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Delivery Manager, PSS Marketing Operations

CVS Health
Full-time
On-site
Woonsocket, Rhode Island, United States
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Delivery Manager, PSS Marketing Operations

πŸ”Ή Company: CVS Health

πŸ”Ή Location: Woonsocket, Rhode Island, United States (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 11, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site with remote flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Managing marketing project timelines and cross-functional teams
  • Collaborating with various experts to execute project lifecycles
  • Ensuring seamless delivery of marketing assets and campaigns
  • Resolving issues promptly and identifying process improvement opportunities

ASSUMPTION: This role requires strong organizational skills and the ability to thrive in a fast-paced, dynamic environment. Familiarity with marketing operations and project management tools is essential.

πŸ“‹ Key Responsibilities

βœ… Create and track project timelines using Workfront

βœ… Coordinate cross-functional teams to ensure project delivery

βœ… Collaborate with marketing strategists, creatives, digital experts, and vendors

βœ… Monitor project progress, risks, and issues

βœ… Identify opportunities for process improvement

ASSUMPTION: This role involves managing multiple projects simultaneously, requiring strong multitasking skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's degree or related equivalent experience required

Experience: 3-5 years in project management, account services, or marketing operations management

Required Skills:

  • Proven experience with Workfront (2+ years)
  • Solid project and process management skills
  • Excellent communication, organization, problem-solving, and time management skills
  • Ability to navigate ambiguity and adapt to changes

Preferred Skills:

  • 2+ years of experience within an agency or internal marketing organization

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is likely expected for this role.

πŸ’° Compensation & Benefits

Salary Range: $66,330.00 - $145,860.00 per year

Benefits:

  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings, tobacco cessation, and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, and retiree medical access

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for a marketing delivery manager role with 3-5 years of experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: CVS Health operates in the retail pharmacy and health care services industry, with a focus on providing accessible, affordable, and high-quality health care solutions.

Company Size: CVS Health is a large corporation with over 10,000 employees, offering a structured and well-resourced work environment.

Founded: 1963, CVS Health has a long history and established presence in the health care industry.

Company Description:

  • CVS Health is the leading health solutions company in the U.S.
  • They deliver care through their local presence, digital channels, and over 300,000 colleagues.
  • CVS Health reaches more people and improves the health of communities across America through their retail pharmacies, MinuteClinic walk-in medical clinics, and pharmacy benefit management services.

Company Specialties:

  • Retail pharmacy
  • Pharmacy benefits management
  • Health insurance
  • Health care services
  • Retail
  • Care management
  • Primary care

Company Website: CVSHealth.com

ASSUMPTION: CVS Health's extensive resources and established processes may provide ample opportunities for professional growth and development.

πŸ“Š Role Analysis

Career Level: This role is suitable for an experienced professional looking to advance their career in marketing operations or project management.

Reporting Structure: The Delivery Manager reports to a Senior Delivery Manager within the PSS Marketing Operations team.

Work Arrangement: This role is primarily on-site, with remote flexibility. The specific work arrangement may vary depending on the project and team needs.

Growth Opportunities:

  • Expanding skills and expertise in marketing operations and project management
  • Potential advancement to senior or management roles within the marketing operations team
  • Broadening career horizons within CVS Health's diverse business segments

ASSUMPTION: Given CVS Health's size and diversity, there may be opportunities for career growth and transition into related roles or business segments.

🌍 Location & Work Environment

Office Type: CVS Health's corporate headquarters in Woonsocket, Rhode Island, features a modern and collaborative work environment.

Office Location(s): 1 CVS Drive, Woonsocket, RI 02895, US

Geographic Context:

  • Woonsocket is a small city in northern Rhode Island, with a population of approximately 41,000.
  • The area offers a mix of urban and suburban living, with easy access to nearby cities like Providence and Boston.
  • Rhode Island is known for its coastal beaches, historic sites, and vibrant cultural scene.

Work Schedule: The typical work schedule for this role is Monday through Friday, 9:00 AM to 5:00 PM, with flexibility based on project needs and team collaboration.

ASSUMPTION: While the role is primarily on-site, CVS Health may offer remote work options or flexible scheduling for certain projects or team members.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager and/or team members
  • Final interview or assessment
  • Job offer and onboarding

Key Assessment Areas:

  • Project management skills and experience
  • Communication and collaboration abilities
  • Problem-solving and adaptability
  • Alignment with CVS Health's company values and culture

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of marketing operations and project management principles
  • Showcase your ability to manage multiple projects and collaborate effectively with cross-functional teams

ATS Keywords: Project management, marketing operations, Workfront, cross-functional teams, campaign delivery, process improvement

ASSUMPTION: CVS Health may use an Applicant Tracking System (ATS) to screen and rank applications based on relevant keywords and qualifications.

πŸ› οΈ Tools & Technologies

  • Workfront (project management tool)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Additional tools may be required based on specific projects or teams

ASSUMPTION: Familiarity with additional marketing, project management, or collaboration tools may be beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Care
  • Collaboration
  • Integrity
  • Innovation
  • Performance

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you comfortable managing multiple projects and collaborating with cross-functional teams?
  • Do you possess strong organizational skills and the ability to navigate ambiguity?

ASSUMPTION: CVS Health values candidates who demonstrate a strong work ethic, commitment to collaboration, and alignment with their company values.

⚠️ Potential Challenges

  • Managing multiple projects with varying priorities and deadlines
  • Navigating a large corporate structure and establishing effective communication channels
  • Adapting to changes in project scope, timelines, or resources
  • Balancing the need for process improvement with the demands of day-to-day project delivery

ASSUMPTION: These challenges can be mitigated through strong project management skills, effective communication, and a proactive approach to problem-solving.

πŸ“ˆ Similar Roles Comparison

  • This role may differ from other project management or marketing operations positions in its focus on marketing campaign delivery and cross-functional team collaboration.
  • CVS Health's size and resources may offer more opportunities for career growth and development compared to smaller organizations.
  • Career paths in marketing operations or project management can vary depending on the industry and company size.

ASSUMPTION: Applicants should research similar roles within CVS Health and the broader marketing industry to better understand the responsibilities, requirements, and career growth opportunities.

πŸ“ Sample Projects

  • Managing the end-to-end delivery of a national marketing campaign, including creative development, production, and distribution
  • Coordinating cross-functional teams to launch a new product or service, ensuring all marketing assets are created, approved, and deployed on time
  • Implementing process improvements to streamline project management workflows and enhance team collaboration

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that a Delivery Manager in PSS Marketing Operations may encounter.

❓ Key Questions to Ask During Interview

  • Can you describe the typical project lifecycle for marketing campaigns at CVS Health?
  • How does the PSS Marketing Operations team collaborate with other departments and stakeholders?
  • What opportunities are there for professional growth and development within this role and CVS Health?
  • How does CVS Health support work-life balance for its employees?
  • What are the most challenging aspects of this role, and how can they be effectively managed?

ASSUMPTION: These questions can help applicants better understand the role, the team, and the company culture, enabling them to make a more informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.