📌 Core Information
🔹 Job Title: Director/Senior Director of Growth, Healthcare
🔹 Company: myPlace Health
🔹 Location: Greater Los Angeles, California, United States
🔹 Job Type: Full-time, Hybrid
🔹 Category: Healthcare
🔹 Date Posted: 2025-07-17
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site with hybrid flexibility
🚀 Job Overview
Key aspects of this role include:
- Leading the design and execution of a market-specific growth strategy
- Managing and developing the Growth and Outreach teams
- Building and sustaining relationships with community organizations
- Ensuring compliance with regulatory standards
- Driving enrollment growth and participant satisfaction
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the PACE model and senior-focused care.
📋 Key Responsibilities
✅ Lead the design and execution of a market-specific growth strategy that delivers results and reflects the needs of the communities we serve.
✅ Mobilize and motivate the Growth team to consistently meet and exceed gross and net census goals while championing our mission.
✅ Manage hiring, onboarding, training, and coaching for a high-performing team that’s deeply committed to the participant experience and our values.
✅ Build and sustain strong relationships with CBOs, brokers, hospitals, provider groups, and local leaders to fuel our referral pipeline and community trust.
✅ Identify, establish, and nurture high-value partnerships that drive quality referrals and create mutual, long-term value.
✅ Guide and support marketing initiatives, including grassroots outreach, events, advertising, and collateral that resonate with our communities.
✅ Track performance metrics across the growth funnel and lead efforts to optimize processes, improve conversion, and ensure a seamless participant journey.
✅ Support strong collaboration between Growth and Enrollment teams, identifying and solving for inefficiencies that impact speed, clarity, or participant satisfaction.
✅ Optimize for scalability by continuously improving tools, workflows, and operations to help your team scale sustainably, flexibly, and efficiently as we grow.
✅ Collaborate closely with clinical, operations, and product teams to align growth initiatives with organizational readiness and capacity.
✅ Champion participant retention by translating participant feedback into actionable experience improvements that reduce disenrollment and increase satisfaction.
✅ Represent myPlace Health at community events, media opportunities, and speaking engagements to expand our visibility and reinforce our brand presence.
✅ Ensure all outreach and growth activities meet the highest standards of regulatory compliance with CMS and CA DHCS, while modeling integrity and professionalism.
✅ Contribute beyond the scope by embracing a leadership mindset that extends beyond defined responsibilities, supporting cross-functional initiatives, special projects, or evolving business needs that align with our mission and strategic objectives.
ASSUMPTION: This role requires a high level of adaptability, strong communication skills, and the ability to work effectively with various stakeholders.
🎯 Required Qualifications
Education: Bachelor's degree required, master's degree preferred
Experience: 10+ years of experience in growth, sales, or related fields, with a strong track record in generating referrals and enrollments in PACE, Medicare Advantage, or other senior-focused care models
Required Skills:
- Proven experience in leading high-growth teams and developing strategic partnerships
- Deep market knowledge of Los Angeles and established network within the community
- Expert-level user of CRM systems and process improvement mindset
- Strong financial and data fluency, with a solid grasp of growth KPIs and metrics
- Excellent communication, influence, and relationship-building skills
- Cultural and linguistic competence, ideally bilingual in English and Spanish (or another language spoken in the communities we serve)
- Valid driver's license, active auto insurance, and consistent access to a reliable vehicle
Preferred Skills:
- Experience working in the PACE model or similar care models
- Strong connection to the PACE model and understanding of its life-changing role for underserved older adults
ASSUMPTION: Candidates with a strong mission-driven mindset, a passion for transforming care for underserved older adults, and a proven track record in complex care models will be most successful in this role.
💰 Compensation & Benefits
Salary Range: $150,000 - $210,000 per year
Benefits:
- Competitive pay and total rewards package
- Performance-based incentives
- Ongoing growth and feedback opportunities
- 401(k) retirement plan with employer match
- Health coverage that fits your life, with up to 80% of employee premiums and 75% of dependent premiums covered
- Dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and supplemental benefits
- Generous time off, including 20 days of PTO to start, 12 paid holidays, and 2 floating holidays annually
- Support for professional development through a generous CME/CEU budget, dedicated time for learning, and leadership growth opportunities
- Family-friendly culture with paid parental leave and a child care stipend
Working Hours: Full-time, with a hybrid work arrangement and up to 100% travel within service areas
ASSUMPTION: The salary range provided is based on market data for similar roles in the Los Angeles area and reflects the experience level and impact required for this position.
📌 Applicant Insights
🔍 Company Context
Industry: myPlace Health is a privately-held healthcare organization specializing in integrated care delivery for vulnerable older adults and frail seniors, focusing on personalized care and coverage to enable older adults to live independent lives.
Company Size: myPlace Health is a mid-sized company with 51-200 employees, offering a dynamic and collaborative work environment where individual contributions can significantly impact the organization's growth and success.
Founded: myPlace Health was founded in 2021 by mission-driven healthcare leaders and organizations committed to improving health outcomes, quality, and experience for vulnerable older adults and frail seniors.
Company Description:
- myPlace Health is an integrated care delivery organization that specializes in providing personalized care and coverage to older adults who wish to remain safely living in their homes and communities for as long as possible, rather than living in a nursing facility.
- The company operates through capitated arrangements with government payers, such as Medicare and Medicaid under the PACE (Program of All-Inclusive Care for the Elderly) model, and as a value-based provider working in partnership with local health plans.
- myPlace Health's mission is to enable older adults to live the independent lives they deserve, with a focus on improving health outcomes, quality, and experience for vulnerable older adults and frail seniors.
Company Specialties:
- Integrated care delivery
- Personalized care and coverage for older adults
- Capitated arrangements with government payers
- Value-based provider partnerships
Company Website: http://www.myplacehealth.com
ASSUMPTION: myPlace Health's mission-driven approach, commitment to improving care for vulnerable older adults, and collaborative work environment make it an attractive place for professionals seeking to make a meaningful impact in the healthcare industry.
📊 Role Analysis
Career Level: This role is at the Director or Senior Director level, depending on the candidate's experience and demonstrated leadership, and offers significant growth opportunities within the organization.
Reporting Structure: The Director/Senior Director of Growth reports directly to the Chief Growth Officer and oversees the Growth and Outreach teams.
Work Arrangement: This is a hybrid role based in Greater and South Los Angeles, with a significant portion of time spent in the field building relationships, supporting the team, and championing community-based growth.
Growth Opportunities:
- As a growing organization, myPlace Health offers ample opportunities for career advancement and professional development.
- This role provides the opportunity to shape and scale the company's growth strategy, with a significant impact on the organization's success and the lives of older adults served.
- Successful candidates will have the chance to grow with the company, taking on increased responsibilities and leadership opportunities as the organization expands.
ASSUMPTION: This role offers a unique opportunity for a mission-driven, community-oriented leader to make a meaningful impact on the expansion of high-quality, person-centered care for older adults.
🌍 Location & Work Environment
Office Type: myPlace Health has offices in Los Angeles, California, and the New York Metropolitan Area, with a hybrid work arrangement for many roles.
Office Location(s): 121 S Mountain View Ave, Los Angeles, CA 90057, US; New York Metropolitan Area, NY, US; 420 S Long Beach Blvd, Compton, California 90221, US
Geographic Context:
- Los Angeles is the second-most populous city in the United States and the most populous in the state of California.
- The city is known for its diverse culture, vibrant arts scene, and numerous entertainment and media industries.
- Los Angeles is also home to a significant older adult population, with approximately 1.2 million residents aged 65 and older.
Work Schedule: This role follows a full-time work schedule with a hybrid work arrangement, requiring on-site presence in Los Angeles and regular travel within service areas.
ASSUMPTION: The diverse and dynamic nature of Los Angeles, combined with the hybrid work arrangement, offers a unique blend of urban and community-based work experiences for employees.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screening
- In-depth behavioral and situational interviews
- Final interviews with key stakeholders
- Background and reference checks
Key Assessment Areas:
- Strategic thinking and growth planning
- Leadership and team management skills
- Relationship-building and partnership development
- Regulatory compliance and operational excellence
- Adaptability and cultural fit with myPlace Health's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of the PACE model and myPlace Health's mission in your application materials.
- Prepare for behavioral and situational interview questions that focus on your leadership, strategic planning, and partnership development skills.
- Showcase your cultural competence and ability to connect with diverse communities in your responses.
- Follow up with the hiring manager after your interview to express your enthusiasm for the role and reiterate your qualifications.
ATS Keywords: PACE, growth strategy, team leadership, community engagement, partnership development, marketing initiatives, performance metrics, operational excellence, financial fluency, communication skills, cultural competence, CRM systems, process improvement, enrollment management, compliance, participant retention, networking
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership skills, and cultural fit with myPlace Health's mission and values.
🛠️ Tools & Technologies
- CRM systems (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Mailchimp, Marketo)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: The tools and technologies required for this role are standard in the industry and can be learned or improved upon with relevant training and experience.
👔 Cultural Fit Considerations
Company Values:
- Mission-driven: We are committed to improving health outcomes, quality, and experience for vulnerable older adults and frail seniors.
- Community-oriented: We prioritize understanding and serving the unique needs of the communities we serve.
- Inclusive: We foster a diverse, equitable, and inclusive work environment where everyone feels valued and respected.
- Collaborative: We work together to achieve our mission, supporting each other's growth and success.
- Adaptable: We embrace change and continuously improve our approach to better serve our participants and communities.
Work Style:
- Strategic: We think critically and plan deliberately to achieve our goals.
- Data-driven: We use data to inform our decisions and measure our impact.
- Community-focused: We prioritize the needs and preferences of the communities we serve.
- Adaptable: We embrace change and continuously improve our approach to better serve our participants and communities.
- Collaborative: We work together to achieve our mission, supporting each other's growth and success.
Self-Assessment Questions:
- How do you align with myPlace Health's mission to enable older adults to live the independent lives they deserve?
- How comfortable are you working in diverse, underserved communities and building relationships with community-based organizations?
- How do you approach continuous learning and improvement in your leadership style?
- How do you balance strategic planning with adaptability and flexibility in a dynamic work environment?
- How do you foster a culture of inclusion and equity within your teams?
ASSUMPTION: Candidates who share myPlace Health's mission-driven approach, embrace community engagement, and demonstrate adaptability and strong leadership skills will thrive in this role.
⚠️ Potential Challenges
- Managing a high-performing team in a fast-paced, growth-oriented environment
- Balancing strategic planning with adaptability and flexibility in a dynamic work environment
- Building and sustaining relationships with community organizations in diverse, underserved communities
- Ensuring regulatory compliance while driving enrollment growth and participant satisfaction
- Managing work-life balance in a hybrid role with significant travel requirements
ASSUMPTION: Successful candidates will be strategic, adaptable, and comfortable working in a dynamic, growth-oriented environment to overcome these challenges.
📈 Similar Roles Comparison
- This role is similar to a Senior Director of Growth or Vice President of Business Development in other healthcare organizations, with a focus on strategic planning, team leadership, and community engagement.
- However, this role is unique in its focus on the PACE model and myPlace Health's mission to enable older adults to live independent lives.
- Career paths for this role may include advancing to Chief Growth Officer or other executive leadership positions within the organization.
ASSUMPTION: Candidates with experience in similar roles or relevant transferable skills will be well-positioned to succeed in this role.
📝 Sample Projects
- Developing and executing a market-specific growth strategy that drives enrollment growth and participant satisfaction
- Building and sustaining high-value partnerships with community organizations, brokers, and provider groups
- Optimizing marketing initiatives to improve conversion rates and participant engagement
- Implementing process improvements to streamline operations and enhance the participant journey
- Expanding myPlace Health's service areas and participant base through strategic growth initiatives
ASSUMPTION: These sample projects reflect the strategic, community-focused, and adaptable nature of the Director/Senior Director of Growth role at myPlace Health.
❓ Key Questions to Ask During Interview
- How does the company support the professional development and growth of its leaders?
- What are the key priorities for this role in the first 90 days?
- How does the company measure and track the success of its growth initiatives?
- What is the company's approach to building and sustaining relationships with community organizations?
- How does the company ensure regulatory compliance while driving enrollment growth and participant satisfaction?
ASSUMPTION: Asking these questions will help you understand the company's priorities, expectations, and support for your growth and success in this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your connection to the PACE model and myPlace Health's mission.
- Prepare for behavioral and situational interview questions that focus on your leadership, strategic planning, and partnership development skills.
- Showcase your cultural competence and ability to connect with diverse communities in your responses.
- Follow up with the hiring manager after your interview to express your enthusiasm for the role and reiterate your qualifications.
- If selected for the final round, be prepared to provide references and complete a background check.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
