Community Growth Manager

📌 Core Information

🔹 Job Title: Community Growth Manager

🔹 Company: Better Life Partners

🔹 Location: Portland, ME

🔹 Job Type: Full-time

🔹 Category: Health Care

🔹 Date Posted: June 25, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (3 days on-site, 2 days remote)

🚀 Job Overview

Key aspects of this role include:

• Managing territory development and a team of Member Engagement Field Associates
• Driving growth initiatives and cultivating partnerships within the community
• Collaborating with internal teams to ensure optimal customer service and resource availability
• Representing the organization at meetings, events, and partner sites

ASSUMPTION: This role requires a balance of strategic planning, team management, and community engagement. The ideal candidate will have experience in territory management, business development, and team leadership.

📋 Key Responsibilities

✅ Manage a team of up to 4 Member Engagement Field Associates, including training, mentoring, and coaching for territory development and expansion

✅ Work with the Community Growth Director and State leadership on strategic expansion campaigns and driving initiatives forward for the territory and state

✅ Manage and drive the team’s expectations around quantitative output and weekly activity, setting and communicating Key Performance Indicators (KPIs)

✅ Cultivate and maintain relationships with key stakeholders, including community organizations, businesses, government agencies, and healthcare providers to expand the network and enhance referral pathways

✅ Represent the organization at meetings, events, and partner sites, arriving early to set up for meetings and events to raise awareness of services

ASSUMPTION: This role requires strong leadership, interpersonal, and organizational skills. The ideal candidate will be proactive, self-motivated, and able to multitask in a fast-paced environment.

🎯 Required Qualifications

Education: Bachelor’s Degree in a related field (preferred)

Experience: Minimum of 4-5 years of experience in territory management, business development, market expansion, sales, or outreach roles

Required Skills:

• Proven ability to lead and coach a team to source prospective organizations
• Experience leading growth or expansion initiatives and campaigns
• Valid driver's license, access to own means of reliable transportation, and proof of insurance

Preferred Skills:

• Two (2) plus years of experience in the treatment and recovery field, substance use disorder and addiction, and/or MAT/MOUD program
• Experience using and team training on a CRM, Salesforce preferred
• Excellent time management and reliability
• Strong interpersonal skills and a professional demeanor

ASSUMPTION: While a Bachelor’s Degree is preferred, Better Life Partners values experience and skills over formal education. Relevant experience in the treatment and recovery field is highly preferred.

💰 Compensation & Benefits

Salary Range: $67,240 - $89,380 a year

Benefits:

• Stock Options
• Equity

Working Hours: 40 hours per week, with flexible scheduling for on-site and remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the health care sector. The actual compensation offered within the range will be dependent on various factors, including relevant experience, qualifications, skills, level offered, business requirements, and performance expectations.

📌 Applicant Insights

🔍 Company Context

Industry: Better Life Partners operates in the Health Care industry, focusing on providing community-based and virtual medical and behavioral health care for individuals struggling with addiction.

Company Size: Better Life Partners is a mid-sized company with 51-200 employees, providing a supportive and collaborative work environment.

Founded: Better Life Partners was founded in 2018, with a mission to provide whatever it takes to help people heal from addiction. Whenever, wherever.

Company Description:

• Better Life Partners delivers community-based and virtual medical and behavioral health care, providing members with easy and fast access to treatment in the right place for them.
• Their services include opioid and alcohol use disorder treatment, with mental and physical healthcare services for members.
• Better Life Partners works hand-in-hand with mission-driven community organizations, treatment providers, and public health organizations to bring better care to the people they serve.

Company Specialties:

• Outpatient Therapy
• MAT (Medication-Assisted Treatment)
• Group Therapy
• Addiction Treatment
• OUD Treatment (Opioid Use Disorder)
• Rehabilitation
• Addiction Therapy
• Opioid Addiction Treatment
• Opioid Addiction Therapy
• Addiction Counseling
• Group Counseling
• Medication-Assisted Treatment
• Substance Use Disorder Treatment
• Behavioral Healthcare
• Care Coordination
• Virtual Care and Telehealth

Company Website: http://www.betterlifepartners.com

ASSUMPTION: Better Life Partners is a mission-driven organization focused on providing comprehensive care for individuals struggling with addiction. Their commitment to community partnerships and whole-person care sets them apart in the industry.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring a balance of strategic planning, team management, and community engagement.

Reporting Structure: The Community Growth Manager reports directly to the Community Growth Director and works closely with the State leadership team.

Work Arrangement: This is a hybrid role, with 3 days on-site and 2 days remote. Candidates must be willing to travel locally within the communities served and/or travel to on-site meetings as expected.

Growth Opportunities:

• Expanding the team and territory under management
• Contributing to state-wide initiatives and campaigns
• Developing expertise in the treatment and recovery field

ASSUMPTION: This role offers opportunities for growth and advancement within the organization, as Better Life Partners continues to expand its services and reach within the community.

🌍 Location & Work Environment

Office Type: Better Life Partners operates in a hybrid work environment, with a physical office located in Hanover, New Hampshire, and remote work options available.

Office Location(s): 44 South Main Street, Suite 2, Hanover, New Hampshire 03755, US

Geographic Context:

• Portland, ME, is the largest city in Maine, with a population of approximately 66,000 people.
• The city is known for its vibrant arts scene, historic architecture, and outdoor recreation opportunities.
• Maine has a strong focus on community-based care and support for individuals struggling with addiction.

Work Schedule: The work schedule for this role is flexible, with a focus on achieving results and meeting performance metrics.

ASSUMPTION: The hybrid work environment at Better Life Partners allows for a balance between on-site collaboration and remote flexibility, catering to the needs of both the organization and its employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth interview with the Community Growth Director and State leadership team
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Experience in territory management and team leadership
• Understanding of the treatment and recovery field
• Ability to cultivate and maintain relationships with key stakeholders
• Strong interpersonal and communication skills
• Alignment with Better Life Partners' mission and values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of the treatment and recovery field and your commitment to Better Life Partners' mission
• Prepare for behavioral interview questions that focus on your experience in territory management, team leadership, and community engagement

ATS Keywords: Territory Management, Business Development, Market Expansion, Sales, Outreach, Team Leadership, Coaching, Mentoring, Relationship Building, Networking, CRM, Salesforce, Time Management, Interpersonal Skills, Self-Motivation, Organizational Skills

ASSUMPTION: Better Life Partners uses an Applicant Tracking System (ATS) to manage and organize job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.

🛠️ Tools & Technologies

• CRM: Salesforce
• Microsoft Office Suite
• Google Workspace

ASSUMPTION: Better Life Partners uses industry-standard tools and technologies to support its operations and growth initiatives. Familiarity with these tools is not required but may be beneficial for candidates.

👔 Cultural Fit Considerations

Company Values:

• Compassion
• Integrity
• Excellence
• Innovation
• Collaboration

Work Style:

• Results-driven
• Team-oriented
• Adaptable and flexible
• Proactive and self-motivated
• Strong communication and interpersonal skills

Self-Assessment Questions:

• Do you have experience leading and coaching a team to source prospective organizations?
• Are you comfortable working in a hybrid work environment, with a balance of on-site and remote work?
• Do you have strong interpersonal skills and a professional demeanor?

ASSUMPTION: Better Life Partners values candidates who align with their mission and values, as well as those who can thrive in a results-driven, team-oriented work environment.

⚠️ Potential Challenges

• Managing a team and territory expansion in a fast-paced, dynamic environment
• Balancing on-site and remote work responsibilities
• Navigating the complexities of the treatment and recovery field
• Meeting performance metrics and quantitative output expectations

ASSUMPTION: These challenges can be overcome with strong leadership, interpersonal, and organizational skills, as well as a commitment to Better Life Partners' mission and values.

📈 Similar Roles Comparison

• Community Growth Manager vs. Business Development Manager: Both roles focus on territory management and expansion, but the Community Growth Manager role has a stronger focus on team leadership and community engagement
• Industry-specific context: Better Life Partners operates in the health care industry, with a focus on providing community-based and virtual medical and behavioral health care for individuals struggling with addiction
• Career path comparison: The Community Growth Manager role offers opportunities for growth and advancement within the organization, as Better Life Partners continues to expand its services and reach within the community

ASSUMPTION: While there may be similarities between the Community Growth Manager role and other business development or sales roles, the unique focus on the treatment and recovery field and community engagement sets this role apart.

📝 Sample Projects

• Developing and implementing a strategic growth plan for a new territory
• Coaching and mentoring a team of Member Engagement Field Associates to achieve performance metrics
• Cultivating and maintaining relationships with key stakeholders, including community organizations, businesses, government agencies, and healthcare providers

ASSUMPTION: These sample projects highlight the key responsibilities and required skills for the Community Growth Manager role, providing candidates with a clear understanding of the expectations and demands of the position.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does Better Life Partners support the professional development and growth of its employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does Better Life Partners measure success for this role, and what are the key performance indicators (KPIs) I should focus on?
• What is the company's long-term vision for growth and expansion, and how does this role contribute to that vision?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to Better Life Partners' mission and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for behavioral interview questions that focus on your experience in territory management, team leadership, and community engagement
• Include relevant keywords in your resume and cover letter to help your application stand out
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.