📌 Core Information
🔹 Job Title: Customer Enablement Content Intern
🔹 Company: Nasuni
🔹 Location: Bellingham, Washington State
🔹 Job Type: Internship
🔹 Category: Customer Enablement
🔹 Date Posted: April 4, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Assisting in managing cross-functional projects owned by Customer Enablement
- Updating and creating written and basic creative content for customer-facing training materials
- Optimizing content and workflows to enhance project delivery and cross-departmental collaboration
- Working with subject matter experts from various teams to create clear, accessible, and up-to-date information for specific audience personas
ASSUMPTION: This role requires strong communication skills, adaptability to new applications/technology, and the ability to work effectively with high-level professionals across different departments.
📋 Key Responsibilities
✅ Content Optimization: Update or create written and/or visual content that meets Nasuni branding standards and provides clear, accessible, and up-to-date information for specific audience personas.
✅ Workflow Optimization: Identify inefficiencies in current processes and recommend improvements to enhance project delivery and cross-departmental collaboration.
✅ Task Management: Assign and track tasks, ensuring that each department has clear visibility into their responsibilities and deadlines.
✅ Status Reporting: Regularly update stakeholders on the status of projects, highlighting key metrics such as task progress, bottlenecks, and resource allocation.
ASSUMPTION: This role involves a mix of creative and project management tasks, requiring strong organizational skills and attention to detail.
🎯 Required Qualifications
Education: Pursuing or recently graduated with a bachelor's degree in any major
Experience: No prior experience required, but relevant coursework or projects are a plus
Required Skills:
- Excellent written and oral communication skills
- Familiarity with common business applications
- Ability to adapt to new applications/technology quickly
- Curiosity, courteousness, and self-motivation
- Confidence communicating cross-functionally with high-level professionals
Preferred Skills:
- Experience with Canva, Camtasia, or similar creative software
- Experience with Jira or other project management/Kanban board software
- Formal education or experience in general business disciplines, especially marketing, customer education, or customer experience
ASSUMPTION: While specific experience is not required, a strong foundation in business disciplines and excellent communication skills are essential for success in this role.
💰 Compensation & Benefits
Salary Range: $18 - $22 per hour (Estimated, based on industry standards for internships in the United States)
Benefits:
- Best in class employee onboarding and training
- Wide array of wellbeing offerings
- Intern team building activities
- LinkedIn Learning
- Great team culture and social activities
- Collaborative workspaces
- Free on-site fitness centers and stocked kitchens
- Professional development resources
Working Hours: Full-time (40 hours per week) during the internship period
ASSUMPTION: The salary range is estimated based on industry standards for internships in the United States. Actual compensation may vary based on factors such as location and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: Nasuni operates in the IT Services and IT Consulting industry, focusing on enterprise file storage, data protection, and cloud services.
Company Size: Nasuni has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Nasuni was founded in 2009, with over a decade of experience in the industry.
Company Description:
- Nasuni is a unified file data platform for enterprises facing an explosion of unstructured data, providing business resiliency, driving IT efficiency, and reducing infrastructure costs by up to 65%.
- Nasuni’s hybrid cloud solution delivers secure data access at the edge and supports enterprise expectations for delivering data analytics and insights.
- Nasuni is committed to providing comprehensive benefits packages to employees, including best-in-class onboarding, wellbeing offerings, and professional development resources.
Company Specialties:
- Enterprise File Storage
- Data Protection
- File Server
- Cloud Initiative
- Mobile Access
- Cloud Storage
- Cloud File Services
- Remote Office
- Branch Office (ROBO) File Storage
- Archive Services
- Disaster Recovery
- NAS and File Server Consolidation
- Network Attached Storage
- Cloud First File Solution
- File Sharing
- Collaboration
- File Data Services
- Access Anywhere
- Ransomware Protection
- Hybrid Cloud Storage
- Hybrid Cloud Platform
Company Website: Nasuni
ASSUMPTION: Nasuni's focus on enterprise file storage and data protection makes it an attractive opportunity for individuals interested in the IT industry and looking to gain experience in a mid-sized company environment.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for recent graduates or individuals looking to gain experience in customer enablement and content creation.
Reporting Structure: The Customer Enablement Content Intern will report directly to the Customer Enablement department and work closely with subject matter experts from various teams.
Work Arrangement: This is a remote internship, with the opportunity to work from the Bellingham, Washington State office if preferred.
Growth Opportunities:
- Developing a strong portfolio of content creation and project management skills
- Gaining experience working with high-level professionals across different departments
- Potential full-time employment opportunities upon completion of the internship
ASSUMPTION: This internship provides an excellent opportunity for recent graduates to gain valuable experience in customer enablement and content creation, while also developing their professional network within the company.
🌍 Location & Work Environment
Office Type: Nasuni's offices are collaborative workspaces, fostering a great team culture and social activities.
Office Location(s): Bellingham, Washington State (with remote work options)
Geographic Context:
- Bellingham, Washington State, is a mid-sized city with a population of approximately 85,000 people.
- The city is located in the Pacific Northwest region of the United States, offering a mild climate and a variety of outdoor recreational activities.
- Bellingham is home to Western Washington University and has a vibrant arts and culture scene.
Work Schedule: Full-time (40 hours per week) during the internship period, with flexible hours and the opportunity to work remotely.
ASSUMPTION: The remote work option provides flexibility for interns, allowing them to balance their work and personal lives more effectively.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Nasuni careers portal
- Phone or video screening with the hiring manager
- In-depth interview with the Customer Enablement team
- Background check and offer extension
Key Assessment Areas:
- Communication skills, both written and oral
- Adaptability to new applications/technology
- Curiosity and self-motivation
- Ability to work effectively with high-level professionals across different departments
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of Nasuni's mission and values in your application materials
- Prepare examples of your content creation and project management skills to discuss during the interview
ATS Keywords: Customer Enablement, Content Creation, Project Management, Cross-Departmental Collaboration, Business Applications, Data Analysis, Customer Education, Customer Experience, Branding Standards
ASSUMPTION: Nasuni's application process is designed to assess candidates' communication skills, adaptability, and ability to work effectively with high-level professionals across different departments.
🛠️ Tools & Technologies
- Canva (for graphic design)
- Camtasia (for video editing)
- Jira (for project management)
- Business applications (e.g., Microsoft Office, Google Workspace)
ASSUMPTION: Familiarity with these tools is not required but would be beneficial for success in this role. Nasuni is willing to train the right candidate.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Respectful
Work Style:
- Collaborative and team-oriented
- Adaptable and open to feedback
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- How do you ensure that your content meets Nasuni's branding standards and provides clear, accessible information for specific audience personas?
- How do you approach identifying inefficiencies in current processes and recommending improvements?
- How do you prioritize and manage tasks to ensure that each department has clear visibility into their responsibilities and deadlines?
ASSUMPTION: Nasuni values candidates who are customer-centric, innovative, collaborative, accountable, and respectful, with a strong work ethic and a commitment to continuous improvement.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Adapting to new applications/technology quickly
- Working effectively with high-level professionals across different departments
- Balancing the demands of an internship with other commitments, such as coursework or personal responsibilities
ASSUMPTION: These challenges can be overcome with strong organizational skills, excellent communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Customer Enablement Content Intern vs. Marketing Intern: Both roles focus on content creation and customer-centric initiatives, but the Customer Enablement Content Intern role is more focused on internal customer education and cross-departmental collaboration.
- Industry-specific context: Nasuni's focus on enterprise file storage and data protection sets it apart from other companies in the IT Services and IT Consulting industry.
- Career path comparison: This role provides an excellent entry point into customer enablement and content creation, with potential growth opportunities in marketing, customer success, or other related fields.
ASSUMPTION: While this role shares some similarities with other internships in the IT industry, its focus on customer enablement and cross-departmental collaboration makes it a unique opportunity for recent graduates.
📝 Sample Projects
- Updating customer-facing training materials for Nasuni's cloud storage solutions
- Creating new content for Nasuni's customer education portal, focusing on specific audience personas
- Assisting in the development and implementation of a new project management system for the Customer Enablement department
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to the Customer Enablement Content Intern, from content creation and optimization to project management and process improvement.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for a Customer Enablement project, from initiation to completion?
- How does the Customer Enablement department collaborate with other departments, such as Product, Sales, and Marketing?
- What opportunities are there for professional development and growth within the Customer Enablement department and Nasuni as a whole?
- How does Nasuni support work-life balance for its interns and employees?
- What are the most rewarding aspects of working in Customer Enablement at Nasuni?
ASSUMPTION: These questions demonstrate a candidate's curiosity, self-motivation, and commitment to understanding the role and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Nasuni careers portal
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your content creation and project management skills to discuss during the interview
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
