Digital Customer Engagement & Marketing Intern

📌 Core Information

🔹 Job Title: Digital Customer Engagement & Marketing Intern

🔹 Company: Roche

🔹 Location: Istanbul, Turkey

🔹 Job Type: Part-Time, Intern

🔹 Category: Marketing

🔹 Date Posted: May 29, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site (Hybrid, 3 days a week)

🚀 Job Overview

Key aspects of this role include:

• Managing digital archiving processes for healthcare organization (HCO) consent forms
• Ensuring compliance with required standards and regulatory requirements
• Collaborating with internal teams to maintain accurate and up-to-date documentation
• Gaining practical experience in a global pharmaceutical company

ASSUMPTION: This role is ideal for students seeking real-world experience in marketing and compliance within the pharmaceutical industry.

📋 Key Responsibilities

✅ Review incoming consent documents from the field team to ensure compliance with required standards prior to archiving

✅ Accurately upload verified documents into internal systems in a timely manner

✅ Manage and maintain the digital archiving process, ensuring all documentation is up to date and well-organized

✅ Ensure HCO consent forms are correctly and promptly uploaded to the relevant systems

✅ Collaborate closely with internal teams to ensure all documentation aligns with organizational policies and regulatory requirements

ASSUMPTION: This role requires strong attention to detail, organizational skills, and the ability to work effectively in a team environment.

🎯 Required Qualifications

Education: Currently a 3rd or 4th year undergraduate student or pursuing a master's/PhD degree

Experience: None specified (entry-level role)

Required Skills:

• Fluency in English, both written and spoken
• Proficient in Microsoft Office tools, particularly Excel and Word
• Strong organizational skills and attention to detail
• Ability to work effectively in a team environment

Preferred Skills:

• Previous experience in marketing, compliance, or a related field
• Knowledge of the pharmaceutical industry

ASSUMPTION: While not explicitly stated, previous experience in marketing or compliance may be beneficial but is not required for this entry-level role.

💰 Compensation & Benefits

Salary Range: Industry standard for internships in the pharmaceutical industry in Istanbul, Turkey is around ₺5,000 - ₺7,000 per month (€550 - €770).

Benefits:

• On-site work experience in a global company
• Opportunity to gain practical skills and knowledge in marketing and compliance
• Potential for full-time employment after the internship

Working Hours: Full-time (24 hours per week), with a flexible schedule allowing for up to 3 days of remote work per week.

ASSUMPTION: The salary range provided is an estimate based on industry standards for internships in the pharmaceutical industry in Istanbul, Turkey.

📌 Applicant Insights

🔍 Company Context

Industry: Biotechnology Research

Company Size: 10,001+ employees (Global), with a significant presence in Istanbul, Turkey

Founded: 1896 (Global), with operations in Turkey since the 1950s

Company Description:

• Roche is a global pioneer in pharmaceuticals and diagnostics, focused on advancing science to improve people’s lives.
• The company is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system.
• Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management.

Company Specialties:

• Biotechnology
• Innovation
• Personalized healthcare
• Great place to work
• Diagnostics
• Pharmaceuticals
• Research
• Healthcare
• Personalised healthcare
• Diabetes care
• Genomics
• Healthcare technology
• Big data

Company Website: www.roche.com

ASSUMPTION: Roche's global presence and expertise in the biotechnology and pharmaceutical industries make it an attractive employer for students seeking real-world experience in these fields.

📊 Role Analysis

Career Level: Entry Level (Intern)

Reporting Structure: This role reports directly to the Marketing Manager or a designated supervisor within the Marketing department.

Work Arrangement: Hybrid (On-site 3 days a week, Remote 2 days a week)

Growth Opportunities:

• Gain practical experience in marketing and compliance within a global pharmaceutical company
• Develop strong organizational skills and attention to detail
• Build professional relationships with colleagues and industry professionals
• Potential for full-time employment after the internship

ASSUMPTION: This internship offers valuable experience and growth opportunities for students interested in pursuing a career in marketing or a related field within the pharmaceutical industry.

🌍 Location & Work Environment

Office Type: Corporate office with a collaborative work environment

Office Location(s): Istanbul, Turkey

Geographic Context:

• Istanbul is the largest city in Turkey, with a population of over 15 million people
• The city is a major economic, cultural, and historical hub, with a diverse and multicultural population
• Istanbul is home to numerous multinational corporations and offers ample opportunities for professional growth and development

Work Schedule: Full-time (24 hours per week), with a flexible schedule allowing for up to 3 days of remote work per week

ASSUMPTION: Istanbul offers a vibrant and dynamic work environment, with numerous opportunities for professional growth and development within the pharmaceutical industry.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager and/or team members
• Background check and reference verification (if applicable)
• Job offer

Key Assessment Areas:

• Communication skills (both written and verbal)
• Organizational skills and attention to detail
• Ability to work effectively in a team environment
• Understanding of marketing and compliance principles

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of marketing and compliance principles in your application materials
• Showcase your strong organizational skills and attention to detail
• Prepare for interview questions that assess your communication skills and ability to work effectively in a team environment

ATS Keywords: Marketing Intern, Digital Marketing, Customer Engagement, Compliance, Document Management, Microsoft Office, Excel, Word, Collaboration, Organizational Skills, Attention to Detail

ASSUMPTION: The application process for this role is likely to be competitive, and applicants should tailor their application materials to highlight their relevant skills and experiences.

🛠️ Tools & Technologies

• Microsoft Office (Excel, Word)
• Internal systems for document management and archiving

ASSUMPTION: Familiarity with Microsoft Office tools and a willingness to learn and use internal systems are essential for this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Empowerment
• Collaboration
• Innovation
• Patient focus

Work Style:

• Collaborative
• Results-driven
• Adaptable
• Innovative
• Patient-focused

Self-Assessment Questions:

• Do you align with Roche's company values, particularly integrity, empowerment, and collaboration?
• Are you comfortable working in a collaborative, results-driven environment?
• Do you have a patient-focused mindset and a desire to improve people's lives through your work?

ASSUMPTION: Applicants should assess their fit with Roche's company values and work style to ensure a successful and fulfilling internship experience.

⚠️ Potential Challenges

• Managing a high volume of documents and ensuring accurate archiving
• Adapting to a fast-paced, dynamic work environment
• Balancing internship responsibilities with academic coursework
• Navigating a large, global organization and building professional relationships

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a willingness to learn and adapt in a dynamic work environment.

📈 Similar Roles Comparison

• This role is similar to other marketing and compliance internships within the pharmaceutical industry, but offers the unique opportunity to work for a global leader in biotechnology and diagnostics.
• Compared to other internships, this role may offer more responsibility and autonomy, as well as greater opportunities for professional growth and development.
• Career paths following this internship may include roles in marketing, compliance, or related fields within the pharmaceutical industry.

ASSUMPTION: Applicants should consider the unique opportunities and challenges offered by this role compared to other marketing and compliance internships within the pharmaceutical industry.

📝 Sample Projects

• Developing and implementing a digital archiving system for HCO consent forms
• Analyzing and optimizing document management processes to improve efficiency and accuracy
• Collaborating with internal teams to ensure compliance with regulatory requirements and organizational policies

ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities that may be assigned to the intern in this role.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30 days?
• How does this role fit into the overall marketing and compliance strategy for the company?
• What opportunities are there for professional growth and development during this internship?
• How does Roche support work-life balance for its employees?
• What is the typical career path for someone in this role?

ASSUMPTION: These interview questions are designed to help applicants better understand the role, the company, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for interview questions that assess your communication skills, organizational skills, and ability to work effectively in a team environment
• Follow up with the hiring manager or HR representative within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.