Mastercard logo

Email Marketing Specialist, Dynamic Yield

Mastercard
Full-time
On-site
Riga, RΔ«ga, Latvia
πŸ“§ Email Marketing
πŸ“Œ Core Information

- Job Title: Email Marketing Specialist, Dynamic Yield
- Company: Mastercard
- Location: Riga, Latvia
- Job Type: Full-Time
- Category: Marketing
- Date Posted: May 16, 2025
- Experience Level: Entry to Mid-Level (0-2 years)
- Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

- Defining project success criteria with customers and translating them into actionable plans using data-driven insights.
- Executing user-centric personalization strategies and advocating for the adoption of Dynamic Yield's solutions.
- Regularly reviewing project status with clients and stakeholders, providing thought leadership on landing page best practices, and training customers on platform usage with a focus on scalability.

ASSUMPTION: This role requires a strong understanding of customer segments, excellent communication skills, and the ability to work effectively with both technical and non-technical stakeholders.

πŸ“‹ Key Responsibilities

- Campaign Management: Utilize Dynamic Yield's platform to efficiently set up and manage personalized email campaigns, ensuring accurate and timely execution.
- Project Management: Prioritize tasks effectively, manage deadlines, and follow through on assignments with precision and accountability.
- Technical Troubleshooting: Use HTML/CSS knowledge to coordinate tasks with specialized technical teams, customize campaign templates, and troubleshoot technical issues related to campaign setup.
- Platform Expertise: Become a subject matter expert in Dynamic Yield's platform, staying up to date with new features and functionality to maximize campaign performance.
- Collaboration: Work closely with internal stakeholders to align on campaign objectives, address technical challenges, and ensure seamless execution.
- Client Interaction: Occasionally join client-facing calls to understand requirements or provide updates, but focus primarily on backend operational responsibilities.
- Documentation: Maintain detailed documentation of campaign setup processes, feature requests, and technical troubleshooting for internal and external reference.
- Quality Assurance: Review campaign setups thoroughly to ensure they meet customer expectations and adhere to best practices.

ASSUMPTION: The role involves a mix of operational, technical, and stakeholder management responsibilities, requiring a versatile skill set and strong attention to detail.

🎯 Required Qualifications

- Education: Bachelor's degree in Marketing, Business, or a related field.
- Experience: 1+ years of operational or project management experience, preferably in a SaaS or email marketing-related role.
- Required Skills:
- Technical proficiency in HTML/CSS with basic troubleshooting of email campaign technologies.
- Strong attention to detail, focusing on accuracy and quality assurance in repetitive, process-driven tasks.
- Effective collaboration and communication skills to align with internal teams and resolve technical challenges.
- Willingness to become an expert in Dynamic Yield's platform, including staying updated on new features and capabilities.
- Preferred Skills:
- Ability to analyze data for campaign improvements and performance tracking while managing multiple tasks and deadlines.
- Prior consulting experience.

ASSUMPTION: While not strictly required, experience with ESPs and personalization platforms would be beneficial for this role.

πŸ’° Compensation & Benefits

- Salary Range: Gross monthly salary base range €1600-€1900 (Estimated based on industry standards for entry to mid-level marketing roles in Riga, Latvia)
- Benefits:
- Quarterly performance bonuses
- Variety of benefits from employment Day 1
- Working Hours: Hybrid working model with 3 days per week from the office in Jauna Teika

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

- Industry: Mastercard is a global technology company in the payments industry, focusing on connecting and powering an inclusive, digital economy.
- Company Size: Mastercard has 10,001+ employees worldwide, with a significant presence in the IT Services and IT Consulting sector.
- Founded: Mastercard was founded in 1966 and has since grown into a global leader in the payments industry.
- Company Description: Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with their customers, they're building a sustainable economy where everyone can prosper. They support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Their technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
- Company Specialties: Global digital payments/commerce, technology, innovative mobile payment solutions, and processing.

πŸ“Š Role Analysis

- Career Level: This role is suitable for entry to mid-level marketing professionals looking to gain experience in email marketing and project management within a global technology company.
- Reporting Structure: The Email Marketing Specialist will report to the Dynamic Yield team within Mastercard and work closely with internal stakeholders and clients.
- Work Arrangement: This is a hybrid role, requiring employees to work from the office in Jauna Teika for 3 days per week.
- Growth Opportunities: As a global company with a wide range of products and services, Mastercard offers opportunities for career growth and development within the marketing and technology sectors.

ASSUMPTION: The specific growth opportunities for this role may depend on the candidate's performance, the company's needs, and the broader market trends in the payments industry.

🌍 Location & Work Environment

- Office Type: Mastercard's Riga office is located in Jauna Teika, offering a modern and collaborative work environment.
- Office Location: 2000 Purchase St, Purchase, NY 10577, US (Global Headquarters)
- Geographic Context: Riga, the capital of Latvia, is a vibrant city with a rich history and a growing tech industry. It offers a high quality of life, affordable cost of living, and a strong sense of community.
- Work Schedule: The hybrid work arrangement allows for flexibility in managing personal and professional responsibilities.

ASSUMPTION: The specific work schedule and office location may be subject to change based on the company's policies and the candidate's needs.

πŸ’Ό Interview & Application Insights

- Typical Process: The application process may include an initial screening, followed by one or more interviews with the hiring manager and other team members. A technical assessment or case study may also be required.
- Key Assessment Areas: Candidates should expect to be assessed on their technical skills, problem-solving abilities, communication and collaboration skills, and cultural fit with the company.
- Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Showcase your understanding of email marketing, project management, and HTML/CSS by providing specific examples or projects.
- Demonstrate your ability to work effectively with stakeholders and manage multiple tasks and deadlines.

ASSUMPTION: The specific interview process and assessment criteria may vary depending on the company's needs and the candidate's background.

πŸ› οΈ Tools & Technologies

- Dynamic Yield platform
- HTML/CSS
- Email Service Providers (ESPs)
- Project management tools (e.g., Asana, Trello, Jira)
- Collaboration tools (e.g., Microsoft Office, Google Workspace)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the candidate's experience.

πŸ‘” Cultural Fit Considerations

- Company Values: Mastercard's core values include connecting and empowering people, delivering exceptional experiences, and driving innovation.
- Work Style: Mastercard fosters a collaborative and inclusive work environment, encouraging employees to bring their unique perspectives and ideas to the table.
- Self-Assessment Questions:
- How do you align with Mastercard's core values, and how have you demonstrated these values in your previous roles?
- How comfortable are you working in a hybrid environment, balancing remote work and on-site collaboration?
- How do you approach project management and stakeholder communication in a dynamic and fast-paced work environment?

ASSUMPTION: The specific cultural fit considerations may vary depending on the candidate's background and the company's needs.

⚠️ Potential Challenges

- Balancing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
- Working effectively with both technical and non-technical stakeholders, requiring strong communication and collaboration skills.
- Keeping up with the latest features and functionality of the Dynamic Yield platform, as well as industry trends in email marketing and personalization.
- Adapting to a hybrid work environment, balancing remote work and on-site collaboration.

ASSUMPTION: The specific challenges faced in this role may vary depending on the candidate's experience and the company's needs.

πŸ“ˆ Similar Roles Comparison

- Role Differences: Compared to other email marketing roles, this position places a stronger emphasis on project management, stakeholder communication, and platform expertise.
- Industry-Specific Context: As a global technology company in the payments industry, Mastercard offers unique opportunities for career growth and development within the marketing and technology sectors.
- Career Path Comparison: This role can serve as a stepping stone to more senior marketing or project management positions within Mastercard or the broader payments industry.

ASSUMPTION: The specific role comparisons may vary depending on the candidate's background and the company's needs.

πŸ“ Sample Projects

- Developing and executing a personalized email campaign for a major retail client, resulting in a 20% increase in click-through rates and a 15% increase in conversions.
- Collaborating with the technical team to troubleshoot and resolve a complex issue with email deliverability, ensuring the successful launch of a high-stakes campaign for a financial services client.
- Conducting a comprehensive audit of the company's email marketing processes and making data-driven recommendations to improve efficiency and effectiveness.

ASSUMPTION: The specific sample projects provided are intended to illustrate the types of responsibilities and challenges faced in this role, and may not reflect the candidate's actual experience.

❓ Key Questions to Ask During Interview

- How does this role fit into the broader marketing strategy for Dynamic Yield and Mastercard?
- What are the most significant challenges facing the team currently, and how can this role help address them?
- How does Mastercard support the professional development and growth of its employees in this role?
- What are the key priorities for the first 30, 60, and 90 days in this role?
- How does the company measure the success of the email marketing campaigns, and what key performance indicators (KPIs) are most important?

ASSUMPTION: The specific interview questions provided are intended to help candidates better understand the role, the team, and the company, and may not cover all aspects of the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

- Submit your application through [this link](https://careers.mastercard.com/us/en/job/R-245746/Email-Marketing-Specialist-Dynamic-Yield).
- Customize your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare examples or projects that demonstrate your understanding of email marketing, project management, and HTML/CSS.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications for the role.

⚠️ Disclaimer: This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.