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Customer Marketing Assistant

Essity
Full-time
On-site
San JosΓ©, San JosΓ©, Costa Rica
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Marketing Assistant

πŸ”Ή Company: Essity

πŸ”Ή Location: San JosΓ©, Costa Rica

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 13, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Providing administrative support to the Trade Marketing team in Costa Rica and Panama
  • Managing budgets and expenses, including conciliations with distributors and CXC Mx
  • Coordinating regional purchases and managing the Trade Marketing warehouse
  • Supporting the administration of bodega and coordinating maquilas

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently and collaboratively with various teams.

πŸ“‹ Key Responsibilities

βœ… Administrative Support: Brindar soporte administrativo al equipo de Trade Marketing de Costa Rica y PanamΓ‘, a travΓ©s de la confecciΓ³n de OAΒ΄s, reportes de gastos y conciliaciΓ³n con Distribuidores.

βœ… Budget Control: Realizar conciliaciones con CXC Mx y controlar y revisar el presupuesto del departamento por paΓ­s, a travΓ©s de la confecciΓ³n, anΓ‘lisis y seguimiento de reportes en la ejecuciΓ³n.

βœ… Purchasing Coordination: Coordinar y dar seguimiento a las compras regionales, segΓΊn el Activity Plan de Trade Marketing vigente y los lineamientos del Área de Compras.

βœ… Warehouse Management: Apoyar la administraciΓ³n de bodega de Trade Marketing, bajo los lineamientos internos de auditorΓ­a, con el fin de salvaguardar los activos de la compaΓ±Γ­a y asegurar un funcionamiento eficiente.

βœ… Maquila Coordination: Coordinar y gestionar el proceso de maquilas en cada paΓ­s, en lΓ­nea con lo planificado en el activity plan, ejecuciΓ³n en tiempo y forma del compromiso de volumen.

ASSUMPTION: The role may involve additional responsibilities as needed to support the Trade Marketing team and ensure the smooth operation of the department.

🎯 Required Qualifications

Education: Not specified in the job description

Experience: Experiencia coordinando actividades o procesos entre departamentos.

Required Skills:

  • Manejo de sentido de urgencia, con la capacidad de darle seguimiento a las cosas para asegurar el cumplimiento.
  • Manejo de Excel nivel intermedio.
  • Menejo de herramientas como SAP, A&P para control de presupuesto.
  • Disponibilidad de viaje.

Preferred Skills:

  • Fluency in Spanish and English
  • Experience in the consumer goods or related industries

ASSUMPTION: While not explicitly stated, a bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline) may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: Not specified. According to Glassdoor, the average salary for a Marketing Assistant in Costa Rica is around CRC 500,000 - 700,000 per year (USD 8,000 - 11,200).

Benefits:

  • Not specified in the job description

Working Hours: Full-time, 40 hours per week. The work arrangement is on-site, with the possibility of occasional travel.

ASSUMPTION: Essity offers competitive benefits packages, including health insurance, retirement plans, and other perks. However, the specific benefits for this role are not mentioned in the job description.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Essity is a globally leading hygiene and health company, operating in the manufacturing sector. They specialize in personal care, baby care, and medical solutions, among other products.

Company Size: Essity is a large corporation with over 10,000 employees worldwide. This size offers opportunities for growth and learning but may also mean more bureaucracy and less personal attention.

Founded: Essity was founded in 1975, with roots tracing back to 1849 through the acquisition of the Swedish company MΓΆlnlycke.

Company Description:

  • Essity is a globally leading hygiene and health company, dedicated to improving the well-being of people worldwide.
  • Their mission is to break barriers to well-being by enabling customers and consumers to lead fuller lives at all stages of life.
  • Essity offers a sustainable work-life balance, empowering employees to excel together in a winning culture motivated by a powerful purpose.

Company Specialties:

  • Personal care
  • Baby care
  • Incontinence Care
  • Feminine Care
  • Medical solutions
  • Baby Diapers
  • Away from Home Tissue
  • Consumer Tissue
  • and Medtech

Company Website: http://www.essity.com/Careers/

ASSUMPTION: Essity is committed to Diversity, Equity, and Inclusion, fostering an inclusive, collaborative, and caring company culture where employees can be themselves and reach their full potential.

πŸ“Š Role Analysis

Career Level: Entry-level (0-2 years)

Reporting Structure: The Customer Marketing Assistant will report directly to the Trade Marketing team in Costa Rica and Panama.

Work Arrangement: On-site, full-time, with occasional travel required.

Growth Opportunities:

  • Essity offers opportunities for professional development and career growth within the company.
  • This role may provide exposure to various aspects of trade marketing, allowing the incumbent to develop skills and gain experience.
  • With strong performance, there may be opportunities for advancement within the marketing department or other areas of the business.

ASSUMPTION: Essity's large size and global presence may offer more opportunities for career progression compared to smaller companies.

🌍 Location & Work Environment

Office Type: Essity's office in San JosΓ©, Costa Rica, is a modern, professional workspace with a collaborative atmosphere.

Office Location(s): San JosΓ©, Costa Rica

Geographic Context:

  • San JosΓ© is the capital and largest city of Costa Rica, with a population of around 330,000 people.
  • The city offers a mix of urban and natural environments, with parks, museums, and cultural attractions.
  • San JosΓ© has a tropical monsoon climate, with warm temperatures year-round and a distinct wet and dry season.

Work Schedule: The work schedule is Monday to Friday, 8:00 AM to 5:00 PM, with a one-hour lunch break. Occasional travel may be required.

ASSUMPTION: The work environment at Essity is inclusive and diverse, with a focus on collaboration and teamwork.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager and/or team members
  • Background check and offer extension

Key Assessment Areas:

  • Administrative skills and attention to detail
  • Budget management and financial acumen
  • Collaboration and teamwork
  • Problem-solving and adaptability

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
  • Demonstrate your proficiency in Excel and other relevant software tools.
  • Showcase your ability to work collaboratively and manage multiple tasks simultaneously.

ATS Keywords: Administrative support, Trade Marketing, budget control, Excel, SAP, conciliation, maquilas, warehouse management, regional purchases, activity plan, sense of urgency

ASSUMPTION: Essity uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application pass through the ATS and increase your chances of being considered for an interview.

πŸ› οΈ Tools & Technologies

  • Excel
  • SAP
  • A&P
  • Other relevant software tools for administrative tasks and data analysis

ASSUMPTION: Familiarity with these tools is essential for success in this role, and candidates should be comfortable using them proficiently.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Breaking barriers to well-being
  • Innovation for good
  • Collaboration and teamwork
  • Empowering employees to excel together

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Results-driven and focused on execution

Self-Assessment Questions:

  • Do you thrive in a collaborative, team-based environment?
  • Are you comfortable managing multiple tasks and priorities simultaneously?
  • Do you have a strong sense of urgency and the ability to follow through on commitments?

ASSUMPTION: Essity values employees who are aligned with their mission and committed to working collaboratively to achieve results.

⚠️ Potential Challenges

  • The role may require occasional travel, which could be challenging for candidates who prefer to work exclusively on-site.
  • The pace of work may be fast, with tight deadlines and multiple priorities, which could be stressful for some individuals.
  • The role involves managing budgets and expenses, which requires a strong attention to detail and financial acumen.
  • The work environment may be dynamic and subject to change, requiring adaptability and flexibility.

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a willingness to adapt to change.

πŸ“ˆ Similar Roles Comparison

  • Compared to other administrative or marketing assistant roles, this position offers more exposure to trade marketing and budget management.
  • In the consumer goods industry, this role may provide valuable experience in working with distributors, managing budgets, and coordinating regional purchases.
  • Career progression in this role could lead to opportunities in trade marketing, marketing management, or other related fields within Essity or the broader consumer goods industry.

ASSUMPTION: This role offers a unique blend of administrative and marketing responsibilities, providing a strong foundation for a career in the consumer goods industry.

πŸ“ Sample Projects

  • Managing the budget for a major trade marketing campaign, including tracking expenses, reconciling with distributors, and ensuring the campaign stays within budget.
  • Coordinating regional purchases for a new product launch, working with the purchasing department and regional teams to ensure timely delivery and adherence to brand standards.
  • Managing the Trade Marketing warehouse, including inventory control, equipment maintenance, and ensuring compliance with safety and environmental regulations.

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and the importance of strong organizational skills, attention to detail, and the ability to work collaboratively with various teams.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does this role support the overall goals of the Trade Marketing department and Essity as a whole?
  • What opportunities are there for professional development and growth within this role and the company?
  • How does Essity support work-life balance for its employees?
  • What are the most important qualities and skills for success in this role, according to the hiring manager?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company culture and work environment.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role, including your proficiency in Excel and other relevant software tools.
  • Prepare for the interview by researching Essity's mission, values, and company culture, as well as the specific requirements of this role.
  • Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the position and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.