Digital Content Associate, Prime Video Digi-Flex

📌 Core Information

🔹 Job Title: Digital Content Associate, Prime Video Digi-Flex

🔹 Company: Amazon

🔹 Location: Chennai, Tamil Nadu, India

🔹 Job Type: On-site

🔹 Category: Operations

🔹 Date Posted: May 12, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Performing various tasks related to content for the video catalog quality
• Checking and fixing metadata, images, subtitles, audio, and video assets
• Ensuring a seamless viewing experience for Prime Video customers
• Working in a team environment with a focus on operational excellence

ASSUMPTION: This role requires a strong attention to detail and a commitment to quality. It also involves working with various teams and stakeholders, so strong communication skills are essential.

📋 Key Responsibilities

✅ Perform judgment-based decisions by following a standard operating procedure

✅ Analyze and identify issues in the video content

✅ Understand the issue and make best use of the available resources/tools to resolve/fix it

✅ Proactively raise issues/alarms to the manager or stakeholders that may have an impact on core deliverables or operations

✅ Communicate with internal and external stakeholders

✅ Adhere to the service level agreement and average handle time set for the processes

✅ Meet predetermined and assigned productivity targets and quality standards

ASSUMPTION: This role requires a high level of attention to detail and the ability to work independently while following established procedures.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience

Experience: 0-2 years of relevant experience

Required Skills:

• Working knowledge of MS Office
• Strong analytical skills
• Excellent communication skills
• Problem-solving skills
• Ability to work in a team environment

Preferred Skills:

• Experience in metadata management
• Fluency in multiple languages

ASSUMPTION: While a degree is preferred, equivalent experience will be considered. Fluency in multiple languages is not required but would be an asset in this role.

💰 Compensation & Benefits

Salary Range: INR 3,00,000 - 5,00,000 per annum (Estimated based on industry standards for this role and location)

Benefits:

• Medical, dental, and vision insurance
• 401(k) matching
• Paid time off
• On-site amenities

Working Hours: Full-time, 40 hours per week, with a flexible work arrangement of 5 days per week in the office

ASSUMPTION: The salary range is estimated based on industry standards for this role and location. Benefits may vary based on the employee's location and role.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise)

Founded: 1994

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives
• Amazon's mission is to be Earth's most customer-centric company

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: https://www.amazon.com/

ASSUMPTION: Amazon is a large, global company with a strong focus on innovation and customer experience. This role is part of the Prime Video Digi-Flex team, which influences technology-based scaling through tooling and automation.

📊 Role Analysis

Career Level: Entry-level to Associate

Reporting Structure: This role reports directly to the Manager of Prime Video Digi-Flex

Work Arrangement: On-site, 5 days per week in the office

Growth Opportunities:

• Potential career growth within the Prime Video Digi-Flex team or other operations roles within Amazon
• Opportunities to learn and develop new skills through on-the-job training and Amazon's learning and development programs

ASSUMPTION: This role offers opportunities for growth and development within Amazon, a large and diverse company with many career paths.

🌍 Location & Work Environment

Office Type: On-site, with a flexible work arrangement of 5 days per week in the office

Office Location(s): Chennai, Tamil Nadu, India

Geographic Context:

• Chennai is the capital city of the Indian state of Tamil Nadu
• The city is known for its cultural heritage, historical landmarks, and vibrant food scene
• Chennai has a tropical climate, with hot and humid weather throughout the year

Work Schedule: Full-time, 40 hours per week, with a flexible work arrangement of 5 days per week in the office

ASSUMPTION: Chennai offers a unique blend of traditional and modern culture, with a diverse range of attractions and activities for employees to enjoy in their free time.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the team
• Final decision and offer

Key Assessment Areas:

• Problem-solving skills
• Attention to detail
• Communication skills
• Cultural fit

Application Tips:

• Highlight relevant experience and skills in your resume, with a focus on metadata management, quality assurance, and communication
• Prepare for behavioral interview questions that focus on problem-solving, teamwork, and adaptability
• Research Amazon's company culture and values to demonstrate your fit with the organization

ATS Keywords: Metadata Management, Quality Assurance, Communication, Problem Solving, Judgment-Based Decision Making, Stakeholder Engagement

ASSUMPTION: The interview process for this role is likely to be competitive, with a focus on finding candidates who can demonstrate strong problem-solving skills and a commitment to quality.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Amazon's internal tools and systems
• Various third-party tools and platforms for video content management

ASSUMPTION: This role requires a working knowledge of Microsoft Office Suite and familiarity with Amazon's internal tools and systems. Experience with third-party video content management tools is not required but would be an asset.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic work environment
• Collaborative and team-oriented culture
• Focus on innovation and continuous improvement

Self-Assessment Questions:

• Do you have a strong commitment to customer experience and a passion for delivering high-quality results?
• Are you comfortable working in a fast-paced, dynamic environment with a focus on operational excellence?
• Do you have strong communication skills and the ability to work effectively with a diverse range of stakeholders?

ASSUMPTION: Amazon is a large, global company with a strong focus on innovation and customer experience. This role requires a strong commitment to quality, excellent communication skills, and the ability to work effectively in a fast-paced, dynamic environment.

⚠️ Potential Challenges

• The role may require working with a large volume of data and tight deadlines
• There may be a need to work evenings or weekends to meet customer demand
• The role may require frequent communication with stakeholders, which can be challenging at times
• The role may require working with a diverse range of teams and individuals, which can be both rewarding and challenging

ASSUMPTION: This role offers a unique blend of challenges and rewards, with the opportunity to work with a diverse range of teams and individuals and make a meaningful impact on the customer experience.

📈 Similar Roles Comparison

• This role is similar to other operations and quality assurance roles within Amazon and other organizations
• However, this role is unique in its focus on video content management and the use of specialized tools and platforms
• This role offers opportunities for career growth within Amazon's Prime Video Digi-Flex team or other operations roles within the organization

ASSUMPTION: This role is similar to other operations and quality assurance roles within Amazon and other organizations, but it is unique in its focus on video content management and the use of specialized tools and platforms.

📝 Sample Projects

• Managing a team to review and update metadata for a large volume of video content
• Developing and implementing a new process for quality assurance of video content
• Collaborating with stakeholders to identify and address issues with video content

ASSUMPTION: These sample projects are designed to give applicants an idea of the types of tasks and responsibilities they may encounter in this role. However, the specific projects and tasks may vary depending on the organization's needs and priorities.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in this role?
• How does this role fit into the broader operations of Prime Video Digi-Flex?
• What are the most challenging aspects of this role?
• How does Amazon support the professional development and growth of its employees in this role?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: These questions are designed to help applicants better understand the role, the team, and the organization, and to demonstrate their interest and engagement in the interview process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://www.amazon.jobs/en/jobs/2979285
• Highlight relevant experience and skills in your resume, with a focus on metadata management, quality assurance, and communication
• Prepare for behavioral interview questions that focus on problem-solving, teamwork, and adaptability
• Research Amazon's company culture and values to demonstrate your fit with the organization
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.