π Core Information
πΉ Job Title: Creative Brand Director
πΉ Company: Ouro
πΉ Location: Austin, TX, USA
πΉ Job Type: Full-Time
πΉ Category: Financial Services
πΉ Date Posted: May 16, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Conceptualizing and executing creative solutions to communicate brand strategy
- Collaborating with marketing and product teams to develop visually engaging campaigns
- Leading and mentoring creative teams to foster innovation and excellence
- Managing brand architecture, brand management strategies, and brand equity
- Analyzing market trends and competitive data to identify opportunities and threats
ASSUMPTION: This role requires a strong creative visionary with experience in brand strategy and team leadership to drive Ouro's brand forward.
π Key Responsibilities
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Conceptualize and execute creative solutions that effectively communicate the brand's strategic objectives
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Collaborate with marketing and product teams to develop visually engaging campaigns across multiple channels
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Recruit, lead, and mentor creative teams, fostering a culture of innovation and excellence
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Review and approve all creative outputs, ensuring brand consistency and high-quality standards
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Develop and implement brand architecture and brand management strategies, campaigns, and processes to increase brand equity and market share
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Analyze market trends and competitive data to identify opportunities and threats for the brand
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Collaborate with cross-functional teams to ensure consistency in brand messaging across all channels
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Assist with management of brand budgets, ensuring maximum ROI
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Monitor and report on brand performance and KPIs regularly, including opportunities
ASSUMPTION: This role requires a strong understanding of brand strategy, marketing campaigns, and team leadership to drive brand success.
π― Required Qualifications
Education: Bachelorβs degree in Graphic Design, or its foreign equivalent
Experience: Five (5) years of relevant experience
Required Skills:
- Proven history of designing breakthrough 360 creative marketing campaigns with best-in-class brand partners
- Successful track record leading a design team; able to delegate, coach, mentor, and provide effective direction and feedback
- Demonstrated expertise in a broad array of areas including brand strategy, marketing campaigns, print advertising, editorial design, and packaging
- Excellent working knowledge of software such as Photoshop, Illustrator, InDesign, Figma, and Google Suite
Preferred Skills:
- Experience in the financial services industry
- Bilingual or multilingual skills
ASSUMPTION: Candidates with experience in the financial services industry and additional language skills may have an advantage in this role.
π° Compensation & Benefits
Salary Range: Based on industry standards for a Creative Brand Director in Austin, TX, with 5-10 years of experience, the estimated salary range is $120,000 - $160,000 per year. This estimate is inclusive of base salary and annual cash bonuses.
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
- Employee discounts on Ouro products and services
Working Hours: Full-time position with standard business hours, Monday through Friday, 8:30 AM to 5:30 PM. Occasional evenings and weekends may be required to meet project deadlines.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Ouro operates in the competitive financial services industry, offering prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Company Size: Ouro is a mid-sized company with 501-1,000 employees, providing a collaborative and innovative work environment.
Founded: Ouro was founded in 1999 by industry pioneers Roy and Bertrand Sosa, with headquarters in Austin, TX.
Company Description:
- Ouro is a global, vertically-integrated financial services and technology company dedicated to delivering innovative financial empowerment solutions to consumers worldwide.
- Ouro's flagship product, Netspend, provides prepaid and debit account solutions, connecting customers with secure, convenient access to global payment networks.
- Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide since its founding.
Company Specialties:
- Mobile Payments
- Payments Program Management
- Travel Payments
- Travel Loyalty
- Innovation
- Finance
- Banking as a Service
- Financial Solutions
- Cross-Border Payments
- Remittance
- Loyalty
- Multicurrency
- Digital Wallets
- Mobile Wallets
- Debit Cards
- Prepaid Cards
- Global Payments
- Payments Processing
Company Website: ouro.com
ASSUMPTION: Ouro's diverse range of specialties and global presence provide ample opportunities for growth and innovation within the company.
π Role Analysis
Career Level: This role is at the senior management level, reporting directly to the Chief Marketing Officer (CMO) or a similar executive position.
Reporting Structure: The Creative Brand Director will oversee and manage a team of creative professionals, including designers, copywriters, and project managers.
Work Arrangement: This is an on-site position, with the possibility of occasional remote work for qualified candidates. The role requires regular collaboration with team members and stakeholders, making an on-site presence beneficial.
Growth Opportunities:
- Potential advancement to a Vice President or Chief Marketing Officer role within Ouro or its subsidiaries
- Expanding the brand management team and mentoring junior team members
- Gaining experience in the financial services industry and cross-functional collaboration
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with potential career advancement and team expansion possibilities.
π Location & Work Environment
Office Type: Ouro's headquarters in Austin, TX, features a modern, collaborative workspace with open-concept offices and dedicated team spaces.
Office Location(s): 12001 Renfert Way, Austin, TX 78759, USA
Geographic Context:
- Austin is the capital of Texas and the 11th-most populous city in the United States, with a diverse and growing economy
- The city is known for its vibrant music and cultural scene, with numerous festivals and events throughout the year
- Austin offers a mix of urban and suburban living, with numerous neighborhoods and housing options to suit various preferences and budgets
Work Schedule: The standard work schedule is Monday through Friday, 8:30 AM to 5:30 PM, with occasional evenings and weekends required to meet project deadlines.
ASSUMPTION: Austin's dynamic and growing economy, along with Ouro's collaborative work environment, provides an ideal setting for this role.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and cultural fit
- In-depth interview with the hiring manager or a panel of stakeholders to discuss the candidate's experience, skills, and portfolio
- Creative challenge or case study presentation to evaluate the candidate's problem-solving and strategic thinking abilities
- Final interview with the Chief Marketing Officer or a senior executive to discuss the candidate's long-term fit within the organization
Key Assessment Areas:
- Creativity and innovation in brand strategy and marketing campaigns
- Leadership and team management skills
- Technical proficiency in design software and tools
- Understanding of the financial services industry and Ouro's products and services
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio showcasing your best work, including brand strategy, marketing campaigns, and design projects
- Be ready to discuss your creative process, decision-making, and the results of your past projects
- Research Ouro's products, services, and brand to demonstrate your understanding of the company and its mission
ATS Keywords: Brand Strategy, Marketing Campaigns, Print Advertising, Editorial Design, Packaging, Creative Solutions, Team Leadership, Mentoring, Market Analysis, Budget Management, KPI Monitoring, Collaboration, Innovation, Visual Engagement, Software Proficiency, Brand Management
ASSUMPTION: Ouro's application process is designed to assess candidates' creativity, leadership, and technical skills, with a focus on cultural fit and long-term potential within the organization.
π οΈ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Figma
- Google Suite (Docs, Sheets, Slides)
- Microsoft Office (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Jira)
- Brand management platforms (e.g., Brandfolder, Frontify, Brand24)
ASSUMPTION: Familiarity with industry-standard design software and brand management tools is essential for this role.
π Cultural Fit Considerations
Company Values:
- Innovation: Ouro encourages creativity and continuous improvement in all aspects of the business
- Collaboration: Ouro fosters a team-oriented environment where employees work together to achieve common goals
- Integrity: Ouro is committed to conducting business with the highest ethical standards and transparency
Work Style:
- Creative and innovative thinkers who can challenge the status quo and drive brand success
- Strong communicators who can collaborate effectively with cross-functional teams and stakeholders
- Results-driven individuals who can manage multiple projects and meet tight deadlines
Self-Assessment Questions:
- How do you align with Ouro's company values, and how have you demonstrated these values in your past roles?
- Describe a time when you had to manage a tight deadline or challenging project. How did you approach it, and what was the outcome?
- How do you prefer to work in a team setting, and what role do you typically take on within a creative project?
ASSUMPTION: Ouro values candidates who can demonstrate a strong cultural fit with the company's values and work style, as well as a proven track record of success in brand management and creative leadership.
β οΈ Potential Challenges
- Managing a team with diverse skills and personalities, requiring strong leadership and communication skills
- Balancing multiple projects and deadlines, with the need to prioritize and manage time effectively
- Adapting to a fast-paced and ever-changing industry, with a constant need to innovate and stay ahead of competitors
- Working with stakeholders at various levels within the organization, requiring strong diplomatic and negotiation skills
ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a results-driven approach to brand management.
π Similar Roles Comparison
- Compared to other Creative Brand Director roles, this position offers a unique opportunity to work in the financial services industry, with a focus on prepaid, debit, cross-border payments, and loyalty solutions
- Industry-specific context: The financial services industry is highly competitive and regulated, requiring a strong understanding of compliance and risk management
- Career path comparison: This role offers potential advancement to a Vice President or Chief Marketing Officer position within Ouro or its subsidiaries
ASSUMPTION: This role provides a unique opportunity for candidates seeking to gain experience in the financial services industry and drive brand success within a mid-sized, innovative company.
π Sample Projects
- Developing a comprehensive brand strategy for a new product launch, including market research, positioning, and messaging
- Creating a visually engaging marketing campaign for an existing product, with a focus on increasing brand awareness and customer acquisition
- Managing a team to rebrand an established product or service, ensuring brand consistency and a successful transition
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by a Creative Brand Director at Ouro.
β Key Questions to Ask During Interview
- Can you describe the company's long-term vision for the brand, and how this role fits into that strategy?
- How does Ouro support the professional development and growth of its employees, particularly within the marketing and creative teams?
- Can you provide examples of how Ouro fosters a culture of innovation and creativity within the organization?
- How does Ouro approach collaboration and communication with cross-functional teams and stakeholders?
- What are the most significant challenges facing the brand in the near future, and how can this role help address them?
ASSUMPTION: These interview questions are designed to assess the candidate's understanding of Ouro's brand, culture, and long-term goals, as well as their ability to drive brand success within the organization.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: Ouro Careers Page
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio showcasing your best work, including brand strategy, marketing campaigns, and design projects
- Be ready to discuss your creative process, decision-making, and the results of your past projects during the interview
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.