Creative Director Consultant - 6 months.

📌 Core Information

🔹 Job Title: Creative Director Consultant - 6 months.

🔹 Company: The Citco Group Limited

🔹 Location: Toronto, Ontario, Canada

🔹 Job Type: Full time

🔹 Category: Creative Direction, Design

🔹 Date Posted: June 13, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (with some international travel)

🚀 Job Overview

Key aspects of this role include:

• Driving strategic impact of Design through creative direction of digital projects
• Engaging with executive stakeholders in customer-facing innovation projects
• Evolving Citco’s visual identity in digital experiences through cutting-edge practice
• Partnering with CX, marketing, and branding leadership
• Exploring opportunities for creative impact across Citco business lines and service offerings

ASSUMPTION: This role requires a balance of strategic thinking, creative execution, and stakeholder management. The successful candidate will have experience in driving visual identity and user-centered design, and be comfortable engaging with diverse teams and stakeholders.

📋 Key Responsibilities

✅ Drive creative direction of digital projects, aligned to brand strategy and objectives

✅ Evolve Citco’s visual identity in digital experiences through cutting-edge practice

✅ Engage with executive stakeholders in customer-facing innovation projects

✅ Partner with CX, marketing, and branding leadership to deliver world-class products and experiences

✅ Explore opportunities for creative impact across Citco business lines and service offerings

✅ Deliver to individual projects, provide creative oversight across a program of projects, and manage a pod of Designers

ASSUMPTION: This role involves a mix of hands-on creative work, strategic planning, and team management. The successful candidate will be comfortable wearing multiple hats and adapting to different project needs.

🎯 Required Qualifications

Education: Bachelor's degree in Design, Fine Arts, or a related field (or equivalent experience)

Experience: 5-10 years of experience in creative direction, with a focus on digital projects and user-centered design

Required Skills:

• Proven experience in driving visual identity and user-centered design
• Strong portfolio demonstrating creative direction of digital projects
• Excellent stakeholder management and communication skills
• Ability to work collaboratively with cross-functional teams
• Familiarity with design tools (e.g., Sketch, Figma, Adobe Creative Suite)

Preferred Skills:

• Experience in financial services or related industries
• Fluency in multiple languages
• Experience with design systems and style guides

ASSUMPTION: While industry-specific experience is not required, the successful candidate will be able to quickly understand and adapt to the unique context of the financial services industry.

💰 Compensation & Benefits

Salary Range: CAD 120,000 - CAD 160,000 per year (based on industry standards for a Creative Director role in Toronto)

Benefits:

• Competitive benefits package
• Opportunities for professional development and growth
• Dynamic and inclusive work environment

Working Hours: Full-time position with standard business hours (flexibility may be required based on project needs)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Creative Director role in Toronto. The actual salary may vary based on factors such as experience, skills, and market conditions.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. Citco is a global leader in fund services, corporate governance, and related asset services, with over $1.9 trillion in assets under administration.

Company Size: Large (5,001-10,000 employees). This size offers opportunities for diverse projects and career growth, but may also have more bureaucracy and slower decision-making processes.

Founded: The Citco Group Limited was founded in the 1940s, with a rich history in challenging paradigms and delivering exceptional service within the financial and professional services industry.

Company Description:

• Citco provides a broad range of financial services for hedge funds, administration, PE, and more.
• Its Experience Design group delivers strategic capabilities to enterprise initiatives, focusing on CX, digital transformation, process and organizational design, and product design.
• The company is committed to delivery of world-class products and experiences, to deliver value and differentiate its services to its global customer base.

Company Specialties:

• Fund Administration
• Technology Development
• Investor Relations Services
• Banking & Custody Services
• Corporate & Trust Services
• Market Entry Services
• Private Equity
• Investment Management
• Hedge Fund
• Real Estate Investment
• Governance Services
• Global Subsidiary Services

Company Website: www.citco.com

ASSUMPTION: Citco's large size and global presence offer opportunities for diverse projects and career growth, but may also have more bureaucracy and slower decision-making processes. The company's focus on innovation and world-class products and experiences indicates a commitment to staying competitive in the financial services industry.

📊 Role Analysis

Career Level: Mid-level to senior. This role offers opportunities for growth and leadership within the Experience Design group and across Citco's business lines.

Reporting Structure: This role reports to the Director of Design in Toronto and interacts with CX leadership, business stakeholders, customers, marketing, and technology groups.

Work Arrangement: On-site in Toronto, with some international travel required.

Growth Opportunities:

• Potential to grow into a permanent role or take on additional responsibilities within the Experience Design group or across Citco's business lines.
• Opportunities to work on high-impact projects and engage with executive stakeholders.
• Chance to contribute to a comprehensive refresh of Citco’s Design System and UX strategy.

ASSUMPTION: This role offers opportunities for growth and leadership within the Experience Design group and across Citco's business lines. The successful candidate will be able to balance strategic thinking, creative execution, and team management to drive impact in this role.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace in Toronto's financial district.

Office Location(s): 2 Bloor St E, Toronto, ON M4W 1A8, CA

Geographic Context:

• Toronto is a multicultural city with a vibrant arts scene, offering numerous opportunities for creative inspiration.
• The financial district is home to many of Canada's leading financial institutions and professional services firms.
• Citco's office is conveniently located near public transportation and numerous amenities.

Work Schedule: Standard business hours with flexibility required based on project needs.

ASSUMPTION: The successful candidate will be comfortable working in a dynamic, collaborative environment and be able to balance the demands of a full-time role with some international travel.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with HR
• Creative challenge or case study presentation
• Final interview with the hiring manager and/or team members

Key Assessment Areas:

• Portfolio and creative direction skills
• Stakeholder management and communication skills
• Cultural fit and alignment with Citco's values
• Problem-solving and strategic thinking skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare a strong portfolio showcasing your creative direction of digital projects and user-centered design.
• Be ready to discuss your design process, how you approach creative challenges, and how you collaborate with teams and stakeholders.

ATS Keywords: Creative Direction, Digital Projects, Visual Identity, User-Centered Design, Brand Strategy, Design System, UX Strategy, Stakeholder Engagement, Process Design, Organizational Design, Product Design, Customer Experience, Marketing, Innovation, Team Management, International Travel

ASSUMPTION: The interview process will focus on assessing the candidate's creative direction skills, stakeholder management abilities, cultural fit, and problem-solving skills. The successful candidate will be able to demonstrate their experience in driving visual identity and user-centered design, as well as their ability to engage with executive stakeholders and collaborate with cross-functional teams.

🛠️ Tools & Technologies

• Design tools: Sketch, Figma, Adobe Creative Suite
• Project management tools: JIRA, Asana, or similar
• Collaboration tools: Microsoft Office, Google Workspace, or similar

ASSUMPTION: The successful candidate will be proficient in using design tools and comfortable learning and adapting to new tools and technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Expertise
• Innovation
• Collaboration
• Client Focus

Work Style:

• Collaborative and inclusive
• Dynamic and fast-paced
• Focused on delivering world-class products and experiences

Self-Assessment Questions:

• Do you thrive in a collaborative, dynamic work environment?
• Are you comfortable engaging with executive stakeholders and managing teams?
• Do you have a strong portfolio demonstrating your creative direction of digital projects and user-centered design?

ASSUMPTION: The successful candidate will be able to demonstrate their alignment with Citco's values and work style, as well as their ability to thrive in a collaborative, dynamic work environment.

⚠️ Potential Challenges

• Balancing strategic thinking, creative execution, and team management
• Engaging with diverse teams and stakeholders across Citco's business lines
• Adapting to the unique context of the financial services industry
• Managing a pod of Designers and providing creative oversight across a program of projects

ASSUMPTION: The successful candidate will be able to balance multiple responsibilities and adapt to different project needs, as well as engage with diverse teams and stakeholders to drive impact in this role.

📈 Similar Roles Comparison

• This role is unique in its focus on driving strategic impact of Design through creative direction of digital projects, aligned to brand strategy and objectives, and engaging with executive stakeholders in customer-facing innovation projects.
• Compared to other Creative Director roles, this position offers the opportunity to work on high-impact projects and engage with executive stakeholders across a global financial services organization.
• Career path comparison: This role offers opportunities for growth and leadership within the Experience Design group and across Citco's business lines, with potential to take on additional responsibilities or transition into a permanent role.

ASSUMPTION: This role is unique in its focus on driving strategic impact of Design through creative direction of digital projects, aligned to brand strategy and objectives, and engaging with executive stakeholders in customer-facing innovation projects. The successful candidate will be able to balance strategic thinking, creative execution, and team management to drive impact in this role.

📝 Sample Projects

• Refreshing Citco’s visual identity in digital experiences through cutting-edge practice
• Driving creative direction of a customer-facing innovation project, aligned to brand strategy and objectives
• Managing a pod of Designers and providing creative oversight across a program of projects

ASSUMPTION: These sample projects are representative of the types of initiatives the successful candidate will work on in this role. The actual projects may vary based on business needs and priorities.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the Experience Design group and across Citco's business lines?
• How does Citco support the growth and development of its creative talent?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Citco measure the success of its creative projects and initiatives?
• What is the expected timeline for this 6-month contract, and are there opportunities for extension or transition into a permanent role?

ASSUMPTION: These key questions are designed to help the candidate better understand the role, the team, and the company, as well as assess the fit and potential growth opportunities for the successful candidate.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: Citco Job Application
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare a strong portfolio showcasing your creative direction of digital projects and user-centered design.
• Be ready to discuss your design process, how you approach creative challenges, and how you collaborate with teams and stakeholders.
• Follow up with the hiring manager or HR within one week of submission to confirm receipt of your application and express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.