📌 Core Information
🔹 Job Title: Digital Sales Account Management (People Management/Leadership role)
🔹 Company: Microsoft
🔹 Location: Dublin, Ireland
🔹 Job Type: Full-Time
🔹 Category: Technology
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and driving digital transformations in corporate accounts
- Building, motivating, and mentoring a high-functioning sales team
- Engaging with customers to address their key business priorities and develop roadmaps
- Proactively cultivating relationships with customers, especially at the senior level
- Working cross-collaboratively with a focus on diversity, inclusivity, wellbeing, sustainability, and learning
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of digital sales and account management.
📋 Key Responsibilities
✅ Build, motivate, and mentor a high-functioning sales team with different disciplines
✅ Lead teams to leverage storytelling strategies and create opportunities to drive sales
✅ Engage with corporate customers to address their key business priorities and help them develop a roadmap to drive adoption and usage
✅ Proactively cultivate trusting and influential relationships with customers, especially at the senior level
✅ Collaborate cross-functionally to deliver on shared goals and live Microsoft's values
ASSUMPTION: This role involves a high degree of strategic planning, team management, and customer engagement.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 5-10 years of experience in digital sales, account management, or a related role, with at least 2 years in a leadership capacity
Required Skills:
- Proven leadership and team management skills
- Strong sales and customer engagement skills
- Excellent communication and presentation skills
- Ability to build and maintain strong relationships with customers and partners
- Proficient in Microsoft Office Suite and CRM software
Preferred Skills:
- Experience working with non-profit or humanitarian organizations
- Fluency in multiple languages
- Strong public speaking and presentation skills
ASSUMPTION: This role requires a well-rounded skill set, with a strong focus on leadership, sales, and customer engagement.
💰 Compensation & Benefits
Salary Range: €80,000 - €120,000 per year (based on industry standards for this role and experience level)
Benefits:
- Competitive benefits package, including health insurance and retirement plans
- Generous vacation and time-off policies
- Employee stock purchase plan
- Opportunities for professional development and career growth
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for meetings and project demands)
ASSUMPTION: Salary range is estimated based on industry standards for this role and experience level in Dublin, Ireland.
📌 Applicant Insights
🔍 Company Context
Industry: Technology, specifically focused on digital sales and account management for non-profit and humanitarian organizations
Company Size: Large (201-500 employees)
Founded: 1975 (as Microsoft), Technology for Social Impact team is newer and focused on bringing technology to non-profits and humanitarian organizations
Company Description:
- Microsoft is a multinational technology company that develops, manufactures, licenses, supports, and sells computer software, consumer electronics, and personal computers and services
- The Technology for Social Impact team is chartered with the mission of bringing the power of technology to every non-profit and humanitarian organization to accelerate Social Good
- This role is part of the TSI Growth Sales team, focused on driving digital transformations in corporate accounts
Company Specialties:
- Operating Systems
- Productivity and Business Processes
- Intelligent Cloud
- Technology for Social Impact
Company Website: www.microsoft.com
ASSUMPTION: Microsoft's focus on Technology for Social Impact is a relatively new initiative, and this role plays a crucial part in its success.
📊 Role Analysis
Career Level: Mid to Senior level, with significant leadership responsibilities
Reporting Structure: This role reports directly to the TSI Growth Sales Director and manages a team of sales managers
Work Arrangement: On-site, with flexibility for remote work as needed
Growth Opportunities:
- Potential to advance to a Director or higher-level role within the TSI Growth Sales organization
- Opportunities to work on high-impact projects and initiatives that drive social good
- Chance to develop and grow a team of sales managers and contribute to their career development
ASSUMPTION: This role offers significant growth potential, both in terms of career advancement and impact on the organization's mission.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): Dublin, Ireland
Geographic Context:
- Dublin is the capital and largest city of Ireland, with a vibrant tech industry and a high quality of life
- The office is located in the heart of Dublin, with easy access to public transportation and amenities
- Dublin offers a multicultural environment with a strong sense of community
Work Schedule: Full-time, with flexibility for meetings and project demands
ASSUMPTION: This role is based in Dublin, Ireland, and may require occasional travel to other Microsoft offices or client sites.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- On-site interview with the hiring manager and other team members
- Final interview with the TSI Growth Sales Director
- Background check and offer extension
Key Assessment Areas:
- Sales and customer engagement skills
- Leadership and team management skills
- Strategic thinking and problem-solving abilities
- Cultural fit and alignment with Microsoft's values
Application Tips:
- Highlight your leadership and sales experience, with a focus on driving digital transformations in corporate accounts
- Tailor your resume and cover letter to emphasize your relevant skills and experiences
- Prepare for behavioral interview questions that focus on your leadership style, sales strategies, and customer engagement
ATS Keywords: Digital Sales, Account Management, People Management, Leadership, Talent Acquisition, Recruiting, Change Management, Sales Strategy, Customer Engagement, Relationship Building, Digital Transformation, Storytelling, Collaboration, Inclusivity, Wellbeing, Sustainability
ASSUMPTION: The application process for this role may be competitive, and applicants should highlight their relevant skills and experiences to increase their chances of success.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Microsoft Dynamics 365)
- Project management tools (e.g., Microsoft Project, Asana, Trello)
- Communication and collaboration tools (e.g., Microsoft Teams, Slack)
ASSUMPTION: This role requires proficiency in Microsoft Office Suite and CRM software, with a focus on using these tools to drive sales and customer engagement.
👔 Cultural Fit Considerations
Company Values:
- Respect
- Integrity
- Accountability
- Passion for customers
- One Microsoft
- Innovation
- Collaboration
Work Style:
- Customer-obsessed
- Data-driven
- Agile and adaptable
- Collaborative and inclusive
- Focused on continuous learning and growth
Self-Assessment Questions:
- How do you embody Microsoft's values in your daily work?
- Can you provide an example of a time when you drove digital transformation in a corporate account?
- How do you foster a culture of inclusivity and collaboration within your team?
ASSUMPTION: Applicants should be able to demonstrate a strong fit with Microsoft's values and work style, with a focus on customer obsession, collaboration, and continuous learning.
⚠️ Potential Challenges
- Managing a team with diverse skills and backgrounds
- Driving digital transformations in corporate accounts with varying levels of technological maturity
- Balancing the demands of sales targets with the organization's mission to drive social good
- Occasional travel requirements
ASSUMPTION: This role presents unique challenges that require a strategic, adaptable, and customer-focused approach.
📈 Similar Roles Comparison
- Unlike traditional sales roles, this position focuses on driving digital transformations in corporate accounts, with a strong emphasis on leadership and team management
- This role is part of Microsoft's Technology for Social Impact initiative, which sets it apart from other sales positions within the company
- Career progression in this role may lead to leadership positions within the TSI Growth Sales organization or other areas of the company
ASSUMPTION: Applicants should consider the unique aspects of this role and how it aligns with their career goals and interests.
📝 Sample Projects
- Developing and executing a digital transformation strategy for a corporate account
- Building and managing a high-performing sales team to drive revenue growth
- Collaborating with cross-functional teams to deliver on shared goals and drive social good
ASSUMPTION: These sample projects illustrate the strategic, leadership-focused nature of this role and the impact it can have on both the organization and its customers.
❓ Key Questions to Ask During Interview
- How does this role contribute to Microsoft's mission to drive social good through technology?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the TSI Growth Sales team collaborate with other Microsoft teams and departments?
- What opportunities are there for professional development and career growth within the TSI Growth Sales organization?
- How does Microsoft support work-life balance for its employees?
ASSUMPTION: These interview questions are designed to provide insight into the role, the team, and the company, helping applicants make an informed decision about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences, with a focus on leadership, sales, and digital transformation
- Prepare for behavioral interview questions that focus on your leadership style, sales strategies, and customer engagement
- Research Microsoft's Technology for Social Impact initiative and be prepared to discuss how your skills and experiences align with its mission
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
