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Director of Strategic Partner Marketing

Trustpilot
Full-time
On-site
New York, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Strategic Partner Marketing

πŸ”Ή Company: Trustpilot

πŸ”Ή Location: New York, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 14, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site/Hybrid (2 days/week)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving global strategic partner marketing strategy
  • Owning joint go-to-market strategy with top-tier partners
  • Building collaborative marketing plans and delivering impactful campaigns
  • Strengthening and scaling marketing relationships within partner organizations
  • Championing internal alignment and equipping commercial teams with resources

ASSUMPTION: This role requires a strategic mindset with strong executional skills, as well as experience working with strategic partners in B2B tech or SaaS businesses.

πŸ“‹ Key Responsibilities

βœ… Develop and execute a global strategic partner marketing strategy, aligning with Trustpilot’s broader growth objectives and key partnership priorities.

βœ… Own the joint go-to-market strategy with key partners, building collaborative marketing plans and delivering impactful campaigns across regions.

βœ… Act as the marketing lead in strategic partner conversations, influencing joint initiatives and ensuring alignment across stakeholders.

βœ… Strengthen and scale marketing relationships within partner organizations to unlock new opportunities and drive mutual success.

βœ… Collaborate with Product Marketing to refine messaging, positioning, and value propositions tailored for each partnership.

βœ… Create co-branded sales and marketing collateral including pitch decks, playbooks, case studies, and thought leadership content.

βœ… Partner with regional marketing and commercial teams to localize and activate co-marketing campaigns in key markets.

βœ… Define clear KPIs for joint initiatives, track performance, share strategic insights with stakeholders, and continuously evolve strategies based on data.

βœ… Champion internal alignment by equipping commercial teams with the resources and training needed to engage partners and customers effectively.

βœ… Stay ahead of market trends and opportunities within the partner ecosystem, bringing innovative ideas to strengthen Trustpilot’s partner value proposition.

ASSUMPTION: This role involves cross-functional collaboration and influencing senior stakeholders, requiring excellent communication and storytelling skills.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 10+ years of experience in partner marketing, product marketing, or related roles in B2B tech or SaaS businesses

Required Skills:

  • Proven track record in strategic partner marketing or related roles
  • Deep understanding of SaaS business models and enterprise partner ecosystems
  • Exceptional communication and influencing skills
  • Strong analytical mindset with a proven ability to measure the impact of partner initiatives
  • Comfortable navigating ambiguity and collaborating in a highly cross-functional environment

Preferred Skills:

  • Experience with CRM, marketing automation, and partner management tools such as Salesforce, Crossbeam, or similar
  • Fluency in additional languages

ASSUMPTION: Candidates with experience working closely with strategic or Fortune 500 partners, ideally in data, analytics, or API-driven solutions, will be highly valued.

πŸ’° Compensation & Benefits

Salary Range: $162,000 - $185,000 gross per year (includes base salary, excludes variable pay, bonuses, and other benefits)

Benefits:

  • Restricted Stock Units
  • Flexible working options
  • 20 vacation days + 2 personal days + 10 paid holidays per year
  • Two (paid) volunteering days a year
  • Rich learning and development opportunities
  • Full health insurance
  • 401k matching your contributions dollar-for-dollar up to 4% of your base salary
  • Discounted club membership at Life Time Fitness
  • 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app
  • Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
  • Friendly, open office complete with a foosball table, roof deck with wifi, and unlimited snacks and drinks
  • Communal lunch, extra treats, and events during the month

Working Hours: Full-time (40 hours/week) with flexible working options

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Director of Strategic Partner Marketing role in the New York area. Actual compensation may vary based on factors such as skills, experience, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Trustpilot operates in the technology, information, and internet industry, focusing on online reviews and reputation management for businesses.

Company Size: Trustpilot is a mid-sized company with 501-1,000 employees, providing a collaborative and innovative work environment.

Founded: Trustpilot was founded in 2007 and has since grown to become a global leader in online reviews, with operations in multiple countries.

Company Description:

  • Trustpilot is an open, independent, and impartial platform that brings consumers and businesses together through reviews
  • The company helps consumers make informed choices and businesses build trust, grow, and improve
  • Trustpilot has over 300 million reviews and 64 million monthly active users, with 140 billion annual Trustbox impressions

Company Specialties:

  • Online reviews
  • Review software
  • Online reputation management
  • Customer reviews
  • Consumer reviews
  • Customer feedback
  • Consumer trust
  • Merchant reviews
  • Ecommerce reviews
  • Customer experience
  • Brand trust
  • Brand reputation
  • Marketing
  • SEO
  • Digital
  • Conversion
  • Open internet
  • Growth hacking

Company Website: Trustpilot

ASSUMPTION: Trustpilot's company description and specialties highlight its focus on facilitating trust between consumers and businesses through online reviews and reputation management.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, reporting directly to the Vice President of Product & Audience Marketing and working closely with the Senior Director of Strategic Partnerships.

Reporting Structure: The Director of Strategic Partner Marketing will have no direct reports but will collaborate extensively with regional marketing and commercial teams.

Work Arrangement: This role is hybrid, with an expected presence in the New York office for 2 days per week.

Growth Opportunities:

  • Potential to expand the role's scope and team as the partner marketing function grows
  • Opportunities to work on high-impact strategic initiatives and drive business growth
  • Possibility to transition into a leadership role with direct reports in the future

ASSUMPTION: This role offers significant growth potential as Trustpilot continues to expand its partner ecosystem and invest in its partner marketing function.

🌍 Location & Work Environment

Office Type: Trustpilot's New York office is a friendly, open workspace with a foosball table, roof deck with wifi, and unlimited snacks and drinks.

Office Location(s): 50 W 23rd St, Suite 1000, New York, NY 10010, US

Geographic Context:

  • New York City is a major global hub for technology, finance, and media industries
  • The office is conveniently located in the Flatiron District, close to public transportation and various amenities
  • The city offers a diverse range of cultural, culinary, and entertainment experiences

Work Schedule: Full-time (40 hours/week) with flexible working options, including remote work for 3 days per week

ASSUMPTION: The New York office provides a dynamic and collaborative work environment, with easy access to various resources and attractions.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the hiring manager
  • On-site or virtual interview with a panel of stakeholders
  • Final round interview with the Vice President of Product & Audience Marketing
  • Background check and offer extension

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Cross-functional collaboration and stakeholder management
  • Communication and influencing skills
  • Analytical mindset and data-driven decision-making
  • Cultural fit and alignment with Trustpilot's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of Trustpilot's business and the partner marketing function
  • Prepare examples of successful partner marketing campaigns or initiatives you've led
  • Showcase your ability to navigate ambiguity and collaborate effectively in a cross-functional environment
  • Follow up with the hiring manager after your interview to express your enthusiasm for the role and address any remaining questions

ATS Keywords: Strategic Partner Marketing, B2B Tech, SaaS, Partner Ecosystem, Joint Go-to-Market Strategy, Co-Marketing Plans, Stakeholder Management, Cross-Functional Collaboration, Data-Driven Decision Making, A/B Testing, CRM, Marketing Automation, Partner Management

ASSUMPTION: Trustpilot's interview process is designed to assess candidates' strategic thinking, cross-functional collaboration, and cultural fit, with a focus on real-world examples and problem-solving scenarios.

πŸ› οΈ Tools & Technologies

  • CRM: Salesforce
  • Marketing Automation: Pardot (or similar)
  • Partner Management: Crossbeam (or similar)
  • Project Management: Asana, Trello, or similar
  • Data Analysis: Google Analytics, Tableau, or similar
  • Collaboration: Microsoft Office Suite, Google Workspace, or similar

ASSUMPTION: Trustpilot uses a range of tools and technologies to support its marketing, sales, and partner management functions. Familiarity with these tools is not required but may be beneficial.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Open and honest communication
  • Collaboration and teamwork
  • Continuous learning and improvement
  • Customer-centric approach
  • Integrity and trust

Work Style:

  • Dynamic and fast-paced environment
  • Cross-functional collaboration and teamwork
  • Data-driven decision-making and continuous improvement
  • Open and transparent communication
  • Focus on results and impact

Self-Assessment Questions:

  • How have you demonstrated open and honest communication in previous roles?
  • Can you provide an example of a time when you successfully collaborated with a diverse team to achieve a common goal?
  • How do you approach continuous learning and improvement in your professional development?

ASSUMPTION: Trustpilot values open and honest communication, collaboration, and continuous learning, with a strong focus on customer-centricity and integrity. Candidates should assess their alignment with these values and work style preferences.

⚠️ Potential Challenges

  • Navigating complex partner ecosystems and building relationships with strategic partners
  • Balancing multiple priorities and stakeholders in a fast-paced, dynamic environment
  • Managing ambiguity and making data-driven decisions with limited information
  • Adapting to changes in the partner ecosystem and market trends
  • Working effectively with remote teams and stakeholders across different time zones

ASSUMPTION: The Director of Strategic Partner Marketing role presents unique challenges, requiring strong strategic thinking, cross-functional collaboration, and adaptability.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on strategic partner marketing, requiring a strong balance of strategic thinking and executional skills
  • Compared to other marketing roles, this position has a broader scope and requires deeper understanding of partner ecosystems and SaaS business models
  • Career progression in this role may lead to leadership positions with direct reports, focusing on strategic partner marketing and management

ASSUMPTION: This role is distinct from other marketing positions, with a unique focus on strategic partner marketing and a broad scope of responsibilities.

πŸ“ Sample Projects

  • Developing and executing a global strategic partner marketing strategy for a major e-commerce platform
  • Building and managing a co-marketing plan with a leading data analytics provider to drive mutual growth
  • Creating co-branded sales and marketing collateral, including pitch decks and case studies, for a series of strategic partnerships in the API-driven solutions space

ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the Director of Strategic Partner Marketing role, focusing on driving growth and mutual success through strategic partnerships.

❓ Key Questions to Ask During Interview

  • How does this role fit into Trustpilot's broader growth strategy, and what are the key priorities for the first 90 days?
  • Can you describe the team structure and dynamics within the Product & Audience Marketing department and how this role will collaborate with other teams?
  • How does Trustpilot support the professional development and growth of its employees, particularly in this role?
  • What are the key challenges and opportunities in the partner ecosystem, and how can this role drive impact and innovation in this space?
  • How does Trustpilot measure the success of its partner marketing initiatives, and what are the key KPIs for this role?

ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into Trustpilot's strategic priorities, team dynamics, and growth opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of successful partner marketing campaigns or initiatives you've led
  • Practice common interview questions and brush up on your knowledge of Trustpilot and the partner marketing function
  • Follow up with the hiring manager after your interview to express your enthusiasm for the role and address any remaining questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.