Director, Internal and CEO Communications

Ontario Medical Association

Full-time

On-site

Toronto, Ontario, Canada

📌 Core Information

🔹 Job Title: Director, Internal and CEO Communications

🔹 Company: Ontario Medical Association

🔹 Location: Toronto, Ontario, Canada

🔹 Job Type: Full-Time

🔹 Category: Non-profit Organization Management

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Hybrid

🚀 Job Overview

Key aspects of this role include:

Driving organizational alignment and employee engagement through strategic communications.
Overseeing CEO communications for both external and internal audiences.
Acting as a trusted advisor to senior leadership, ensuring internal and CEO communications align with OMA’s culture, strategic priorities, and CEO goals.
Leading and collaborating cross-functionally on various communication initiatives, such as townhalls and leadership meetings.
Directing the Internal Communications team, fostering an inclusive and high-performing environment, and coaching direct reports.

ASSUMPTION: This role requires a strong strategic mindset, excellent communication skills, and the ability to build and maintain effective relationships with key stakeholders.

📋 Key Responsibilities

✅ Leading the development and execution of a comprehensive strategy to align internal communications channels and annual content calendars with OMA’s brand, priorities, values, culture, and EDI principles.

✅ Overseeing the development and execution of the CEO communications plan for external and internal audiences, including speeches, presentations, videos, blog posts, and response to correspondence.

✅ Partnering with key stakeholders to develop and execute multimedia communications plans and content that support transformative initiatives, ensuring employees are informed, prepared, and equipped to adopt new processes, policies, and systems in a hybrid workplace.

✅ In collaboration with Channel Communications & Operations colleagues and Technology stakeholders, driving the modernization of internal communication channels, tools, technologies, and processes to meet the evolving needs of a hybrid workforce, streamlining information management, and ensuring accessibility.

✅ Leading and collaborating cross-functionally on the strategic use of townhalls and leadership meetings, while incorporating feedback mechanisms that enable employees to share opinions, actively participate, and feel heard.

✅ Advising and supporting senior leadership with strategic guidance on messaging, platforms, and communication plans to support transformation and enhance employee alignment with organizational goals.

✅ Directing all aspects of internal communications to ensure content complies with the OMA brand strategy and standards, aligns with external communications, and integrates EDI principles.

✅ Leading the Internal Communications team, fostering an inclusive and high-performing environment, coaching and developing direct reports.

ASSUMPTION: This role requires a high level of autonomy and the ability to manage multiple projects and priorities effectively.

🎯 Required Qualifications

Education: University degree in Communications, Public Relations, Journalism, Marketing, or a related field.

Experience: Minimum ten (10) years of relevant experience, with a minimum of five (5) years in a leadership role, including experience supporting organizations through change.

Required Skills:

Proven experience in communications management, culture, employee relations, employee engagement, high-level writing skills, graphic design, and video editing.
Excellent leadership, strategic planning, and project management skills.
Strong communication, interpersonal, and stakeholder management skills.
Familiarity with Prosci & PMP designations would be considered an asset.

Preferred Skills:

Bilingualism (French/English) would be an asset.

ASSUMPTION: Candidates should have a strong background in internal communications, employee engagement, and change management, with a proven track record of driving results in a dynamic, fast-paced environment.

💰 Compensation & Benefits

Salary Range: $120,000 - $160,000 CAD per year (based on industry standards for similar roles in Toronto)

Benefits:

Competitive salary and bonus program
Exceptional group benefits package, including a spending account and a robust wellness program
Paid professional development and continuous in-house learning opportunities
Friendly and flexible hybrid work environment

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Toronto. The actual salary may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: The Ontario Medical Association (OMA) operates in the non-profit organization management sector, representing over 40,000 physicians and medical students across the province. It plays a significant role in shaping health-care policy and implementing initiatives that strengthen and enhance Ontario’s health care system.

Company Size: The OMA has 201-500 employees, providing a mid-sized organization environment with opportunities for growth and collaboration.

Founded: 1880, as a voluntary association of the province's physicians, the OMA has a rich history and a strong reputation in the healthcare sector.

Company Description:

The OMA represents the political, clinical, and economic interests of Ontario's medical profession.
It works closely with patients to encourage healthy living practices and illness prevention.
The OMA is committed to the equity, diversity, and inclusion principles of humility, accountability, collaboration, courage, and integrity.

Company Specialties:

Health policy
Practice management
Legal Services
Strategy and Governance
Economics
Research
Analytics
Information Management
Insurance
Hospital Services
Medical Services
Physician Health
Public Affairs and Communications

Company Website: www.oma.org

ASSUMPTION: Working at the OMA offers candidates the opportunity to contribute to the healthcare sector, working alongside passionate professionals dedicated to improving the health and well-being of Ontarians.

📊 Role Analysis

Career Level: This role is at the senior management level, offering significant responsibility and influence within the organization.

Reporting Structure: The Director, Internal and CEO Communications reports directly to the Vice President, Executive Office and Corporate Affairs and works closely with senior leadership across various departments.

Work Arrangement: This role follows a hybrid work arrangement, requiring a minimum number of days in the Toronto office.

Growth Opportunities:

As the OMA continues to grow and evolve, there may be opportunities for the successful candidate to take on additional responsibilities or move into a more senior role.
The OMA offers professional development opportunities, allowing employees to grow both personally and professionally.

ASSUMPTION: This role provides ample opportunities for career growth and development within the organization.

🌍 Location & Work Environment

Office Type: The OMA's headquarters is located in downtown Toronto, offering a vibrant and dynamic work environment.

Office Location(s): 150 Bloor Street West, Toronto, Ontario M5S 3C1, CA

Geographic Context:

Toronto is the capital city of the province of Ontario and the largest city in Canada.
It is known for its multicultural diversity, strong economy, and robust job market.
The city offers a wide range of amenities, cultural attractions, and recreational opportunities.

Work Schedule: The OMA follows a standard work schedule, with some flexibility for hybrid work arrangements.

ASSUMPTION: Working in Toronto offers candidates the benefits of living in a major metropolitan city, with all the amenities and opportunities that entails.

💼 Interview & Application Insights

Typical Process:

The application process involves submitting a resume and cover letter through the provided link.
Candidates may be required to participate in phone or video screenings, followed by in-person interviews with the hiring manager and other key stakeholders.
Final-round interviews may include a presentation or case study component.

Key Assessment Areas:

Communication skills, both written and verbal
Strategic thinking and problem-solving abilities
Leadership and management skills
Cultural fit and alignment with OMA's values

Application Tips:

Tailor your resume and cover letter to highlight relevant skills and experiences that match the job requirements.
Demonstrate your understanding of the OMA's mission, values, and the role's responsibilities in your application materials.
Prepare for behavioral interview questions that focus on your problem-solving skills, leadership experiences, and ability to manage multiple priorities.
Research the OMA and its initiatives to show your enthusiasm for the role and the organization.

ATS Keywords: communications, internal communications, CEO communications, strategic planning, project management, stakeholder management, employee engagement, change management, hybrid work environment, Toronto

ASSUMPTION: The OMA's interview process is designed to assess candidates' skills, experiences, and cultural fit, ensuring they are the best fit for the role and the organization.

🛠️ Tools & Technologies

Microsoft Office Suite (Word, Excel, PowerPoint)
Project management tools (e.g., Asana, Trello, Microsoft Project)
Graphic design and video editing software (e.g., Adobe Creative Suite, Canva)
Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are commonly used in internal communications and project management.

👔 Cultural Fit Considerations

Company Values:

Respectful
Bold
Responsive
Transparent

Work Style:

The OMA values a collaborative and inclusive work environment, with a strong focus on teamwork and open communication.
The organization encourages innovation, creativity, and continuous learning.
The work style is fast-paced and dynamic, with a focus on driving results and achieving organizational goals.

Self-Assessment Questions:

How do you align with the OMA's values, particularly 'bold' and 'transparent' in your communication style?
How do you ensure that employees feel heard and valued in a hybrid work environment?
How do you approach continuous learning and professional development in your role?

ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with the OMA's values and work style, as well as a commitment to the organization's mission and goals.

⚠️ Potential Challenges

The role requires managing multiple priorities and projects simultaneously, which can be challenging at times.
Working in a hybrid environment may present unique communication and collaboration challenges.
The role involves navigating a complex organization with various stakeholders, which can be demanding.
The OMA is a large organization with a wide range of initiatives and projects, which can be overwhelming at times.

ASSUMPTION: Candidates should be prepared to face these challenges and have strategies in place to overcome them effectively.

📈 Similar Roles Comparison

This role is similar to a Director of Internal Communications or a Director of Corporate Communications in other organizations.
However, the OMA's focus on healthcare and its unique organizational structure may present unique challenges and opportunities.
Candidates should research similar roles in the non-profit sector and healthcare industry to better understand the unique aspects of this position.

ASSUMPTION: Understanding the similarities and differences between this role and comparable positions in other organizations is essential for candidates to make an informed decision about their application.

📝 Sample Projects

Developing and executing a comprehensive internal communications strategy to support a major organizational restructuring or transformation initiative.
Creating and implementing a multimedia communications plan to launch a new healthcare service or program, ensuring employees are informed, prepared, and engaged.
Leading a cross-functional team to modernize internal communication channels, tools, and technologies to meet the evolving needs of a hybrid workforce, streamlining information management, and ensuring accessibility.

ASSUMPTION: These sample projects illustrate the types of initiatives the Director, Internal and CEO Communications may lead, demonstrating the role's strategic and impactful nature.

💬 Key Questions to Ask During Interview

Can you describe the most significant internal communications challenge the OMA has faced in the past year, and how it was addressed?
How does the OMA support the professional development and growth of its employees, particularly in the Internal Communications team?
What is the OMA's approach to fostering a positive and inclusive work environment in a hybrid setting?
How does the OMA measure the success of its internal communications initiatives, and what metrics are most important?
What is the OMA's long-term vision for its internal communications strategy, and how does this role contribute to achieving that vision?

ASSUMPTION: Asking these questions demonstrates your interest in the role, the organization, and the opportunity to make a meaningful impact.

📝 Next Steps for Applicants

To apply for this position:

Submit your application through the provided link
Tailor your resume and cover letter to highlight your relevant skills and experiences, demonstrating your fit for the role and the OMA's mission.
Prepare for interviews by researching the OMA, its initiatives, and the role's responsibilities, and practicing your responses to common interview questions.
Follow up with the hiring manager after your interview, expressing your enthusiasm for the role and the organization.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

Apply now

Share this job

Twitter Facebook Linkedin Email