S

CRM Marketing Consultant H/F

Sellsy
Full-time
On-site
Bordeaux, Nouvelle-Aquitaine, France
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: CRM Marketing Consultant H/F

πŸ”Ή Company: Sellsy

πŸ”Ή Location: Bordeaux, La Rochelle

πŸ”Ή Job Type: Full-Time, Hybrid (2 office days per week)

πŸ”Ή Category: Marketing, CRM

πŸ”Ή Date Posted: 2025-05-28

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site with hybrid option

πŸš€ Job Overview

Key aspects of this role include:

  • Onboarding and accompanying clients in the adoption of Sellsy's marketing module
  • Activating the usage of Sellsy's tools and implementing marketing projects
  • Delivering value-added services to enhance client success
  • Working autonomously while collaborating with cross-functional teams

ASSUMPTION: This role requires a balance of client-facing and operational tasks, with a focus on driving client success through effective use of Sellsy's marketing tools.

πŸ“‹ Key Responsibilities

βœ… Animate sessions of startup, form users, and structure onboarding paths

βœ… Identify client objectives and key use cases

βœ… Develop personalized success plans for each client

βœ… Identify barriers to usage and propose corrective actions

βœ… Monitor adoption of key features and deploy re-activation actions if necessary

βœ… Create or adapt email templates (newsletters, notifications, reminders)

βœ… Implement marketing campaigns: targeting, sending, reporting

βœ… Design and set up automated relational scenarios

βœ… Advise clients on contact base structure, quality, and management

βœ… Audit campaign performance and deliverability, propose optimizations

βœ… Design relationnel devices adapted to client objectives

ASSUMPTION: This role involves a mix of client-facing responsibilities and operational tasks, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: Minimum 2 years in Customer Success, Marketing Consulting, or Project Management in a SaaS environment

Required Skills:

  • Proven experience in CRM and marketing automation
  • Ability to deliver concrete, high-value services
  • Strong client orientation and service mindset
  • Excellent relational skills and team collaboration
  • Good knowledge of Photoshop (a plus)
  • Fluent in English (written and spoken)

Preferred Skills:

  • Experience in a similar role within a SaaS company
  • Knowledge of the French market and local regulations

ASSUMPTION: Candidates should have a solid background in CRM and marketing automation, with a proven track record in delivering value-added services to clients.

πŸ’° Compensation & Benefits

Salary Range: €35,000 - €45,000 per year (based on experience and market standards for similar roles in France)

Benefits:

  • Welcome Pack
  • Flexible work environment (up to 3 remote days per week + RTT)
  • Swile restaurant tickets
  • Sustainable mobility bonus
  • Central offices in Bordeaux and La Rochelle
  • Free parking
  • Weekly breakfast
  • Unlimited fruits, coffee, and tea
  • Regular events and sports activities
  • Dynamic CSR committee
  • Dogs welcome on Fridays
  • Internal mobility culture

Working Hours: Full-time (35 hours/week) with flexible scheduling

ASSUMPTION: The salary range is estimated based on market standards for similar roles in France, with benefits tailored to attract and retain top talent in the competitive French job market.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically CRM and marketing automation solutions for SMEs

Company Size: Medium (201-500 employees), offering a structured yet agile work environment

Founded: 2009, with a strong focus on innovation and customer experience

Company Description:

  • Sellsy is a CRM, invoicing, and pre-accounting suite for optimized business management and customer experience
  • Offers a collaborative tool for marketing, sales, and administrative teams
  • Created by two entrepreneurs, Sellsy remains a French company with a strong focus on the French market

Company Specialties:

  • CRM
  • Timetracking
  • Marketing
  • Team collaboration
  • Facturation
  • Pre-comptabilitΓ©
  • Marketing automation
  • Base de donnΓ©e
  • Gestion relation client
  • Reporting
  • API
  • Page de paiement
  • Gestion des promotions
  • Gestion des avoirs
  • Gestion des acomptes
  • Multi-langue
  • TraΓ§abilitΓ© des actions
  • Pipelines commerciales
  • AccΓ¨s expert-comptable
  • Suite CRM
  • Outil collaboratif
  • Email marketing
  • Devis en ligne
  • Saas
  • and Cloud

Company Website: https://go.sellsy.com/fr/

ASSUMPTION: Sellsy is a well-established company in the CRM and marketing automation space, with a strong focus on the French market and a commitment to innovation and customer experience.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and career progression

Reporting Structure: This role reports directly to the Marketing Director and collaborates with cross-functional teams, including Product, Support, and Tech

Work Arrangement: Hybrid, with 2 office days per week and up to 3 remote days per week, plus RTT

Growth Opportunities:

  • Potential to co-construct offers and methodologies as the team grows
  • Opportunities for internal mobility and career progression within the company
  • Chance to work on strategic and operational aspects of the role, with an evolving perimeter

ASSUMPTION: This role offers a mix of strategic and operational responsibilities, with opportunities for growth and career progression as the team and company expand.

🌍 Location & Work Environment

Office Type: Modern, collaborative offices in Bordeaux and La Rochelle

Office Location(s): 50 Avenue du Lazaret, La Rochelle, and 91, Rue Nuyens, Bordeaux

Geographic Context:

  • La Rochelle: A coastal city in the Nouvelle-Aquitaine region, known for its historic harbor and tourism industry
  • Bordeaux: A major city in the Nouvelle-Aquitaine region, known for its wine production and cultural heritage

Work Schedule: Full-time (35 hours/week) with flexible scheduling and the option to work remotely up to 3 days per week

ASSUMPTION: The offices in Bordeaux and La Rochelle offer modern, collaborative workspaces, with the option to work remotely to balance work-life integration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening with the HR team
  • Technical assessment and case study (optional)
  • Final interview with the Marketing Director

  • Optionnel : Informal exchange with a colleague from the team or with Victor, the CEO

Key Assessment Areas:

  • Client orientation and service mindset
  • Technical skills in CRM and marketing automation
  • Ability to deliver value-added services
  • Adaptability and team collaboration

Application Tips:

  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a cover letter explaining your motivation and fit for the position
  • If applicable, provide examples or a portfolio showcasing your marketing and CRM skills
  • Follow up with the HR team after your interview, expressing your enthusiasm for the role

ATS Keywords: CRM, marketing automation, customer success, project management, SaaS, client orientation, service mindset, team collaboration, Photoshop, English proficiency

ASSUMPTION: The interview process focuses on assessing the candidate's technical skills, client orientation, and cultural fit within the Sellsy team.

πŸ› οΈ Tools & Technologies

  • CRM and marketing automation tools (Sellsy's proprietary suite)
  • Project management tools (Asana, Trello, Jira, etc.)
  • Design tools (Photoshop, Canva, etc.)
  • Communication and collaboration tools (Slack, Microsoft Teams, etc.)

ASSUMPTION: This role requires proficiency in Sellsy's proprietary CRM and marketing automation suite, as well as general project management and design tools.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer focus
  • Collaboration
  • Agility
  • Transparency

Work Style:

  • Dynamic and fast-paced environment
  • Strong focus on team collaboration and knowledge-sharing
  • Flexible and adaptable approach to work
  • Results-driven and data-informed decision-making

Self-Assessment Questions:

  • Do you thrive in a dynamic, fast-paced environment, and are you comfortable with change and adaptation?
  • Are you a strong team player, and do you enjoy collaborating with cross-functional teams?
  • Do you have a proven track record of delivering value-added services to clients, and are you comfortable working autonomously?

ASSUMPTION: Sellsy values candidates who are comfortable with change, strong team players, and capable of delivering value-added services to clients in a dynamic, fast-paced environment.

⚠️ Potential Challenges

  • Managing client expectations and ensuring their success with Sellsy's tools
  • Balancing operational tasks and strategic responsibilities
  • Working effectively in a hybrid work environment
  • Adapting to a dynamic, fast-paced work environment

ASSUMPTION: This role presents unique challenges, including managing client expectations, balancing responsibilities, and adapting to a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position focuses on client success and value-added services
  • While similar to customer success roles, this position requires a strong understanding of marketing and CRM
  • Career progression may involve moving into more strategic or operational roles within the company

ASSUMPTION: This role combines aspects of marketing, customer success, and project management, offering a unique blend of responsibilities and growth opportunities.

πŸ“ Sample Projects

  • Onboarding a new client and developing a personalized success plan
  • Implementing a marketing campaign for an existing client, including targeting, sending, and reporting

  • Designing and setting up automated relational scenarios to enhance client engagement

ASSUMPTION: These sample projects illustrate the mix of client-facing and operational tasks involved in this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30-60-90 days?
  • How does this role fit into the overall marketing strategy and roadmap for Sellsy's CRM suite?
  • What are the most challenging aspects of working with clients in this role, and how can I best prepare to address them?
  • How does Sellsy support the growth and development of its employees, particularly in this role?
  • What are the key performance indicators (KPIs) for this role, and how will my success be measured?

ASSUMPTION: Asking these questions demonstrates your interest in the role and its strategic context, as well as your commitment to understanding the challenges and opportunities it presents.

πŸ“Œ Next Steps for Applicants

To apply for this position:

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.