🔹 Job Title: Customer Marketing Manager
🔹 Company: Commvault
🔹 Location: United States
🔹 Job Type: Full-Time
🔹 Category: Data Security Software Products
🔹 Date Posted: 2025-06-26
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
Key aspects of this role include:
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to manage multiple projects simultaneously.
✅ Develop and execute customer marketing strategies to create compelling customer stories
✅ Conduct interviews with customers to gather detailed and authentic stories
✅ Collaborate with internal teams to ensure stories are accurate and aligned with company messaging
✅ Identify gaps in content and source customer stories from data, referrals, and programs
✅ Leverage AI to write and edit high-quality case studies, testimonials, and other written content
✅ Work with designers and videographers to create visually engaging content
✅ Develop and execute a content distribution strategy to maximize the reach and impact of customer stories
✅ Publish and maintain customer stories within Commvault’s Content Management Systems
✅ Utilize various channels to share customer stories and track their performance
✅ Build and maintain strong relationships with key customers to ensure their stories are accurately represented
✅ Act as a liaison between customers and internal teams, facilitating smooth and effective communication
✅ Collaborate with external partners and industry influencers to expand the reach of customer stories
✅ Develop and track key performance indicators (KPIs) to measure the effectiveness of customer marketing initiatives
✅ Regularly report on the impact of customer stories on brand awareness, lead generation, and customer retention
✅ Continuously refine and improve content and distribution strategies based on performance data and feedback
ASSUMPTION: This role requires a high level of organization, attention to detail, and the ability to work independently and in a team environment.
Education: Bachelor’s degree in Marketing, Communications, Journalism, or a related field. An MBA is a plus.
Experience: 6-8+ years of experience in customer marketing, content creation, or a related field. Experience in the technology industry is highly preferred.
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with a proven track record in customer marketing and content creation are strongly encouraged to apply.
Salary Range: $93,500 - $158,700 USD per year
Benefits:
Working Hours: 40 hours per week
ASSUMPTION: The salary range provided is a general guideline and may vary based on the candidate's unique qualifications and experience.
Industry: Data Security Software Products. Commvault is the gold standard in cyber resilience, helping more than 100,000 organizations to uncover, take action, and rapidly recover from cyber attacks.
Company Size: 1,001-5,000 employees. As a mid-sized company, Commvault offers a collaborative and inclusive team environment that fosters creativity and innovation.
Founded: 1996. Commvault has over 25 years of experience in data protection and information management solutions.
Company Description:
Company Specialties:
Company Website: https://www.commvault.com
ASSUMPTION: Commvault is a well-established company with a strong focus on data security and customer success.
Career Level: Mid-level to senior. This role offers significant growth opportunities and the chance to make a real impact on the company's customer marketing efforts.
Reporting Structure: The Customer Marketing Manager will report directly to the Director of Global Customer Marketing.
Work Arrangement: Remote OK. This role offers the flexibility to work remotely, with occasional on-site meetings as needed.
Growth Opportunities:
ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally within a dynamic and innovative organization.
Office Type: Hybrid. While this role is remote-friendly, there may be occasional on-site meetings or events.
Office Location(s): Tinton Falls, NJ, USA; Reading, UK; Bengaluru, IN
Geographic Context:
Work Schedule: Flexible. While the role requires a full-time commitment, Commvault offers a flexible work schedule to accommodate individual needs.
ASSUMPTION: The remote-friendly nature of this role allows for a better work-life balance and the opportunity to work from anywhere in the United States.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Marketing, Content Creation, Story Development, Project Management, Strategic Thinking, Customer Focus, Technical Acumen, Data Protection, Information Management, AI-Driven Content Creation
ASSUMPTION: Applicants should emphasize their strategic thinking, communication, and project management skills to stand out in the application process.
ASSUMPTION: Familiarity with AI-driven content creation tools and customer relationship management software is highly preferred.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Applicants should assess their cultural fit based on Commvault's values and work style to ensure a successful and fulfilling work experience.
ASSUMPTION: Applicants should be prepared to face these challenges head-on and demonstrate their ability to thrive in a fast-paced and dynamic work environment.
ASSUMPTION: Applicants should consider the unique aspects of this role and how it compares to other customer marketing positions in the industry.
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they contributed to their success.
ASSUMPTION: Applicants should use the interview process to gather as much information as possible about the role, the team, and the company to make an informed decision.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.