📌 Core Information
🔹 Job Title: Community Growth Representative - Part Time
🔹 Company: Backpack Healthcare
🔹 Location: 6655 Santa Barbara Rd. Ste 8574 Elkridge, MD 21075
🔹 Job Type: Part Time
🔹 Category: Healthcare
🔹 Date Posted: May 9, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building authentic relationships with healthcare providers and community organizations
- Driving awareness and referrals to Backpack's services through high-volume, face-to-face outreach
- Managing territory and maintaining a detailed CRM pipeline
- Reporting on weekly activities and progress toward goals
ASSUMPTION: This role requires a high level of self-motivation and independence, as the representative will be working extensively in the field with minimal direct supervision.
📋 Key Responsibilities
✅ Relationship Development & Outreach:
- Identify and prioritize high-potential referral sources
- Conduct high-volume, in-person outreach to introduce Backpack’s services
- Attend community events, provider meetings, and health fairs to promote Backpack and build visibility
✅ Onboarding & Activation:
- Facilitate onboarding of new referral sources by providing training, resources, and clear guidance on how to refer
- Ensure referral sources are fully activated and regularly referring members to Backpack
- Establish and maintain long-term relationships with partners
✅ Territory & Pipeline Management:
- Maintain a detailed and organized CRM pipeline of outreach, onboarding, and referral activity
- Report on weekly activities, progress toward goals, and share local insights with the broader team
ASSUMPTION: The role may require working evenings and weekends to attend events and meet with referral sources during their available hours.
🎯 Required Qualifications
Education: Bachelor's degree in a related field or equivalent experience
Experience: 0-2 years of experience in a field-based outreach or account-facing role preferred
Required Skills:
- Reliable transportation and willingness to travel extensively within the assigned region
- Strong written and verbal communication skills
- Comfortable using CRM tools and reporting on activities
Preferred Skills:
- Familiarity with Medicaid populations or behavioral health
- Experience in healthcare, sales, outreach, or community engagement
ASSUMPTION: While a degree is preferred, Backpack Healthcare may consider candidates with equivalent experience and a strong track record in relevant fields.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (full-time equivalent, based on industry standards for part-time roles)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Professional development opportunities
Working Hours: Part-time, with flexible scheduling to accommodate events and meetings with referral sources
ASSUMPTION: The salary range provided is an estimate based on industry standards for part-time roles in the healthcare sector. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Backpack Healthcare operates in the mental health care industry, focusing on providing virtual behavioral health services to Medicaid-insured adolescents, adults, and maternal populations.
Company Size: Backpack Healthcare has 51-200 employees, which means applicants can expect a mid-sized company structure with opportunities for growth and collaboration.
Founded: Backpack Healthcare was founded in 2021, making it a relatively new company with a strong focus on innovation and expansion.
Company Description:
- Backpack Healthcare is on a mission to expand access to high-quality, culturally competent mental health care for under-served populations
- The company specializes in providing virtual behavioral health services to Medicaid-insured adolescents, adults, and maternal populations
- The team is passionate, collaborative, and driven by impact, with a commitment to breaking barriers and healing young minds
Company Specialties:
- Youth Counseling
- Family Counseling
- Parent Counseling
- Wellness Visits
- Mental Health and Psychiatry
- Health Equity
- Teletherapy
Company Website: http://www.hellobackpack.com
ASSUMPTION: Backpack Healthcare's focus on under-served populations and commitment to breaking barriers in mental health care may attract candidates who are passionate about social impact and community engagement.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level position, offering opportunities for growth and development within the company.
Reporting Structure: The Community Growth Representative will report directly to the Growth Team and collaborate cross-functionally with other departments.
Work Arrangement: This is an on-site, part-time role with flexible scheduling to accommodate events and meetings with referral sources.
Growth Opportunities:
- As the company grows, there may be opportunities for the representative to take on additional responsibilities or move into a full-time role
- Backpack Healthcare offers professional development opportunities to help employees grow and advance in their careers
- The company's focus on collaboration and teamwork may provide opportunities for the representative to learn from and work with experienced professionals in the field
ASSUMPTION: While this role is part-time, the company's growth and commitment to employee development may provide opportunities for the representative to grow within the organization.
🌍 Location & Work Environment
Office Type: Backpack Healthcare's office is located in Elkridge, Maryland, with a collaborative and fast-paced work environment.
Office Location(s): 6655 Santa Barbara Rd. Ste 8574 Elkridge, MD 21075
Geographic Context:
- The office is located in the Baltimore-Washington metropolitan area, offering easy access to major cities and cultural attractions
- The area has a diverse population and a strong focus on community engagement and social impact
- The office is conveniently located near public transportation and major highways
Work Schedule: The work schedule is flexible, with a focus on accommodating events and meetings with referral sources. The representative may be required to work evenings and weekends.
ASSUMPTION: The flexible work schedule and focus on community engagement may appeal to candidates who value work-life balance and the opportunity to make a positive impact in their local community.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen to assess communication skills and cultural fit
- In-person or virtual interview with the Growth Team to discuss the role and company culture
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to build relationships
- Outreach and sales skills
- Organizational skills and attention to detail
- Passion for the company's mission and commitment to social impact
Application Tips:
- Highlight any relevant experience in healthcare, sales, outreach, or community engagement
- Demonstrate a strong understanding of Backpack Healthcare's mission and commitment to under-served populations
- Tailor your resume and cover letter to emphasize your communication skills, organizational skills, and passion for the company's mission
ATS Keywords: Outreach, Relationship Building, Community Engagement, Healthcare, Sales, CRM, Referral Management, Event Participation, Behavioral Health, Medicaid Populations
ASSUMPTION: Backpack Healthcare's focus on community engagement and social impact may result in a high volume of applications from candidates who are passionate about the company's mission. Applicants should be prepared to demonstrate their qualifications and commitment to the role in their application materials.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Video conferencing tools (e.g., Zoom, Google Meet)
ASSUMPTION: The representative may be required to use additional tools and technologies as needed to perform their job effectively.
👔 Cultural Fit Considerations
Company Values:
- Mission-driven: Backpack Healthcare is committed to expanding access to mental health care for under-served populations
- Collaborative: The company values teamwork and cross-functional collaboration
- Inclusive: Backpack Healthcare is committed to creating a diverse, equitable, and inclusive work environment
Work Style:
- Self-motivated: The representative will be working extensively in the field with minimal direct supervision
- Adaptable: The representative may be required to work evenings and weekends to attend events and meet with referral sources
- Detail-oriented: The representative will be responsible for maintaining a detailed and organized CRM pipeline
Self-Assessment Questions:
- Do you have a strong commitment to Backpack Healthcare's mission and a passion for community engagement?
- Are you comfortable working independently and managing your own schedule?
- Do you have strong communication skills and the ability to build relationships with a diverse range of stakeholders?
ASSUMPTION: Backpack Healthcare's commitment to social impact and community engagement may attract candidates who are passionate about making a positive difference in the world.
⚠️ Potential Challenges
- The representative may face resistance or skepticism from potential referral sources who are unfamiliar with Backpack Healthcare's services
- The role may require working evenings and weekends to attend events and meet with referral sources, which could impact work-life balance
- The representative may face challenges in maintaining a detailed and organized CRM pipeline, requiring strong organizational skills and attention to detail
- The representative may encounter logistical challenges in traveling extensively within their assigned region
ASSUMPTION: The representative should be prepared to overcome these challenges with strong communication skills, adaptability, and a commitment to Backpack Healthcare's mission.
📈 Similar Roles Comparison
- This role is similar to a field-based sales representative or community engagement coordinator, but with a focus on driving referrals to mental health services for under-served populations
- Unlike other sales or community engagement roles, this position requires a strong commitment to Backpack Healthcare's mission and a passion for expanding access to mental health care
- This role offers opportunities for growth and development within the company, with a focus on building relationships and driving referrals to Backpack Healthcare's services
ASSUMPTION: Candidates should consider their personal and professional goals when comparing this role to similar positions in the field.
📝 Sample Projects
- Developing and implementing a targeted outreach strategy to engage primary care providers in the representative's assigned region
- Hosting a community event to raise awareness of Backpack Healthcare's services and connect with potential referral sources
- Creating and distributing job aids or toolkits to support referral sources in understanding and promoting Backpack Healthcare's services
ASSUMPTION: These sample projects are intended to illustrate the types of activities the representative may be responsible for in this role. The specific projects and initiatives will vary based on the representative's assigned territory and the needs of the local community.
❓ Key Questions to Ask During Interview
- How does Backpack Healthcare measure the success of the Community Growth Representative role, and what are the key performance indicators for this position?
- What opportunities are there for growth and development within the company, and how does Backpack Healthcare support the professional development of its employees?
- How does Backpack Healthcare ensure that its services are culturally competent and accessible to under-served populations?
- What is the company's approach to work-life balance, and how does it support employees who are working extensively in the field?
- How does Backpack Healthcare collaborate with other departments and stakeholders to drive referrals and expand access to mental health care?
ASSUMPTION: These questions are intended to help candidates better understand the role, the company culture, and the opportunities for growth and development within the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your communication skills, organizational skills, and passion for Backpack Healthcare's mission
- Prepare for your interview by researching Backpack Healthcare's mission, values, and commitment to under-served populations
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
