Director, Employee Comms - Growth

📌 Core Information

🔹 Job Title: Director, Employee Comms - Growth

🔹 Company: eBay

🔹 Location: San Jose, California, United States & Austin, Texas, United States

🔹 Job Type: Full-time

🔹 Category: Technology, Information and Internet

🔹 Date Posted: July 29, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Developing and driving a comprehensive internal communications strategy for the Growth Organization
• Partnering with senior leaders to align messaging and communicate change effectively
• Translating complex topics into clear, compelling communications
• Supporting change management initiatives and fostering team cohesion
• Building frameworks to promote cultural consistency and improve collaboration across globally distributed teams

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and experience working with senior leaders and global teams.

📋 Key Responsibilities

✅ Developing and implementing an internal communications strategy for the Growth Organization, tailored to evolving priorities and business goals

✅ Partnering with senior leaders to align messaging, encourage teams, and communicate change clearly and effectively

✅ Translating complex topics into clear, compelling communications that connect employees across fields and levels

✅ Supporting change management initiatives by crafting thoughtful, scalable communications that foster adoption, clarity, and team cohesion

✅ Building frameworks and rhythms that promote cultural consistency, reduce silos, and improve collaboration across globally distributed teams

✅ Supporting executive visibility and engagement through high-impact communications

✅ Partnering with the People team and key administrative and operations teams to support employee engagement and organizational transformation

✅ Establishing metrics and feedback loops to measure communications efficiency and advise strategy

✅ Ensuring consistency with eBay’s global brand, voice, and values across all internal touchpoints

ASSUMPTION: This role involves a high degree of collaboration, strategic thinking, and strong communication skills to drive internal communications and support organizational change.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Journalism, Public Relations, or related field required. MS, MBA, or equivalent advanced degree preferred.

Experience: 12+ years of experience in employee or executive communications, with a strong track record supporting senior leaders and large-scale organizational change. 8+ years of leadership or people management experience.

Required Skills:

• Proven track record to communicate in high-growth, matrixed, and global organizations
• Experience collaborating across diverse functional areas and aligning communications for multiple executive collaborators
• Strong skills in change management communications, especially around transformation and technology shifts
• Outstanding storytelling, writing, and message development skills
• Ability to influence and build relationships at all levels of the organization
• Experience managing complex communication programs from strategy through execution

Preferred Skills:

• Experience working in the retail, ecommerce, or tech sectors

ASSUMPTION: Candidates should have a strong background in employee communications, experience working with senior leaders, and a proven track record in change management communications.

💰 Compensation & Benefits

Salary Range: The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range of $190,400 - $254,200. The base pay range for all other U.S. work locations is expected in the range of $148,400 - $220,500. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

Benefits:

• Medical
• Financial
• Paid Time Off
• Parental Leave
• Target Bonus
• Restricted Stock Units

Working Hours: Full-time position, typically 40 hours per week.

ASSUMPTION: The salary range provided is an estimate based on the job description and industry standards for similar roles. The actual offer may vary based on the candidate's qualifications and the company's assessment.

📌 Applicant Insights

🔍 Company Context

Industry: eBay is a global ecommerce leader, connecting millions of buyers and sellers in more than 190 markets around the world. They are committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts.

Company Size: eBay has 10,001+ employees, providing ample opportunities for growth and collaboration.

Founded: eBay was founded in 1995 and has since grown into a publicly traded company with a strong global presence.

Company Description:

• eBay creates pathways to connect millions of sellers and buyers globally
• Their technology empowers customers, providing everyone the opportunity to grow and thrive
• The company's work creates waves of change for customers, the company, communities, and the planet

Company Specialties:

• e-commerce
• retail
• internet and technology

Company Website: https://www.ebayinc.com/

ASSUMPTION: eBay's large size and global presence offer candidates the opportunity to work on a vast scale and collaborate with diverse teams.

📊 Role Analysis

Career Level: This role is a senior leadership position, requiring a high level of experience and expertise in employee communications and change management.

Reporting Structure: The Director of Employee Communications will report directly to the Chief Growth Officer and work closely with senior leaders across various functions within the Growth Organization.

Work Arrangement: This role is remote-friendly, allowing for flexibility in work arrangements.

Growth Opportunities:

• Potential to shape the internal communications strategy for a large, global organization
• Opportunity to work closely with senior leaders and influence strategic decision-making
• Possibility to expand the role's scope and impact as the company continues to grow and evolve

ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a substantial impact on eBay's internal communications and culture.

🌍 Location & Work Environment

Office Type: eBay has multiple office locations, with the primary offices for this role being in San Jose, California, and Austin, Texas.

Office Location(s): 2025 Hamilton Avenue, San Jose, CA 95125, US & Austin, Texas, United States

Geographic Context:

• San Jose, California: Known for its tech industry and vibrant culture, San Jose offers a diverse range of neighborhoods and amenities
• Austin, Texas: A rapidly growing city with a strong tech industry, Austin is known for its live music scene and outdoor activities

Work Schedule: Full-time, with flexibility for remote work arrangements.

ASSUMPTION: The remote-friendly nature of this role allows for flexibility in work arrangements, catering to different preferences and needs.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the hiring team
• Final interview with the Chief Growth Officer

Key Assessment Areas:

• Communication skills and strategic thinking
• Experience with change management and transformation initiatives
• Ability to work collaboratively with senior leaders and diverse teams
• Alignment with eBay's company values and culture

Application Tips:

• Tailor your resume and cover letter to highlight your experience in employee communications, change management, and collaboration with senior leaders
• Prepare examples of your communication strategy and execution, demonstrating your ability to drive internal communications initiatives
• Be ready to discuss your experience with transformation and technology shifts, and how you've supported organizational change

ATS Keywords: Employee Communications, Change Management, Strategic Communication, Global Communication, Marketing Alignment, Executive Engagement, Cultural Consistency, Team Cohesion, Organizational Change, AI Transformation

ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, and experience with change management and collaboration with senior leaders.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, PowerPoint, Excel)
• Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on eBay's internal systems and the candidate's preferred methods of communication and collaboration.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsessed
• Inclusive
• One Team
• Agile
• Accountable
• Innovative

Work Style:

• Collaborative and cross-functional
• Data-driven and strategic
• Adaptable and responsive to change
• Focused on driving results and continuous improvement

Self-Assessment Questions:

• Do you thrive in a dynamic, fast-paced environment and embrace change as an opportunity for growth?
• Are you comfortable working with senior leaders and influencing strategic decision-making?
• Do you have experience building and maintaining strong relationships with diverse teams and stakeholders?

ASSUMPTION: eBay values candidates who are customer-focused, inclusive, collaborative, and adaptable, with a strong work ethic and a growth mindset.

⚠️ Potential Challenges

• Managing communications for a large, globally distributed team with diverse needs and preferences
• Balancing the need for strategic, long-term communications with immediate, tactical requirements
• Navigating organizational change and transformation initiatives, which can be complex and challenging
• Ensuring consistency in messaging and branding across multiple channels and platforms

ASSUMPTION: The successful candidate will be able to navigate these challenges effectively, leveraging their experience and skills in employee communications and change management.

📈 Similar Roles Comparison

• This role is unique in its focus on internal communications for the Growth Organization, requiring a strategic mindset and strong collaboration skills
• Compared to similar roles in other organizations, this position offers the opportunity to work with a global ecommerce leader and influence internal communications on a large scale
• Career progression in this role may lead to senior leadership positions within eBay's communications or growth organizations

ASSUMPTION: This role offers a unique opportunity to shape internal communications for a large, global organization and work closely with senior leaders to drive strategic initiatives.

📝 Sample Projects

• Developing and implementing a comprehensive internal communications strategy for a major organizational transformation initiative
• Crafting and executing high-impact communications to support executive visibility and engagement
• Managing a team of communications professionals to deliver high-quality, on-brand content for multiple channels and audiences

ASSUMPTION: The specific projects for this role may vary depending on eBay's current initiatives and the candidate's areas of expertise.

❓ Key Questions to Ask During Interview

• Can you describe the current state of internal communications within the Growth Organization and the vision for its future?
• How does this role collaborate with other communications teams and functions within eBay?
• What are the most pressing challenges facing the Growth Organization, and how can internal communications support its success?
• What opportunities exist for growth and development within this role and the broader organization?
• How does eBay support work-life balance and employee well-being, particularly for remote or hybrid workers?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates the candidate's interest in the role and eBay's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your experience in employee communications, change management, and collaboration with senior leaders
• Prepare examples of your communication strategy and execution, demonstrating your ability to drive internal communications initiatives
• Be ready to discuss your experience with transformation and technology shifts, and how you've supported organizational change
• Follow up with the hiring team one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.