Content Designer

📌 Core Information

🔹 Job Title: Content Designer

🔹 Company: Moodle

🔹 Location: Remote (APAC - Philippines, Australia, Vietnam, Fiji, Indonesia)

🔹 Job Type: Full-Time

🔹 Category: E-Learning Providers

🔹 Date Posted: June 11, 2025

🔹 Experience Level: Mid-Senior level (2-5 years)

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Collaborating with cross-functional teams to shape features and improvements from a content perspective
• Creating user-centered interface content for a global audience
• Improving legacy experiences and supporting the evolution of Moodle's learning platform
• Working in a highly technical context and collaborating with engineers
• Contributing to a global mission of empowering educators and learners worldwide

ASSUMPTION: This role requires a balance of creativity, technical understanding, and collaboration. The ideal candidate will have experience working in complex software environments and be comfortable with highly technical contexts.

📋 Key Responsibilities

✅ Collaborate with developers, designers, and product leads to shape new features and improvements from a content perspective

✅ Create interface content that makes complex systems easier to understand and use, while meeting accessibility and localisation needs

✅ Dig into legacy interfaces and help make them more usable, accessible, consistent, and scalable

✅ Collaborate closely with engineers to ensure content fits system constraints and edge cases

✅ Use insights from UX research to inform content decisions and address user pain points

✅ Work with internal experts to align technical accuracy with user understanding

✅ Help refine information architecture and content patterns across the platform

✅ Ensure Moodle’s platform experiences are user-centered, scalable, and accessible for a global audience

ASSUMPTION: This role involves a mix of creative problem-solving, technical understanding, and collaboration. The ideal candidate will be comfortable working in a dynamic environment and balancing multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., English, Communications, Journalism, or a related discipline) or equivalent experience

Experience: 3+ years of experience designing product content in complex or evolving software environments

Required Skills:

• Excellent written and verbal communication in English, with strong writing and editing skills and a sharp eye for detail and consistency
• Experience improving and iterating on existing experiences, not just designing from scratch
• Comfort working in highly technical contexts: you can collaborate with engineers, ask the right questions, and write content that works within system constraints and edge cases
• Ability to identify and prioritise high-impact content opportunities, manage your workload independently, and make informed content decisions
• Familiarity with UX best practices, accessibility standards, and internationalisation
• Experience working collaboratively in cross-functional teams (designers, developers, product managers, researchers)
• Interest in open-source, education, or designing inclusive technology for a global audience

Preferred Skills:

• Any previous experience writing for global or multilingual audiences

ASSUMPTION: Given the global nature of Moodle's user base, candidates with experience working in multilingual environments or with diverse audiences may have an advantage.

💰 Compensation & Benefits

Salary Range: AU$80,000 - AU$120,000 per annum (based on industry standards for mid-senior level content designers in Australia)

Benefits:

• Flexible work hours and a focus on work-life balance
• Wellbeing programs to support employee health and happiness

Working Hours: Full-time (40 hours per week), with flexibility to accommodate different time zones within the APAC region

ASSUMPTION: The salary range provided is an estimate based on industry standards for mid-senior level content designers in Australia. Actual compensation may vary based on factors such as experience, skills, and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Moodle is a leading global provider of open-source learning management systems (LMS), serving over 300 million learners worldwide

Company Size: Moodle has 51-200 employees, providing a medium-sized company environment with opportunities for growth and impact

Founded: Moodle was founded in 2001 and has since grown into a global movement, empowering educators and learners worldwide

Company Description:

• Moodle is the world’s most customisable and trusted online learning solution, offering a range of products and services to support educators and learners
• The company is committed to using business as a force for good, as a certified B Corp
• Moodle fosters a global, diverse, and inclusive team, with over 280 team members in more than 25 countries around the world

Company Specialties:

• Open-source LMS / CMS / VLE
• Education
• E-learning
• Workplace Learning
• Learning and Development
• Online Learning Solution
• Learning Management System

Company Website: http://moodle.com

ASSUMPTION: Moodle's global presence and commitment to open-source technology make it an attractive option for candidates interested in education, technology, and international impact.

📊 Role Analysis

Career Level: This role is at the mid-senior level, offering opportunities for growth and development within the content design field

Reporting Structure: The Content Designer will collaborate with various teams, including developers, designers, and product leads, but may not have direct reports

Work Arrangement: This is a fully remote role, with the flexibility to work from anywhere in the APAC region

Growth Opportunities:

• Expanding content design skills and expertise within a global organisation
• Contributing to the development of Moodle's learning platform and its impact on education worldwide
• Potential opportunities to take on more responsibility or specialise in specific areas of content design

ASSUMPTION: Given Moodle's global presence and commitment to open-source technology, this role offers opportunities for professional growth and impact within the education and technology sectors.

🌍 Location & Work Environment

Office Type: Fully remote, with no physical office required

Office Location(s): N/A (remote work only)

Geographic Context:

• The APAC region offers a diverse range of cultures, time zones, and work environments
• Candidates should be comfortable working in a remote, global team and adjusting to different time zones
• Moodle's remote work culture fosters flexibility, autonomy, and collaboration

Work Schedule: Full-time (40 hours per week), with flexibility to accommodate different time zones within the APAC region

ASSUMPTION: The fully remote work arrangement offers candidates the opportunity to work from anywhere in the APAC region, providing flexibility and a global perspective.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Technical content design challenge
• Final interview with the team

Key Assessment Areas:

• Content design skills and portfolio
• Communication and collaboration skills
• Technical understanding and problem-solving abilities
• Alignment with Moodle's mission and values

Application Tips:

• Tailor your resume and cover letter to highlight your content design experience and skills
• Include a portfolio or examples of your work, demonstrating your ability to create user-centered content for complex systems
• Prepare for the technical content design challenge by familiarising yourself with Moodle's platform and user base
• Research Moodle's mission, values, and company culture to demonstrate your alignment and enthusiasm for the role

ATS Keywords: Content Design, User Experience, Accessibility, Collaboration, Technical Writing, Information Architecture, Internationalisation, Editing, Communication, Problem Solving, Research, Cross-Functional Teamwork, Legacy Systems Improvement, User-Centered Design, Detail Orientation, Content Strategy

ASSUMPTION: Moodle's hiring process is designed to assess candidates' technical skills, communication abilities, and cultural fit within the organisation. Applicants should be prepared to demonstrate their expertise and enthusiasm throughout the application and interview process.

🛠️ Tools & Technologies

• Moodle's learning platform (familiarity with the platform is beneficial but not required)
• Content design tools (e.g., Sketch, Figma, Adobe XD)
• Collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
• Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: While familiarity with Moodle's learning platform is beneficial, candidates should have a strong foundation in content design principles and be comfortable learning new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Respect
• Innovation
• Quality
• Community
• Integrity
• Education

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible, with a focus on work-life balance
• Committed to continuous learning and improvement

Self-Assessment Questions:

• Do you thrive in a collaborative, global work environment?
• Are you comfortable working in a highly technical context and collaborating with engineers?
• Do you share Moodle's commitment to using business as a force for good and empowering educators worldwide?

ASSUMPTION: Moodle values candidates who are passionate about education, committed to collaboration, and eager to contribute to the company's global mission.

⚠️ Potential Challenges

• Managing multiple priorities and balancing workload in a dynamic, global environment
• Working in a highly technical context and collaborating with engineers
• Adapting to different time zones and work schedules within the APAC region
• Ensuring content meets accessibility and localisation needs for a global audience

ASSUMPTION: These challenges can be overcome with strong communication, organisation, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Unlike traditional content design roles, this position requires a strong understanding of technical systems and the ability to collaborate with engineers
• Moodle's global presence and commitment to open-source technology set it apart from other e-learning providers
• This role offers opportunities for professional growth and impact within the education and technology sectors

ASSUMPTION: Candidates should consider their comfort with technical contexts and global work environments when comparing this role to similar positions in the industry.

📝 Sample Projects

• Redesigning Moodle's user interface to improve accessibility and usability
• Creating content patterns and style guides to ensure consistency across the platform
• Working with UX researchers to identify user pain points and develop content solutions

ASSUMPTION: These sample projects demonstrate the range of content design tasks and responsibilities within this role.

❓ Key Questions to Ask During Interview

• How does this role contribute to Moodle's mission and global impact?
• What are the biggest challenges facing the content design team, and how can this role address them?
• How does Moodle support the professional growth and development of its content designers?
• What is the team's approach to collaboration and decision-making, particularly in a remote work environment?
• How does Moodle ensure its content meets the needs of a diverse, global user base?

ASSUMPTION: These questions demonstrate the candidate's interest in Moodle's mission, work environment, and professional development opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your content design experience and skills
• Prepare a portfolio or examples of your work, demonstrating your ability to create user-centered content for complex systems
• Research Moodle's mission, values, and company culture to demonstrate your alignment and enthusiasm for the role
• Follow up with the hiring manager one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.