📌 Core Information
🔹 Job Title: Director, Business Operations (Marketplace Growth)
🔹 Company: Jerry.ai
🔹 Location: San Francisco Bay Area, California, United States (Remote OK)
🔹 Job Type: Full-Time
🔹 Category: Business Operations, Management Consulting
🔹 Date Posted: 2025-07-30
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Scaling Jerry's core insurance business to reach 50M customers and become a $10B business
- Owning the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance
- Working cross-functionally with product, engineering, and analytics to create a seamless user experience and ensure ongoing carrier success
- Driving critical outcomes for Jerry’s insurance marketplace, such as loss ratio, retention, and conversion
ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively with various teams to achieve business growth.
📋 Key Responsibilities
✅ Own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance
✅ Collaborate cross-functionally with product, engineering, and analytics to create a seamless user experience and ensure ongoing carrier success
✅ Drive critical outcomes for Jerry’s insurance marketplace, such as loss ratio, retention, and conversion
✅ Scale Jerry's core insurance business to reach 50M customers and become a $10B business
ASSUMPTION: This role involves a high level of strategic planning, data analysis, and cross-functional collaboration to achieve business goals.
🎯 Required Qualifications
Education: Bachelor’s degree in a quantitative discipline (e.g., Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research)
Experience: 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred)
Required Skills:
- Proven track record of hiring and managing high-performing teams
- Structured problem-solving framework and first principles thinking
- Excellent communication skills with various stakeholders, from technical teams to C-suite
- Ability to set high bars and continuously push for excellence
Preferred Skills:
- Experience in the insurance industry or marketplace growth
- Familiarity with AI and automation technologies
ASSUMPTION: Given the role's focus on business operations and marketplace growth, candidates with a strong background in management consulting and team management are highly sought after.
💰 Compensation & Benefits
Salary Range: $150,000 - $250,000 per year (Estimated based on industry standards for the role, experience level, and location)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO and flexible work arrangements
- Equity compensation
Working Hours: Full-time (40 hours/week) with flexible work arrangements
ASSUMPTION: The salary range is estimated based on industry standards for a Director-level role in business operations, with consideration for the candidate's experience and the company's size and growth stage.
📌 Applicant Insights
🔍 Company Context
Industry: Fintech, Insurtech
Company Size: 201-500 employees (Mid-size)
Founded: 2017
Company Description:
- Jerry.ai is America’s first and only super app to radically simplify car ownership
- Offers a range of services, including insurance, buy/sell, registration, loans, safety, repairs, parking, and more
- Backed by AI and machine learning, Jerry.ai simplifies and automates car ownership and maintenance
Company Specialties:
- Insurance
- Artificial Intelligence
- Mobile Application
- Consumer Software
- Internet Technology
- Fintech
- Automotive
- Insurtech
Company Website: jerry.ai
ASSUMPTION: Jerry.ai is a rapidly growing fintech company focused on disrupting the car ownership market, offering a wide range of services through its AI-powered super app.
📊 Role Analysis
Career Level: Director, Executive
Reporting Structure: Reports directly to the VP of Insurance Operations
Work Arrangement: Remote OK, with flexible work arrangements
Growth Opportunities:
- Potential to grow with the company as it scales and expands its services
- Opportunity to lead and mentor a high-performing team
- Chance to work closely with brilliant leaders and teammates from top companies
ASSUMPTION: This role offers significant growth opportunities as Jerry.ai continues to expand and disrupt the car ownership market.
🌍 Location & Work Environment
Office Type: Remote-first with physical offices in Palo Alto, CA; Toronto, ON; and Lockport, NY
Office Location(s): San Francisco Bay Area, California, United States (Remote OK)
Geographic Context:
- The San Francisco Bay Area is a major tech hub with a high cost of living
- Remote work allows for flexibility and a better work-life balance
- The company has a global presence, with offices in the US and Canada
Work Schedule: Full-time (40 hours/week) with flexible work arrangements
ASSUMPTION: The remote work arrangement allows for a better work-life balance and the ability to attract top talent from across the globe.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with cross-functional team members
- Final round with the VP of Insurance Operations
Key Assessment Areas:
- Problem-solving and analytical skills
- Communication and collaboration skills
- Leadership and team management skills
- Cultural fit and alignment with company values
Application Tips:
- Highlight your management consulting experience and track record of driving business growth
- Demonstrate your ability to work cross-functionally and drive results through others
- Showcase your problem-solving skills and first principles thinking
ATS Keywords: Management Consulting, Team Management, Problem-Solving, Communication, Strategic Planning, Cross-Functional Collaboration, User Experience, Automation, Performance Metrics, Insurance Marketplace, Data Analysis, Leadership, Innovation, AI, Customer Retention, Market Growth
ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, analytical skills, and ability to work effectively with various teams.
🛠️ Tools & Technologies
- AI and machine learning platforms
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Project management software (e.g., Asana, Jira, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The specific tools and technologies used will depend on the candidate's role and the team's needs.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Data-driven
- Collaborative
- Accountable
Work Style:
- Fast-paced and dynamic
- Data-driven and analytical
- Collaborative and cross-functional
- Results-oriented and accountable
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you comfortable working with data and using it to drive decision-making?
- Do you enjoy collaborating with various teams to achieve common goals?
- Are you results-oriented and accountable for your actions?
ASSUMPTION: Jerry.ai values candidates who are customer-centric, innovative, data-driven, collaborative, and accountable, with a strong work ethic and a desire to make an impact.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic environment may be challenging for some candidates
- The role requires a high level of strategic thinking and analytical skills, which may be demanding
- Candidates may face competition from other highly qualified management consultants
- Working remotely may present challenges in maintaining work-life balance and staying connected with the team
ASSUMPTION: While this role presents numerous opportunities, it also comes with its own set of challenges that candidates should be prepared to face.
📈 Similar Roles Comparison
- This role is unique in its focus on scaling a fintech company's core insurance business and driving marketplace growth
- Compared to traditional management consulting roles, this position offers more ownership and responsibility for driving business outcomes
- Career progression may involve moving into a VP or C-level role as the company continues to grow and expand its services
ASSUMPTION: This role is distinct from other management consulting or business operations positions due to its focus on marketplace growth and the opportunity to drive significant business impact.
📝 Sample Projects
- Developing and implementing a new quoting engine and automation infrastructure to improve user experience and carrier performance
- Analyzing market trends and competitor activities to inform strategic decision-making and drive marketplace growth
- Optimizing carrier performance metrics, such as loss ratio, retention, and conversion, to improve overall marketplace health
ASSUMPTION: These sample projects illustrate the strategic and analytical nature of the role, as well as the opportunity to drive significant business impact.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits into the organization?
- How does Jerry.ai support the growth and development of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Jerry.ai measure the success of this role, and what are the key performance indicators (KPIs)?
- What are the biggest challenges facing the insurance marketplace, and how can this role help address them?
ASSUMPTION: These questions will help candidates better understand the role, the team, and the company's priorities, as well as assess their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your management consulting experience, team management skills, and problem-solving abilities
- Prepare for the interview by researching Jerry.ai's business model, market position, and competitive landscape
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
