Community Growth Representative- Part Time

📌 Core Information

🔹 Job Title: Community Growth Representative - Part Time

🔹 Company: Backpack Healthcare

🔹 Location: 6655 Santa Barbara Rd. Ste 8574 Elkridge, MD 21075

🔹 Job Type: Part-Time

🔹 Category: Healthcare

🔹 Date Posted: May 9, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Building relationships with healthcare providers and community organizations to drive awareness and referrals to Backpack’s services
• Managing your territory and collaborating with the team to improve access to care
• Conducting high-volume, face-to-face outreach to introduce Backpack’s services
• Attending community events, provider meetings, and health fairs to promote Backpack and build visibility
• Facilitating onboarding of new referral sources by providing training, resources, and clear guidance on how to refer

ASSUMPTION: This role requires strong communication skills, empathy, and a solutions-oriented mindset. It is ideal for individuals who thrive on being out in the field and are passionate about improving access to care, especially for under-served communities.

📋 Key Responsibilities

✅ Relationship Development & Outreach:

• Identify and prioritize high-potential referral sources
• Conduct high-volume, in-person outreach to introduce Backpack’s services
• Attend community events, provider meetings, and health fairs to promote Backpack and build visibility

✅ Onboarding & Activation:

• Facilitate onboarding of new referral sources by providing training, resources, and clear guidance on how to refer
• Ensure referral sources are fully activated by regularly referring members to Backpack
• Establish and maintain long-term relationships with partners to ensure Backpack remains top of mind and continues to be a trusted resource in the community

✅ Territory & Pipeline Management:

• Maintain a detailed and organized CRM pipeline of outreach, onboarding, and referral activity
• Report on weekly activities, progress toward goals, and share local insights with the broader team

ASSUMPTION: This role involves extensive travel within your assigned region and requires reliable transportation.

🎯 Required Qualifications

Education: Not specified (Assumed: High School Diploma or equivalent)

Experience: 0-2 years in a field-based outreach or account-facing role preferred

Required Skills:

• Reliable transportation and willingness to travel extensively within your assigned region
• Experience in a field-based outreach or account-facing role preferred
• Strong written and verbal communication skills
• Comfortable using CRM tools and reporting on activities

Preferred Skills:

• Familiarity with Medicaid populations or behavioral health

ASSUMPTION: While not explicitly stated, a high school diploma or equivalent is assumed to be required for this role.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Assumed, based on industry standards for entry-level part-time roles in healthcare)

Benefits:

• Not specified (Assumed: Standard benefits package for part-time employees)

Working Hours: 20 hours per week (Assumed, based on job type)

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level part-time roles in healthcare. The actual salary may vary based on experience and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Mental Health Care

Company Size: 51-200 employees

Founded: 2021

Company Description:

• Backpack Healthcare provides inclusive, accessible, and comprehensive mental healthcare to children, young adults, and their families
• Committed to bringing the best of mental healthcare to all populations, regardless of their backgrounds, identities, or circumstances
• Offers youth counseling, family counseling, parent counseling, wellness visits, and teletherapy services

Company Specialties:

• Youth Counseling
• Family Counseling
• Parent Counseling
• Wellness Visits
• Mental Health and Mental Healthcare
• Healthy Equity
• Teletherapy
• and Psychiatry

Company Website: http://www.hellobackpack.com

ASSUMPTION: Backpack Healthcare is a mission-driven company focused on improving access to mental health care for under-served populations.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: This role reports directly to the Community Growth Manager (Assumed)

Work Arrangement: On-site, part-time

Growth Opportunities:

• Potential for full-time employment or career advancement within the company
• Opportunity to gain experience in healthcare, sales, outreach, or community engagement
• Chance to make a significant impact on the company's mission and growth

ASSUMPTION: As a growing company, Backpack Healthcare may offer opportunities for career advancement and professional development.

🌍 Location & Work Environment

Office Type: On-site, with extensive travel within the assigned region

Office Location(s): 6655 Santa Barbara Rd. Ste 8574 Elkridge, MD 21075

Geographic Context:

• Elkridge, Maryland is a suburban area with a mix of residential and commercial properties
• Close proximity to Baltimore, offering access to urban amenities
• Easy access to major highways for travel within the assigned region

Work Schedule: 20 hours per week, with flexible scheduling to accommodate community events and meetings (Assumed)

ASSUMPTION: The work environment is fast-paced and collaborative, with a focus on mission-driven impact.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the hiring manager
• In-person or virtual interview with the Community Growth Manager and/or other team members
• Background check and reference check (if required)
• Job offer and onboarding

Key Assessment Areas:

• Communication skills and ability to build relationships
• Empathy and understanding of under-served communities
• Problem-solving skills and ability to manage a pipeline
• Adaptability and comfort with extensive travel

Application Tips:

• Highlight any relevant experience in healthcare, sales, outreach, or community engagement
• Tailor your resume and cover letter to emphasize your communication skills, empathy, and problem-solving abilities
• Prepare examples of your ability to build relationships and manage a pipeline
• Be ready to discuss your passion for improving access to mental health care

ATS Keywords: Community Growth, Outreach, Relationship Building, Healthcare, Sales, Pipeline Management, CRM, Referral Management, Event Promotion, Collaboration

ASSUMPTION: The application process may vary based on the specific needs of the company and the role.

🛠️ Tools & Technologies

• CRM software (Assumed: Salesforce, HubSpot, or similar)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Docs, Google Sheets)
• Video conferencing tools (Zoom, Google Meet)

ASSUMPTION: The specific tools and technologies used may vary based on the company's preferences and the role's requirements.

👔 Cultural Fit Considerations

Company Values:

• Mission-driven
• Collaborative
• Empathetic
• Adaptable
• Impact-focused

Work Style:

• Fast-paced
• Flexible
• Team-oriented
• Results-driven
• Comfortable with extensive travel

Self-Assessment Questions:

• Do you thrive in a fast-paced, mission-driven environment?
• Are you comfortable with extensive travel and building relationships in person?
• Do you have strong communication skills and empathy for under-served communities?
• Are you adaptable and results-driven?

ASSUMPTION: Backpack Healthcare values employees who are mission-driven, collaborative, empathetic, adaptable, and impact-focused.

⚠️ Potential Challenges

• Extensive travel within the assigned region may be physically demanding and time-consuming
• Building relationships and driving referrals may require persistence and resilience in the face of rejection or slow progress
• Managing a pipeline and reporting on activities may require strong organizational skills and attention to detail
• Working in a fast-paced, growing company may present challenges in terms of job security and career advancement

ASSUMPTION: These potential challenges are common to field-based, sales, or outreach roles and can be mitigated with strong communication skills, adaptability, and a focus on mission-driven impact.

📈 Similar Roles Comparison

• This role is similar to a Field Sales Representative or a Community Engagement Coordinator in the healthcare industry
• However, this role focuses specifically on driving referrals and awareness for mental health services, rather than selling products or services
• Career paths may include advancement to full-time employment, management roles, or other positions within the company

ASSUMPTION: This role is unique in its focus on driving referrals and awareness for mental health services, but shares similarities with other field-based, sales, or outreach roles in the healthcare industry.

📝 Sample Projects

• Developing and executing a community outreach plan to drive referrals to Backpack's services
• Building and maintaining relationships with key referral sources, such as primary care providers, OB/GYNs, and behavioral health clinics
• Attending and representing Backpack Healthcare at community events, provider meetings, and health fairs

ASSUMPTION: These sample projects are based on the key responsibilities and required qualifications listed in the job description.

❓ Key Questions to Ask During Interview

• What are the most successful strategies for building relationships with referral sources in this region?
• How does Backpack Healthcare support its Community Growth Representatives in managing their territories and pipelines?
• What opportunities are there for career growth and professional development within the company?
• How does Backpack Healthcare ensure the quality and cultural competency of its mental health services?
• What is the company's approach to work-life balance for part-time employees?

ASSUMPTION: These key questions are designed to provide insight into the role's requirements, the company's culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your communication skills, empathy, and problem-solving abilities
• Prepare examples of your ability to build relationships and manage a pipeline
• Be ready to discuss your passion for improving access to mental health care
• Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.