Creative Director (Copy & Graphics)

📌 Core Information

🔹 Job Title: Creative Director (Copy & Graphics)

🔹 Company: Chronos Agency

🔹 Location: Remote (with clients in North America and Australia)

🔹 Job Type: Full-Time

🔹 Category: Marketing & Creative

🔹 Date Posted: July 15, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Leading and growing the Copy and Graphics teams
• Ensuring high-quality, on-brand creative output
• Driving high-performing email and SMS campaigns
• Aligning creative efforts with client goals and strategy teams
• Managing client relationships and handling escalations

ASSUMPTION: This role requires strong leadership, creative judgment, and hands-on Klaviyo experience. The ideal candidate will be comfortable working with clients across different geographies and timezones.

📋 Key Responsibilities

✅ Oversee the quality of all copy and design output to meet client expectations

✅ Lead and grow the Creative Team through clear direction, mentorship, and hiring support

✅ Drive the creation of on-brand, high-converting Email and SMS content

✅ Bridge strategy and creative by aligning copy and design efforts with client goals

✅ Support account performance by working with Account Managers to achieve client revenue and engagement targets

✅ Handle client escalations professionally and efficiently

✅ Optimize creative assets for mobile and dark mode

✅ Leverage Klaviyo features and apply basic HTML/CSS for email builds

ASSUMPTION: This role involves a mix of creative, strategic, and management responsibilities. The ideal candidate will be comfortable wearing multiple hats and balancing various priorities.

🎯 Required Qualifications

Education: Bachelor's degree in a related field (e.g., Marketing, Design, or a similar discipline)

Experience: 8+ years of overall experience, with at least 5+ years in DTC eCommerce Email, SMS, and CRM Marketing (experience with the North American market is a strong plus)

Required Skills:

• Proven competency and experience in branding, graphic design, and copywriting
• Familiarity with the internet marketing industry
• Fluent with HTML and CSS Coding
• Confident and comfortable with communicating with clients across different geographies and timezones
• Willing to take part in a paid assessment (to be confirmed)
• Portfolio of past work and references to be made available

Preferred Skills:

• Experience with Klaviyo
• Fluency in additional languages

ASSUMPTION: Given the remote nature of this role, strong communication and time management skills are essential. The ideal candidate will be comfortable working independently and managing their own time effectively.

💰 Compensation & Benefits

Salary Range: PHP 1,500,000 - 2,500,000 per year (industry standard for a senior creative role in the Philippines with remote work flexibility)

Benefits:

• Full-time Remote Work Setting
• Paid Time Off (30 days annually)
• Observance of Public Holidays
• Internet Allowance
• Health and Wellness Allowance
• Maternity and Paternity Benefit
• Loyalty Rewards
• Performance-based Incentives and Bonuses
• Outcome-focused Environment

Working Hours: Full-time (40 hours per week, with flexibility for different timezones)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Philippines. The actual salary may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Chronos Agency is a Lifecycle Marketing Agency specializing in Email, SMS, and Push Marketing for high-growth DTC brands. They are a global team of 80 that acts as an extension of their clients' businesses to help them scale together.

Company Size: Chronos Agency has 51-200 employees, which means the company is mid-sized and offers opportunities for growth and collaboration.

Founded: Chronos Agency was founded in 2017 and has since grown to become a leading player in the lifecycle marketing space.

Company Description:

• Chronos Agency helps high-growth DTC brands scale profits through Email, SMS, and Push Marketing
• The company acts as an extension of its clients' businesses, providing a global team of experts to support their marketing efforts
• Chronos Agency is committed to delivering high-quality, performance-driven campaigns that drive results for its clients

Company Specialties:

• Email Marketing
• Messenger Marketing
• SMS Marketing
• E-commerce
• Shopify
• Klaviyo

Company Website: https://chronos.agency/

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands suggests that the company values innovation, data-driven decision-making, and a fast-paced work environment.

📊 Role Analysis

Career Level: This role is at the senior management level, requiring a high degree of expertise and experience in creative direction and marketing strategy.

Reporting Structure: The Creative Director will report directly to the Head of Creative Services and will oversee the Copy and Graphics teams.

Work Arrangement: This is a fully remote role, with clients based in North America and Australia. The ideal candidate will be comfortable working independently and managing their own time effectively.

Growth Opportunities:

• As Chronos Agency continues to grow, there may be opportunities for the Creative Director to take on additional responsibilities or lead new initiatives
• The company's focus on employee development and loyalty rewards suggests that there may be opportunities for career advancement within the organization

ASSUMPTION: Given the remote nature of this role, the ideal candidate will be comfortable working independently and managing their own time effectively. Strong communication and time management skills are essential for success in this position.

🌍 Location & Work Environment

Office Type: Fully Remote

Office Location(s): Chronos Agency has offices in Singapore and Sydney, but this role can be performed remotely from anywhere with a stable internet connection.

Geographic Context:

• Chronos Agency's clients are primarily based in North America and Australia, so the ideal candidate will be comfortable working with clients across different timezones
• The company's global presence offers opportunities to work with a diverse range of clients and industries
• The fully remote work environment allows for a high degree of flexibility and work-life balance

Work Schedule: Full-time (40 hours per week, with flexibility for different timezones)

ASSUMPTION: The fully remote work environment requires strong self-motivation, time management, and communication skills. The ideal candidate will be comfortable working independently and managing their own time effectively.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR team
• Creative assessment and portfolio review
• Final interview with the Head of Creative Services
• Background check and onboarding

Key Assessment Areas:

• Creative portfolio and samples
• Problem-solving skills and strategic thinking
• Communication and interpersonal skills
• Leadership and management abilities
• Technical skills in HTML, CSS, and Klaviyo

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Include a portfolio of your past work, showcasing your creative direction and marketing strategy skills
• Be prepared to discuss your creative process and how you approach client relationships
• Follow up with the HR team after your interview to express your interest in the role and reiterate your qualifications

ATS Keywords: Creative Direction, Copywriting, Graphic Design, Email Marketing, SMS Marketing, Klaviyo, HTML, CSS, Client Communication, Team Leadership, Performance Optimization, Mobile Optimization, Branding, Mentorship, Client Satisfaction, Strategy Alignment

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands suggests that the company values innovation, data-driven decision-making, and a fast-paced work environment. The ideal candidate will be comfortable working in a dynamic and ever-changing industry.

🛠️ Tools & Technologies

• Klaviyo
• HTML
• CSS
• Microsoft Office Suite
• Project management tools (e.g., Asana, Trello, or Jira)

ASSUMPTION: The ideal candidate will be comfortable learning and using new tools and technologies as needed to support their creative direction and marketing strategy efforts.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Data-driven
• Innovative
• Collaborative
• Results-focused

Work Style:

• Fast-paced and dynamic
• Data-driven and results-focused
• Collaborative and team-oriented
• Remote-friendly and flexible

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic work environment?
• Are you comfortable working with clients across different geographies and timezones?
• Do you have strong communication and time management skills?
• Are you comfortable working independently and managing your own time effectively?
• Do you have a proven track record of driving high-performing creative campaigns?

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands suggests that the company values innovation, data-driven decision-making, and a fast-paced work environment. The ideal candidate will be comfortable working in a dynamic and ever-changing industry.

⚠️ Potential Challenges

• Managing client expectations and handling escalations
• Balancing creative and strategic responsibilities
• Working with clients across different timezones and geographies
• Keeping up with industry trends and best practices in email and SMS marketing

ASSUMPTION: The ideal candidate will be comfortable working in a fast-paced, dynamic environment and managing multiple priorities and stakeholders effectively.

📈 Similar Roles Comparison

• This role is unique in its focus on creative direction for both copy and graphics, with a specific emphasis on email and SMS marketing
• Chronos Agency's focus on high-growth DTC brands suggests that the company values innovation, data-driven decision-making, and a fast-paced work environment
• Career advancement opportunities may include taking on additional responsibilities or leading new initiatives as the company continues to grow

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands suggests that the company values innovation, data-driven decision-making, and a fast-paced work environment. The ideal candidate will be comfortable working in a dynamic and ever-changing industry.

📝 Sample Projects

• Developing and executing a comprehensive email marketing strategy for a high-growth DTC brand
• Creating and optimizing high-converting email and SMS campaigns for multiple clients
• Managing and growing a team of copywriters and graphic designers to support client needs
• Collaborating with cross-functional teams to deliver integrated marketing campaigns

ASSUMPTION: The ideal candidate will have a proven track record of driving high-performing creative campaigns and managing teams to support client needs.

❓ Key Questions to Ask During Interview

• Can you describe the typical workday for this role?
• How does Chronos Agency support the growth and development of its employees?
• What are the key priorities for this role in the first 90 days?
• How does Chronos Agency measure the success of its creative campaigns?
• What are the biggest challenges facing the company in the next 12 months, and how can this role help address them?

ASSUMPTION: Chronos Agency's focus on high-growth DTC brands suggests that the company values innovation, data-driven decision-making, and a fast-paced work environment. The ideal candidate will be comfortable working in a dynamic and ever-changing industry.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Include a portfolio of your past work, showcasing your creative direction and marketing strategy skills
• Prepare for your creative assessment and portfolio review by selecting your best work and being ready to discuss your creative process
• Follow up with the HR team after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.