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Customer Marketing Graduate

Autotrader
Full-time
On-site
Manchester, United Kingdom
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Marketing Graduate

πŸ”Ή Company: Autotrader

πŸ”Ή Location: Manchester, United Kingdom

πŸ”Ή Job Type: Full-time, Hybrid (2 fixed office days + 1 flexible)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 9, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site with hybrid flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting B2B marketing initiatives to drive customer engagement
  • Building and maintaining relationships with customers, including automotive retailers and industry stakeholders
  • Collaborating with cross-functional teams to create engaging content for marketing campaigns
  • Working across multiple digital channels and marketing automation tools
  • Contributing to creative content marketing initiatives, such as webinars, in-person events, and blog posts

ASSUMPTION: This role is ideal for a recent graduate with a passion for marketing and an interest in the psychology behind buying decisions. It offers an opportunity to gain hands-on experience in B2B marketing and work with a diverse range of customers.

πŸ“‹ Key Responsibilities

βœ… Supporting multiple B2B marketing projects and communicating their progress to internal stakeholders

βœ… Collaborating with Product, Tech, Sales, PR, and Insights teams to create engaging content for marketing campaigns

βœ… Working across multiple digital channels, social platforms, and marketing automation tools to connect with customers and drive engagement

βœ… Supporting creative content marketing initiatives, such as webinars, in-person events, and blog posts, to highlight the value of Autotrader's products, data, and services

βœ… Managing multiple priorities effectively, meeting deadlines, and staying organized in fast-paced environments

ASSUMPTION: This role requires strong organizational skills, the ability to manage multiple projects, and a keen eye for detail to ensure campaigns are delivered on time and to a high standard.

🎯 Required Qualifications

Education: Recent graduate in any degree discipline or hold a level 6 qualification

Experience: No specific experience required, but a passion for marketing and an interest in the psychology behind buying decisions is essential

Required Skills:

  • Understanding of B2B marketing and how it is used within the business
  • Curiosity about data-driven marketing and the ability to use insights to shape strategy and tell impactful, story-led campaigns
  • Motivation to build long-term relationships and deliver measurable ROI
  • Strong collaboration skills and a desire to learn from others
  • Able to manage multiple priorities effectively and meet deadlines

Preferred Skills:

  • Knowledge of the automotive industry
  • Experience with marketing automation tools
  • Familiarity with content marketing strategies

ASSUMPTION: While not required, having some knowledge of the automotive industry or relevant marketing experience could be beneficial in this role.

πŸ’° Compensation & Benefits

Salary Range: Β£26,500 per year, plus an additional 10% of your salary awarded to you in shares each year

Benefits:

  • 28 days holiday per year, plus bank holidays and half-day closures on Christmas and New Year's Eve
  • Employee pension contributions up to 7%
  • Comprehensive private medical cover
  • Enhanced family leave provisions
  • Car salary sacrifice scheme
  • Share-save options
  • Access to 24/7 online GP and dentist
  • Specialist support for assisted fertility, gender dysphoria, menopause, period care plans, and more

Working Hours: 40 hours per week, with flexible working options available

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in the United Kingdom. The benefits package is competitive and designed to support employees' wellbeing and work-life balance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Autotrader operates in the automotive industry, acting as a marketplace that connects vehicle buyers and sellers. They offer a wide range of vehicles, from cars to e-bikes and caravans.

Company Size: Autotrader has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: Autotrader was founded in 1977 and has since grown to become the UK's leading automotive marketplace.

Company Description:

  • Autotrader is a heritage brand and a tech darling of the stock market
  • The company takes pride in untangling the complex car-buying journey and providing real choices for customers
  • Autotrader celebrates diversity and encourages employees to go their own way while working better together

Company Specialties:

  • Automotive marketplace
  • Data and insights
  • Technology and innovation

Company Website: careers.autotrader.co.uk

ASSUMPTION: Autotrader's focus on technology and innovation, combined with its heritage brand, creates a unique work environment that offers opportunities for growth and development.

πŸ“Š Role Analysis

Career Level: This role is an entry-level position within the marketing department, offering an opportunity to gain hands-on experience and build a career in customer marketing.

Reporting Structure: The Customer Marketing Graduate will report directly to the Customer Marketing Manager and work closely with various teams, including Product, Tech, Sales, PR, and Insights.

Work Arrangement: This role follows a hybrid work arrangement, with two fixed office days and one flexible day per week.

Growth Opportunities:

  • Autotrader's Graduate Academy offers a 2-year programme with a permanent role from day one, providing opportunities for professional development and career progression
  • The company encourages internal promotions and offers various training and development opportunities

ASSUMPTION: This role offers excellent growth opportunities for recent graduates looking to build a career in marketing, with the potential to progress within the company and take on more responsibilities over time.

🌍 Location & Work Environment

Office Type: Autotrader's offices are modern, collaborative spaces designed to facilitate teamwork and innovation.

Office Location(s): Manchester, Greater Manchester

Geographic Context:

  • Manchester is a vibrant city with a rich cultural scene, offering a wide range of entertainment, dining, and leisure options
  • The city is well-connected by public transportation, making it easy to commute to and from work
  • Manchester is home to a diverse range of industries, providing ample opportunities for networking and professional growth

Work Schedule: The working hours for this role are 40 hours per week, with flexible working options available. The company also offers remote-first periods during summer and winter, allowing employees to work remotely from anywhere in the UK or certain locations abroad.

ASSUMPTION: Working in Manchester offers employees the benefits of a vibrant city environment, with easy access to amenities and a diverse range of industries.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Face-to-face or video interview with the hiring manager and a member of the team
  • Final interview with the head of the department

Key Assessment Areas:

  • Understanding of B2B marketing and how it is used within the business
  • Curiosity about data-driven marketing and the ability to use insights to shape strategy
  • Motivation to build long-term relationships and deliver measurable ROI
  • Strong collaboration skills and a desire to learn from others
  • Able to manage multiple priorities effectively and meet deadlines

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Demonstrate your understanding of B2B marketing and data-driven marketing strategies
  • Showcase your ability to build relationships and deliver measurable results
  • Prepare questions to ask during the interview to demonstrate your interest in the role and company

ATS Keywords: B2B marketing, customer engagement, data-driven marketing, relationship building, content marketing, project management, collaboration, communication

ASSUMPTION: The application process for this role is designed to assess the candidate's understanding of B2B marketing, data-driven marketing, and their ability to build relationships and deliver measurable results.

πŸ› οΈ Tools & Technologies

  • Marketing automation tools (e.g., HubSpot, Marketo, or similar)
  • Content management systems (e.g., WordPress, Drupal, or similar)
  • Social media platforms (e.g., LinkedIn, Twitter, Facebook, or similar)
  • Project management tools (e.g., Asana, Trello, or similar)

ASSUMPTION: Familiarity with marketing automation tools, content management systems, social media platforms, and project management tools will be beneficial in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Accountable
  • Inclusive

Work Style:

  • Autotrader encourages a collaborative work environment, with a focus on teamwork and open communication
  • The company values innovation and encourages employees to think creatively and challenge the status quo
  • Autotrader is committed to diversity, equity, and inclusion, fostering an environment where employees feel valued and respected

Self-Assessment Questions:

  • Do you have a passion for marketing and an interest in the psychology behind buying decisions?
  • Are you curious about data-driven marketing and motivated to build long-term relationships?
  • Do you thrive in a collaborative environment and enjoy working with cross-functional teams?

ASSUMPTION: Candidates who align with Autotrader's values and work style, and who are passionate about marketing and customer engagement, will be well-suited to this role.

⚠️ Potential Challenges

  • Managing multiple priorities and projects simultaneously may require strong organizational skills and time management
  • Working with a diverse range of customers, including automotive retailers and industry stakeholders, may present unique challenges and require adaptability
  • The fast-paced nature of the marketing industry may require candidates to be flexible and responsive to changing priorities
  • Autotrader's focus on innovation and continuous improvement may require candidates to be open to learning new tools and technologies

ASSUMPTION: While these challenges may present obstacles, they also offer opportunities for growth and development in this role.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on customer marketing within the automotive industry, offering an opportunity to work with a diverse range of customers and stakeholders
  • Compared to other marketing roles, this position places a strong emphasis on relationship building, data-driven marketing, and customer engagement
  • Career progression in this role may lead to opportunities in customer marketing, marketing management, or other related fields within the automotive industry

ASSUMPTION: Candidates interested in customer marketing, data-driven marketing, and relationship building within the automotive industry will find this role particularly appealing.

πŸ“ Sample Projects

  • Developing and executing a targeted marketing campaign to engage a specific segment of automotive retailers
  • Creating and delivering a webinar or in-person event to showcase Autotrader's products, data, and services to industry stakeholders
  • Analyzing customer data to identify trends and insights, and using these insights to inform marketing strategy and improve customer engagement

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role, from creative content marketing initiatives to data-driven marketing strategies.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Customer Marketing department?
  • How does Autotrader support the professional development and growth of its employees, particularly recent graduates?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Autotrader measure the success of its B2B marketing initiatives, and how will my performance be evaluated in this role?
  • What are the opportunities for growth and progression within the Customer Marketing department and the wider company?

ASSUMPTION: Asking these questions during the interview will help candidates better understand the role, the team, and the company, and demonstrate their interest in and preparation for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Autotrader careers website
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role, demonstrating your understanding of B2B marketing, data-driven marketing, and your ability to build relationships and deliver measurable results
  • Prepare questions to ask during the interview to demonstrate your interest in the role and company
  • Follow up with the hiring manager after the interview to express your appreciation for the opportunity and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.