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Director, Partner Marketing, ISV

Fiserv
Full-time
On-site
Milwaukee, Wisconsin, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Director, Partner Marketing, ISV

πŸ”Ή Company: Fiserv

πŸ”Ή Location: Alpharetta, Georgia (On-site)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 10, 2025

πŸ”Ή Experience Level: 9+ years

πŸ”Ή Remote Status: On-site (with travel up to 25%)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing strategic initiatives to drive revenue growth and enhance customer satisfaction for ISV clients.
  • Collaborating with product management, marketing centers of excellence, sales, and other marketing teams to ensure consistent messaging and effective go-to-market strategies.
  • Leading a team of Partner Marketing professionals to deliver tailored solutions that meet the unique needs of ISV clients.
  • Positioning Fiserv as a thought leader in the ISV space by developing channel-specific content, engagement programs, and events.

ASSUMPTION: This role requires a high level of strategic thinking, team leadership, and industry knowledge to succeed.

πŸ“‹ Key Responsibilities

βœ… Lead product marketing efforts, including product positioning, messaging, go-to-market strategies, and lifecycle management.

βœ… Conduct in-depth market research and analysis to identify trends, customer needs, and competitive dynamics within the targeted industries.

βœ… Lead the execution of targeted marketing campaigns tailored to the unique needs of the ISV market, focusing on driving customer acquisition, retention, and brand loyalty.

βœ… Manage a team of Partner Marketing professionals, driving strong business results and team engagement.

βœ… Position Fiserv as a thought leader in the ISV space by developing channel-specific content, engagement programs, and events.

βœ… Deliver key performance indicators (KPIs) for the industry marketing initiatives, analyzing data to optimize strategies and report on outcomes to leadership.

βœ… Regularly communicate with leadership and key stakeholders on industry marketing performance, challenges, and opportunities for growth.

βœ… Manage the ISV marketing budget effectively, ensuring optimal allocation of resources to achieve maximum ROI on marketing investments.

ASSUMPTION: This role involves a mix of strategic planning, team management, and hands-on execution to achieve marketing goals.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing or a related field

Experience: 9+ years of business-to-business (B2B) marketing experience

Required Skills:

  • Strong understanding of B2B marketing strategies, with experience in digital marketing, content marketing, and traditional marketing methods.
  • Experience leading and developing team members.

Preferred Skills:

  • Previous experience in payments, ISV, SaaS, and/or fintech industry.
  • Skilled in utilizing Project Management software experience such as Airtable.
  • Proven track record of executing successful marketing strategies that drive customer engagement and revenue growth.

ASSUMPTION: Candidates with a strong background in B2B marketing and team leadership are most likely to succeed in this role.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $180,000 (Estimated, based on industry standards for similar roles)

Benefits:

  • Paid Holidays
  • Generous Time Off Policies, including Unlimited Recharge & Refuel
  • Free Counseling through EAP
  • Competitive Salaries
  • 401(k) Savings Plan
  • Employee Stock Purchase Plan
  • Medical, Dental, Vision, Life, and Disability Insurance
  • Training, Development, Certification, and Internal Mobility Opportunities

Working Hours: Full-time, Monday through Friday, with the ability to work weekends/evenings as necessary

ASSUMPTION: The estimated salary range is based on industry standards for similar roles and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Fiserv operates in the IT Services and IT Consulting industry, focusing on financial services, payments, risk and compliance, mobile banking, online banking, core banking, customer & channel management, business insights & optimization, processing services, and lending solutions.

Company Size: Fiserv is a large organization with over 10,000 employees, providing ample opportunities for career growth and collaboration.

Founded: Fiserv was founded in 1984 and has since grown into a global leader in financial technology and payments.

Company Description:

  • Fiserv, Inc. (NYSE: FI) is a global technology leader committed to delivering innovative and transformative financial services experiences for clients in more than 100 countries.
  • Fiserv moves money and information in a way that moves the world, enabling clients to achieve best-in-class results through a comprehensive and innovative suite of financial services technology solutions.
  • Fiserv is dedicated to driving innovation in financial services, helping clients create opportunities to move forward and achieve more for their customers and for their bottom line.

Company Specialties:

  • Financial Services
  • Payments
  • Risk and Compliance
  • Mobile Banking
  • Online Banking
  • Core Banking
  • Customer & Channel Management
  • Business Insights & Optimization
  • Processing Services
  • Lending Solutions

Company Website: http://www.fiserv.com

ASSUMPTION: Fiserv's extensive experience and global presence make it an attractive employer for professionals seeking to grow their careers in the financial technology industry.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, requiring a high degree of strategic thinking, leadership, and industry expertise.

Reporting Structure: The Director, Partner Marketing, ISV will report directly to the Senior Vice President, Partner Marketing.

Work Arrangement: This role is on-site Monday through Friday, with the ability to work weekends/evenings and travel up to 25% of the time.

Growth Opportunities:

  • Potential for career advancement within the marketing department or other areas of the organization.
  • Opportunities to work on high-impact projects and initiatives that drive business growth.
  • Access to training, development, and certification programs to enhance skills and knowledge.

ASSUMPTION: This role offers significant growth opportunities for candidates looking to advance their careers in marketing within the financial technology industry.

🌍 Location & Work Environment

Office Type: Fiserv's Alpharetta office is a modern, collaborative workspace designed to foster innovation and productivity.

Office Location(s): Alpharetta, Georgia (with additional offices in Milwaukee, Wisconsin, and other global locations)

Geographic Context:

  • Alpharetta is a suburb of Atlanta, Georgia, offering a mix of urban and suburban living with a high quality of life.
  • The Atlanta metropolitan area is a major hub for technology, finance, and business, providing ample opportunities for professional growth and networking.
  • Georgia is a state with no state income tax, which may be beneficial for employees.

Work Schedule: Full-time, Monday through Friday, with the ability to work weekends/evenings as necessary

ASSUMPTION: The Alpharetta office provides a dynamic and engaging work environment, with easy access to major transportation networks and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a member of the HR team
  • In-depth interviews with hiring managers and team members
  • Final interview with the Senior Vice President, Partner Marketing

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management abilities
  • Industry knowledge and marketing expertise
  • Communication and presentation skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience and achievements.
  • Prepare for behavioral interview questions that focus on your leadership, team management, and strategic planning skills.
  • Research Fiserv's products, services, and industry position to demonstrate your knowledge and enthusiasm for the role.

ATS Keywords: B2B Marketing, Digital Marketing, Content Marketing, Traditional Marketing, Team Leadership, Market Research, Product Positioning, Messaging, Go-to-Market Strategies, Lifecycle Management, Customer Acquisition, Customer Retention, Brand Loyalty, Performance Analysis, Budget Management, Thought Leadership

ASSUMPTION: Fiserv's interview process is designed to assess candidates' strategic thinking, leadership, and marketing expertise, with a focus on cultural fit and alignment with the company's mission and values.

πŸ› οΈ Tools & Technologies

  • Airtable (Project Management)
  • Marketing Automation Platforms (e.g., Marketo, Pardot)
  • Customer Relationship Management (CRM) Software (e.g., Salesforce)
  • Social Media Platforms (e.g., LinkedIn, Twitter)

ASSUMPTION: The tools and technologies required for this role are standard for marketing professionals in the financial technology industry.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put Customers First
  • Act with Integrity
  • Succeed Together
  • Innovate with Purpose
  • Reinvent with Resilience

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and resilient
  • Results-focused and accountable

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you comfortable leading and managing a team of marketing professionals?
  • Do you have a proven track record of driving revenue growth and enhancing customer satisfaction through strategic marketing initiatives?

ASSUMPTION: Fiserv values candidates who are collaborative, data-driven, adaptable, results-focused, and aligned with the company's mission and values.

⚠️ Potential Challenges

  • Managing a team of marketing professionals remotely and/or with varying levels of experience
  • Balancing strategic planning and execution with day-to-day tasks and responsibilities
  • Adapting to a fast-paced, dynamic work environment with changing priorities and deadlines
  • Working with cross-functional teams and stakeholders to ensure consistent messaging and effective go-to-market strategies

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a results-focused mindset.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other senior marketing roles in the financial technology industry, but with a focus on the ISV market and partner marketing strategies.
  • Fiserv's global presence and extensive industry experience provide unique opportunities for career growth and development.
  • This role may offer more strategic and leadership responsibilities compared to similar roles at smaller organizations.

ASSUMPTION: This role offers a unique blend of strategic thinking, team leadership, and industry expertise, making it an attractive opportunity for marketing professionals in the financial technology industry.

πŸ“ Sample Projects

  • Developing and executing a targeted marketing campaign to drive customer acquisition and retention for a new ISV product launch
  • Conducting market research and analysis to identify trends, customer needs, and competitive dynamics within the targeted industries
  • Creating and delivering a thought leadership presentation at an industry conference, showcasing Fiserv's expertise and innovative solutions

ASSUMPTION: These sample projects demonstrate the strategic, analytical, and leadership skills required for success in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Partner Marketing department?
  • How does Fiserv support the growth and development of its marketing professionals?
  • What are the key priorities for this role in the first 90 days?
  • How does Fiserv measure the success of its marketing initiatives, and what are the key performance indicators (KPIs) for this role?
  • What is the company culture like, and how does it support the success of its employees?

ASSUMPTION: These questions will help you better understand the role, team dynamics, and company culture, enabling you to make an informed decision about the opportunity.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: https://fiserv.wd5.myworkdayjobs.com/EXT/job/Alpharetta-Georgia/Director--Partner-Marketing--ISV_R-10365340-1
  • Tailor your resume and cover letter to highlight your relevant marketing experience and achievements, with a focus on strategic thinking, team leadership, and industry expertise.
  • Prepare for behavioral interview questions that focus on your leadership, team management, and strategic planning skills.
  • Research Fiserv's products, services, and industry position to demonstrate your knowledge and enthusiasm for the role.
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.