📌 Core Information
🔹 Job Title: Consultant Fonctionnel CRM D365 Marketing confirmé H/F
🔹 Company: Inetum
🔹 Location: Saint-Ouen, Île-de-France, France
🔹 Job Type: Temps complet
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: 2025-07-21
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site/Hybrid (3 days on-site)
🚀 Job Overview
Key aspects of this role include:
- CRM project realization and management
- Client needs analysis and functional architecture conceptualization
- Solution deployment and user training
- Participation in pre-sales activities and solution acceleration
- Collaboration with a dynamic team and international clients
ASSUMPTION: This role requires a balance between technical and functional expertise, as well as strong communication skills to work effectively with clients and team members.
📋 Key Responsibilities
✅ Realize CRM projects
✅ Analyze client needs and conceptualize functional architecture
✅ Configure and implement CRM solutions using Microsoft Dynamics CRM
✅ Coordinate testing and assist in solution deployment
✅ Provide user training and support
✅ Participate in pre-sales activities and solution acceleration
✅ Contribute to the development of CRM expertise within the practice
ASSUMPTION: The role may involve working on multiple projects simultaneously, requiring strong organizational skills and the ability to manage priorities effectively.
🎯 Required Qualifications
Education: Bachelor's degree in Computer Science or a related field
Experience: Proven experience in CRM project management and implementation, with a focus on Microsoft Dynamics CRM
Required Skills:
- Microsoft Dynamics CRM (2011 onwards)
- Javascript and CSS
- Marketing knowledge
- Strong listening, reformulation, and writing skills
- Fluency in French and English
Preferred Skills:
- Experience with Power Platform
- Knowledge of ERP and Supply Chain
ASSUMPTION: Candidates with additional language skills, particularly Spanish or German, may have an advantage in this role due to the international nature of the clients served.
💰 Compensation & Benefits
Salary Range: €35,000 - €45,000 per year (Based on industry standards for a mid-level CRM consultant in France)
Benefits:
- 27 days of paid leave + 10 RTT
- Meal vouchers (€9 per meal, 60% covered by Inetum)
- Individual career follow-up and unique integration path
- Flexible remote work agreement (up to 3 days per week)
- Transport cost coverage (70% covered by Inetum)
- Advantageous training policy
- Regular agency events
Working Hours: Full-time (39 hours/week) with flexible hours and overtime compensation
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Inetum is a European leader in digital services, specializing in IT services and IT consulting. They operate in the technology sector, focusing on digital transformation and innovation.
Company Size: Inetum has over 10,000 employees globally, providing a large and diverse work environment with ample opportunities for career growth and development.
Founded: Inetum was founded in 1970 and has since grown into a global organization with a strong presence in Europe, the Middle East, and Africa.
Company Description:
- Inetum offers a wide range of services, including consulting, cloud, artificial intelligence, blockchain, industry 4.0, innovation, cybersecurity, DevOps, outsourcing, application services, and infrastructure services.
- The company is committed to making a digital impact for its clients, contributing to their performance, innovation, and the common good.
- Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Company Specialties:
- Consulting services
- Cloud services
- Artificial intelligence
- Blockchain
- Industry 4.0
- Innovation
- Cybersecurity
- DevOps
- Outsourcing
- Application services
- Infrastructure services
- Generative AI
- Data
- Virtual reality
Company Website: http://www.inetum.com
ASSUMPTION: Inetum's extensive experience and global presence make it an attractive employer for professionals seeking to work with a well-established and reputable organization in the IT industry.
📊 Role Analysis
Career Level: Mid-level to senior-level position, with opportunities for growth and progression within the company
Reporting Structure: The role reports directly to the CRM manager, with potential collaboration with other practice leads and project managers
Work Arrangement: Hybrid work arrangement, with 3 days on-site and up to 2 days remote per week
Growth Opportunities:
- Progression to senior consultant or manager roles
- Expansion of expertise to other Microsoft Dynamics 365 modules or related technologies
- International assignments or project management opportunities
ASSUMPTION: Successful candidates will have the opportunity to work on diverse projects, collaborate with international clients, and develop their skills and expertise within a dynamic and supportive team environment.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with on-site amenities and facilities
Office Location(s): Saint-Ouen, Île-de-France, France (with additional offices in other countries)
Geographic Context:
- Saint-Ouen is located in the northern suburbs of Paris, offering easy access to the city's cultural attractions, entertainment, and dining options
- The region benefits from a mild oceanic climate, with warm summers and cool winters
- Saint-Ouen is well-connected by public transportation, with easy access to the Paris Métro and RER networks
Work Schedule: Standard office hours with flexible start and end times, as well as the option to work from home up to 2 days per week
ASSUMPTION: The hybrid work arrangement and flexible scheduling options provided by Inetum allow for a better work-life balance and improved employee satisfaction.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with a HR representative
- Technical interview with the CRM manager or a senior consultant
- On-site or video final interview with the hiring manager
- Background check and onboarding
Key Assessment Areas:
- Technical expertise in Microsoft Dynamics CRM
- Problem-solving and analytical skills
- Communication and interpersonal skills
- Adaptability and cultural fit
- Language proficiency in French and English
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for technical questions related to Microsoft Dynamics CRM and be ready to discuss your experience with the platform
- Research Inetum's company culture and values to demonstrate your fit for the organization
- Show enthusiasm for the role and the opportunity to work with international clients
ATS Keywords: Microsoft Dynamics CRM, CRM project management, CRM implementation, client needs analysis, functional architecture, solution deployment, user training, pre-sales activities, CRM expertise
ASSUMPTION: Inetum's recruitment process is designed to assess candidates' technical skills, cultural fit, and potential for growth within the organization.
🛠️ Tools & Technologies
- Microsoft Dynamics CRM
- Javascript and CSS
- Power Platform (optional)
- ERP and Supply Chain (optional)
ASSUMPTION: The role may require the use of additional tools and technologies, depending on the specific projects and clients the consultant is working with.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Expertise and innovation
- Collaboration and teamwork
- Agility and adaptability
- Responsibility and ethics
Work Style:
- Dynamic and fast-paced work environment
- Collaborative and supportive team culture
- Focus on continuous learning and development
- Opportunities for international travel and client interaction
Self-Assessment Questions:
- How do your personal values align with Inetum's company values?
- Are you comfortable working in a dynamic and fast-paced environment?
- Do you enjoy collaborating with international clients and team members?
- Are you open to learning and adapting to new technologies and processes?
ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Inetum's values and work style, as well as a willingness to adapt and learn in a dynamic and evolving work environment.
⚠️ Potential Challenges
- Managing multiple projects simultaneously, requiring strong organizational skills and time management
- Working with international clients, which may involve time zone differences and cultural nuances
- Keeping up-to-date with the latest Microsoft Dynamics CRM releases and features, as well as related technologies
- Balancing technical expertise with strong communication and interpersonal skills
ASSUMPTION: The role may present unique challenges, but Inetum's supportive team environment and focus on continuous learning and development will help consultants overcome these obstacles.
📈 Similar Roles Comparison
- This role differs from other CRM consultant positions in its focus on Microsoft Dynamics CRM and the opportunity to work with international clients
- Inetum's extensive experience and global presence provide unique opportunities for career growth and development
- This role may require more frequent travel and client interaction than other CRM consultant positions
ASSUMPTION: Candidates should consider their personal preferences and career goals when comparing this role to other CRM consultant positions in the market.
📝 Sample Projects
- CRM implementation and customization for a multinational retail company
- CRM integration with ERP and supply chain systems for a global manufacturing client
- CRM data migration and upgrade for a regional healthcare provider
ASSUMPTION: The specific projects consultants work on may vary depending on the client's industry, size, and unique requirements.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role fit into the long-term career development plan for CRM consultants at Inetum?
- What opportunities are there for international travel and client interaction in this role?
- How does Inetum support the professional development and growth of its CRM consultants?
- What are the key priorities for the CRM team in the first 90 days of this role?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process will help candidates better understand the role and assess their fit with the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for technical questions related to Microsoft Dynamics CRM and be ready to discuss your experience with the platform
- Research Inetum's company culture and values to demonstrate your fit for the organization
- Show enthusiasm for the role and the opportunity to work with international clients
- Follow up with the hiring manager one week after your final interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
