Ouro logo

Creative Brand Director

Ouro
Full-time
On-site
Austin, Texas, United States
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Creative Brand Director

πŸ”Ή Company: Ouro

πŸ”Ή Location: Austin, TX, USA

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: May 16, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Conceptualizing and executing creative solutions to communicate brand strategy
  • Collaborating with marketing and product teams to develop visually engaging campaigns
  • Leading and mentoring creative teams to foster innovation and excellence
  • Managing brand architecture, brand management strategies, and brand equity
  • Analyzing market trends and competitive data to identify opportunities and threats

ASSUMPTION: This role requires a strong creative visionary with experience in brand strategy and team leadership to drive Ouro's brand forward.

πŸ“‹ Key Responsibilities

βœ… Conceptualize and execute creative solutions that effectively communicate the brand's strategic objectives

βœ… Collaborate with marketing and product teams to develop visually engaging campaigns across multiple channels

βœ… Recruit, lead, and mentor creative teams, fostering a culture of innovation and excellence

βœ… Review and approve all creative outputs, ensuring brand consistency and high-quality standards

βœ… Develop and implement brand architecture and brand management strategies, campaigns, and processes to increase brand equity and market share

βœ… Analyze market trends and competitive data to identify opportunities and threats for the brand

βœ… Collaborate with cross-functional teams to ensure consistency in brand messaging across all channels

βœ… Assist with management of brand budgets, ensuring maximum ROI

βœ… Monitor and report on brand performance and KPIs regularly, including opportunities

ASSUMPTION: This role requires a strong understanding of brand strategy, marketing campaigns, and team leadership to drive brand success.

🎯 Required Qualifications

Education: Bachelor’s degree in Graphic Design, or its foreign equivalent

Experience: Five (5) years of relevant experience

Required Skills:

  • Proven history of designing breakthrough 360 creative marketing campaigns with best-in-class brand partners
  • Successful track record leading a design team; able to delegate, coach, mentor, and provide effective direction and feedback
  • Demonstrated expertise in a broad array of areas including brand strategy, marketing campaigns, print advertising, editorial design, and packaging
  • Excellent working knowledge of software such as Photoshop, Illustrator, InDesign, Figma, and Google Suite

Preferred Skills:

  • Experience in the financial services industry
  • Bilingual or multilingual skills

ASSUMPTION: Candidates with experience in the financial services industry and additional language skills may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Creative Brand Director in Austin, TX, with 5-10 years of experience, the estimated salary range is $120,000 - $160,000 per year. This estimate is inclusive of base salary and annual cash bonuses.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee assistance program
  • Tuition reimbursement
  • Employee discounts on Ouro products and services

Working Hours: Full-time position with standard business hours, Monday through Friday, 8:30 AM to 5:30 PM. Occasional evenings and weekends may be required to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Ouro operates in the competitive financial services industry, offering prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Company Size: Ouro is a mid-sized company with 501-1,000 employees, providing a collaborative and innovative work environment.

Founded: Ouro was founded in 1999 by industry pioneers Roy and Bertrand Sosa, with headquarters in Austin, TX.

Company Description:

  • Ouro is a global, vertically-integrated financial services and technology company dedicated to delivering innovative financial empowerment solutions to consumers worldwide.
  • Ouro's flagship product, Netspend, provides prepaid and debit account solutions, connecting customers with secure, convenient access to global payment networks.
  • Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide since its founding.

Company Specialties:

  • Mobile Payments
  • Payments Program Management
  • Travel Payments
  • Travel Loyalty
  • Innovation
  • Finance
  • Banking as a Service
  • Financial Solutions
  • Cross-Border Payments
  • Remittance
  • Loyalty
  • Multicurrency
  • Digital Wallets
  • Mobile Wallets
  • Debit Cards
  • Prepaid Cards
  • Global Payments
  • Payments Processing

Company Website: ouro.com

ASSUMPTION: Ouro's diverse range of specialties and global presence provide ample opportunities for growth and innovation within the company.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, reporting directly to the Chief Marketing Officer (CMO) or a similar executive position.

Reporting Structure: The Creative Brand Director will oversee and manage a team of creative professionals, including designers, copywriters, and project managers.

Work Arrangement: This is an on-site position, with the possibility of occasional remote work for qualified candidates. The role requires regular collaboration with team members and stakeholders, making an on-site presence beneficial.

Growth Opportunities:

  • Potential advancement to a Vice President or Chief Marketing Officer role within Ouro or its subsidiaries
  • Expanding the brand management team and mentoring junior team members
  • Gaining experience in the financial services industry and cross-functional collaboration

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with potential career advancement and team expansion possibilities.

🌍 Location & Work Environment

Office Type: Ouro's headquarters in Austin, TX, features a modern, collaborative workspace with open-concept offices and dedicated team spaces.

Office Location(s): 12001 Renfert Way, Austin, TX 78759, USA

Geographic Context:

  • Austin is the capital of Texas and the 11th-most populous city in the United States, with a diverse and growing economy
  • The city is known for its vibrant music and cultural scene, with numerous festivals and events throughout the year
  • Austin offers a mix of urban and suburban living, with numerous neighborhoods and housing options to suit various preferences and budgets

Work Schedule: The standard work schedule is Monday through Friday, 8:30 AM to 5:30 PM, with occasional evenings and weekends required to meet project deadlines.

ASSUMPTION: Austin's dynamic and growing economy, along with Ouro's collaborative work environment, provides an ideal setting for this role.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess communication skills and cultural fit
  • In-depth interview with the hiring manager or a panel of stakeholders to discuss the candidate's experience, skills, and portfolio
  • Creative challenge or case study presentation to evaluate the candidate's problem-solving and strategic thinking abilities
  • Final interview with the Chief Marketing Officer or a senior executive to discuss the candidate's long-term fit within the organization

Key Assessment Areas:

  • Creativity and innovation in brand strategy and marketing campaigns
  • Leadership and team management skills
  • Technical proficiency in design software and tools
  • Understanding of the financial services industry and Ouro's products and services

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare a portfolio showcasing your best work, including brand strategy, marketing campaigns, and design projects
  • Be ready to discuss your creative process, decision-making, and the results of your past projects
  • Research Ouro's products, services, and brand to demonstrate your understanding of the company and its mission

ATS Keywords: Brand Strategy, Marketing Campaigns, Print Advertising, Editorial Design, Packaging, Creative Solutions, Team Leadership, Mentoring, Market Analysis, Budget Management, KPI Monitoring, Collaboration, Innovation, Visual Engagement, Software Proficiency, Brand Management

ASSUMPTION: Ouro's application process is designed to assess candidates' creativity, leadership, and technical skills, with a focus on cultural fit and long-term potential within the organization.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Figma
  • Google Suite (Docs, Sheets, Slides)
  • Microsoft Office (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Brand management platforms (e.g., Brandfolder, Frontify, Brand24)

ASSUMPTION: Familiarity with industry-standard design software and brand management tools is essential for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation: Ouro encourages creativity and continuous improvement in all aspects of the business
  • Collaboration: Ouro fosters a team-oriented environment where employees work together to achieve common goals
  • Integrity: Ouro is committed to conducting business with the highest ethical standards and transparency

Work Style:

  • Creative and innovative thinkers who can challenge the status quo and drive brand success
  • Strong communicators who can collaborate effectively with cross-functional teams and stakeholders
  • Results-driven individuals who can manage multiple projects and meet tight deadlines

Self-Assessment Questions:

  • How do you align with Ouro's company values, and how have you demonstrated these values in your past roles?
  • Describe a time when you had to manage a tight deadline or challenging project. How did you approach it, and what was the outcome?
  • How do you prefer to work in a team setting, and what role do you typically take on within a creative project?

ASSUMPTION: Ouro values candidates who can demonstrate a strong cultural fit with the company's values and work style, as well as a proven track record of success in brand management and creative leadership.

⚠️ Potential Challenges

  • Managing a team with diverse skills and personalities, requiring strong leadership and communication skills
  • Balancing multiple projects and deadlines, with the need to prioritize and manage time effectively
  • Adapting to a fast-paced and ever-changing industry, with a constant need to innovate and stay ahead of competitors
  • Working with stakeholders at various levels within the organization, requiring strong diplomatic and negotiation skills

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a results-driven approach to brand management.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Creative Brand Director roles, this position offers a unique opportunity to work in the financial services industry, with a focus on prepaid, debit, cross-border payments, and loyalty solutions
  • Industry-specific context: The financial services industry is highly competitive and regulated, requiring a strong understanding of compliance and risk management
  • Career path comparison: This role offers potential advancement to a Vice President or Chief Marketing Officer position within Ouro or its subsidiaries

ASSUMPTION: This role provides a unique opportunity for candidates seeking to gain experience in the financial services industry and drive brand success within a mid-sized, innovative company.

πŸ“ Sample Projects

  • Developing a comprehensive brand strategy for a new product launch, including market research, positioning, and messaging
  • Creating a visually engaging marketing campaign for an existing product, with a focus on increasing brand awareness and customer acquisition
  • Managing a team to rebrand an established product or service, ensuring brand consistency and a successful transition

ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by a Creative Brand Director at Ouro.

❓ Key Questions to Ask During Interview

  • Can you describe the company's long-term vision for the brand, and how this role fits into that strategy?
  • How does Ouro support the professional development and growth of its employees, particularly within the marketing and creative teams?
  • Can you provide examples of how Ouro fosters a culture of innovation and creativity within the organization?
  • How does Ouro approach collaboration and communication with cross-functional teams and stakeholders?
  • What are the most significant challenges facing the brand in the near future, and how can this role help address them?

ASSUMPTION: These interview questions are designed to assess the candidate's understanding of Ouro's brand, culture, and long-term goals, as well as their ability to drive brand success within the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: Ouro Careers Page
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare a portfolio showcasing your best work, including brand strategy, marketing campaigns, and design projects
  • Be ready to discuss your creative process, decision-making, and the results of your past projects during the interview
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.