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CRM Marketing Manager, Devices Marketing

Google
Full-time
On-site
London, England, United Kingdom
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: CRM Marketing Manager, Devices Marketing

πŸ”Ή Company: Google

πŸ”Ή Location: London, England, United Kingdom

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 30, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and leading CRM strategy for new product launches and acquisition campaigns in EMEA.
  • Implementing marketing strategies to drive business results across various media channels.
  • Conducting analysis to define and create CRM audiences.
  • Collaborating with global teams to scale campaigns and influence capability roadmaps.

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Develop and lead CRM strategy for product launches and acquisition campaigns in EMEA.

βœ… Implement marketing strategies to drive business results, overseeing the positioning and development of content and marketing programs to grow awareness and engagement in markets across social, on-network, and off-network media channels.

βœ… Conduct analysis to define and create CRM audiences.

βœ… Create and share marketing briefs with external agency partners and work collaboratively with agencies to deliver compelling creative and copy aligned global toolkits.

βœ… Partner with global teams to scale relevant campaigns to EMEA markets and also wider cross-functional global teams to influence capability roadmaps including engineering and product managers.

ASSUMPTION: This role involves a high degree of collaboration and requires strong communication and influencing skills.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent practical experience

Experience: 4 years of experience working within Customer Relationship Management (CRM)/email

Required Skills:

  • Experience in leading end-to-end email campaigns, from conception through to execution and post-campaign analysis.
  • Experience in CRM production tools.

Preferred Skills:

  • Experience working in a regional role spanning multiple markets.
  • Experience in marketing for a retail or telco brand within email/CRM.
  • Knowledge of marketing policy and regulation in EMEA (e.g., GDPR, DMA).
  • Knowledge of the tech and hardware industry in EMEA.
  • Ability to communicate, collaborate, influence, and lead across all levels of an organization.

ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role.

πŸ’° Compensation & Benefits

Salary Range: Β£60,000 - Β£80,000 per year (Based on industry standards for a Marketing Manager role in London with 4-10 years of experience)

Benefits:

  • Competitive benefits package, including health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Generous time off (vacation, sick, and holidays).
  • On-site amenities, such as fitness centers, cafes, and shuttle services.
  • Professional development opportunities, including training and workshops.

Working Hours: Full-time position with standard business hours (Monday-Friday, 9:00 AM - 5:30 PM), with flexibility for occasional remote work.

ASSUMPTION: Salary range is estimated based on industry standards and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Google is a multinational technology company that specializes in Internet-related services and products, including online advertising technologies, search engine, cloud computing, software, and hardware.

Company Size: Google has over 100,000 employees worldwide, making it a large enterprise. This means there are ample opportunities for career growth and learning from experienced colleagues.

Founded: Google was founded in 1998 by Larry Page and Sergey Brin.

Company Description:

  • Google is committed to creating a positive impact on the world by developing products and services that improve the lives of users.
  • The company fosters a culture of innovation, collaboration, and continuous learning.
  • Google values diversity, inclusion, and belonging, and strives to create an environment where everyone can thrive.

Company Specialties:

  • Search engine technology
  • Online advertising
  • Cloud computing
  • Software and hardware development

Company Website: https://www.google.com/

ASSUMPTION: Google's large size and global presence offer numerous opportunities for professional growth and exposure to diverse projects and teams.

πŸ“Š Role Analysis

Career Level: This role is at the manager level, requiring strategic thinking, leadership, and the ability to drive results through cross-functional collaboration.

Reporting Structure: The CRM Marketing Manager, Devices Marketing will report to the Marketing Director for Devices in EMEA and will manage a team of marketing professionals.

Work Arrangement: This role is on-site, with occasional flexibility for remote work. The successful candidate will be expected to work from the London office most of the time.

Growth Opportunities:

  • Potential to expand the role's scope and impact as the company grows and enters new markets.
  • Opportunities to work on high-visibility projects and collaborate with senior leadership.
  • Access to professional development resources and training programs.

ASSUMPTION: This role offers significant opportunities for career growth and development within Google's marketing organization.

🌍 Location & Work Environment

Office Type: Google's London office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 1600 Amphitheatre Parkway, Mountain View, CA 94043, US; 111 8th Ave, New York, NY 10011, US; Claude Debussylaan 34, Amsterdam, North Holland 1082 MD, NL; and other global offices.

Geographic Context:

  • London is a major global city with a vibrant tech industry and a diverse talent pool.
  • The city offers a high quality of life, with numerous cultural attractions, restaurants, and entertainment options.
  • London has a temperate maritime climate, with mild winters and warm summers.

Work Schedule: Standard business hours with flexibility for occasional remote work.

ASSUMPTION: Working in London offers the successful candidate the opportunity to live and work in a dynamic, multicultural city with a thriving tech industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen
  • On-site interviews with hiring managers and team members
  • Final round with senior leadership

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Analytical skills and data-driven decision-making
  • Communication and presentation skills
  • Leadership and team management skills
  • Cultural fit and alignment with Google's values

Application Tips:

  • Tailor your resume and cover letter to highlight your CRM and marketing experience, as well as your ability to work in a regional role and collaborate with cross-functional teams.
  • Prepare examples of your CRM strategy development and execution, as well as your ability to analyze data and drive business results.
  • Demonstrate your understanding of the tech and hardware industry in EMEA and your familiarity with marketing policy and regulation in the region.

ATS Keywords: CRM, email marketing, campaign management, data analysis, content development, marketing strategy, collaboration, communication, influencing, leadership, regulatory knowledge, market analysis, creative development, cross-functional teamwork, audience segmentation, product marketing

ASSUMPTION: Google's application process is competitive, and candidates should be prepared to demonstrate their skills and experience through concrete examples and case studies.

πŸ› οΈ Tools & Technologies

  • CRM production tools (e.g., Salesforce, Marketo, HubSpot)
  • Data analysis tools (e.g., Google Analytics, Tableau, Power BI)
  • Marketing automation tools (e.g., Marketo, Pardot, HubSpot)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Proficiency in CRM production tools and data analysis tools is required for this role, while familiarity with marketing automation and project management tools is preferred.

πŸ‘” Cultural Fit Considerations

Company Values:

  • User-focused
  • Innovative
  • Inclusive
  • Collaborative
  • Data-driven

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Data-driven and analytical
  • Results-focused and accountable

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you comfortable working with data and using it to drive decision-making?
  • Do you have a proven track record of driving business results through marketing campaigns?

ASSUMPTION: Google values candidates who are user-focused, innovative, inclusive, collaborative, and data-driven, and who can thrive in a fast-paced, collaborative environment.

⚠️ Potential Challenges

  • Managing a team across multiple markets in EMEA, with varying cultural norms and time zones.
  • Balancing global marketing strategies with local market needs and preferences.
  • Keeping up with the fast-paced nature of the tech industry and adapting marketing strategies accordingly.
  • Ensuring compliance with marketing policy and regulation in EMEA.

ASSUMPTION: These challenges can be overcome through strong communication, collaboration, and adaptability, as well as a deep understanding of the regional markets and regulatory environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike other marketing roles, this position focuses specifically on CRM strategy and execution for new product launches and acquisition campaigns in EMEA.
  • This role requires a strong understanding of the tech and hardware industry in EMEA and familiarity with marketing policy and regulation in the region.
  • Career progression in this role could lead to senior marketing management positions within Google's devices marketing organization or other related areas.

ASSUMPTION: This role is unique in its focus on CRM strategy and execution for new product launches and acquisition campaigns in EMEA, and offers a clear path for career growth within Google's marketing organization.

πŸ“ Sample Projects

  • Developing and executing a CRM strategy for the launch of a new Google device in the EMEA market.
  • Analyzing customer data to segment audiences and create targeted marketing campaigns that drive acquisition and engagement.
  • Collaborating with global teams to scale successful CRM campaigns from other regions and adapt them for the EMEA market.

ASSUMPTION: These sample projects illustrate the strategic, analytical, and collaborative nature of the CRM Marketing Manager, Devices Marketing role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics for this role, and how it fits into the broader marketing organization for devices in EMEA?
  • How does Google support the professional development and growth of its marketing managers?
  • Can you provide examples of how Google's values and culture are reflected in the day-to-day work of the marketing team?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Google approach work-life balance and flexibility for its employees?

ASSUMPTION: These questions will help you better understand the role, the team, and the company culture, and demonstrate your interest in and preparation for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Google Careers portal
  • Tailor your resume and cover letter to highlight your CRM and marketing experience, as well as your ability to work in a regional role and collaborate with cross-functional teams.
  • Prepare examples of your CRM strategy development and execution, as well as your ability to analyze data and drive business results.
  • Demonstrate your understanding of the tech and hardware industry in EMEA and your familiarity with marketing policy and regulation in the region.
  • Follow up with the Google recruitment team one week after submitting your application to confirm receipt and inquire about next steps.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.