C

Customer Service Representative

Circle K
Full-time
On-site
United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative

πŸ”Ή Company: Circle K

πŸ”Ή Location: Palm Coast, Florida, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: April 1, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing excellent customer service in a vibrant retail environment
  • Handling sales transactions and managing cashier duties
  • Maintaining the store's interior and exterior appearance
  • Working flexibly across various shifts and tasks

ASSUMPTION: This job description suggests a highly interactive, customer-focused role in a fast-paced setting with varied duties potentially involving some basic food service tasks, which aligns with common practices in retail environments.

πŸ“‹ Key Responsibilities

βœ… Greet and interact with customers

βœ… Run the register and manage cashier tasks

βœ… Make purchase suggestions to boost sales

βœ… Work with the food program as needed

βœ… Maintain store appearance both inside and outside

βœ… Deliver fast and friendly service

βœ… Provide predictable onsite attendance

ASSUMPTION: Responsibilities suggest a multitasking role where customer interaction and physical activity such as stocking and cleaning are key tasks, requiring high energy and flexibility.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: Retail and customer service experience preferred

Required Skills:

  • Customer care excellence
  • Strong communication abilities
  • Proficiency in team collaboration

Preferred Skills:

  • Sales associate or cashiering experience
  • Motivation to advance in career

ASSUMPTION: Emphasis on customer service and teamwork suggests the importance of interpersonal skills, along with the ability to work efficiently under pressure, often common in retail jobs.

πŸ’° Compensation & Benefits

Salary Range: Not specified; industry-standard compensation assumptions for entry-level retail roles apply

Benefits:

  • Medical, Vision, Dental, & Life Insurance
  • Short & Long Term Disability
  • Flexible Schedules
  • 401K with Company Match
  • Tuition Reimbursement

Working Hours: 40 hours per week with flexible scheduling

ASSUMPTION: The role offers comprehensive benefits typical of large employers, suggesting a stable employment environment. Flexible scheduling indicates an adaptable work-life balance opportunity.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail - Convenience and Fuel

Company Size: 10,001+ employees, indicating a robust support network and growth potential

Founded: 1951

Company Description:

  • Presence in over 26 countries
  • Leader in the convenience and fuel retail sectors
  • Part of the larger Alimentation Couche-Tard group

Company Specialties:

  • Retail
  • Convenience
  • Food and Beverage

Company Website: http://www.circlek.com/

ASSUMPTION: With a longstanding presence and global operations, Circle K may offer career development opportunities across various locations and functions.

πŸ“Š Role Analysis

Career Level: Entry-level position

Reporting Structure: Typically reports to store managers or assistant store managers

Work Arrangement: Fixed location at Palm Coast, Florida

Growth Opportunities:

  • Potential for advancement to supervisory roles
  • Skills development in customer service and sales
  • Exposure to retail operations

ASSUMPTION: Entry-level positions often serve as stepping stones towards higher responsibilities in store management or corporate roles.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 5484 N Oceanshore Blvd, Palm Coast, Florida 32137

Geographic Context:

  • Located in a scenic coastal area
  • Part of a community-focused retail setting
  • Access to local amenities typical of retail hubs

Work Schedule: Flexible shifts within retail hours including weekends and holidays

ASSUMPTION: Being located in a retail area suggests proximity to other conveniences and a potentially dynamic customer demographic.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone or video screening
  • In-person interview at store location

Key Assessment Areas:

  • Customer service aptitude
  • Cash handling skills
  • Problem-solving ability

Application Tips:

  • Highlight customer service experience
  • Demonstrate flexibility and adaptability
  • Emphasize teamwork and communication skills

ATS Keywords: Customer Service, Cashiering, Retail, Sales, Teamwork

ASSUMPTION: Application processes typically emphasize customer interaction skills and previous retail experience or willingness to learn.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Inventory management systems
  • Customer relationship management (CRM) tools

ASSUMPTION: Common retail roles often involve technology for transaction processing and customer management, enhancing operational efficiency.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to customer satisfaction
  • Teamwork and collaboration
  • Continuous learning and improvement

Work Style:

  • Energetic and proactive
  • Customer-focused and service-driven
  • Flexible and adaptable

Self-Assessment Questions:

  • Do I enjoy interacting with customers regularly?
  • Am I capable of handling multiple tasks in a fast-paced environment?
  • Can I work effectively as part of a team?

ASSUMPTION: The culture at Circle K likely values engagement, supportiveness, and a positive attitude towards customer service.

⚠️ Potential Challenges

  • High-pressure environment with constant customer interaction
  • Physical demands such as standing and lifting objects
  • Adapting to varied shift schedules
  • Managing diverse customer needs and expectations

ASSUMPTION: Physical endurance and stress management are essential in this role due to the active and customer-centric nature of the work.

πŸ“ˆ Similar Roles Comparison

  • Grocery Store Clerk - Similar customer interaction and cashier tasks
  • Retail Associate - Comparable focus on sales and customer service
  • Barista - Emphasis on customer experience and fast-paced work

ASSUMPTION: Roles in retail or service industries often overlap in required skills and work environment characteristics.

πŸ“ Sample Projects

  • Assisting with organizing promotions or in-store events
  • Supporting inventory or stock-taking tasks
  • Participating in store layout redesigns for better customer flow

ASSUMPTION: Projects might not be explicitly outlined, given the focus on daily operational tasks and customer service in retail settings.

❓ Key Questions to Ask During Interview

  • What are the typical career paths for someone in this position?
  • How does Circle K support professional growth and development?
  • What are the challenges in day-to-day store operations?
  • How are shifts typically scheduled?
  • What is the team dynamic like here at this location?

ASSUMPTION: Asking about growth opportunities and team dynamics provides insights into career development and workplace culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Circle K career portal at this link
  • Prepare your resume highlighting relevant customer service and retail experience
  • Emphasize your adaptability and problem-solving skills in the application
  • Network with current or former Circle K employees for insights
  • Stay informed on Circle K's mission and values by following their social media channels

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.