📌 Core Information
🔹 Job Title: Content Strategist (FTC)
🔹 Company: DEPT®
🔹 Location: London, United Kingdom
🔹 Job Type: Fixed Term Contract
🔹 Category: Marketing & Communications
🔹 Date Posted: 2025-04-28
🔹 Experience Level: 7+ years
🔹 Remote Status: On-site (with flexibility)
🚀 Job Overview
Key aspects of this role include:
- Developing messaging for new marketing and regulatory communications
- Collaborating with global teams to create diverse content
- Ensuring high-quality and consistent messaging across all channels
- Improving processes and messaging frameworks
ASSUMPTION: This role requires strong writing skills and the ability to work effectively with cross-functional teams in a global environment.
📋 Key Responsibilities
✅ Create clear, effective, and original copy across multiple digital platforms and topics
✅ Collaborate with global program leads and business units on key messaging for campaigns
✅ Ensure consistency and high-quality messaging across all channels
✅ Review and align content with established messaging frameworks
✅ Liaise with communication stakeholders to facilitate proper understanding and usage of provided terminology
✅ Identify opportunities for improvements in processes and messaging frameworks
✅ Provide ad-hoc campaign support
✅ Coordinate timelines for the launch of different campaigns and support other projects
ASSUMPTION: This role involves a mix of creative and strategic tasks, requiring strong communication skills and attention to detail.
🎯 Required Qualifications
Education: Bachelor’s Degree in English, Communications, Marketing, or a relevant discipline (preferred)
Experience: 7+ years of experience in various content writing, including messaging frameworks, terminology databases, technical writing, social media posts, and phone scripts
Required Skills:
- Excellent written and verbal communication skills
- Familiarity with the ecommerce sector, online selling, and cross-border trading
- Experience working in a global function
- Ability to collaborate effectively with senior stakeholders and team members
- Proven organizational skills with the ability to work independently
- Proficiency in Google Workspace, Slack, and Zoom
Preferred Skills:
- Knowledge of German
- Understanding of channel strategy, including email marketing, onsite banners, social media, community boards, and telephone marketing
ASSUMPTION: Applicants should have a strong portfolio showcasing their writing skills and experience in content strategy.
💰 Compensation & Benefits
Salary Range: £45,000 - £55,000 per annum (pro-rata for the fixed term contract)
Benefits:
- Healthcare with Bupa or Medicash
- 26 days’ holiday exclusive of bank holidays
- Mental health support
- Company pension scheme with The People’s Pension
- Enhanced family friendly policies
- Flexible, hybrid working policy
- Ride to work scheme
- Buddy Program
- Training, development, and certifications
Working Hours: Full-time (37.5 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for a Content Strategist role in London with the given experience level.
📌 Applicant Insights
🔍 Company Context
Industry: DEPT® is a pioneering technology and marketing services company, creating end-to-end digital experiences for global brands.
Company Size: DEPT® has 4,000+ digital specialists across 30+ locations on 5 continents, delivering pioneering work on a global scale with a boutique culture.
Founded: DEPT® was founded in 2015 and has since grown into a global agency with a strong focus on innovation and sustainability.
Company Description:
- DEPT® is committed to making a positive impact on the planet and has been Climate Neutral and B Corporation certified since 2021.
- The company offers a unique blend of global scale and boutique culture, providing clients with the speed, agility, flexibility, and personal relationships of a smaller agency while maintaining the capabilities of a large, international organization.
- DEPT® invests in innovation, leveraging proprietary tech, data, and knowledge platforms to facilitate its pioneering spirit and deliver cutting-edge solutions for clients worldwide.
Company Specialties:
- Digital Craftmanship
- Campaigns
- Social
- Data Driven Marketing
- B2B Marketing
- Digital Marketing
- Creativity
- Technology
- Strategy
- Digital
- Brand
- Advertising
- Design
- Data
- Intelligence
- Organisation
- UX
- AI
Company Website: www.deptagency.com
ASSUMPTION: DEPT®'s global presence and commitment to innovation make it an attractive employer for candidates seeking international opportunities and a dynamic work environment.
📊 Role Analysis
Career Level: Mid-Senior level, with the opportunity to grow within the global team
Reporting Structure: This role reports to the Sr. Manager of Community & Engagement and works closely with global program leads and business units
Work Arrangement: This role is embedded within eBay but employed by DEPT®, with a hybrid working policy that offers flexibility to work varied hours to support team members across Europe and sometimes the USA
Growth Opportunities:
- Potential to take on more responsibilities and advance within the global team
- Opportunities to work on diverse projects and campaigns
- Access to training, development, and certifications to enhance skills and career growth
ASSUMPTION: This role offers a unique opportunity to gain experience working with a global team and contribute to high-impact projects for one of the world's largest online marketplaces.
🌍 Location & Work Environment
Office Type: DEPT®'s London office is located in the heart of the city, offering a modern and collaborative work environment
Office Location(s): Floor 9 & 10 Featherstone Building, 66 City Road, London, EC1Y 2AL, GB
Geographic Context:
- London is a major global hub for technology, marketing, and creative industries
- The city offers a vibrant cultural scene, diverse neighborhoods, and excellent connectivity by public transportation
- London is home to eBay's global headquarters, providing ample opportunities for networking and professional growth
Work Schedule: Full-time (37.5 hours per week), with flexibility to work varied hours to support team members across different time zones
ASSUMPTION: London's status as a global tech and marketing hub, combined with DEPT®'s hybrid working policy, makes this role an attractive opportunity for candidates seeking a dynamic and international work environment.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- In-depth interview with the hiring manager and a member of the global team
- Final interview with the global head of the team
Key Assessment Areas:
- Writing and communication skills
- Collaboration and teamwork abilities
- Understanding of the ecommerce sector and online selling
- Cultural fit with DEPT®'s global team
Application Tips:
- Tailor your resume and cover letter to highlight your writing samples and relevant experience
- Prepare examples of your content strategy work and be ready to discuss them during the interview
- Research DEPT® and eBay to demonstrate your understanding of the companies and the role
ATS Keywords: Content Strategy, Content Writing, Messaging Frameworks, Global Team, eBay, DEPT®, Marketing Communications, Regulatory Communications, Campaign Support
ASSUMPTION: DEPT® uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.
🛠️ Tools & Technologies
- Google Workspace (G Suite)
- Slack
- Zoom
- Project management tools (e.g., Asana, Jira)
- Content management systems (e.g., WordPress, Adobe Experience Manager)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Pioneering: Always leaning forward, thinking of what we can create tomorrow that does not exist today
- Caring: Investing in our people, clients, and communities
- Inclusive: Embracing diversity, equity, and inclusion in all that we do
- Responsible: Making a positive impact on the planet and society
Work Style:
- Collaborative: Working closely with global teams to deliver pioneering solutions
- Agile: Adapting to change and embracing new challenges
- Innovative: Continuously seeking new ways to improve and grow
- Data-driven: Leveraging data and insights to inform decision-making
Self-Assessment Questions:
- How do you align with DEPT®'s value of being pioneering, and how have you demonstrated this in your previous roles?
- How do you ensure that your writing is clear, concise, and effective, even when dealing with complex technical information?
- How do you approach working with global teams and managing different time zones?
ASSUMPTION: DEPT® places a strong emphasis on cultural fit, and candidates should be prepared to demonstrate their alignment with the company's values and work style.
⚠️ Potential Challenges
- The role requires managing multiple projects and deadlines simultaneously
- Working with a global team may present communication and time zone challenges
- The role involves collaborating with senior stakeholders and getting appropriate feedback in a timely manner
- The role requires flexibility to work varied hours to support team members across different time zones
ASSUMPTION: These challenges can be mitigated by strong organizational skills, effective communication, and a proactive approach to time management.
📈 Similar Roles Comparison
- This role is unique in its focus on eBay's B2C Global Seller Team and the opportunity to contribute to one of the world's largest online marketplaces
- Compared to other content strategist roles, this position offers a global perspective and the chance to work with a diverse range of stakeholders
- Career progression may involve moving into a more senior role within the global team or exploring opportunities within DEPT®'s broader organization
ASSUMPTION: This role offers a unique blend of global experience and the opportunity to work with a pioneering technology and marketing services company.
📝 Sample Projects
- Developing messaging for a new marketing campaign to promote eBay's seller tools and resources
- Creating a comprehensive guide for sellers on navigating regulatory changes and compliance requirements
- Collaborating with the product team to create user-friendly content for a new feature or update
ASSUMPTION: These sample projects illustrate the diverse range of content strategy work that may be required in this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader content strategy for eBay's B2C Global Seller Team?
- What are the key priorities for the first 30, 60, and 90 days in this role?
- How does DEPT® support the growth and development of its employees, particularly those in global roles?
- What are the biggest challenges facing the ecommerce industry, and how does this role contribute to addressing them?
- How does DEPT® measure the success of its content strategy initiatives, and what metrics are most important for this role?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the work environment and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your writing samples and relevant experience
- Prepare examples of your content strategy work and be ready to discuss them during the interview
- Research DEPT® and eBay to demonstrate your understanding of the companies and the role
- Follow up with the hiring manager one week after your final interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
