Content Moderator - Portuguese (Video Games) - Remote

📌 Core Information

🔹 Job Title: Content Moderator - Portuguese (Video Games) - Remote

🔹 Company: Keywords Studios

🔹 Location: Katowice, Silesian Voivodeship, Poland

🔹 Job Type: Full-Time, Remote

🔹 Category: Player Engagement

🔹 Date Posted: 2025-07-30

🔹 Experience Level: Entry Level

🔹 Remote Status: Remote Solely

🚀 Job Overview

Key aspects of this role include:

• Creating a safe and positive gaming environment by monitoring and filtering content
• Collaborating with internal teams to address project-related requests
• Identifying trends and improvement opportunities from audits
• Participating in feature testing and tool improvements
• Exposure to potentially offensive content, requiring emotional resilience and professionalism

ASSUMPTION: This role requires a high level of emotional stability and maturity to handle challenging situations with composure and make well-informed decisions.

📋 Key Responsibilities

✅ Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material

✅ Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels

✅ Audit and assess interactions, ensuring they are rated accurately based on their severity level

✅ Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements

✅ Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices

✅ Maintain a positive attitude and adapt to changing circumstances with ease

✅ Multitask and prioritize efficiently, ensuring tasks are completed promptly and effectively

✅ Take ownership of assigned tasks and deliver results

✅ Embrace new ideas and approaches with a capability to adapt to evolving circumstances

✅ Be self-motivated, innovative, and analytical, with a keen eye for detail and accuracy, ensuring high-quality outcomes

✅ Identify errors and inconsistencies in relation to established procedures and protocols, maintaining adherence to best practices

ASSUMPTION: This role may involve exposure to potentially offensive content, and support for the moderator's well-being will be provided.

🎯 Required Qualifications

Education: Not specified

Experience: Entry Level (0-2 years)

Required Skills:

• Excellent written and verbal communication skills in English
• Mastery in C1-C2 level Portuguese proficiency
• Emotional stability, self-awareness, and strong auto-analysis skills
• Optimism, hardiness, and stress resilience

Preferred Skills:

• Experience in managing or moderating online forums/Discord within the gaming space

ASSUMPTION: While not explicitly stated, a high school diploma or equivalent is likely required for this entry-level position.

💰 Compensation & Benefits

Salary Range: Not specified. Industry standard for entry-level content moderator roles in Poland is approximately PLN 3,500 - 5,000 gross per month (according to Glassdoor and Indeed).

Benefits:

• Remote work with necessary equipment provided
• Private medical care option
• My Benefit system
• Multisport card
• Subsidy for glasses
• Employee Assistance Program

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level content moderator roles in Poland. Actual salary may vary based on individual qualifications and company policy.

📌 Applicant Insights

🔍 Company Context

Industry: Keywords Studios operates in the computer games industry, providing services such as game development, art production, audio services, localization, game testing, community support, and marketing.

Company Size: Keywords Studios has over 12,000 employees worldwide, making it a large company with a global presence.

Founded: 1998. Keywords Studios has been in operation for over two decades, providing services to various game developers, publishers, and entertainment companies.

Company Description:

• Keywords Studios helps make video games, films, and fan favorites by working behind the scenes with game developers, publishers, and entertainment companies
• The company offers a wide range of services, including game development, art production, audio services, localization, game testing, community support, and marketing
• Keywords Studios is adaptable, collaborative, and used to plugging into diverse teams and pipelines

Company Specialties:

• Game Development
• Art Production
• Audio Services
• Localization
• Game Testing
• Community Support
• Marketing
• AI Technology
• R&D

Company Website: www.keywordsstudios.com

ASSUMPTION: Keywords Studios is a well-established company with a strong reputation in the computer games industry. Its large size and global presence allow it to offer a wide range of services to clients worldwide.

📊 Role Analysis

Career Level: Entry Level. This role is suitable for individuals new to the content moderation field or seeking to gain experience in the gaming industry.

Reporting Structure: The content moderator will report directly to the team lead or operations manager.

Work Arrangement: Remote solely. This role can be performed entirely from a remote location, with all necessary equipment provided by the company.

Growth Opportunities:

• As a large company with a global presence, Keywords Studios offers opportunities for career growth and advancement within the organization
• Content moderators may progress to roles such as team lead, operations manager, or other specialized positions within the player engagement service line
• Keywords Studios encourages professional development through online learning platforms, training sessions, and open vacancies exclusively for internal candidates

ASSUMPTION: While this role is entry-level, there are opportunities for career growth and advancement within Keywords Studios, particularly for individuals who demonstrate strong performance and a commitment to professional development.

🌍 Location & Work Environment

Office Type: Remote. This role does not require regular on-site presence, as all work can be performed remotely.

Office Location(s): Global Office Park ul. Zabrska 17, bud. A1, Katowice, 40-083, PL

Geographic Context:

• Katowice is the capital of the Silesian Voivodeship in southern Poland
• The city is known for its rich history, cultural attractions, and vibrant nightlife
• Katowice is also a major hub for the technology and gaming industries in Central and Eastern Europe

Work Schedule: Full-time (40 hours per week) with flexible hours and the option to visit the company's office in Katowice.

ASSUMPTION: While this role is remote, content moderators may occasionally visit the company's office in Katowice for team-building events, training sessions, or other company-related activities.

💼 Interview & Application Insights

Typical Process:

• Submit your application with an updated resume
• Online interview via MS Teams with a talent acquisition specialist
• Online assessment (Content moderation, Portuguese and English) to evaluate moderation and written skills
• Second interview with a team lead or operations manager (for some projects)
• Job offer

Key Assessment Areas:

• Communication skills in English and Portuguese
• Emotional stability and resilience
• Problem-solving skills and the ability to make well-informed decisions
• Adaptability and the ability to work effectively in a remote environment

Application Tips:

• Tailor your resume to highlight relevant skills and experiences for this role
• Prepare for the online assessment by practicing your moderation and written skills in Portuguese and English
• Research Keywords Studios and the gaming industry to demonstrate your enthusiasm and understanding of the role

ATS Keywords: Content moderation, Portuguese, English, communication, emotional stability, resilience, problem-solving, adaptability, remote work

ASSUMPTION: The interview process for this role is fully online and remote, with a focus on evaluating communication skills, emotional stability, and problem-solving abilities.

🛠️ Tools & Technologies

• Content moderation tools and platforms
• Communication and collaboration tools (e.g., MS Teams, Slack)
• Project management tools (e.g., JIRA, Asana)

ASSUMPTION: The specific tools and technologies used by Keywords Studios may vary depending on the project and team requirements.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Adaptability
• Quality
• Respect
• Safety

Work Style:

• Remote-friendly and flexible
• Collaborative and team-oriented
• Adaptable and open to change
• Focused on quality and continuous improvement
• Committed to maintaining a safe and respectful work environment

Self-Assessment Questions:

• Do you have excellent written and verbal communication skills in English and Portuguese?
• Are you emotionally stable, self-aware, and able to handle challenging situations with composure?
• Are you optimistic, hardy, and resilient in the face of changing circumstances?
• Do you have a keen eye for detail and accuracy, ensuring high-quality outcomes?
• Are you comfortable working in a remote environment and collaborating with diverse teams?

ASSUMPTION: Keywords Studios values candidates who are adaptable, collaborative, and committed to maintaining a safe and respectful work environment.

⚠️ Potential Challenges

• Exposure to potentially offensive or disturbing content
• Working in a remote environment with minimal face-to-face interaction
• Managing multiple tasks and prioritizing effectively in a fast-paced and dynamic work environment
• Adapting to changing circumstances and evolving project requirements

ASSUMPTION: While these challenges may arise, Keywords Studios provides support and resources to help content moderators manage their well-being and maintain a positive work environment.

📈 Similar Roles Comparison

• Content moderator roles may vary depending on the industry, company size, and specific job requirements
• In the gaming industry, content moderators may face unique challenges related to the nature of the content and the need for quick decision-making
• Career progression in content moderation may involve moving into specialized roles within the player engagement service line or transitioning to other areas of the business

ASSUMPTION: While content moderator roles share some similarities across industries, the gaming industry presents unique challenges and opportunities for career growth.

📝 Sample Projects

• Moderating a popular online game with a large and active player base
• Collaborating with internal teams to develop and implement new content moderation policies and guidelines
• Participating in feature testing and tool improvements to enhance the content moderation process

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available to content moderators within Keywords Studios.

❓ Key Questions to Ask During Interview

• What are the most common challenges faced by content moderators in this role, and how does the company support their well-being?
• How does the team collaborate and communicate, especially in a remote work environment?
• What opportunities are there for professional development and career growth within the player engagement service line and the company as a whole?
• How does the company ensure a safe and respectful work environment, both online and in the office?
• What are the key performance indicators (KPIs) used to measure success in this role, and how are they tracked and evaluated?

ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company culture, enabling you to make an informed decision about your application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant skills and experiences for this role
• Prepare for the online assessment by practicing your moderation and written skills in Portuguese and English
• Research Keywords Studios and the gaming industry to demonstrate your enthusiasm and understanding of the role
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your candidacy

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.