Creative Director

📌 Core Information

🔹 Job Title: Creative Director

🔹 Company: Chronos Agency

🔹 Location: Philippines (Remote)

🔹 Job Type: Full-time

🔹 Category: Marketing & Creative

🔹 Date Posted: July 15, 2025

🔹 Experience Level: 8+ years (5+ years in DTC eCommerce Email, SMS, and CRM Marketing)

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Leading Copy and Graphics Teams to ensure high-quality, on-brand creative output.
• Driving the creation of high-performing email and SMS campaigns.
• Aligning creative efforts with client goals and strategy teams.
• Managing, guiding, and developing both Copywriting and Graphics teams.
• Optimizing creative assets for mobile and dark mode.

ASSUMPTION: This role requires a strong balance between creative and strategic thinking, with a focus on performance-driven output.

📋 Key Responsibilities

✅ Oversee the quality of all copy and design output to meet client expectations.

✅ Lead and grow the Creative Team through clear direction, mentorship, and hiring support.

✅ Deliver high-performing email and SMS campaigns that drive revenue.

✅ Bridge strategy and creative by aligning copy and design efforts with client goals.

✅ Support Account Managers to achieve client revenue and engagement targets.

✅ Handle client escalations professionally and efficiently.

✅ Use Klaviyo and apply basic HTML/CSS for email builds.

ASSUMPTION: This role involves a mix of creative, strategic, and managerial responsibilities, requiring strong leadership and communication skills.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Marketing, Design, or a related discipline).

Experience: 8+ years of overall experience, with at least 5+ years in DTC eCommerce Email, SMS, and CRM Marketing.

Required Skills:

• Proven experience in creative direction, copywriting, and graphic design.
• Familiarity with the internet marketing industry.
• Proficiency in HTML and CSS coding.
• Confident communication with clients across different geographies and timezones.
• Willingness to take part in a paid assessment.

Preferred Skills:

• Portfolio of past work and references available.
• Experience with the North American market.

ASSUMPTION: Candidates should have a strong portfolio showcasing their creative direction, copywriting, and graphic design skills, with a focus on email and SMS marketing.

💰 Compensation & Benefits

Salary Range: PHP 1,500,000 - 2,500,000 per year (Based on industry standards for the role, experience level, and location)

Benefits:

• Full-time remote work setting.
• Paid Time Off (30 days annually).
• Observance of Public Holidays.
• Internet Allowance.
• Health and Wellness Allowance.
• Maternity and Paternity Benefit.
• Loyalty Rewards.
• Performance-based Incentives and Bonuses.
• Outcome-focused Environment.

ASSUMPTION: The salary range is estimated based on industry standards for a Creative Director role in the Philippines with the required experience level.

📌 Applicant Insights

🔍 Company Context

Industry: Chronos Agency is a Lifecycle Marketing Agency specializing in Email, SMS, and Push Marketing for high-growth DTC brands.

Company Size: Chronos Agency has 51-200 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: Chronos Agency was founded in 2017 and has since grown into a global team of 80, acting as an extension of clients' businesses to scale together.

Company Description:

• Chronos Agency is a global team that acts as an extension of clients' businesses.
• The company focuses on scaling profits for high-growth DTC brands through Email, SMS, and Push Marketing.
• Chronos Agency works with clients in North America and Australia, requiring timezone flexibility.

Company Specialties:

• Email Marketing.
• Messenger Marketing.
• SMS Marketing.
• E-commerce.
• Shopify.
• Klaviyo.

Company Website: Chronos Agency

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands and global client base requires candidates to be comfortable working with diverse teams and clients across different timezones.

📊 Role Analysis

Career Level: This role is a senior-level position, requiring extensive experience and leadership skills.

Reporting Structure: The Creative Director will lead the Copy and Graphics Teams and report directly to the Head of Creative or a similar role.

Work Arrangement: This role is fully remote, with a flexible work schedule and the requirement to work with clients in North America and Australia.

Growth Opportunities:

• Potential to grow within the Creative Department or explore other leadership roles within the company.
• Opportunities to work with and learn from a global team of marketing professionals.
• Chance to make a significant impact on the creative direction of the company's client campaigns.

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to shape the creative direction of the company's client campaigns.

🌍 Location & Work Environment

Office Type: Fully Remote.

Office Location(s): The company has offices in Singapore and Sydney, but this role can be based anywhere in the Philippines.

Geographic Context:

• The Philippines has a tropical marine climate, with temperatures ranging from 21°C to 32°C (70°F to 90°F) throughout the year.
• The country has a vibrant culture, with a mix of Spanish, American, and indigenous influences.
• The official languages are Filipino and English, with English being widely spoken.

Work Schedule: The work schedule is flexible, with a focus on delivering high-quality output rather than strict hours.

ASSUMPTION: The fully remote work environment requires strong self-motivation, time management, and communication skills to succeed in this role.

💼 Interview & Application Insights

Typical Process:

• Online application submission.
• Phone or video screening to assess communication skills and cultural fit.
• Creative assessment or test project to evaluate skills and problem-solving abilities.
• Final interview with the hiring manager or a panel of stakeholders.

Key Assessment Areas:

• Creative direction and problem-solving skills.
• Communication and leadership abilities.
li>Cultural fit and alignment with company values.
• Technical proficiency in HTML, CSS, and Klaviyo.

Application Tips:

• Tailor your resume and cover letter to highlight your creative direction, copywriting, and graphic design skills, with a focus on email and SMS marketing.
• Prepare a portfolio showcasing your best work and be ready to discuss your creative process and decision-making.
• Research Chronos Agency's clients and industry to demonstrate your understanding of the role and the company's focus.

ATS Keywords: Creative Direction, Copywriting, Graphic Design, Email Marketing, SMS Marketing, Klaviyo, HTML, CSS, Leadership, Client Communication, Team Management, Performance Optimization, Mobile Optimization, Branding, Mentorship, Campaign Management, Strategy Alignment

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands and global client base requires candidates to have a strong understanding of the eCommerce industry and relevant marketing trends.

🛠️ Tools & Technologies

• Klaviyo (Email Marketing Platform).
• HTML and CSS (for email builds and design).
• Project management and collaboration tools (e.g., Asana, Trello, or similar).

ASSUMPTION: Proficiency in Klaviyo, HTML, and CSS is essential for this role, as the Creative Director will be responsible for building and optimizing email campaigns.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric: Focus on delivering high-quality, on-brand creative output that meets client expectations.
• Collaborative: Work closely with internal teams and clients to achieve common goals.
• Innovative: Continuously improve and adapt creative strategies to drive performance.
• Data-driven: Use data and analytics to inform creative decisions and optimize campaign performance.

Work Style:

• Remote-friendly: Chronos Agency has a fully remote work environment, requiring strong self-motivation and time management skills.
• Fast-paced: The company works with high-growth DTC brands, requiring quick turnaround times and the ability to adapt to changing priorities.
• Results-oriented: Chronos Agency focuses on driving performance and revenue for its clients, requiring a strong focus on outcomes and KPIs.

Self-Assessment Questions:

• Do you have a proven track record of delivering high-quality, on-brand creative output for email and SMS campaigns?
• Are you comfortable working with clients across different geographies and timezones, and managing teams remotely?
• Do you have strong leadership and communication skills, with the ability to guide and mentor team members?
• Are you comfortable working in a fast-paced, results-oriented environment, with a focus on driving performance and revenue?

ASSUMPTION: Chronos Agency's remote-friendly work style and focus on driving performance require candidates to be self-motivated, results-oriented, and comfortable working in a fast-paced environment.

⚠️ Potential Challenges

• Managing and growing a team remotely, requiring strong leadership and communication skills.
• Balancing creative and strategic responsibilities, with a focus on performance-driven output.
• Working with clients across different geographies and timezones, requiring flexibility and adaptability.
• Keeping up with industry trends and best practices in email and SMS marketing, with a focus on performance optimization.

ASSUMPTION: The fully remote work environment, global client base, and focus on performance-driven output present unique challenges for this role, requiring strong leadership, communication, and adaptability skills.

📈 Similar Roles Comparison

• Creative Director vs. Art Director: While both roles focus on creative direction, the Creative Director has broader responsibilities, including team management, strategy alignment, and performance optimization.
• Email Marketing Specialist vs. Creative Director: The Creative Director has a broader scope, overseeing all creative output and managing teams, while the Email Marketing Specialist focuses on email campaign strategy and execution.
• Career Path: Creative Director -> Head of Creative -> Chief Creative Officer (CCO) or similar executive roles.

ASSUMPTION: The Creative Director role at Chronos Agency offers a unique blend of creative, strategic, and managerial responsibilities, with opportunities for growth and advancement within the company.

📝 Sample Projects

• Developing and executing a high-performing email campaign for a high-growth DTC brand, driving revenue and engagement.
• Creating and implementing a mobile and dark mode optimization strategy for an SMS marketing campaign, improving deliverability and conversion rates.
• Managing a team of copywriters and graphic designers to deliver high-quality, on-brand creative output for multiple client campaigns, meeting tight deadlines and client expectations.

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Creative Director role at Chronos Agency, with a focus on performance-driven output and team management.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics, and how the Creative Director role fits within the organization?
• How does Chronos Agency support the professional development and growth of its employees, particularly in creative roles?
• What are the key priorities for the Creative Director role in the first 90 days, and how will success be measured?
• How does Chronos Agency approach collaboration and communication with clients, and what are the expectations for the Creative Director in this regard?
• What are the most challenging aspects of working with high-growth DTC brands, and how does Chronos Agency address these challenges?

ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, team dynamics, and the company's approach to growth and development, helping candidates make an informed decision about the opportunity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Chronos Agency job portal.
• Tailor your resume and cover letter to highlight your creative direction, copywriting, and graphic design skills, with a focus on email and SMS marketing.
• Prepare a portfolio showcasing your best work and be ready to discuss your creative process and decision-making.
• Research Chronos Agency's clients and industry to demonstrate your understanding of the role and the company's focus.
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.