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Director, B2B Growth Strategy

PayPal
Full-time
On-site
Chicago, Illinois, United States
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director, B2B Growth Strategy

πŸ”Ή Company: PayPal

πŸ”Ή Location: Austin, Texas, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: May 28, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Hybrid (3 days in office, 2 days remote)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading a global team of growth strategists to optimize merchant journeys
  • Developing and executing growth strategies across PayPal's core SMB segments and product portfolio
  • Collaborating cross-functionally with Product Marketing, Campaigns, Product, and Data teams
  • Driving measurable business impact through data-driven insights and continuous optimization

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to influence senior stakeholders. The ideal candidate will have a proven track record in B2B or SMB-focused growth marketing and experience managing global programs.

πŸ“‹ Key Responsibilities

βœ… Own the strategic roadmap for merchant acquisition, activation, engagement, and retention across global SMB segments

βœ… Lead the definition and prioritization of ICPs and TAMs, ensuring deep alignment between audience insights and go-to-market execution

βœ… Guide the creation of end-to-end journeys that integrate messaging, channel planning, and conversion optimization

βœ… Partner with Analytics and Product Marketing to set OKRs, track KPIs, and continuously refine programs based on data and testing

βœ… Serve as a strategic partner to cross-functional teams to drive scalable go-to-market motions

βœ… Bring fluency across SEM, Paid Social, Display, Email, Programmatic, SEO, and Owned properties to shape the right mix for each initiative

βœ… Champion test-and-learn culture by designing and scaling growth experiments to unlock new opportunities

βœ… Lead, coach, and inspire a team of global strategists, ensuring alignment with business goals and building a culture of ownership and excellence

βœ… Own the development and tracking of OKRs and KPIs across acquisition, activation, and retention programs

βœ… Partner closely with Analytics and PMM to turn insights into action, translating performance data into clear optimization paths, new experiments, and scalable GTM plays

βœ… Champion a data-driven culture by embedding KPI dashboards and reporting rituals across the team, driving accountability and continuous improvement across all growth initiatives

ASSUMPTION: This role requires a strong understanding of lifecycle and funnel marketing best practices, as well as the ability to translate data into actionable growth strategies.

🎯 Required Qualifications

Education: Not specified (Assumed: Bachelor's degree in Marketing, Business, or a related field)

Experience: 10+ years in B2B or SMB-focused growth marketing, product marketing, or strategy roles

Required Skills:

  • Proven track record in building and managing global acquisition, engagement, and retention programs
  • Expert understanding of lifecycle and funnel marketing best practices
  • Demonstrated ability to translate data into actionable growth strategies
  • Strong executive presence and ability to influence senior stakeholders
  • Knowledge of financial services, commerce, or SaaS preferred

Preferred Skills:

  • Passion for serving entrepreneurs, small business owners, and the makers who power the global economy

ASSUMPTION: While not explicitly stated, a Bachelor's degree in Marketing, Business, or a related field is typically required for this role. Additionally, experience owning or influencing marketing budgets at scale ($XXM+) is preferred but not explicitly stated.

πŸ’° Compensation & Benefits

Salary Range: $176,500 to $262,350 per year (Based on industry standards for a Director-level role in B2B growth strategy)

Benefits:

  • Flexible work environment (3 days in the office, 2 days remote)
  • Employee share options
  • Health insurance
  • Life insurance

Working Hours: 40 hours per week

ASSUMPTION: PayPal provides a comprehensive benefits package, including health, life, and vision insurance, as well as retirement plans and employee share options. The salary range provided is an estimate based on industry standards for a Director-level role in B2B growth strategy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically focused on online payments, mobile commerce, and money transfers

Company Size: 10,001+ employees (Enterprise)

Founded: 1998 (as Confinity), rebranded as PayPal in 2001

Company Description:

  • PayPal is a leading global payments platform that enables digital and mobile payments on behalf of consumers and merchants
  • It connects businesses with consumers in 200 markets, enabling global e-commerce
  • PayPal's platforms allow consumers to shop, send, and receive money online and in person

Company Specialties:

  • Online Payments
  • Mobile Commerce
  • Payment Security
  • Money Transfers
  • Payment Processing
  • Monetization for Developers
  • E-commerce

Company Website: https://www.paypal.com/us/home

ASSUMPTION: PayPal is a well-established company with a strong global presence and a reputation for innovation in the payments industry. It offers a comprehensive benefits package and a flexible work environment to attract and retain top talent.

πŸ“Š Role Analysis

Career Level: Director (Senior leadership role)

Reporting Structure: This role reports directly to the Senior Vice President of Global SMB Growth and is responsible for leading a global team of growth strategists

Work Arrangement: Hybrid (3 days in the office, 2 days remote) with a balanced approach to in-person collaboration and remote work

Growth Opportunities:

  • Potential to advance to a VP or SVP role within the Global SMB Growth organization
  • Opportunities to expand the team and take on additional responsibilities as the business grows
  • Chance to work on high-impact initiatives that drive business growth and shape the future of PayPal's SMB offerings

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the organization and take on additional responsibilities as the business grows.

🌍 Location & Work Environment

Office Type: Hybrid (3 days in the office, 2 days remote)

Office Location(s): Austin, Texas, United States

Geographic Context:

  • Austin is the capital of Texas and the 11th-most populous city in the United States
  • It is known for its vibrant tech industry, with a strong presence of startups and established companies
  • The city offers a high quality of life, with a diverse culture, numerous parks, and a thriving music and arts scene

Work Schedule: Standard business hours, with flexibility for remote work on certain days

ASSUMPTION: Austin offers a dynamic work environment with a strong tech industry and a high quality of life, making it an attractive location for professionals in the payments and e-commerce sectors.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a member of the HR team
  • Behavioral and technical interviews with the hiring manager and team members
  • Final round interviews with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Data analysis and interpretation abilities
  • Leadership and team management skills
  • Cross-functional collaboration and stakeholder management
  • Industry knowledge and understanding of PayPal's products and services

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills, leadership experience, and ability to work collaboratively in a cross-functional environment
  • Research PayPal's products, services, and competitors to demonstrate your industry knowledge

ATS Keywords: B2B growth strategy, SMB-focused, lifecycle marketing, funnel optimization, data-driven decision making, cross-functional leadership, channel strategy, team management, stakeholder communication

ASSUMPTION: PayPal's interview process is designed to assess candidates' strategic thinking, problem-solving skills, and ability to work collaboratively in a cross-functional environment. Tailoring your application materials and preparing for behavioral and situational interview questions will help you succeed in the interview process.

πŸ› οΈ Tools & Technologies

  • Data analysis and visualization tools (e.g., Tableau, Power BI)
  • Marketing automation and CRM platforms (e.g., Marketo, Salesforce)
  • Project management tools (e.g., Asana, JIRA)
  • Collaboration and communication tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: This role requires proficiency in data analysis and visualization tools, marketing automation and CRM platforms, and project management tools. Familiarity with collaboration and communication tools is also essential for effective teamwork in a hybrid work environment.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusion: PayPal is committed to creating an inclusive environment where everyone can thrive
  • Innovation: PayPal fosters a culture of continuous learning and improvement
  • Collaboration: PayPal values teamwork and cross-functional collaboration
  • Wellness: PayPal prioritizes the well-being of its employees and encourages work-life balance

Work Style:

  • Data-driven: PayPal emphasizes data-driven decision making and continuous optimization
  • Cross-functional: PayPal encourages collaboration and knowledge-sharing across teams and departments
  • Agile: PayPal operates in a fast-paced, dynamic environment and values adaptability and flexibility

Self-Assessment Questions:

  • Do you thrive in a data-driven, collaborative environment?
  • Are you comfortable working cross-functionally and managing stakeholders?
  • Do you have experience leading teams and driving growth in a dynamic, fast-paced environment?

ASSUMPTION: PayPal values candidates who are comfortable working in a data-driven, collaborative environment and have experience leading teams and driving growth in a dynamic, fast-paced setting.

⚠️ Potential Challenges

  • Managing a global team with diverse time zones and cultural backgrounds
  • Balancing the need for data-driven decision making with the need for swift execution
  • Navigating a large, matrixed organization with multiple stakeholders
  • Adapting to changes in the payments industry and evolving customer needs

ASSUMPTION: This role presents unique challenges, such as managing a global team, balancing data-driven decision making with swift execution, and navigating a large, matrixed organization. Candidates should be prepared to adapt to changes in the payments industry and evolving customer needs.

πŸ“ˆ Similar Roles Comparison

  • Compared to other B2B growth strategy roles, this position offers a broader scope of responsibilities, including audience targeting, lifecycle marketing, and performance management
  • PayPal's focus on SMBs sets this role apart from other B2B growth strategy positions, which may focus on enterprise customers or other segments
  • Career path comparison: This role offers a clear path to advancement within PayPal's Global SMB Growth organization, with opportunities to take on additional responsibilities as the business grows

ASSUMPTION: This role offers a unique combination of responsibilities, with a broader scope than typical B2B growth strategy positions and a clear path to advancement within PayPal's Global SMB Growth organization.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new SMB-focused product offering
  • Optimizing the onboarding journey for new SMB merchants to drive activation and retention
  • Conducting a comprehensive analysis of PayPal's SMB customer segments to inform targeted marketing campaigns

ASSUMPTION: This role involves a wide range of projects, from developing go-to-market strategies for new products to optimizing customer journeys and conducting market research to inform targeted marketing campaigns.

❓ Key Questions to Ask During Interview

  • What are the top priorities for this role in the first 30, 60, and 90 days?
  • How does this role collaborate with other teams within the Global SMB Growth organization and across PayPal?
  • What are the most significant challenges facing the SMB segment, and how does this role address them?
  • How does PayPal support the professional development and growth of its employees?
  • What is the company's approach to work-life balance and employee well-being?

ASSUMPTION: Asking these questions will help you understand the role's priorities, the organization's culture, and the company's commitment to employee growth and well-being.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills, leadership experience, and ability to work collaboratively in a cross-functional environment
  • Research PayPal's products, services, and competitors to demonstrate your industry knowledge
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.