed to gauge both technical skills and interpersonal capabilities.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Google Workspace
• Social media platforms (e.g., Facebook, Twitter)

ASSUMPTION: Familiarity with digital marketing tools will be advantageous for running effective sales campaigns.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Innovation
• Diversity and inclusion

Work Style:

• Collaborative team player
• Proactive and self-motivated
• Flexible and adaptable to change

Self-Assessment Questions:

• Can I effectively manage sales targets within a dynamic environment?
• Am I comfortable working within a team-driven culture?
• Do I have the technical acumen to promote telecommunications products?

ASSUMPTION: The company values reflect a commitment to customer satisfaction and technological innovation.

⚠️ Potential Challenges

• Adapting to changing sales targets and market expectations
• Maintaining high customer satisfaction in a competitive industry
• Balancing the demands of a flexible work schedule
• Engaging with diverse customer bases in multiple locations

ASSUMPTION: Successful candidates will need to be resilient and adaptable to overcome these challenges.

📈 Similar Roles Comparison

• Similar positions may offer varying commission structures and benefits.
• Roles in other companies might focus on different sales territories.
• Comprehensive training programs may differ between competitors.

ASSUMPTION: Competitive analysis suggests the importance of distinguishing Comcast’s offerings and support systems for their sales force.

📝 Sample Projects

• Organizing and executing promotional events in multi-dwelling units
• Developing tailored sales presentations for diverse client demographics
• Implementing and analyzing community reward initiatives for property staff

ASSUMPTION: Involvement in these activities will be crucial for driving sales targets and engagement.

❓ Key Questions to Ask During Interview

• What metrics define success in this role?
• How does Comcast support professional development in this position?
• What are the main challenges faced by the current team?
• How are partnerships with property managers typically structured?
• How often do sales goals and expectations change?

ASSUMPTION: These questions can help candidates better understand role expectations and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Comcast's careers page
• Ensure your resume highlights relevant sales achievements and experiences
• Prepare for a potential screening interview within one week of application submission
• Be ready to discuss how your previous experiences align with the role's responsibilities
• Follow up on your application status if you haven't heard back within two weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

```