📌 Core Information
🔹 Job Title: Community & Influencer Engagement Manager
🔹 Company: Conductor LLC
🔹 Location: New York, NY, United States
🔹 Job Type: Hybrid (On-site & Remote)
🔹 Category: Marketing
🔹 Date Posted: May 14, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: On-site with hybrid flexibility
🚀 Job Overview
Key aspects of this role include:
- Driving Conductor’s community, influencer, and corporate social media strategy
- Developing and managing a full Influencer Community Program
- Creating and leading Conductor’s corporate social strategy across key platforms
- Blending relationship building with operational rigor and creative content creation
ASSUMPTION: This role requires a strategic mindset, strong organizational skills, and the ability to balance multiple projects and stakeholders.
📋 Key Responsibilities
✅ Develop and own Conductor’s Influencer Community Program
- Strategically design, launch, and grow a structured influencer community program
- Recruit, onboard, and nurture advocates, industry experts, and rising voices
- Define program tiers, incentive models, partnership opportunities, and KPIs
- Manage influencer relationships, campaigns, content co-creation, and reporting
✅ Create and manage Conductor’s corporate social strategy
- Design and execute a cross-platform content strategy for LinkedIn
- Ensure consistent, high-impact brand voice across platforms
- Monitor trends, industry conversations, and real-time opportunities to engage dynamically
✅ Lead community engagement & customer advocacy programs and strategy
- Manage Conductor’s Community platform and drive engagement through events, networking, and office hours
- Launch and manage the Champions Program to activate customer advocates
- Integrate customer and community insights into marketing campaigns and product storytelling
✅ Strategic reporting, project management, and optimization
- Build and maintain a social and influencer campaign calendar tied to business priorities
- Track, measure, and report on community, influencer, and social performance
- Continuously optimize strategy based on data, feedback, and business needs
- Partner cross-functionally with marketing, demand gen, education, product, and rev ops to align on goals and maximize impact
ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and cross-functional collaboration.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 3-5 years in community management, influencer marketing, social media strategy, or content marketing (B2B SaaS preferred)
Required Skills:
- Proven success building influencer programs, not just managing relationships
- Expertise developing social media strategies, not just executing posts
- Strong organizational skills and project management mindset
- Ability to analyze data, surface insights, and drive continuous improvement
Preferred Skills:
- Content creation experience (short-form video, podcasting, graphic design)
- Experience leveraging data science/insights into social/influencer content
ASSUMPTION: While a background in B2B SaaS is preferred, candidates from other industries with transferable skills are encouraged to apply.
💰 Compensation & Benefits
Salary Range: $85,000 - $110,000 per year (Based on industry standards for mid-level marketing roles in New York City)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible work hours and remote work options
- Generous PTO and company holidays
Working Hours: Full-time (40 hours/week), with flexible hours and remote work options
ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's skills and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Conductor operates in the competitive SEO and digital marketing software industry, with a focus on website optimization and intelligence.
Company Size: Conductor is a mid-sized company with 201-500 employees, providing a collaborative and dynamic work environment.
Founded: Conductor was founded in 2010 and has since grown to become a leading provider of SEO and content optimization platforms.
Company Description:
- Conductor helps companies realize the full potential of their websites by transforming their wisdom into digital experiences that help people
- Their platform provides actionable SEO, content, and technical website intelligence paired with real-time website monitoring
- Conductor has been recognized as a top workplace by various organizations, including Crain's and Inc. Magazine
Company Specialties:
- SEO
- Website Optimization
- Content Marketing
- Website Intelligence
- Website Monitoring
- Content Optimization
Company Website: www.conductor.com
ASSUMPTION: Conductor's focus on employee growth and recognition contributes to a positive work environment.
📊 Role Analysis
Career Level: This role is suitable for mid-career professionals with 2-5 years of experience in community management, influencer marketing, or social media strategy.
Reporting Structure: The Community & Influencer Engagement Manager will report directly to the VP of Marketing and work closely with cross-functional teams.
Work Arrangement: This is a hybrid role, with a combination of on-site and remote work. Employees can expect to work from the New York City office a few days a week, with the remainder of the time working remotely.
Growth Opportunities:
- As Conductor continues to grow, there may be opportunities for the right candidate to expand their role or take on additional responsibilities
- The company encourages internal mobility and professional development
- Conductor's focus on employee growth and recognition provides ample opportunities for career advancement
ASSUMPTION: The hybrid work arrangement offers flexibility while still fostering collaboration and team-building.
🌍 Location & Work Environment
Office Type: Conductor's headquarters is located in a modern, collaborative workspace in New York City's Midtown Manhattan neighborhood.
Office Location(s): 2 Park Ave, 9th Floor, New York, NY 10016, US
Geographic Context:
- New York City offers a vibrant, multicultural environment with numerous amenities, attractions, and networking opportunities
- The city is home to a thriving tech and startup scene, providing ample opportunities for professional growth and networking
- Conductor's Midtown location is easily accessible by public transportation, with numerous subway lines and bus routes nearby
Work Schedule: The standard work schedule is Monday through Friday, with flexible hours and the option to work remotely a few days a week.
ASSUMPTION: The New York City location provides ample opportunities for networking and professional development, while the hybrid work arrangement offers a healthy work-life balance.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent Acquisition team
- Virtual interview with the hiring manager and/or team members
- Take-home assignment or case study
- Final interview with senior leadership
Key Assessment Areas:
- Strategic thinking and planning
- Project management and organizational skills
- Data analysis and interpretation
- Content creation and storytelling
- Cultural fit and alignment with Conductor's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience with influencer marketing, community management, and social media strategy
- Showcase your ability to analyze data and drive continuous improvement
- Demonstrate your understanding of Conductor's platform and how your skills align with the company's mission
ATS Keywords: Community Management, Influencer Marketing, Social Media Strategy, Content Marketing, Project Management, Data Analysis, Content Creation, Brand Storytelling, Customer Advocacy, Engagement Strategy, Trend Monitoring, Campaign Management, Networking, Cross-Platform Strategy, Performance Reporting, Optimization
ASSUMPTION: Conductor's interview process is designed to assess both technical skills and cultural fit, with a focus on strategic thinking and problem-solving.
🛠️ Tools & Technologies
- Social media platforms (LinkedIn, Instagram, YouTube)
- Project management tools (Asana, Trello, or similar)
- Data analysis tools (Google Analytics, Tableau, or similar)
- Content creation tools (Canva, Adobe Creative Suite, or similar)
ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's preferences and the team's needs.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Data-driven
- Innovative
- Collaborative
- Growth-minded
Work Style:
- Strategic and forward-thinking
- Data-driven and results-oriented
- Collaborative and team-focused
- Adaptable and open to feedback
Self-Assessment Questions:
- How do you stay up-to-date with industry trends and best practices in influencer marketing and community management?
- Can you provide an example of a time when you analyzed data to inform a strategic decision or improve a process?
- How do you balance multiple projects and priorities, and how do you ensure that you're meeting deadlines and delivering high-quality work?
ASSUMPTION: Conductor values candidates who are strategic thinkers, data-driven, and collaborative, with a strong commitment to customer-centricity and continuous learning.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Balancing strategic planning with day-to-day execution and management
- Adapting to a fast-paced, dynamic work environment
- Working with a diverse range of stakeholders, including influencers, customers, and internal teams
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a focus on strategic planning and continuous improvement.
📈 Similar Roles Comparison
- Unlike traditional marketing or community management roles, this position requires a strong focus on influencer marketing and community engagement strategy
- Conductor's focus on data-driven decision-making sets it apart from other companies in the SEO and digital marketing software industry
- This role offers the opportunity to work with a diverse range of stakeholders, from influencers and customers to internal teams and leadership
ASSUMPTION: This role is well-suited for candidates with a strong background in influencer marketing, community management, or social media strategy, looking to take on a strategic and impactful role in a dynamic, growing company.
📝 Sample Projects
- Developing and executing a comprehensive influencer marketing strategy for a major product launch
- Analyzing social media data to identify trends and opportunities, and using those insights to inform content strategy and improve engagement
- Managing a cross-functional team to plan and execute a virtual event, with a focus on driving attendance, engagement, and ROI
ASSUMPTION: These sample projects demonstrate the strategic, data-driven, and collaborative nature of the role, as well as the opportunity to work with a diverse range of stakeholders.
❓ Key Questions to Ask During Interview
- How does this role fit into Conductor's broader marketing strategy, and how will my work contribute to the company's overall goals?
- Can you describe the team structure and dynamics, and how this role will collaborate with other teams and departments?
- How does Conductor support the professional growth and development of its employees, and what opportunities are available for career advancement?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- How does Conductor approach work-life balance, and what resources are available to support employees' well-being and productivity?
ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and their own professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio or examples of your work, showcasing your experience with influencer marketing, community management, and social media strategy
- Follow up with the hiring manager or talent acquisition team one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
