Corporate Communications Manager, Amazon Japan, International Stores and Corporate Comms

📌 Core Information

🔹 Job Title: Corporate Communications Manager, Amazon Japan, International Stores and Corporate Comms

🔹 Company: Amazon

🔹 Location: Tokyo, Tōkyō, Japan

🔹 Job Type: On-site

🔹 Category: Corporate Communications

🔹 Date Posted: May 29, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing integrated communication strategies to support Amazon Japan's objectives and priorities.
• Establishing and maintaining strong relationships with key media outlets and journalists.
• Leading crisis communication efforts to protect and enhance Amazon's reputation.
• Overseeing the creation of compelling content, including press releases, speeches, presentations, and social media posts.
• Planning and executing press conferences, media briefings, and other events that promote Amazon's brand and products.
• ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and the ability to work effectively with various stakeholders.

📋 Key Responsibilities

✅ Develop and implement integrated communication strategies that support Amazon Japan's objectives and priorities.

✅ Establish and maintain strong relationships with key media outlets and journalists.

✅ Lead crisis communication efforts, ensuring swift and clear responses to protect and enhance Amazon's reputation.

✅ Oversee the creation of compelling content, including press releases, speeches, presentations, and social media posts.

✅ Plan and execute press conferences, media briefings, and other events that promote Amazon's brand and products.

✅ Engage with various stakeholders, including customers, partners, and government entities, to promote understanding and support for Amazon's initiatives.

ASSUMPTION: The role may require occasional travel to other Amazon offices or locations for meetings and events.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, Public Relations, or a related field.

Experience: Proven experience of 5-10 years in corporate communications, with a strong track record in crisis management and media relations.

Required Skills:

• Excellent communication skills in English and Japanese (both written and verbal).
• Strong strategic planning and execution skills.
• Proven ability to build and maintain strong relationships with media outlets and journalists.
• Excellent content creation skills, with experience in developing press releases, speeches, and other communications materials.
• Strong event planning and management skills.

Preferred Skills:

• Experience working in a multinational corporation.
• Familiarity with Amazon's products and services.

ASSUMPTION: Candidates with experience in the tech industry or e-commerce sector may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Corporate Communications Manager in Tokyo, the estimated salary range is ¥8,000,000 - ¥12,000,000 per year. ASSUMPTION: This estimate is based on market research and may vary depending on the candidate's experience and qualifications.

Benefits:

• Comprehensive health, dental, and vision care.
• Retirement savings plan with company match.
• Generous paid time off and holiday schedule.
• Maternity and paternity leave policies.
• Employee discounts on Amazon products and services.

Working Hours: Full-time position, typically working Monday to Friday, 9:00 AM to 6:00 PM, with some flexibility for occasional overtime or weekend work as needed.

📌 Applicant Insights

🔍 Company Context

Industry: Amazon operates in the competitive e-commerce and technology sectors, with a focus on innovation, customer experience, and operational excellence.

Company Size: Amazon is a large, multinational corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse teams and projects.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
• Amazon is committed to being Earth's most customer-centric company and approaches its work with the spirit and heart of a small company.

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: https://www.amazon.com

ASSUMPTION: Amazon's large size and global presence offer numerous opportunities for professional growth and development.

📊 Role Analysis

Career Level: This role is at the mid-level management career stage, with opportunities for growth into senior roles within the communications department or other areas of the business.

Reporting Structure: The Corporate Communications Manager reports directly to the Director of Communications for Amazon Japan.

Work Arrangement: This is an on-site role based in Tokyo, with occasional travel to other Amazon offices or locations as needed.

Growth Opportunities:

• Progression to senior roles within the communications department or other areas of the business.
• Expansion of responsibilities to cover additional regions or product categories.
• Opportunities to work on high-profile projects and initiatives.

ASSUMPTION: Successful candidates will have a strong track record of career progression and a clear vision for their long-term professional development.

🌍 Location & Work Environment

Office Type: Amazon's Tokyo office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): The primary office is located in the Minato City, Tokyo, with additional offices in other major cities across Japan.

Geographic Context:

• Tokyo is a bustling metropolis with a vibrant culture, rich history, and numerous attractions.
• The city offers a high standard of living, with excellent public transportation, dining, and entertainment options.
• Tokyo is a global hub for business, technology, and innovation.

Work Schedule: The typical workweek is Monday to Friday, with standard business hours of 9:00 AM to 6:00 PM. Occasional overtime or weekend work may be required to meet project deadlines or handle crises.

ASSUMPTION: The dynamic and fast-paced nature of Amazon's work environment may be challenging for candidates who prefer a more structured or predictable work environment.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening.
• Phone or video screening with the HR department.
• In-person or video interview with the hiring manager and/or other team members.
• Final interview with the Director of Communications for Amazon Japan.
• Background check and reference verification.

Key Assessment Areas:

• Communication skills and ability to develop and execute strategic communication plans.
• Crisis management experience and ability to handle high-pressure situations.
• Relationship-building skills and ability to work effectively with various stakeholders.
• Cultural fit and alignment with Amazon's leadership principles.

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Provide specific examples of your communication strategies, crisis management experience, and stakeholder engagement skills.
• Demonstrate your understanding of Amazon's business and industry by researching the company and preparing thoughtful questions for your interview.

ATS Keywords: Corporate Communications, Crisis Management, Media Relations, Strategic Planning, Event Planning, Stakeholder Engagement, Amazon, Japan, Tokyo

ASSUMPTION: The interview process may vary depending on the specific needs of the hiring team and the number of qualified applicants.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Crisis communication software (e.g., Agility PR Solutions, Muck Rack)
• Media monitoring tools (e.g., Mention, Brand24)
• Project management software (e.g., Asana, Trello)

ASSUMPTION: Familiarity with these tools is preferred but not required. Successful candidates will be able to learn and adapt to new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsessed
• Passion for Invention
• Commitment to Operational Excellence
• Long-Term Thinking

Work Style:

• Fast-paced and dynamic work environment
• Collaborative and team-oriented culture
• Focus on innovation, creativity, and continuous improvement

Self-Assessment Questions:

• Do you have a strong customer focus and a passion for understanding and meeting the needs of diverse stakeholders?
• Are you comfortable working in a fast-paced, dynamic environment and handling multiple priorities simultaneously?
• Do you thrive in a collaborative, team-oriented culture and enjoy working with others to achieve shared goals?

ASSUMPTION: Successful candidates will be able to demonstrate a strong alignment with Amazon's leadership principles and a clear understanding of the company's values and work style.

⚠️ Potential Challenges

• The fast-paced and dynamic nature of the role may require candidates to adapt quickly to changing priorities and tight deadlines.
• The need to work effectively with various stakeholders, including media outlets, customers, partners, and government entities, may present unique communication challenges.
• The role may require occasional travel to other Amazon offices or locations, which could disrupt personal schedules and routines.
• The competitive nature of the e-commerce and technology sectors may present challenges in maintaining a strong brand reputation and market share.

ASSUMPTION: Successful candidates will be able to navigate these challenges effectively and thrive in a fast-paced, dynamic work environment.

📈 Similar Roles Comparison

• This role is similar to other Corporate Communications Manager positions in the tech and e-commerce sectors, but with a focus on the Japanese market and Amazon's unique business model.
• Compared to similar roles in other industries, this position offers the opportunity to work for a global leader in e-commerce and technology, with a strong brand and reputation for innovation.
• Career progression in this role may lead to senior-level positions within the communications department or other areas of the business, with opportunities to work on high-profile projects and initiatives.

ASSUMPTION: Candidates with experience in the tech industry or e-commerce sector may have an advantage in this role, but a strong track record in corporate communications and a clear understanding of Amazon's business and industry are more important factors for success.

📝 Sample Projects

• Developing and executing a comprehensive communication strategy to launch a new Amazon product or service in the Japanese market.
• Managing a high-profile crisis communication situation, such as a product recall or data breach, to protect and enhance Amazon's reputation.
• Planning and executing a press conference or media briefing to announce a significant business development or strategic initiative.

ASSUMPTION: These sample projects are intended to illustrate the types of responsibilities and challenges that may be encountered in this role. Successful candidates will be able to demonstrate their ability to handle a wide range of communication challenges and adapt to new situations as needed.

❓ Key Questions to Ask During Interview

• Can you describe the most challenging crisis communication situation you've faced in this role, and how you handled it?
• How do you approach building and maintaining strong relationships with key media outlets and journalists?
• Can you provide an example of a successful communication strategy you've developed and executed, and what the outcome was?
• How do you balance the need to protect Amazon's reputation with the need to be transparent and forthcoming with stakeholders?
• What opportunities are there for professional growth and development in this role, and how does the company support employees in achieving their career goals?

ASSUMPTION: These questions are intended to help candidates better understand the role, the company, and the opportunities for professional growth and development. Successful candidates will be able to ask thoughtful, insightful questions that demonstrate their interest in the role and their understanding of Amazon's business and industry.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link.
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, using the ATS keywords provided.
• Prepare examples of your communication strategies, crisis management experience, and stakeholder engagement skills to discuss during your interview.
• Research Amazon's business and industry, and prepare thoughtful questions to ask during your interview.
• Follow up with the hiring manager or HR department one week after your final interview to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.