Creative Director, Consultant

📌 Core Information

🔹 Job Title: Creative Director, Consultant

🔹 Company: Stitch Consulting Services, Inc.

🔹 Location: Remote (United States)

🔹 Job Type: Full-time

🔹 Category: Creative & Design

🔹 Date Posted: June 11, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Acting as the creative lead across multiple client accounts
• Overseeing visual execution and brand integrity of campaign assets
• Collaborating with internal teams and clients for high-quality creative delivery
• Working across various channels, including email, in-app, and web
• Guiding creative direction and elevating execution alongside other consultants

ASSUMPTION: This role requires a high level of creativity, attention to detail, and the ability to manage multiple projects simultaneously. It also assumes a strong understanding of digital channels and customer engagement platforms like Braze.

📋 Key Responsibilities

✅ Act as the creative lead across a portfolio of client accounts, overseeing the visual execution and brand integrity of campaign assets across channels

✅ Help evolve Stitch’s creative processes, documenting best practices for design quality, internal reviews, and collaboration

✅ Serve as a creative partner in client meetings, presenting work, gathering feedback, and ensuring alignment with brand objectives and guidelines

✅ Immerse yourself in each client’s brand standards, guiding internal teams to consistently deliver on-brand, high-quality creative across channels

✅ Apply a platform-aware lens to creative work, ensuring assets render as intended and meet technical requirements

✅ Provide direction, feedback, and QA for designers across accounts, supporting craft, consistency, and clarity

✅ Collaborate with client partners and business strategists to define account needs, align on project scope, and support the overall health and success of each engagement

✅ Step into creative conception or production when needed to support strategic moments or unblock delivery

✅ Foster clear communication and alignment among creative team members, acting as a linchpin for creative direction across Stitch

✅ Collaborate with both creative and technical teammates to ensure seamless campaign execution

✅ Stay hands-on when needed, designing or producing assets where your contribution adds the most value

✅ Share insights, case studies, and inspiration that contribute to Stitch’s broader creative perspective and thought leadership

✅ Promote a collaborative and resilient creative culture by remaining positive, flexible, and supportive at every stage of the work

ASSUMPTION: This role assumes a high level of creativity, strong communication skills, and the ability to work effectively with both creative and technical teams.

🎯 Required Qualifications

Education: Bachelor's degree in Graphic Design, Fine Arts, or a related field (or equivalent experience)

Experience: 5+ years of experience as a Creative Director in a consulting or agency environment

Required Skills:

• Proven ability to lead the creative process from concept to execution across digital channels
• Fluent in current Adobe Creative Suite applications (Photoshop, Illustrator, InDesign) and Figma
• Experience building design systems from scratch
• Strong portfolio demonstrating strategic thinking, creative problem solving, and execution across a variety of brands and formats
• Demonstrated ability to maintain and elevate brand standards across fast-moving, multi-channel campaigns
• Comfortable operating in a platform-aware environment, ideally with experience designing for Braze or similar customer engagement platforms
• Strong presentation and client-facing skills; you can clearly articulate creative decisions and respond to feedback with confidence and grace
• Proven ability to give constructive feedback, guide other creatives, and ensure design excellence across teams and workstreams
• Comfortable stepping into conceptual or hands-on design work when necessary
• Experience working alongside both creative and technical collaborators
• Ability to travel up to 20%

Preferred Skills:

• Experience with Salesforce or other CRM platforms
• Knowledge of marketing automation and email marketing best practices

ASSUMPTION: This role assumes a strong background in creative direction, with a proven track record of leading creative teams and delivering high-quality work across multiple channels.

💰 Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a Creative Director with 5-10 years of experience in a consulting environment)

Benefits:

• Flexible PTO policy
• Medical, dental, vision, and life insurance
• Monthly tech stipend
• Paid parental leave
• Paid bereavement leave
• Mental well-being support
• In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana

Working Hours: Full-time (40 hours per week), with the ability to work remotely

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Creative Director with the required experience level. Actual compensation may vary based on factors such as location, performance, and experience.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: 11-50 employees (Small to Medium-sized company, offering a close-knit team environment with opportunities for growth and impact)

Founded: 2019 (Relatively new company with a modern approach to technology and consulting)

Company Description:

• At Stitch, we’re rooted in the principle that business opportunities are realized through people, not technical specifications.
• Our team of consultants delivers user-centered technology solutions for innovative clients.
• We come to work every day to improve our clients’ trajectory by building cool stuff and having fun doing it.

Company Specialties:

• User-centered technology solutions
• Salesforce consulting
• Customer engagement platforms

Company Website: stitch.team

ASSUMPTION: Stitch is a growing company that values creativity, collaboration, and user-centered design. They prioritize building systems that their team will actually like, focusing on simplicity and user experience.

📊 Role Analysis

Career Level: Mid-level to Senior (This role offers opportunities for growth and leadership within the creative team)

Reporting Structure: This role reports directly to the Creative Director and works closely with other consultants, including Designers, Creative Strategists (Copywriters), Project Managers, Email Developers, and Solution Architects.

Work Arrangement: Fully Remote (with the ability to work from anywhere in the United States)

Growth Opportunities:

• Potential to lead creative teams and mentor junior designers
• Opportunities to work on diverse projects and expand your skillset
• Chance to contribute to Stitch’s broader creative perspective and thought leadership

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a significant impact on Stitch’s creative direction and client success.

🌍 Location & Work Environment

Office Type: Remote (with an in-person onboarding experience at the company’s headquarters in Indianapolis, Indiana)

Office Location(s): Indianapolis, Indiana (with the option to work remotely from anywhere in the United States)

Geographic Context:

• Indianapolis, Indiana is the capital and most populous city in Indiana, with a population of over 870,000 people.
• The city is known for its vibrant arts and culture scene, with numerous museums, theaters, and music venues.
• Indianapolis is also home to a thriving tech industry, with a growing number of startups and established tech companies.

Work Schedule: Full-time (40 hours per week), with the ability to work remotely and maintain a flexible schedule

ASSUMPTION: This role offers a flexible work environment with the option to work remotely, allowing for a better work-life balance and the ability to live anywhere in the United States.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen to assess cultural fit and basic qualifications
• Portfolio review and creative challenge to evaluate design skills and problem-solving abilities
• Final interview with the Creative Director and other team members to discuss the role, team dynamics, and career growth opportunities

Key Assessment Areas:

• Creative problem-solving skills
• Ability to work collaboratively and provide constructive feedback
• Understanding of digital channels and customer engagement platforms
• Communication and presentation skills

Application Tips:

• Tailor your resume and portfolio to highlight your creative direction experience and relevant skills
• Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for Stitch’s mission and values
• Be ready to discuss your design process, creative decisions, and how you’ve handled challenges in previous roles

ATS Keywords: Creative Direction, Digital Channels, Customer Engagement, Adobe Creative Suite, Figma, Braze, Brand Standards, Campaign Assets, Client Engagement, Collaboration, Creative Problem Solving

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on creative direction experience and relevant skills. Applicants should be prepared to demonstrate their ability to work collaboratively and provide constructive feedback.

🛠️ Tools & Technologies

• Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Figma
• Braze (customer engagement platform)
• Salesforce (CRM platform)

ASSUMPTION: This role requires proficiency in Adobe Creative Suite and Figma, with experience using customer engagement platforms like Braze and CRM platforms like Salesforce being a plus.

👔 Cultural Fit Considerations

Company Values:

• People-first approach
• Simplicity is the ultimate sophistication
• Technology doesn’t have to be intimidating

Work Style:

• Collaborative and team-oriented
• User-centered and focused on client success
• Flexible and adaptable to change

Self-Assessment Questions:

• Do you thrive in a collaborative environment and enjoy working with diverse teams?
• Are you comfortable providing constructive feedback and receiving feedback from others?
• Do you have a strong understanding of user-centered design principles and how to apply them to digital channels?

ASSUMPTION: Stitch values a people-first approach, simplicity, and a user-centered design mindset. Applicants should be comfortable working collaboratively and providing constructive feedback in a fast-paced, dynamic environment.

⚠️ Potential Challenges

• Managing multiple projects and clients simultaneously, requiring strong organizational skills and time management
• Working remotely, which may require additional self-motivation and communication
• Keeping up with the latest design trends and technologies, as the digital landscape is constantly evolving
• Balancing creative direction with hands-on design work, as needed

ASSUMPTION: This role presents unique challenges that require strong organizational skills, self-motivation, and the ability to adapt to a fast-paced, dynamic environment.

📈 Similar Roles Comparison

• Creative Director vs. Art Director: As a Creative Director, you’ll be responsible for guiding the creative direction of multiple projects and teams, while an Art Director may focus more on the visual aesthetics of individual projects.
• Creative Director vs. Design Manager: A Design Manager may be more focused on the day-to-day management of design teams, while a Creative Director is responsible for the creative vision and direction of projects and campaigns.
• Creative Director in a consulting environment vs. in-house: Working as a Creative Director in a consulting environment may offer more variety in projects and clients, while an in-house role may provide more stability and long-term focus on a single brand.

ASSUMPTION: This role is unique in its focus on creative direction in a consulting environment, offering a blend of variety, collaboration, and growth opportunities.

📝 Sample Projects

• Developing a comprehensive design system for a new customer engagement platform
• Creating a series of email campaigns for a major retail client, showcasing their latest products and promotions
• Designing a user-friendly mobile app interface for a healthcare provider, improving patient engagement and satisfaction

ASSUMPTION: These sample projects demonstrate the variety and scope of work that a Creative Director in this role might encounter, requiring strong creative problem-solving skills and the ability to adapt to different industries and clients.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics, and how this role fits into the broader creative team?
• How does Stitch support the professional growth and development of its creative team members?
• What are the most challenging aspects of working as a Creative Director in this environment, and how has the team addressed them in the past?
• How does Stitch approach diversity, equity, and inclusion in its creative work and team dynamics?
• What are the most rewarding aspects of working as a Creative Director at Stitch, according to current team members?

ASSUMPTION: These key questions are designed to help applicants better understand the role, team dynamics, and company culture, allowing them to make a more informed decision about their fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and portfolio to highlight your creative direction experience and relevant skills
• Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for Stitch’s mission and values
• Be ready to discuss your design process, creative decisions, and how you’ve handled challenges in previous roles
• Follow up with Stitch within one week of submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.