📌 Core Information
🔹 Job Title: Customer Growth - Enablement Manager
🔹 Company: Sword Health
🔹 Location: Remote (PT)
🔹 Job Type: Full Time
🔹 Category: Sales & Business Development
🔹 Date Posted: 2025-07-17
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Designing and implementing advanced training programs for commercial teams
- Overseeing the onboarding process for new hires
- Collaborating with leadership to create sales enablement projects
- Analyzing performance metrics to assess the effectiveness of enablement initiatives
- Serving as a key liaison between commercial teams and other departments
ASSUMPTION: This role requires a balance of strategic planning and hands-on execution. The ideal candidate will have a strong background in sales enablement or a related field and be comfortable working in a dynamic, fast-paced environment.
📋 Key Responsibilities
✅ Lead the design and implementation of advanced training programs tailored to address specific knowledge and performance gaps within the commercial team, including Sales, Customer Success, and Channel Management.
✅ Develop and execute a cohesive strategy for enablement, ensuring alignment with global best practices in positioning Sword Health throughout the sales and customer lifecycle process.
✅ Oversee the onboarding process for new hires, ensuring they are fully integrated and equipped with the necessary tools and knowledge.
✅ Collaborate with Commercial leadership to create and manage sales enablement projects, such as playbooks for managers, training tracks, and certification programs.
✅ Analyze and track performance metrics to assess the effectiveness of enablement initiatives, making data-driven adjustments as needed.
✅ Serve as a key liaison between Commercial teams and other departments, fostering cross-functional collaboration to enhance overall sales performance.
ASSUMPTION: The role requires a high degree of organization and attention to detail, as well as the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 5+ years of experience in sales enablement, enterprise sales management, or a related field, with a proven track record of managing and delivering successful enablement projects from inception to completion.
Required Skills:
- Expertise in designing and implementing sales training programs that drive measurable improvements in sales readiness and performance.
- Strong understanding of the enterprise sales cycle, including common challenges and best practices.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization.
- Proven ability to build and analyze performance data, translating insights into actionable strategies.
- Demonstrated experience in partnering with cross-functional teams and driving collaboration across departments to achieve sales objectives.
- Expertise in developing competitive intelligence and defining strategic positioning.
Preferred Skills:
- Fluency in Portuguese (not required but a plus)
- Experience working with remote teams
ASSUMPTION: While not explicitly stated, a strong understanding of the digital health industry and its trends would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: €60,000 - €80,000 per year (AI-estimated, based on market research and company size)
Benefits:
- Health, dental, and vision insurance
- Meal allowance
- Equity shares
- Remote work allowance
- Flexible working hours
- Work from home
- Discretionary vacation
- Snacks and beverages
- English class
Working Hours: While this role is based in Portugal, candidates should be prepared to occasionally support U.S. business hours, especially for team collaboration, meetings, or time-sensitive deliverables.
ASSUMPTION: The salary range provided is an estimate based on market research and the company's size. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Sword Health operates in the digital health industry, focusing on AI-powered solutions for pain management and musculoskeletal (MSK) conditions. The company is at the forefront of using AI and machine learning to revolutionize physical therapy and improve patient outcomes.
Company Size: Sword Health has 501-1,000 employees, which means applicants can expect a mid-sized company structure with opportunities for growth and collaboration. The company is large enough to offer resources and support but small enough for employees to make a significant impact.
Founded: Sword Health was founded in 2015 and has since grown to become a leading provider of AI-powered physical therapy solutions. The company is headquartered in New York, with additional offices in Draper, UT, Porto, PT, and the Bay Area, US.
Company Description:
- Sword Health is on a mission to free 2 billion people from pain by pioneering the field of AI Care.
- The company is #1 in clinical and cost-saving outcomes because it has the most advanced AI, developed and overseen by the most clinically rigorous team.
- Sword Health has developed the first platform to predict, prevent, and treat pain by starting with the expertise of world-class doctors of physical therapy and then building an interactive AI experience to deliver care that members can use anywhere, anytime, under a clinician’s supervision.
Company Specialties:
- Digital Health
- Medical devices
- Machine learning
- Artificial Intelligence
- Physical therapy
- Virtual physical therapy
- Digital physical therapy
- FDA-listed device
- Biofeedback
- MSK
- Musculoskeletal
- Telemedicine
- Healthcare
Company Website: https://swordhealth.com/
ASSUMPTION: Sword Health's focus on AI and digital health makes it an attractive option for candidates interested in cutting-edge technology and innovative solutions in the healthcare industry.
📊 Role Analysis
Career Level: This role is suitable for experienced professionals looking to advance their careers in sales enablement or a related field. The role offers opportunities for growth and development within the company.
Reporting Structure: The Enablement Manager will report directly to the Sales Enablement Director and work closely with commercial leadership, sales, product, and marketing teams.
Work Arrangement: This role is remote-friendly, with a preference for candidates based in Portugal. However, the role may require occasional support for U.S. business hours.
Growth Opportunities:
- As Sword Health continues to grow, there may be opportunities for the Enablement Manager to take on additional responsibilities or move into a leadership role.
- The company's focus on innovation and technology means that employees have the opportunity to learn and develop new skills.
- Sword Health's commitment to diversity and inclusion creates an environment where employees can grow both personally and professionally.
ASSUMPTION: The Enablement Manager role is well-suited to candidates who are looking for a challenging and rewarding opportunity in a dynamic and growing company.
🌍 Location & Work Environment
Office Type: Sword Health has offices in New York, Draper, UT, Porto, PT, and the Bay Area, US. However, this role is remote-friendly, with a preference for candidates based in Portugal.
Office Location(s): New York, Draper, UT, Porto, PT, Bay Area, US
Geographic Context:
- Portugal is a member of the European Union and has a strong economy, with a focus on technology and innovation.
- The country is known for its high quality of life, with a warm climate, beautiful landscapes, and a rich cultural heritage.
- Portugal is home to a growing tech industry, with many startups and established companies operating in the country.
Work Schedule: The Enablement Manager will be expected to work standard business hours, with occasional flexibility to support U.S. business hours as needed.
ASSUMPTION: The remote-friendly nature of this role makes it an attractive option for candidates who value work-life balance and flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the HR team
- Technical assessment or case study
- Final interview with the hiring manager and/or team members
Key Assessment Areas:
- Sales enablement experience and expertise
- Communication and presentation skills
- Analytical and problem-solving skills
- Cultural fit and alignment with company values
Application Tips:
- Highlight your experience in sales enablement and any relevant achievements or success stories.
- Tailor your resume and cover letter to emphasize your skills and experience in relation to the job description.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively with cross-functional teams.
- Research Sword Health's mission, values, and company culture to demonstrate your fit and enthusiasm for the role.
ATS Keywords: Sales enablement, enterprise sales management, training programs, sales cycle, communication skills, presentation skills, interpersonal skills, performance metrics, cross-functional collaboration, competitive intelligence, strategic positioning
ASSUMPTION: Sword Health's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best possible fit for the role and the company.
🛠️ Tools & Technologies
- Sales enablement platforms (e.g., Showpad, Seismic, Highspot)
- Project management tools (e.g., Asana, Trello, Jira)
- Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
ASSUMPTION: The Enablement Manager will be expected to have experience with various sales enablement platforms and tools, as well as strong data analysis and communication skills.
👔 Cultural Fit Considerations
Company Values:
- Patient-centric: We put patients first in everything we do.
- Innovative: We embrace change and continuously improve.
- Collaborative: We work together to achieve our mission.
- Accountable: We take ownership of our work and deliver results.
- Compassionate: We care about our patients, our colleagues, and our communities.
Work Style:
- Results-driven: We focus on achieving outcomes and delivering value.
- Adaptable: We embrace change and pivot as needed to meet our goals.
- Data-informed: We use data to guide our decisions and measure our progress.
- Collaborative: We work together to achieve our mission and support each other's success.
Self-Assessment Questions:
- Do you have a proven track record of driving sales enablement projects that have improved sales performance and revenue growth?
- Are you comfortable working in a dynamic, fast-paced environment and adapting to change as needed?
- Do you have strong communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization?
- Are you passionate about Sword Health's mission to free 2 billion people from pain and committed to delivering more than expected on behalf of our members and clients?
ASSUMPTION: Sword Health's company culture is focused on innovation, collaboration, and a patient-centric approach. Candidates who are passionate about the company's mission and values, and who demonstrate strong communication and problem-solving skills, will be well-suited to the Enablement Manager role.
⚠️ Potential Challenges
- The Enablement Manager role may require occasional support for U.S. business hours, which could impact work-life balance for candidates based in Portugal.
- The role may involve managing multiple projects simultaneously, which could be challenging for candidates who struggle with organization and time management.
- Sword Health is a growing company, which means that the Enablement Manager role may evolve and change over time, requiring candidates to be adaptable and flexible.
- The digital health industry is competitive and fast-paced, which means that the Enablement Manager will need to stay up-to-date with the latest trends and technologies in order to be effective in their role.
ASSUMPTION: The Enablement Manager role is well-suited to candidates who are adaptable, organized, and committed to continuous learning and improvement.
📈 Similar Roles Comparison
- Compared to other sales enablement roles, the Enablement Manager role at Sword Health places a strong emphasis on strategic planning and cross-functional collaboration.
- Sword Health's focus on AI and digital health makes it an attractive option for candidates interested in cutting-edge technology and innovative solutions in the healthcare industry.
- As a mid-sized company, Sword Health offers opportunities for growth and development that may not be available at larger, more established organizations.
ASSUMPTION: The Enablement Manager role at Sword Health is well-suited to candidates who are looking for a challenging and rewarding opportunity in a dynamic and growing company.
📝 Sample Projects
- Developing and implementing a comprehensive sales onboarding program for new hires, including training on Sword Health's products, services, and sales processes.
- Creating and managing a sales enablement portal that serves as a centralized hub for sales resources, tools, and best practices.
- Conducting a competitive analysis and developing strategic positioning for Sword Health's products and services in the enterprise market.
ASSUMPTION: The Enablement Manager role at Sword Health involves a wide range of projects and initiatives, requiring candidates to be adaptable and versatile in their approach to sales enablement.
❓ Key Questions to Ask During Interview
- Can you describe the typical sales enablement projects that the Enablement Manager will be responsible for, and how they align with the company's overall sales strategy?
- How does Sword Health support the professional development and growth of its Enablement Managers, and what opportunities are there for advancement within the company?
- Can you provide an example of a successful sales enablement initiative that Sword Health has implemented, and how it has contributed to the company's growth and success?
- How does Sword Health foster a culture of collaboration and cross-functional teamwork, and what specific initiatives are in place to support this?
- What are the key performance indicators (KPIs) that Sword Health uses to measure the success of its sales enablement initiatives, and how are they tracked and reported on?
ASSUMPTION: The Enablement Manager role at Sword Health is well-suited to candidates who are curious, inquisitive, and committed to continuous learning and improvement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales enablement experience and skills, and how they align with the job description.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively with cross-functional teams.
- Research Sword Health's mission, values, and company culture to demonstrate your fit and enthusiasm for the role.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
