📌 Core Information
🔹 Job Title: Director Sales & Marketing
🔹 Company: Kempinski Hotels
🔹 Location: Seychelles - Baie Lazare
🔹 Job Type: Fixed Term - Full Time
🔹 Category: Hospitality
🔹 Date Posted: 2025-05-16
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing sales and marketing strategies to achieve revenue targets
- Managing budgets and ensuring effective use of resources
- Leading and developing the sales and marketing team
- Building and maintaining strong relationships with key clients and prospects
- Collaborating with global sales offices to maximize results
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the hospitality industry and its trends.
📋 Key Responsibilities
✅ Supervise preparations and definition of the Sales & Marketing Plan and manual for the department and participate in setting up the sales & marketing policies, procedures and objectives.
✅ Determine the corporate/travel trade marketing and sales strategy related to pricing and promoting to meet the objectives outlined in the Sales & Marketing Plan.
✅ Clearly understand and communicate the Corporate and Regional Strategic Sales Objectives to the Sales & Marketing team.
✅ Handle budgets for miscellaneous sales activities and promotions.
✅ Actively involved in the recruitment of all members of the Sales & Marketing Team in conjunction with People Services.
✅ Identify, retain and develop Talent within the team.
✅ Ensure that regular and appropriate communication is carried out with the Global Sales Offices that assist the Hotel Sales & Marketing team in achieving their goals.
✅ Follow the sales and marketing results (accounts’ room night productivity, revenue, etc.) and propose corrective actions if needed.
✅ Maintain and maximize the utilization of all automated sales and reservations systems involved with group business.
✅ Supervise the existence of an efficient follow-up on all leads to maintain a good relationship and generate group/individual leads for the hotel.
ASSUMPTION: This role involves a high level of autonomy and requires the ability to work effectively under pressure and meet deadlines.
🎯 Required Qualifications
Education: Degree in business administration, specialized in sales & marketing
Experience: A minimum of five (5) years sales and marketing experience in the hotel industry
Required Skills:
- Proven track record in sales and marketing within the hospitality industry
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple projects
- Fluency in English; proficiency in additional languages is an asset
Preferred Skills:
- Experience with CRM software and automated sales and reservations systems
- Knowledge of the Seychelles market and its trends
- Experience in luxury hotel sales and marketing
ASSUMPTION: Candidates with experience in luxury hotel sales and marketing and a strong understanding of the Seychelles market may have an advantage.
💰 Compensation & Benefits
Salary Range: Industry standard for a Director of Sales & Marketing in the luxury hotel sector in the Seychelles is between SCR 150,000 - 200,000 per annum, depending on experience and qualifications.
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Working in a luxurious and dynamic environment
- Living and working in the beautiful Seychelles
Working Hours: Full-time position with a standard workweek of 40 hours, with flexibility to work evenings and weekends as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Kempinski Hotels operates in the luxury hospitality industry, offering high-end accommodations, superb cuisine, and impeccable service in some of the world's most well-known cities and resorts.
Company Size: Kempinski Hotels is a large, privately-held company with over 10,000 employees worldwide. This size offers opportunities for career growth and development.
Founded: Kempinski Hotels was founded in Germany in 1897 and has since grown into a global leader in luxury hospitality.
Company Description:
- Kempinski Hotels is committed to providing exceptional service and creating memorable experiences for its guests
- The company values innovation, creativity, and a passion for excellence
- Kempinski Hotels fosters a culture of diversity, inclusion, and collaboration
Company Specialties:
- Luxury hotel management and operations
- High-end culinary experiences
- Exclusive events and weddings
- Spa and wellness services
Company Website: https://www.kempinski.com
ASSUMPTION: Kempinski Hotels' commitment to luxury and exceptional service sets it apart in the hospitality industry and offers unique opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is a senior leadership position, reporting directly to the General Manager.
Reporting Structure: The Director of Sales & Marketing will oversee the Sales & Marketing team and collaborate with other departments to achieve overall hotel goals.
Work Arrangement: This is an on-site, full-time position with a standard workweek of 40 hours, with flexibility to work evenings and weekends as needed.
Growth Opportunities:
- Progression to regional or corporate leadership roles within Kempinski Hotels
- Expanding skills and knowledge through on-the-job training and professional development opportunities
- Gaining experience in a diverse and multicultural work environment
ASSUMPTION: This role offers significant opportunities for career growth and development within Kempinski Hotels and the broader hospitality industry.
🌍 Location & Work Environment
Office Type: Luxury hotel resort in the beautiful Seychelles.
Office Location(s): Seychelles - Baie Lazare
Geographic Context:
- The Seychelles is an archipelago of 115 islands in the Indian Ocean, known for its pristine beaches, coral reefs, and diverse wildlife
- Baie Lazare is located on the southwest coast of Mahé, the largest island in the Seychelles, and is known for its stunning beaches and clear waters
- The hotel is situated in a secluded and luxurious setting, offering a peaceful and relaxing work environment
Work Schedule: Full-time position with a standard workweek of 40 hours, with flexibility to work evenings and weekends as needed.
ASSUMPTION: The beautiful and relaxing work environment in the Seychelles offers a unique opportunity to combine professional growth with a high quality of life.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening interview
- On-site interview with the General Manager and other key stakeholders
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Sales and marketing expertise and experience
- Leadership and team management skills
- Communication and interpersonal skills
- Problem-solving and decision-making abilities
- Cultural fit and alignment with Kempinski Hotels' values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the luxury hospitality industry and Kempinski Hotels' unique selling points
- Prepare examples of your past achievements in sales and marketing, team leadership, and problem-solving
- Research the Seychelles market and Kempinski Hotels' presence in the region to show your enthusiasm and commitment
ATS Keywords: Sales, Marketing, Luxury Hospitality, Hotel Industry, Team Leadership, Strategic Planning, Revenue Management, Seychelles, Kempinski Hotels
ASSUMPTION: The application process for this role may be competitive, and demonstrating a strong understanding of the luxury hospitality industry and Kempinski Hotels' unique selling points will be crucial for success.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, Microsoft Dynamics 365)
- Automated sales and reservations systems (e.g., Opera, Oracle Hospitality)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Proficiency in CRM software and automated sales and reservations systems is essential for this role, and experience with these tools will be an asset.
👔 Cultural Fit Considerations
Company Values:
- Passion for excellence
- Respect and integrity
- Creativity and innovation
- Teamwork and collaboration
- Diversity and inclusion
Work Style:
- Results-driven and proactive
- Adaptable and flexible
- Strong communication and interpersonal skills
- Ability to work effectively under pressure
- Committed to continuous learning and development
Self-Assessment Questions:
- Do I have a proven track record in sales and marketing within the luxury hospitality industry?
- Am I comfortable working in a dynamic and fast-paced environment?
- Do I thrive in a leadership role and enjoy developing and motivating teams?
- Am I committed to delivering exceptional service and creating memorable experiences for guests?
ASSUMPTION: Candidates who align with Kempinski Hotels' values and work style will be more likely to succeed in this role and contribute to the company's continued success.
⚠️ Potential Challenges
- Managing a team in a remote or hybrid work environment may present unique challenges
- Balancing the demands of sales and marketing with the needs of other departments may require strong communication and collaboration skills
- Adapting to the unique cultural and linguistic diversity of the Seychelles may require additional effort and flexibility
- Meeting revenue targets and other key performance indicators may require a strong focus on results and continuous improvement
ASSUMPTION: Addressing these challenges proactively and with a solutions-oriented mindset will be crucial for success in this role.
📈 Similar Roles Comparison
- This role is similar to other Director of Sales & Marketing positions in the luxury hotel sector, but may offer unique opportunities for career growth and development within Kempinski Hotels
- Compared to other hospitality roles, this position requires a strong focus on sales and marketing, as well as leadership and team management skills
- Career progression may involve moving into regional or corporate leadership roles within Kempinski Hotels or exploring opportunities in other luxury hospitality brands
ASSUMPTION: Understanding the unique aspects of this role and how it compares to other hospitality positions will help candidates determine if it is the right fit for their career goals and aspirations.
📝 Sample Projects
- Developing and implementing a targeted marketing campaign to increase group bookings from a key prospect
- Conducting a competitive analysis of the luxury hotel sector in the Seychelles and developing strategies to differentiate Kempinski Hotels
- Leading a team project to optimize the use of automated sales and reservations systems to improve efficiency and revenue
ASSUMPTION: These sample projects are designed to showcase the key responsibilities and required skills for this role and provide candidates with a sense of the day-to-day tasks and challenges they may face.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Sales & Marketing department?
- How does Kempinski Hotels support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does Kempinski Hotels differentiate itself in the luxury hotel sector, and what are the unique selling points of the property in the Seychelles?
- What are the most challenging aspects of working in the Seychelles, and how does Kempinski Hotels support its employees in overcoming these challenges?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process will demonstrate your interest in the role and commitment to understanding the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past achievements in sales and marketing, team leadership, and problem-solving
- Research the Seychelles market and Kempinski Hotels' presence in the region to show your enthusiasm and commitment
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
