📌 Core Information
🔹 Job Title: Content Specialist, Brand (6 Month Contract)
🔹 Company: Lightspeed Commerce
🔹 Location: Montreal, Quebec, Canada
🔹 Job Type: Contract
🔹 Category: Marketing & Communications
🔹 Date Posted: 2025-07-28
🔹 Experience Level: Mid-level
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Crafting compelling copy for various marketing channels to support global product launches and brand initiatives
- Ensuring content aligns with brand guidelines and contributes to the overall brand voice of Lightspeed
- Collaborating with cross-functional teams, including designers, videographers, and product marketing teams
- Working in a fast-paced environment with tight deadlines
ASSUMPTION: This role requires strong writing skills, attention to detail, and the ability to adapt to different markets and creative ideation based on project requirements.
📋 Key Responsibilities
✅ Deliver polished, creative, and impactful copy that supports go-to-market strategies, multichannel marketing activations, and global product launches
✅ Craft, edit, and publish compelling content for integrated campaigns, events, brand initiatives, partnerships, social media, and customer case studies
✅ Create and manage blog and website content with a focus on SEO, ensuring consistency with brand voice and style while optimizing for search visibility and user experience
✅ Work with executives and other stakeholders to craft articles, presentations, and social media content that support key messages
✅ Contribute to global brand and style guidelines and templates
✅ Develop an in-depth knowledge of key products, industries, and customers, and build strong relationships with internal stakeholders
✅ Stay up to date on brand, copywriting, and industry news and trends, and adopt new tools and technology to increase efficiency
✅ Contribute to the rollout of new processes, tools, and trainings, auditing existing content and elevating the brand across internal and external channels
ASSUMPTION: This role may involve working on multiple projects simultaneously, requiring strong organizational skills and the ability to prioritize tasks effectively.
🎯 Required Qualifications
Education: Bachelor’s degree or equivalent experience
Experience: 2-3 years of copywriting, journalism, or communications experience
Required Skills:
- Excellent writing skills with a strong point of view and a love of bold taglines
- Unwavering attention to detail
- Excellent people skills and the ability to collaborate with cross-functional teams
- Comfort working to deadline in a fast-paced environment
- Strong empathy for merchants and a passion for storytelling
- Resourceful, innovative mindset with a bias to action
Preferred Skills:
- Experience working in the retail or hospitality industry
- Experience with WordPress or other content management systems
- Knowledge of SEO and CRO best practices
- Fluency in French
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the global nature of the company and the need to communicate effectively with internal and external stakeholders.
💰 Compensation & Benefits
Salary Range: As this is a contract position, the salary range is not provided. However, based on industry standards for a mid-level content specialist role in Montreal, the estimated salary range is CAD 60,000 - 80,000 for a full-time equivalent position.
Benefits:
- Access to employee discounts at Lightspeed's retail and hospitality clients
- Flexible work arrangements, including remote work options
- Health and wellness benefits, including a health spending account
- Employee assistance program
- Professional development opportunities
Working Hours: Full-time, 40 hours per week. The work schedule may vary depending on project deadlines and team needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may not reflect the actual compensation for this contract position. Applicants should inquire about the compensation package during the interview process.
📌 Applicant Insights
🔍 Company Context
Industry: Lightspeed Commerce operates in the software development industry, specializing in point-of-sale (POS) and payments platforms for retail, hospitality, and golf businesses.
Company Size: Lightspeed has 1,001-5,000 employees, making it a mid-sized company. This size allows for a structured work environment with opportunities for collaboration and growth.
Founded: Lightspeed was founded in 2005 in Montreal's gay village, with an ethos focused on inclusion from the beginning.
Company Description:
- Lightspeed's unified commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences
- The platform transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks
- Lightspeed serves retail, hospitality, and golf businesses in over 100 countries and is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD)
Company Specialties:
- Point of Sale
- Retail
- Software
- POS
- iPad
- eCommerce
- Multi-Store
- Multi-Store Pro
- Cloud POS
- Lightspeed Retail
- Lightspeed Restaurant
- Omnichannel
- Loyalty
- Delivery
- Payments
- ePOS
- eCommerce
- Restaurant software
- Retail software
Company Website: https://www.lightspeedhq.com/
ASSUMPTION: As a mid-sized company, Lightspeed offers a structured work environment with opportunities for collaboration and growth. The company's focus on inclusion and diversity creates a supportive work culture.
📊 Role Analysis
Career Level: This role is suitable for mid-level content specialists with 2-3 years of experience in copywriting, journalism, or communications.
Reporting Structure: The Content Specialist will report to the Senior Manager, Brand Content.
Work Arrangement: This is an on-site role based in Montreal, Quebec, Canada. However, Lightspeed offers flexible work arrangements, including remote work options, for eligible positions.
Growth Opportunities:
- Upon completion of the 6-month contract, there may be opportunities for full-time employment or contract renewal, depending on the company's needs and the individual's performance
- Lightspeed offers professional development opportunities, allowing employees to grow within the organization
- The company's global presence provides opportunities for international exposure and collaboration
ASSUMPTION: While this is a contract position, there may be opportunities for growth and full-time employment based on the company's needs and the individual's performance.
🌍 Location & Work Environment
Office Type: Lightspeed's Montreal office is located in the downtown core, offering a modern and collaborative work environment.
Office Location(s): 700 St-Antoine Est, 300, Montreal, Quebec H2Y 1A6, CA
Geographic Context:
- Montreal is a multicultural city with a vibrant arts and culture scene, offering a high quality of life
- The city has a humid continental climate, with warm summers and cold, snowy winters
- Montreal is bilingual, with French being the official language and English being widely spoken
Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 5:00 PM, with a one-hour lunch break. However, the work schedule may vary depending on project deadlines and team needs.
ASSUMPTION: Montreal offers a high quality of life with a vibrant arts and culture scene, making it an attractive location for professionals. The city's bilingual nature provides opportunities for language proficiency development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR team
- In-depth interview with the hiring manager and/or team members
- Final interview with the senior leadership team
Key Assessment Areas:
- Writing skills and attention to detail
- Ability to collaborate with cross-functional teams
- Cultural fit and alignment with Lightspeed's values
- Problem-solving skills and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Provide examples of your writing work, demonstrating your ability to craft compelling copy for various marketing channels
- Be prepared to discuss your approach to brand voice and style guidelines, and how you ensure consistency across different channels
ATS Keywords: Content Specialist, Brand, Copywriting, Journalism, Communications, Marketing, SEO, Brand Voice, Brand Guidelines, Global Product Launches, Brand Initiatives, Cross-functional Teams
ASSUMPTION: As this is a contract position, the interview process may be more streamlined than that of a full-time role. However, applicants should still be prepared to demonstrate their skills and cultural fit for the role.
🛠️ Tools & Technologies
- WordPress or other content management systems
- SEO and CRO tools
- Project management tools (e.g., Asana, Trello)
- Collaboration tools (e.g., Microsoft Office, Google Workspace)
ASSUMPTION: While not explicitly stated, the use of project management and collaboration tools is implied to facilitate efficient workflow and communication within the team.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Inclusive
- Bold
- Accountable
- Resourceful
- One team, one dream
Work Style:
- Collaborative
- Agile
- Results-driven
- Adaptable
- Customer-focused
Self-Assessment Questions:
- Do you align with Lightspeed's company values, particularly in being customer-centric, inclusive, and bold?
- Are you comfortable working in a fast-paced, collaborative environment with tight deadlines?
- Do you have a resourceful, innovative mindset with a bias to action?
ASSUMPTION: Lightspeed's company values and work style emphasize the importance of cultural fit for employees. Applicants should assess their alignment with these values and work style preferences before applying.
⚠️ Potential Challenges
- The fast-paced nature of the role may require working overtime or on weekends to meet project deadlines
- The need to adapt to different markets, creative ideation, and product marketing requirements may present challenges for some applicants
- The role may involve working with multiple stakeholders, requiring strong communication and collaboration skills
- The contract nature of the role may provide less job security and benefits compared to full-time positions
ASSUMPTION: While this role offers many opportunities for growth and development, applicants should be aware of the potential challenges and ensure they are comfortable with the contract nature of the position and the fast-paced work environment.
📈 Similar Roles Comparison
- Compared to full-time content specialist roles, this contract position may offer fewer benefits and less job security
- However, the 6-month contract provides an opportunity to gain experience working with a global brand and contributing to global product launches and brand initiatives
- Applicants should consider their career goals and whether this contract role aligns with their long-term objectives
ASSUMPTION: Applicants should weigh the pros and cons of this contract role compared to full-time content specialist positions and consider their career goals when deciding whether to apply.
📝 Sample Projects
- Developing a comprehensive brand style guide for Lightspeed, ensuring consistency across all touchpoints and marketing channels
- Crafting compelling copy for a global product launch campaign, including landing pages, social media content, and email marketing materials
- Creating a series of customer case studies, highlighting the success of Lightspeed's platform in driving retail and hospitality ambitions through technology and insight
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the global scope of the content specialist role at Lightspeed.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader organization?
- How does Lightspeed support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30 days?
- How does Lightspeed measure the success of its content marketing efforts, and what metrics will I be responsible for tracking?
- What is the typical work-life balance for employees in this role, and how does Lightspeed support work-life balance?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the work environment, team structure, and expectations for the content specialist position at Lightspeed.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://job-boards.greenhouse.io/lightspeedhq/jobs/7090515
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Provide examples of your writing work, demonstrating your ability to craft compelling copy for various marketing channels
- Prepare for your interview by researching Lightspeed's brand, products, and industry, and be ready to discuss your approach to brand voice and style guidelines
- Follow up with the hiring manager one week after your interview to reiterate your interest in the role and address any remaining questions
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
