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Customer Marketing Executive

Abbott
Full-time
On-site
Singapore, , Singapore
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Marketing Executive

πŸ”Ή Company: Abbott

πŸ”Ή Location: Singapore, Singapore : DUO Tower

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Sales Support & Administration

πŸ”Ή Date Posted: May 15, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Executing trade initiatives to achieve commercial objectives
  • Developing and deploying promotional materials and in-store activations
  • Collaborating with internal teams and agency partners
  • Managing budgets and tracking spend

ASSUMPTION: This role requires a strong focus on execution and project management, with a balance of strategic thinking and tactical decision-making.

πŸ“‹ Key Responsibilities

βœ… Support the development of Customer Marketing Strategy to help achieve sales and distribution objectives

βœ… Seamlessly implement execution plans based on trade initiatives aligned with brand & retail strategy

βœ… Track, manage and forecast spend within assigned budgets

βœ… Manage and work with agencies and vendors to ensure effective execution of POSM, promotions, and activations

βœ… Collaborate with the Trade Sales team to flawlessly execute trade initiatives

βœ… Ensure brand integrity across business channels, delivery of consistent brand messaging and effective implementation of marketing assets

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication and project management skills.

🎯 Required Qualifications

Education: Bachelor's degree with specialization in Business/Marketing

Experience: Minimum 1 year of experience in marketing (customer/trade/brand marketing), within FMCG or Retail industry

Required Skills:

  • Excellent verbal and written communication, presentation, decision-making, and negotiation skills
  • Critical thinking, analytical abilities, problem-solving skills, and a strong attention to detail
  • Strategic thinking ability with emphasis on sound tactical decision making
  • Strong ability to prioritize and manage/lead multiple projects simultaneously
  • Strong personal leadership, self-starter attitude, and takes initiative
  • Ability to work collaboratively with internal and external customers and partners

Preferred Skills:

  • Experience with customer marketing or trade marketing in the FMCG or Retail industry

ASSUMPTION: While not explicitly stated, having experience in customer or trade marketing within the FMCG or Retail industry would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: Abbott does not provide salary information for this role. However, based on market research, the average salary for a Customer Marketing Executive in Singapore with 0-2 years of experience is SGD 4,500 - 6,000 per month.

Benefits:

  • Competitive benefits package
  • Opportunities for career growth and development
  • Diverse and inclusive work environment

Working Hours: Standard, 40 hours per week

ASSUMPTION: Abbott is known for offering competitive benefits and opportunities for career growth, although the specific benefits package is not mentioned in the job description.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Abbott operates in the healthcare industry, with a focus on nutrition, diagnostics, medical devices, and branded generic pharmaceuticals. The global healthcare market is expected to reach USD 10.7 trillion by 2025, driven by factors such as aging populations, increasing prevalence of chronic diseases, and technological advancements.

Company Size: Abbott is a large corporation with over 10,000 employees worldwide. Working for a large company like Abbott offers opportunities for career growth, diverse experiences, and the chance to work on global projects.

Founded: Abbott was founded in 1888 and has since grown into a global healthcare leader, helping people live more fully at all stages of life.

Company Description:

  • Abbott is a global healthcare leader that helps people live more fully at all stages of life
  • The company's portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines
  • Abbott serves people in more than 160 countries, with a diverse workforce of over 114,000 colleagues

Company Specialties:

  • Nutrition
  • Diagnostics
  • Medical Devices
  • Branded Generic Pharmaceuticals

Company Website: www.abbott.com

ASSUMPTION: Abbott's extensive experience and global presence make it a reputable employer in the healthcare industry, offering a wide range of career opportunities.

πŸ“Š Role Analysis

Career Level: This role is an entry-level to mid-level position within the marketing function of a large corporation. It offers an opportunity to gain experience in customer marketing and trade initiatives.

Reporting Structure: The Customer Marketing Executive reports directly to the Trade Marketing Manager and works closely with internal trade and marketing teams, as well as agency partners.

Work Arrangement: This role is on-site, with the primary work location being the Abbott office in Singapore.

Growth Opportunities:

  • Progression to a Senior Customer Marketing Executive or Trade Marketing Manager role within Abbott
  • Expanding into other marketing or sales roles within the company
  • Gaining experience in working with global brands and cross-functional teams

ASSUMPTION: Abbott offers opportunities for career growth and development, with a structured approach to performance management and regular feedback.

🌍 Location & Work Environment

Office Type: Abbott's Singapore office is located in DUO Tower, a modern and well-equipped workspace with amenities such as a gym, food court, and retail outlets.

Office Location(s): Singapore : DUO Tower

Geographic Context:

  • Singapore is a global business hub with a strong focus on healthcare and life sciences
  • The city-state offers a multicultural environment, high quality of life, and excellent infrastructure
  • Singapore's strategic location in Southeast Asia provides opportunities for regional exposure and travel

Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 6:00 PM, with a 1-hour lunch break.

ASSUMPTION: Working in Singapore offers a dynamic and multicultural work environment, with ample opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with the team

Key Assessment Areas:

  • Communication and presentation skills
  • Problem-solving and analytical abilities
  • Project management and organizational skills
  • Cultural fit and alignment with Abbott's values

Application Tips:

  • Highlight relevant experience in customer or trade marketing, or transferable skills from other marketing roles
  • Tailor your resume and cover letter to emphasize your fit for the role and company
  • Prepare examples of successful marketing campaigns or projects you've worked on

ATS Keywords: Customer Marketing, Trade Marketing, POSM, Promotions, In-Store Activations, Brand Strategy, Retail Strategy, Budget Management, Agency Management, Cross-Functional Collaboration

ASSUMPTION: Abbott's recruitment process is designed to assess candidates' skills and cultural fit, with a focus on behavioral and situational interview questions.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, SAP CRM)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Marketing automation tools (e.g., Marketo, HubSpot)

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and relevant marketing tools is expected for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Quality
  • Responsibility
  • Excellence
  • Freedom

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on execution
  • Adaptable and open to change
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • Do you thrive in a collaborative, team-oriented environment?
  • Are you results-driven and focused on execution?
  • Are you adaptable and open to change?
  • Do you possess strong communication and interpersonal skills?

ASSUMPTION: Abbott values a diverse and inclusive work environment, with a strong focus on collaboration, results, and adaptability.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working with tight deadlines and budget constraints
  • Navigating a large, matrixed organization
  • Adapting to changes in brand or retail strategy

ASSUMPTION: While Abbott offers opportunities for career growth and development, the role may present challenges related to project management, prioritization, and adaptability.

πŸ“ˆ Similar Roles Comparison

  • Customer Marketing Executive vs. Brand Marketing Executive: Customer Marketing focuses on trade initiatives and in-store activations, while Brand Marketing focuses on brand strategy and positioning
  • Customer Marketing Executive vs. Trade Marketing Manager: The Customer Marketing Executive role is more focused on execution, while the Trade Marketing Manager role involves strategic planning and team leadership
  • Career path: Progression from Customer Marketing Executive to Senior Customer Marketing Executive, then to Trade Marketing Manager, and eventually to a marketing leadership role

ASSUMPTION: While the Customer Marketing Executive role shares similarities with other marketing roles, it is distinct in its focus on trade initiatives and in-store activations.

πŸ“ Sample Projects

  • Developing and executing a promotional campaign for a new product launch
  • Managing the deployment and management of in-store activation teams
  • Analyzing the effectiveness of current promotional materials and making data-driven recommendations for improvement

ASSUMPTION: The projects mentioned are relevant to the core responsibilities of the Customer Marketing Executive role and provide an insight into the day-to-day tasks and priorities of the position.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within the broader marketing organization?
  • How does Abbott support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 90 days?
  • How does Abbott measure the success of its trade initiatives and promotions?
  • What is the typical career path for someone in this role, and what opportunities exist for growth and development?

ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company, allowing you to make an informed decision about your application and potential fit.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of successful marketing campaigns or projects you've worked on, focusing on your role and the outcomes achieved
  • Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.