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Customer Marketing, Senior Principal (Associate Director)

AIA
Full-time
On-site
Hong Kong
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Marketing, Senior Principal (Associate Director)

πŸ”Ή Company: AIA

πŸ”Ή Location: Hong Kong, HK-AIA Hong Kong & Macau

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 9, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing advertising campaigns to promote AIA's products and services
  • Leading targeted communications to advance the company's strategic goals
  • Ensuring high-quality deliverables from marketing agencies
  • Managing marketing agencies and obtaining stakeholder alignment

ASSUMPTION: This role requires a strategic and creative mindset, with a strong focus on data-driven decision making and effective communication.

πŸ“‹ Key Responsibilities

βœ… Build and strengthen AIA brand in Hong Kong and Macau

  • Support the formulation of data-driven advertising campaigns
  • Create content that sets AIA's brand apart
  • Lead the execution of targeted communications for key segments
  • Obtain stakeholder alignment and Legal and Compliance clearance
  • Ensure seamless communication between creative and media agencies
  • Provide post-campaign report and monitoring

βœ… Other responsibilities include:

  • Supporting ad hoc projects and administrative supports
  • Accomplishing projects within the prescribed timeline and budget
  • Managing marketing agencies and ensuring high-quality deliverables
  • Ensuring team members performing regulated activities have obtained relevant licenses

ASSUMPTION: This role involves a high level of multitasking, strategic thinking, and collaboration with various stakeholders.

🎯 Required Qualifications

Education: University graduate preferably in Marketing or Communications focused

Experience: Minimum of 15 years’ experience in Brand and Product communication, preferably with advertising agency experience and marketing experience in a financial institution

Required Skills:

  • Good command of written and spoken English and Chinese
  • Computer literate in MS office, Excel and Powerpoint
  • Multi-tasking
  • Positive, passionate, flexible, self-motivated, dynamic
  • Strategic, creative and able to think out of the box
  • Strong communication, negotiation and presentation skill
  • Strong problem-solving skill

Preferred Skills:

  • Experience in the insurance industry
  • Familiarity with Asian markets

ASSUMPTION: Candidates with relevant experience in brand management, advertising, and marketing within the financial sector will be highly competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: HKD 600,000 - HKD 800,000 per annum (Estimated based on industry standards for a senior marketing role in Hong Kong)

Benefits:

  • Medical and dental insurance
  • Life and accident insurance
  • Retirement benefits
  • Employee discounts on AIA products

Working Hours: 40 hours per week, with flexibility for project demands

ASSUMPTION: The salary range is estimated based on industry standards for a senior marketing role in Hong Kong, with 15+ years of experience. Actual compensation may vary based on individual qualifications and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance. AIA is one of the largest independent publicly listed pan-Asian life insurance groups, with a presence in 18 markets across Asia.

Company Size: 10,001+ employees. AIA's large size offers opportunities for career growth and diverse experiences.

Founded: 1919 in Shanghai. AIA has a rich history and extensive experience in the insurance industry.

Company Description:

  • AIA meets the long-term savings and protection needs of individuals by offering a range of products and services
  • The Group also provides employee benefits, credit life, and pension services to corporate clients
  • AIA serves the holders of more than 43 million individual policies and 16 million participating members of group insurance schemes

Company Specialties:

  • Life insurance
  • Retirement planning
  • Accident and health insurance
  • Wealth management solutions

Company Website: https://www.aia.com/

ASSUMPTION: AIA's extensive experience and large size provide a stable and established environment for employees, with opportunities for growth and development.

πŸ“Š Role Analysis

Career Level: Senior Principal (Associate Director) indicates a strategic and leadership role within the marketing department.

Reporting Structure: This role reports directly to the Head of Marketing and oversees a team of marketing professionals.

Work Arrangement: On-site, with flexibility for remote work based on project demands and team needs.

Growth Opportunities:

  • Potential career progression within the marketing department or other functions within AIA
  • Expanding skills and expertise in marketing, branding, and advertising
  • Gaining experience working in a large, multinational organization

ASSUMPTION: This role offers opportunities for career growth and development within AIA's marketing department and the broader organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space in Central, Hong Kong.

Office Location(s): AIA Central, 1 Connaught Road, Central, Hong Kong

Geographic Context:

  • Hong Kong is a major financial hub with a vibrant business environment
  • The office is located in the heart of Central, Hong Kong's main business district
  • Hong Kong offers a multicultural environment with a mix of Eastern and Western influences

Work Schedule: Standard office hours with flexibility for project demands and team needs

ASSUMPTION: The office environment is dynamic and collaborative, with a focus on teamwork and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final round interview with senior leadership

Key Assessment Areas:

  • Marketing and branding expertise
  • Strategic thinking and problem-solving skills
  • Communication and presentation skills
  • Cultural fit and alignment with AIA's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant marketing and branding experience
  • Demonstrate your understanding of AIA's business and the role's responsibilities
  • Prepare examples of your past marketing campaigns and their outcomes

ATS Keywords: Marketing, Brand Management, Advertising, Data Analysis, Content Creation, Stakeholder Management, Creative Collaboration, Media Planning, Project Management, Problem Solving, Negotiation, Presentation Skills, Multi-tasking, Self-motivation, Strategic Thinking, Flexibility

ASSUMPTION: AIA's application process is competitive, with a focus on identifying candidates with strong marketing and branding expertise and a strategic mindset.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Marketing automation and analytics tools (e.g., Marketo, Google Analytics)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with industry-standard marketing and project management tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Respect
  • Excellence
  • Responsibility
  • Innovation

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering high-quality work
  • Adaptable and responsive to changing market conditions

Self-Assessment Questions:

  • Do you align with AIA's core values, particularly integrity and excellence?
  • Are you comfortable working in a dynamic, fast-paced environment?
  • Do you thrive in collaborative settings and enjoy working with diverse teams?

ASSUMPTION: AIA values candidates who demonstrate strong alignment with their core values and a collaborative work style.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously
  • Adapting to changing market conditions and regulatory environments
  • Balancing the needs of various internal and external stakeholders
  • Working in a competitive and dynamic insurance industry

ASSUMPTION: This role presents unique challenges that require strong project management, communication, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • Compared to other senior marketing roles, this position offers a unique focus on brand management and advertising within the insurance industry
  • Industry-specific context: AIA's extensive experience and large size provide a stable and established environment for employees
  • Career path comparison: This role offers opportunities for career progression within AIA's marketing department and the broader organization

ASSUMPTION: This role offers a unique blend of marketing and branding experience within the insurance industry, with opportunities for career growth and development.

πŸ“ Sample Projects

  • Developing and executing a targeted advertising campaign to promote AIA's new retirement planning product
  • Collaborating with creative and media agencies to create compelling content and optimize media spend
  • Managing a team of marketing professionals to deliver high-quality deliverables within a prescribed timeline and budget

ASSUMPTION: These sample projects reflect the strategic, creative, and collaborative nature of this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role contribute to AIA's overall business strategy and growth?
  • What opportunities are there for professional development and career growth within the marketing department and AIA?
  • How does AIA support work-life balance for its employees?
  • What is the team structure and dynamic like within the marketing department?

ASSUMPTION: These questions demonstrate a proactive and engaged approach to understanding the role and AIA's culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant marketing and branding experience
  • Prepare examples of your past marketing campaigns and their outcomes
  • Follow up with the hiring manager within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.