Digital Content Associate, Prime Video Digi-Flex

📌 Core Information

🔹 Job Title: Digital Content Associate, Prime Video Digi-Flex

🔹 Company: Amazon

🔹 Location: Chennai, Tamil Nadu, India

🔹 Job Type: On-site

🔹 Category: Operations

🔹 Date Posted: May 12, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site (5 days per week)

🚀 Job Overview

Key aspects of this role include:

• Performing various tasks related to content for the video catalog quality
• Checking and fixing metadata, image, subtitles, audio, and video assets
• Ensuring a seamless viewing experience for Prime Video customers
• Working in a team environment with cross-functional stakeholders
• Adhering to standard operating procedures and meeting productivity targets

ASSUMPTION: This role requires strong attention to detail, problem-solving skills, and the ability to work well under general supervision.

📋 Key Responsibilities

✅ Understand and adhere to standard operating procedures

✅ Analyze and identify issues in video content

✅ Resolve and fix identified issues using available resources and tools

✅ Proactively raise issues or alarms to managers or stakeholders that may impact core deliverables or operations

✅ Communicate with internal and external stakeholders

✅ Adhere to service level agreements and average handle time set for processes

✅ Meet predetermined and assigned productivity targets and quality standards

ASSUMPTION: This role involves repetitive tasks and may require working with large volumes of data.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience

Experience: 0-2 years of relevant experience

Required Skills:

• Working knowledge of MS Office
• Strong attention to detail
• Problem-solving skills
• Judgment and decision-making skills
• Ability to work well under general supervision

Preferred Skills:

• Experience in metadata management
• Familiarity with video content quality assurance
• Knowledge of multiple languages (a plus)

ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role.

💰 Compensation & Benefits

Salary Range: INR 3,50,000 - 5,00,000 per annum (Estimated, based on industry standards for entry-level operations roles in Chennai)

Benefits:

• Medical, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time (40 hours per week), Monday to Friday

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level operations roles in Chennai. Actual compensation may vary based on factors such as skills, experience, and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Technology

Company Size: 10,001+ employees (Large enterprise)

Founded: 1994 (Over 25 years ago)

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
• The company provides a wide range of products and services, including e-commerce, cloud computing, digital streaming, and artificial intelligence
• Amazon is known for its innovative culture and commitment to continuous improvement

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Working at Amazon offers opportunities for professional growth and exposure to cutting-edge technology.

📊 Role Analysis

Career Level: Entry-level to junior

Reporting Structure: This role reports to the Prime Video Digi-Flex team

Work Arrangement: On-site, 5 days per week

Growth Opportunities:

• Potential career progression within the Prime Video Digi-Flex team or related departments
• Opportunities to work on high-impact projects and gain exposure to various aspects of the business
• Access to learning and development resources to enhance skills and advance career growth

ASSUMPTION: This role may provide opportunities for career advancement within Amazon's operations or related departments.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Chennai, Tamil Nadu, India

Geographic Context:

• Chennai is the capital city of the Indian state of Tamil Nadu and is known for its cultural heritage, historical landmarks, and vibrant food scene
• The office is located in a bustling business district with easy access to public transportation and amenities
• The city experiences a tropical savanna climate, with moderate temperatures and high humidity throughout the year

Work Schedule: Full-time, Monday to Friday, with occasional overtime as needed

ASSUMPTION: The work environment is likely fast-paced and dynamic, with a strong focus on team collaboration and cross-functional communication.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager and team members
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills
• Attention to detail
• Communication and interpersonal skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience and skills in your resume, focusing on problem-solving, attention to detail, and communication
• Prepare for behavioral and situational interview questions that assess your problem-solving skills and ability to work well under general supervision
• Research Amazon's leadership principles and be prepared to discuss how you embody them in your work

ATS Keywords: Metadata, Quality Assurance, Problem Solving, MS Office, Judgment, Attention to Detail, Customer Obsession, Operational Excellence

ASSUMPTION: The application process may involve multiple rounds of interviews and assessments to ensure the best fit for the role and the company.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Video content management systems (e.g., Prime Video's content management platform)
• Project management tools (e.g., Asana, Jira)

ASSUMPTION: The specific tools and technologies used may vary depending on the projects and tasks assigned.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsession
• Ownership
• Invent and Simplify
• Learn and Be Curious
• Hire and Develop the Best
• Insist on the Highest Standards
• Think Big
• Bias for Action
• Frugality
• Earn Trust

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Focused on continuous improvement and innovation

Self-Assessment Questions:

• Do you have a strong customer focus and a passion for delivering exceptional customer experiences?
• Are you able to work well under general supervision and make judgment-based decisions?
• Do you thrive in a fast-paced, dynamic work environment and enjoy collaborating with cross-functional teams?

ASSUMPTION: Amazon values employees who are customer-obsessed, innovative, and committed to operational excellence.

⚠️ Potential Challenges

• The role may involve repetitive tasks and working with large volumes of data
• The work environment may be fast-paced and demanding, with tight deadlines and high expectations
• The role may require working with diverse teams and stakeholders, requiring strong communication and interpersonal skills
• The role may be subject to change based on business needs and priorities

ASSUMPTION: These challenges can be overcome with strong problem-solving skills, attention to detail, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• This role is similar to other video content quality assurance or metadata management positions in the industry
• However, Amazon's scale and global presence offer unique opportunities for career growth and exposure to diverse projects
• Compared to other roles in the industry, this position may have higher expectations for productivity and attention to detail

ASSUMPTION: While this role shares similarities with other video content quality assurance positions, the unique aspects of Amazon's culture and scale set it apart.

📝 Sample Projects

• Identifying and resolving metadata inconsistencies across a large video catalog
• Collaborating with cross-functional teams to improve video content quality and customer experience
• Developing and implementing standard operating procedures for video content quality assurance

ASSUMPTION: These sample projects illustrate the types of tasks and responsibilities associated with this role.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role contribute to Amazon's overall mission and goals?
• What opportunities are there for professional growth and development within this role?
• How does the Prime Video Digi-Flex team collaborate with other departments and teams within Amazon?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These questions can help applicants better understand the role, the team, and the company, and demonstrate their interest and preparation.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills, focusing on problem-solving, attention to detail, and communication
• Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit
• If applicable, prepare examples or a portfolio that showcases your relevant skills and experience
• Follow up with the hiring manager or recruiter after one week if you haven't heard back, expressing your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.