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Email Marketing Specialist

Michael Kors
Full-time
On-site
London, London, City of, United Kingdom
πŸ“§ Email Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Email Marketing Specialist

πŸ”Ή Company: Michael Kors

πŸ”Ή Location: London

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 2, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Creating and executing email communication plans across 50 markets in the EMEA region
  • Coordinating with multiple departments and stakeholders to manage end-to-end campaign and content briefs
  • Analyzing campaign results and trends to provide insights and optimize performance
  • Driving content personalization and automation using Dynamic Yield platform
  • Working with CRM and analytics to review audience segmentation and targeting strategies

ASSUMPTION: This role requires a high level of organization, multitasking, and communication skills to manage multiple campaigns and stakeholders effectively.

πŸ“‹ Key Responsibilities

βœ… Manage end-to-end campaign and content briefs for specific email campaign types, working with key stakeholders

βœ… Design and optimize business processes around BAU marketing emails, ensuring quality control and local nuances are accounted for

βœ… Analyze campaign results and trends on a weekly basis, providing concise insights and suggestions for improvement

βœ… Drive content personalization and automation using Dynamic Yield platform, accurately setting up and testing various rules and logics

βœ… Work with CRM and analytics to review audience segmentation and targeting strategies to deliver relevance to customers

βœ… Produce weekly and monthly reports that explain performance

βœ… Stay up to date with industry best practices and competitor activities, bringing fresh ideas to test

βœ… Work with and help manage the ESP, Oracle Responsys

ASSUMPTION: This role requires a strong understanding of email marketing KPIs and the ability to derive insights and articulate them to a diverse business audience.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 2+ years working in email marketing, ideally in a fashion retail environment

Required Skills:

  • Proven experience working with ESPs, ideally Oracle Responsys
  • Solid understanding of email KPIs and analytics & reporting tools such as Google Analytics and Adobe
  • Highly organized with the ability to multi-task and prioritize in a fast-paced environment
  • Strong verbal and written communication skills, with the ability to present in meetings and write clear and informative briefs
  • Capable of coordinating amends and approvals from various teams in a timely manner
  • Knowledge of audience segmentation & targeting for personalization
  • Hands-on experience with Dynamic Yield or similar personalization platforms
  • Proactive and solutions-focused mindset with a can-do attitude
  • Strong PC Skills – Advanced Excel, Word, PowerPoint

Preferred Skills:

  • Fashion industry experience
  • Fluency in multiple languages

ASSUMPTION: Candidates with experience in fashion retail and multiple languages may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: Β£35,000 - Β£45,000 per annum (Based on industry standards for email marketing specialists with 2-5 years of experience in London)

Benefits:

  • Competitive benefits package
  • Discount on Michael Kors products
  • Opportunities for career growth within the global Michael Kors group

Working Hours: Full-time, Monday to Friday, 9:00 AM to 5:30 PM (with a 30-minute lunch break)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Michael Kors is a global luxury fashion group that designs innovative products across the full spectrum of fashion luxury categories. The company consists of iconic, founder-led brands, including Versace, Jimmy Choo, and Michael Kors.

Company Size: Michael Kors is part of Capri Holdings, a public company with over 10,000 employees worldwide.

Founded: Michael Kors was founded in 1981, while Capri Holdings was founded in 2017.

Company Description:

  • Michael Kors is a global luxury fashion brand that offers an extensive collection of accessories, ready-to-wear, and footwear under the Michael Kors Collection, MICHAEL Michael Kors, and Michael Kors Mens labels.
  • The brand is known for its opulent simplicity and timeless aesthetic, reflecting modern luxury with a global appeal.
  • Michael Kors is committed to fostering a more resilient environment, promoting diversity and inclusion, and giving back to communities through its CAPRI CARES initiative.

Company Specialties:

  • Luxury fashion design and retail
  • Global brand management
  • Sustainability and corporate social responsibility

Company Website: capriholdings.com

ASSUMPTION: Working for Michael Kors offers opportunities for career growth within the global group and exposure to various aspects of the luxury fashion industry.

πŸ“Š Role Analysis

Career Level: This role is suitable for an early to mid-career professional with 2-5 years of experience in email marketing.

Reporting Structure: The Email Marketing Specialist reports directly to the Email Marketing Manager.

Work Arrangement: This role is on-site, with the opportunity to work from the London office.

Growth Opportunities:

  • Potential to work on global campaigns and collaborate with international teams
  • Opportunities to learn from and work alongside experienced marketing professionals
  • Possibility to progress to a senior role within the email marketing team or explore other marketing disciplines within the company

ASSUMPTION: This role offers growth opportunities for candidates looking to develop their email marketing skills and gain experience working for a global luxury fashion brand.

🌍 Location & Work Environment

Office Type: Michael Kors' London office is a modern, collaborative workspace located in the heart of the city.

Office Location(s): 11 West 42nd Street, New York, NY 10036, US (Headquarters); 100 New Bond Street, London W1S 1SP, UK (London Office)

Geographic Context:

  • London is a vibrant, multicultural city with a thriving fashion industry
  • The city offers numerous opportunities for professional growth and networking within the fashion and luxury sectors
  • London is home to many iconic fashion brands and events, such as London Fashion Week

Work Schedule: Full-time, Monday to Friday, 9:00 AM to 5:30 PM (with a 30-minute lunch break)

ASSUMPTION: Working in London offers candidates the opportunity to be part of a dynamic and diverse fashion industry, with access to numerous networking and professional development opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call interview with the HR department
  • In-person or video call interview with the Email Marketing Manager
  • Final interview with the Marketing Director or another senior team member

Key Assessment Areas:

  • Email marketing experience and skills
  • Analytical and problem-solving abilities
  • Communication and presentation skills
  • Cultural fit and alignment with Michael Kors' values

Application Tips:

  • Highlight your relevant email marketing experience and achievements in your resume
  • Tailor your cover letter to demonstrate your passion for fashion and understanding of the Michael Kors brand
  • Prepare examples of email campaigns you've worked on, highlighting your role and the results achieved

ATS Keywords: Email Marketing, ESP, Oracle Responsys, Dynamic Yield, Analytics, Reporting, Campaign Management, Stakeholder Communication, Fashion Retail

ASSUMPTION: The application process for this role may involve multiple interviews and assessments to ensure the best fit for the company and the candidate.

πŸ› οΈ Tools & Technologies

  • Oracle Responsys (ESP)
  • Dynamic Yield (personalization platform)
  • Google Analytics
  • Adobe (analytics & reporting tools)
  • Microsoft Office Suite (Excel, Word, PowerPoint)

ASSUMPTION: Familiarity with these tools is essential for success in this role, and candidates should be comfortable learning and using new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Glamorous Style
  • Craftsmanship
  • Innovation
  • Global Appeal

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you share Michael Kors' passion for glamorous style and craftsmanship?
  • Are you comfortable working in a fast-paced, collaborative environment?
  • Do you have a global mindset and appreciation for diverse perspectives?

ASSUMPTION: Candidates who align with Michael Kors' values and work style will be more likely to succeed in this role and contribute to the company's success.

⚠️ Potential Challenges

  • Managing multiple campaigns and stakeholders simultaneously may be challenging
  • Working in a fast-paced, dynamic environment may require adaptability and resilience
  • The role may involve working with tight deadlines and managing competing priorities
  • London's competitive fashion industry may present unique challenges and opportunities

ASSUMPTION: Candidates should be prepared to face these challenges and possess the skills and mindset necessary to overcome them.

πŸ“ˆ Similar Roles Comparison

  • This role focuses on email marketing, while similar roles may focus on other channels, such as social media or content marketing
  • Email marketing specialists in the fashion retail industry may have unique challenges and opportunities compared to other industries
  • Career progression in email marketing may involve moving into a senior role within the email marketing team or exploring other marketing disciplines within the company

ASSUMPTION: Candidates should research similar roles and consider their career goals when applying for this position.

πŸ“ Sample Projects

  • Developing and executing a targeted email campaign to promote a new product launch
  • Analyzing campaign performance and optimizing email content and design based on data-driven insights
  • Collaborating with cross-functional teams to create and execute a seasonal marketing campaign

ASSUMPTION: These sample projects illustrate the types of tasks and responsibilities an Email Marketing Specialist might encounter in this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role fit into the broader marketing strategy for Michael Kors?
  • What opportunities are there for professional development and growth within the email marketing team and the company?
  • How does Michael Kors support work-life balance for its employees?
  • What is the company's approach to sustainability and corporate social responsibility?

ASSUMPTION: Asking these questions demonstrates your interest in the role and the company, and helps you better understand the expectations and opportunities associated with the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant email marketing experience and skills
  • Write a cover letter that demonstrates your passion for fashion and understanding of the Michael Kors brand
  • Prepare examples of email campaigns you've worked on, highlighting your role and the results achieved
  • Follow up with the HR department one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.