📌 Core Information
🔹 Job Title: Creative Operations Manager
🔹 Company: Church & Dwight Co., Inc.
🔹 Location: Hybrid (New York, NY/Home Office)
🔹 Job Type: Full-Time
🔹 Category: Marketing & Creative
🔹 Date Posted: June 25, 2025
🔹 Experience Level: Mid-Senior Level (6+ years)
🔹 Remote Status: Hybrid (1 day/week in the office)
🚀 Job Overview
Key aspects of this role include:
- Managing creative project timelines, milestones, and sprints from kickoff to launch/delivery
- Serving as the facilitator between creative and cross-functional teams for packaging & retail projects
- Leading creative routing, ensuring feedback is organized, received, and proper approvals have been established
- Ensuring all team members and projects are on track, on budget, and removing roadblocks
- Supporting with sourcing and collaborating with outside vendors to accomplish creative production needs
- Facilitating project after-actions to improve process, resourcing, and creative output
- Updating and creating new workflows to scale the creative department
ASSUMPTION: This role requires a high level of organization, strong communication skills, and the ability to thrive in a fast-paced, high-volume environment.
📋 Key Responsibilities
✅ Manage creative project timelines, milestones, and sprints from kickoff to launch/delivery
✅ Serve as the facilitator between creative and cross-functional teams for packaging & retail projects
✅ Lead creative routing, ensuring feedback is organized, received, and proper approvals have been established
✅ Ensure all team members and projects are on track, on budget, and removing roadblocks
✅ Support with sourcing and collaborating with outside vendors to accomplish creative production needs
✅ Facilitate project after-actions to improve process, resourcing, and creative output
✅ Update and create new workflows to scale the creative department
ASSUMPTION: The role requires a balance of strong project management skills, creative problem-solving, and the ability to work effectively with diverse teams and stakeholders.
🎯 Required Qualifications
Education: Bachelor’s Degree in a related field
Experience: 6+ years of project management experience across creative and marketing projects such as brand campaigns, visual merchandising, and/or packaging.
Required Skills:
- Extremely organized with strong attention to detail
- Strong problem solver with analytical skills and instinctive ability to forecast and pre-determine what certain decisions will lead to
- Effective & direct communicator with the ability to collaborate with diverse teams and stakeholders, while ensuring adherence to established processes and procedures.
- Ability to thrive in a fast-paced and high-volume environment, with ever changing priorities
- Go getter with the ability to roll sleeves up to get the job done
- Passionate about creative across all of our products and the consumer experiences
- Calmest person in the room with the ability to be clear, concise, and straight to the point while encouraging collaboration
Preferred Skills:
- Familiarity with mechanical files and print production processes preferred (e.g. dielines, print specs, PPS processes, etc.)
- Familiarity with Figma, Adobe Suite, and graphic design a plus
ASSUMPTION: While not explicitly stated, proficiency in English is required for this role.
💰 Compensation & Benefits
Salary Range: $95,000 - $120,000 USD per year. This position is also eligible for a bonus.
Benefits:
- Medical, Dental, Vision, Basic Life Insurance
- Paid Vacation and Sick Time
- Paid Parental Leave
- Paid Holidays and Floating Holidays
- 401k Retirement Plan (with company match)
Working Hours: Full-time, 40 hours per week. This role requires flexibility to work remotely and in the NYC office at 407 Broome St, New York, NY, with the ability to report into the office once/week.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-senior level role in the marketing & creative field in the New York City area.
📌 Applicant Insights
🔍 Company Context
Industry: Consumer Goods. Church & Dwight is a world leader in household and personal care products, with brands including ARM & HAMMER®, Batiste™, OxiClean™, Trojan™, XTRA™, Nair™, First Response™, Spinbrush™, Orajel™, Vitafusion™, Li’l Critters™, Water Pik®, Zicam®, TheraBreath® and HERO.
Company Size: Large (5,001-10,000 employees). As a large company, Church & Dwight offers opportunities for career growth and development, as well as a diverse and inclusive work environment.
Founded: 1846. Church & Dwight has a long history and established reputation in the consumer goods industry.
Company Description:
- Church & Dwight is a consumer products manufacturing company and specialty products manufacturing company.
- Their mission is to power people’s every day by providing quality, affordable consumer products.
- Their culture is grounded in their pillars of ambition, team spirit, and courage, fostering a low-ego, open-minded environment where employees are encouraged to own their success and make a tangible impact on the business.
Company Specialties:
- Consumer Products Manufacturing
- Specialty Products Manufacturing
Company Website: http://www.churchdwight.com/
ASSUMPTION: Church & Dwight is a well-established company with a strong brand portfolio and a commitment to quality and innovation in the consumer goods industry.
📊 Role Analysis
Career Level: Mid-Senior Level. This role is suitable for experienced project managers looking to apply their skills in a creative operations setting.
Reporting Structure: This role reports directly to the Director of Creative Operations.
Work Arrangement: Hybrid (1 day/week in the office). This role offers flexibility to work remotely and in the NYC office, with the ability to report into the office once/week.
Growth Opportunities:
- Potential career progression into senior or management roles within the creative operations department or related fields.
- Opportunities to work on a diverse range of creative projects and collaborate with cross-functional teams.
- Chance to make a tangible impact on the business and contribute to the success of Church & Dwight’s brands.
ASSUMPTION: This role offers opportunities for professional growth and development within the creative operations department and the broader organization.
🌍 Location & Work Environment
Office Type: Hybrid (New York, NY/Home Office). This role requires working remotely and in the NYC office at 407 Broome St, New York, NY, with the ability to report into the office once/week.
Office Location(s): 407 Broome St, New York, NY, 10013, USA
Geographic Context:
- The role is based in New York City, offering access to a vibrant cultural scene, diverse neighborhoods, and numerous amenities.
- New York City is a major hub for the consumer goods industry, providing opportunities for networking and professional growth.
- The city offers a mix of urban and suburban living options, with numerous neighborhoods to choose from.
Work Schedule: Full-time, 40 hours per week. This role requires flexibility to work remotely and in the NYC office, with the ability to report into the office once/week.
ASSUMPTION: The hybrid work arrangement offers a balance between remote work and in-office collaboration, providing flexibility and the opportunity to work in a dynamic urban environment.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the creative team
- Final interview with the Director of Creative Operations
Key Assessment Areas:
- Project management skills and experience
- Communication and collaboration skills
- Problem-solving abilities and analytical thinking
- Adaptability and resilience in a fast-paced environment
- Alignment with Church & Dwight’s company values and culture
Application Tips:
- Highlight relevant project management experience and achievements in your resume.
- Tailor your cover letter to demonstrate your passion for creative operations and your fit with Church & Dwight’s company culture.
- Prepare examples of your problem-solving skills and experience working with cross-functional teams.
ATS Keywords: Project Management, Creative Operations, Marketing Projects, Brand Campaigns, Visual Merchandising, Packaging, Cross-Functional Teams, Stakeholder Communication, Process Improvement, Workflow Development, Vendor Management, Creative Production
ASSUMPTION: The application process for this role is likely to be competitive, and applicants should emphasize their relevant experience and skills in their application materials.
🛠️ Tools & Technologies
- Figma
- Adobe Suite
- Graphic Design Software (e.g., Photoshop, Illustrator, InDesign)
- Project Management Software (e.g., Asana, Trello, Jira)
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: Proficiency in project management software and graphic design tools is required for this role, as well as a working knowledge of Microsoft Office Suite.
👔 Cultural Fit Considerations
Company Values:
- Ambition: Church & Dwight encourages employees to own their success and make a tangible impact on the business.
- Team Spirit: They foster a low-ego, open-minded environment where employees work collaboratively to achieve common goals.
- Courage: The company supports employees in taking calculated risks and making decisions that drive business results.
Work Style:
- Fast-paced and high-volume environment, with ever-changing priorities
- Collaborative and cross-functional teamwork
- Focus on process improvement and workflow development
Self-Assessment Questions:
- Do you thrive in a fast-paced, high-volume environment with ever-changing priorities?
- Are you an effective and direct communicator who can collaborate with diverse teams and stakeholders?
- Do you have a calm and clear demeanor, even under pressure, and can you encourage collaboration among team members?
ASSUMPTION: Applicants should assess their fit with Church & Dwight’s company values and work style, as well as their ability to thrive in a fast-paced, high-volume environment.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously in a fast-paced environment
- Navigating a large organization and collaborating with cross-functional teams
- Adapting to changes in priorities and workflows
- Working with external vendors and suppliers
ASSUMPTION: These challenges are inherent to the role and require strong project management skills, adaptability, and resilience.
📈 Similar Roles Comparison
- This role is similar to other creative operations manager positions, but may have a greater focus on packaging and retail projects.
- Church & Dwight is a large consumer goods company, offering more opportunities for career growth and development than smaller organizations.
- This role may have a more structured reporting hierarchy than roles in smaller or startup organizations.
ASSUMPTION: Applicants should consider the unique aspects of this role and how they align with their career goals and preferences.
📝 Sample Projects
- Managing the creative project timeline for a new product launch, including packaging design, retail displays, and marketing materials
- Facilitating the creative routing process for a brand refresh, ensuring feedback is organized and proper approvals have been established
- Collaborating with cross-functional teams to improve process, resourcing, and creative output for a seasonal campaign
ASSUMPTION: These sample projects illustrate the range of responsibilities and the level of collaboration required for this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical project timeline for a creative project from kickoff to launch/delivery?
- How does the creative operations team collaborate with other departments, such as marketing, sales, and product management?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Church & Dwight support the professional development and growth of its employees?
- What is the work environment like in the NYC office, and how does it support collaboration and productivity?
ASSUMPTION: These questions will help applicants better understand the role, the team, and the company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant project management experience and skills
- Write a cover letter that demonstrates your passion for creative operations and your fit with Church & Dwight’s company culture
- Prepare examples of your problem-solving skills and experience working with cross-functional teams
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
