📌 Core Information
🔹 Job Title: Director, Key Cities Strategy and Growth
🔹 Company: Grubhub
🔹 Location: Chicago, IL (with remote flexibility)
🔹 Job Type: Full-time
🔹 Category: Strategy & Planning
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site with remote flexibility
🚀 Job Overview
Key aspects of this role include:
- Leading a team of analysts to drive strategic insights for Grubhub's business growth
- Identifying opportunities for local interventions to drive acquisition, retention, and market share in key regions
- Collaborating with various stakeholders to implement growth strategies
- Elevating the team's analytical skills and infrastructure to generate actionable insights
ASSUMPTION: This role requires a high level of strategic thinking, data analysis, and stakeholder management. The ideal candidate will have a strong background in strategy, analytics, and leadership.
📋 Key Responsibilities
✅ Drive consumer and business insights to develop strategies for delivering growth and profitability across the entire customer portfolio, focused on key geographic targets
✅ Lead and develop a team of analysts, cultivating and retaining talent
✅ Define the roadmap for the Key Cities Initiative to evolve and deepen the understanding of customer needs and behaviors
✅ Partner with Marketing, Logistics, Sales, Product, Revenue Management, and Finance teams, among others, to identify growth opportunities, develop shared agendas, and drive meaningful in-market results
✅ Apply sound, data-driven business judgment, weighing multiple factors, to determine and influence prioritization of marketing, pricing, product, sales, and driver investments across Grubhub
✅ Deliver regular, executive-level reporting to continuously assess performance, highlight opportunities, understand competition, and influence senior leaders
✅ Facilitate team-level goal definition and tracking to meet the organization’s KPIs
✅ Elevate the team's analytical skills and infrastructure to generate actionable insights by building robust tools and improving reporting and performance oversight.
✅ Elevate organization-wide decision-making utilizing not only quantitative dimensions but also by pairing it with strong conceptual problem solving, effectively synthesized into impactful, outcomes-oriented insights
ASSUMPTION: This role requires a high level of strategic thinking, data analysis, and stakeholder management. The ideal candidate will have a strong background in strategy, analytics, and leadership.
🎯 Required Qualifications
Education: Bachelor’s degree required in STEM or other quantitative field (e.g., Engineering, Business, Finance, Statistics, Math, Science, etc.)
Experience: 10+ years of experience in a strategy or business analytics leadership role, with 5+ years of leadership experience and managing teams
Required Skills:
- Proven track record of using analytics to drive business and organizational change
- Exceptional capacity to bridge quantitative and conceptual factors to drive balanced business decision-making
- Exhibited ability to direct and synthesize complex analysis and data into easily understandable, compelling, and actionable insights
- Strong written and oral communication skills to effectively influence various functional groups and up to executive levels
- Effective even when working in unstructured or uncertain environments; ability to create structure and develop long term agendas to direct own team or influence others
- Strong project management / prioritization and influence capabilities
- Deep experience with test and learn methodologies
Preferred Skills:
- Master’s degree in business, STEM, or other quantitative field
- Prior consulting experience
- Proficiency with data analysis, visualization, and automation tools (e.g., SQL, Python, Tableau, etc.)
ASSUMPTION: The ideal candidate will have a strong background in strategy, analytics, and leadership, with a proven track record of driving business growth through data-driven insights.
💰 Compensation & Benefits
Salary Range: $200,925 - $223,250 (varies by location)
Benefits:
- Flexible PTO
- Health and Wellness (excellent medical, dental, and vision benefits, 401k matching, employee network groups, and paid parental leave)
- Free Meals (weekly Grubhub credit)
- Social Impact (Grubhub Community Fund and paid time off for volunteering)
Working Hours: 40 hours per week, with flexible remote work options
ASSUMPTION: The salary range is competitive for the industry and location, with additional benefits to support work-life balance and employee well-being.
📌 Applicant Insights
🔍 Company Context
Industry: Grubhub is a leading food-ordering and delivery marketplace, part of Wonder, a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime. Grubhub features more than 375,000 merchants in over 4,000 U.S. cities.
Company Size: Grubhub has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Grubhub was founded in 2004 in Chicago, Illinois.
Company Description:
- Grubhub is on a mission to empower everyday convenience and champion merchants from coast to coast.
- Restaurants, grocery, and local merchants are the core of Grubhub's offering, with a focus on strengthening roots, deepening connections, and increasing positive impact.
- Grubhub provides flexible opportunities for drivers and has given more than $70 million to charitable organizations and communities nationwide through the Grubhub Community Fund.
Company Specialties:
- Food delivery and ordering
- Merchant support and growth
- Driver opportunities and community engagement
Company Website: grubhub.com
ASSUMPTION: Grubhub is a well-established company in the food delivery industry, with a strong focus on supporting local merchants and communities.
📊 Role Analysis
Career Level: This role is at the senior management level, reporting directly to the SVP of Growth.
Reporting Structure: The Director will lead a team of analysts and collaborate with various stakeholders across the organization.
Work Arrangement: This role is on-site with remote flexibility, allowing for a blend of in-office and remote work.
Growth Opportunities:
- Potential to influence strategic decisions across a significant portion of Grubhub's business
- Opportunity to lead and develop a team of analysts
- Possibility to expand the role's scope based on performance and business needs
ASSUMPTION: This role offers significant growth potential, both in terms of career advancement and team leadership.
🌍 Location & Work Environment
Office Type: Grubhub's offices are modern, collaborative spaces designed to foster innovation and teamwork.
Office Location(s): Chicago, IL (Merchandise Mart Plaza) and New York, NY (Bryant Park Office)
Geographic Context:
- Chicago: A vibrant, diverse city with a thriving food scene and a strong tech industry.
- New York: A global hub for finance, media, and technology, with a wide range of cultural and culinary experiences.
Work Schedule: The work schedule is flexible, with core hours between 10:00 AM and 3:00 PM CST.
ASSUMPTION: Grubhub's offices provide a dynamic, collaborative work environment, with flexible scheduling to support work-life balance.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent Acquisition team
- Behavioral and technical interviews with the hiring manager and team members
- Final interview with the SVP of Growth
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and problem-solving
- Data analysis and interpretation
- Communication and presentation skills
- Leadership and team management
- Cultural fit and alignment with Grubhub's values
Application Tips:
- Highlight relevant experience and achievements in your resume, with a focus on data-driven results and leadership impact
- Tailor your cover letter to demonstrate your understanding of Grubhub's business and your fit for the role
- Prepare for behavioral and technical interview questions by reflecting on your past experiences and researching Grubhub's industry and competition
ATS Keywords: Strategy, analytics, leadership, growth, key cities, insights, stakeholders, market share, acquisition, retention, data-driven, business strategy, market analysis, quantitative analysis, conceptual thinking, performance oversight, automation, reporting, customer insights
ASSUMPTION: Grubhub's interview process is designed to assess both technical skills and cultural fit, with a focus on strategic thinking and leadership potential.
🛠️ Tools & Technologies
- Data analysis and visualization tools (e.g., SQL, Python, Tableau)
- Project management and collaboration tools (e.g., Asana, Slack, Microsoft Office)
- Grubhub's proprietary data and analytics platforms
ASSUMPTION: Grubhub provides a comprehensive suite of tools to support data analysis, project management, and collaboration.
👔 Cultural Fit Considerations
Company Values:
- Empower everyday convenience
- Champion merchants
- Strengthen our roots, deepen our connections, and increase our positive impact
Work Style:
- Collaborative and data-driven
- Agile and adaptable
- Focused on continuous improvement and innovation
Self-Assessment Questions:
- How have you empowered everyday convenience through your past experiences?
- How have you championed merchants or other stakeholders in your previous roles?
- How do you approach continuous improvement and innovation in your work?
ASSUMPTION: Grubhub values a collaborative, data-driven work environment, with a focus on empowering everyday convenience and championing merchants.
⚠️ Potential Challenges
- Managing a team of analysts with varying skill levels and backgrounds
- Balancing strategic thinking with tactical execution
- Navigating a dynamic, fast-paced work environment
- Adapting to changes in the food delivery industry and competitive landscape
ASSUMPTION: This role presents unique challenges, including team management, strategic decision-making, and adaptability in a dynamic industry.
📈 Similar Roles Comparison
- Unlike other strategy roles, this position focuses on driving growth through targeted investments in key regions
- Grubhub's industry is highly competitive, with a strong focus on data-driven decision-making and continuous innovation
- Career progression in this role may involve expanding the scope of responsibilities or moving into a more senior leadership position
ASSUMPTION: This role is unique in its focus on driving growth through targeted investments in key regions, with opportunities for career progression based on performance and business needs.
📝 Sample Projects
- Developing a comprehensive market analysis and growth strategy for a key city, including customer segmentation, competitive landscape, and targeted interventions
- Building and implementing a data-driven performance dashboard to track key metrics and inform strategic decision-making
- Conducting a comprehensive review of Grubhub's pricing strategy and making data-driven recommendations to optimize market share and profitability
ASSUMPTION: These sample projects illustrate the strategic, data-driven nature of the role and the impact it can have on Grubhub's business.
❓ Key Questions to Ask During Interview
- How does this role fit into Grubhub's overall growth strategy, and what are the key priorities for the first 90 days?
- What are the most pressing challenges facing the team, and how can I help address them?
- How does Grubhub support the professional development and growth of its employees?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- How does Grubhub foster a culture of collaboration and innovation, and what are some examples of cross-functional projects or initiatives?
ASSUMPTION: These key questions help applicants understand the role's strategic context, team dynamics, and company culture, enabling them to make an informed decision about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and achievements, with a focus on data-driven results and leadership impact
- Write a compelling cover letter that demonstrates your understanding of Grubhub's business and your fit for the role
- Prepare for behavioral and technical interview questions by reflecting on your past experiences and researching Grubhub's industry and competition
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
