📌 Core Information
🔹 Job Title: Community Growth Representative - Part Time
🔹 Company: Backpack Healthcare
🔹 Location: Clinical Practice - Michigan
🔹 Job Type: Part-Time
🔹 Category: Healthcare
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building relationships with healthcare providers and community organizations
- Driving awareness and referrals to Backpack Healthcare's services
- Managing territory and maintaining a CRM pipeline
- Reporting on activities and progress toward goals
ASSUMPTION: This role requires a high level of self-motivation and organization, as the representative will be working independently in the field.
📋 Key Responsibilities
✅ Conduct high-volume, in-person outreach to introduce Backpack’s services, with a focus on speed to relationship
✅ Facilitate onboarding of new referral sources by providing training, resources, and clear guidance on how to refer
✅ Establish and maintain long-term relationships with partners to ensure Backpack remains top of mind and continues to be a trusted resource in the community
✅ Maintain a detailed and organized CRM pipeline of outreach, onboardings, and referral activity
✅ Report on weekly activities, progress toward goals, and share local insights with the broader team
ASSUMPTION: The role involves a significant amount of travel within the assigned region, so candidates should be comfortable with extensive travel.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Health Administration, Public Health, Social Work, or a related field) or equivalent experience
Experience: 2-5 years of experience in a field-based outreach or account-facing role preferred
Required Skills:
- Strong written and verbal communication skills
- Comfortable using CRM tools and reporting on activities
- Reliable transportation and willingness to travel extensively within the assigned region
Preferred Skills:
- Familiarity with Medicaid populations or behavioral health
- Experience in healthcare, sales, outreach, or community engagement
ASSUMPTION: While not explicitly stated, it's assumed that candidates should have a valid driver's license and access to a reliable vehicle for travel within the region.
💰 Compensation & Benefits
Salary Range: $45,000 - $60,000 per year (full-time equivalent, part-time salary will be pro-rated)
Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off (vacation, sick, and holidays)
- Professional development opportunities
Working Hours: 20 hours per week, with flexible scheduling to accommodate community events and meetings
ASSUMPTION: The salary range is estimated based on industry standards for part-time community engagement roles in the healthcare sector.
📌 Applicant Insights
🔍 Company Context
Industry: Mental Health Care
Company Size: 51-200 employees
Founded: 2021
Company Description:
- Backpack Healthcare provides inclusive, accessible, and comprehensive mental healthcare to children, young adults, and their families
- Committed to bringing the best of mental healthcare to all populations, regardless of their backgrounds, identities, or circumstances
- Offers therapy and other mental health resources through teletherapy and in-person sessions
Company Specialties:
- Youth Counseling
- Family Counseling
- Parent Counseling
- Wellness Visits
- Teletherapy
- and Psychiatry
Company Website: http://www.hellobackpack.com
ASSUMPTION: Backpack Healthcare is a mission-driven organization focused on improving access to mental healthcare for underserved populations.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: The Community Growth Representative will report directly to the Director of Community Engagement
Work Arrangement: Part-time, on-site, with extensive travel within the assigned region
Growth Opportunities:
- Potential for full-time employment or advancement within the company
- Opportunities to gain experience in community engagement, sales, and healthcare
- Chance to make a significant impact on the company's growth and mission
ASSUMPTION: This role offers opportunities for professional growth and development within the company.
🌍 Location & Work Environment
Office Type: Clinical Practice - Michigan
Office Location(s): 6655 Santa Barbara Rd, Ste 8574, Elkridge, Maryland 21075, US
Geographic Context:
- The role will involve extensive travel within the assigned region, so candidates should be comfortable with frequent travel
- The company's headquarters are in Elkridge, Maryland, but the representative will be based in Michigan
- The role may require attendance at community events, provider meetings, and health fairs
Work Schedule: 20 hours per week, with flexible scheduling to accommodate community events and meetings
ASSUMPTION: The work environment is fast-paced and requires a high level of self-motivation and organization.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the Director of Community Engagement
- Background check and reference check
- Job offer
Key Assessment Areas:
- Communication skills
- Relationship-building abilities
- Problem-solving skills
- Adaptability and flexibility
- Understanding of the healthcare industry and Medicaid populations
Application Tips:
- Tailor your resume to highlight relevant experience in field-based outreach, account-facing roles, or community engagement
- Prepare examples of successful outreach or relationship-building experiences
- Demonstrate your passion for improving access to mental healthcare for underserved populations
ATS Keywords: Community Engagement, Outreach, Relationship Building, Healthcare, Sales, CRM, Referral Management, Training Facilitation, Event Promotion, Local Knowledge
ASSUMPTION: The application process may take several weeks, depending on the company's hiring timeline and the number of applicants.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
- Google Workspace (e.g., Google Docs, Sheets, and Slides)
- Microsoft Office Suite (e.g., Word, Excel, and PowerPoint)
- Video conferencing tools (e.g., Zoom or Google Meet)
ASSUMPTION: The company may provide training and resources to help the representative become proficient in using these tools.
👔 Cultural Fit Considerations
Company Values:
- Inclusive and accessible care for all
- Compassion and empathy for patients and families
- Collaboration and teamwork
- Continuous learning and improvement
Work Style:
- Self-motivated and organized
- Adaptable and flexible
- Strong communication and relationship-building skills
- Passionate about improving access to mental healthcare
Self-Assessment Questions:
- Do you thrive in a fast-paced, independent work environment?
- Are you comfortable with frequent travel and extensive outreach?
- Do you have strong communication and relationship-building skills?
- Are you passionate about improving access to mental healthcare for underserved populations?
ASSUMPTION: Backpack Healthcare values candidates who are mission-driven, collaborative, and passionate about improving access to mental healthcare.
⚠️ Potential Challenges
- Extensive travel within the assigned region may be challenging for some candidates
- The role requires a high level of self-motivation and organization
- Candidates may face rejection or resistance from potential referral sources
- The role may require attendance at community events or meetings outside of regular business hours
ASSUMPTION: These challenges can be mitigated by strong communication skills, adaptability, and a commitment to the company's mission.
📈 Similar Roles Comparison
- Community Health Worker - Similar role focused on connecting communities with healthcare resources and improving health outcomes
- Community Outreach Coordinator - Similar role responsible for planning, coordinating, and implementing community outreach events and initiatives
- Healthcare Sales Representative - Similar role focused on selling healthcare products or services to healthcare providers or organizations
ASSUMPTION: These roles share similarities with the Community Growth Representative role, but each has unique responsibilities and requirements.
📝 Sample Projects
- Developing and implementing a targeted outreach campaign to engage primary care providers in the region
- Hosting a community event to raise awareness about mental health resources and services available through Backpack Healthcare
- Creating a referral guide or toolkit for healthcare providers and community organizations to facilitate referrals to Backpack Healthcare's services
ASSUMPTION: These sample projects demonstrate the types of initiatives the Community Growth Representative may be responsible for implementing.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does Backpack Healthcare support the professional development of its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Backpack Healthcare measure the success of its community engagement efforts?
- What opportunities are there for growth and advancement within the company?
ASSUMPTION: These questions can help candidates better understand the role, the company culture, and the opportunities for professional growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in field-based outreach, account-facing roles, or community engagement
- Prepare a cover letter explaining your interest in the role and how your skills and experience make you a strong fit for the position
- Prepare examples of successful outreach or relationship-building experiences
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
