π Core Information
πΉ Job Title: Entry Level Brand Associate
πΉ Company: Stylo Executives
πΉ Location: Santa Clara, California, United States
πΉ Job Type: Full-Time
πΉ Category: Brand Management, Sales, Customer Service
πΉ Date Posted: 2025-05-27
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Building and maintaining relationships with potential customers and clients
- Presenting and promoting client products and services to new consumers
- Monitoring program goals and reporting progress to leadership
- Reaching agreed-upon sales targets by the deadline
- Resolving customer inquiries and complaints
ASSUMPTION: This role is ideal for individuals who are natural leaders, motivated, and eager to grow within the company.
π Key Responsibilities
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Serve as the face and personality of the brand representation
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Act as the liaison between clients and customers
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Understand and monitor program goals, and report progress to leadership
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Prospect and contact potential customers, and reach agreed-upon sales targets
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Resolve customer inquiries and complaints
ASSUMPTION: The role requires strong communication skills, sales acumen, and a customer-centric mindset.
π― Required Qualifications
Education: No specific degree required, but relevant coursework is a plus
Experience: 2 years minimum prior experience in a related field is not required but is desirable
Required Skills:
- Entrepreneurial-minded with a high level of motivation and desire for growth
- Ability to work in a high energy environment
- Self-starter with problem-solving skills
- Commitment to good attendance and punctuality
- Ability to manage multiple tasks and projects simultaneously
Preferred Skills:
- Prior experience in marketing, customer service, or other related fields
- Experience in building rapport with clients
- Deadline and detail-oriented
- Bilingual (a plus working with a diverse community)
ASSUMPTION: While prior experience is not required, candidates with relevant experience will have an advantage in this role.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level brand associates in the Bay Area)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off (vacation, sick, and holidays)
- Employee discounts on products and services
Working Hours: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with flexibility for event-based work)
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
π Applicant Insights
π Company Context
Industry: Telecommunications and Brand Management
Company Size: Small to Medium (50-250 employees)
Founded: 2010
Company Description:
- Pakio is an expanding firm focused on impacting low-income communities by providing free wireless services
- The company works with telecommunications clients to promote their products and services
- Pakio is committed to shifting from awareness to taking action for those in need
Company Specialties:
- Brand representation and management
- Sales and customer service
- Community impact and outreach
Company Website: https://www.pakioinc.com/
ASSUMPTION: Stylo Executives is a subsidiary or partner of Pakio, focusing on brand representation and management for their telecommunications clients.
π Role Analysis
Career Level: Entry Level (first role in the field or early in career)
Reporting Structure: Reports directly to the Brand Manager or similar role
Work Arrangement: On-site, with flexibility for event-based work
Growth Opportunities:
- Advancement to Brand Manager or similar role with experience and strong performance
- Expansion of responsibilities based on individual skills and interests
- Potential to work on diverse projects and with various clients
ASSUMPTION: This role offers opportunities for growth and development within the company, as well as exposure to various aspects of brand management and sales.
π Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): Santa Clara, California
Geographic Context:
- Santa Clara is located in the heart of Silicon Valley, offering a vibrant tech industry and diverse community
- The area provides numerous networking opportunities and potential for career growth
- Santa Clara has a Mediterranean climate, with mild winters and warm, dry summers
Work Schedule: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with flexibility for event-based work)
ASSUMPTION: The work environment is fast-paced, energetic, and collaborative, with a focus on teamwork and customer service.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Hiring Manager
- In-person or virtual interview with the Brand Manager and/or other team members
- Final decision and offer
Key Assessment Areas:
- Communication and interpersonal skills
- Sales acumen and customer service mindset
- Problem-solving abilities and adaptability
- Motivation, initiative, and enthusiasm
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and customer service experiences
- Research the company and its clients to demonstrate your understanding of the industry and their mission
ATS Keywords: Brand Associate, Brand Management, Sales, Customer Service, Marketing, Telecommunications, Community Impact, Entrepreneurial, Motivation, Problem-solving
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, sales acumen, and cultural fit within the company.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Sales and marketing automation tools (e.g., Marketo, Pardot)
- Project management software (e.g., Asana, Trello)
ASSUMPTION: The specific tools and technologies used may vary depending on the client and project requirements.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative and team-oriented
- Innovative and adaptable
- Committed to community impact
Work Style:
- Fast-paced and energetic
- Focused on teamwork and customer service
- Adaptable and open to change
- Results-driven and motivated by success
Self-Assessment Questions:
- Do you thrive in a fast-paced, energetic work environment?
- Are you motivated by helping others and making a positive impact?
- Do you have strong communication skills and a customer-centric mindset?
- Are you adaptable and open to learning new tools and technologies?
ASSUMPTION: The ideal candidate for this role will be energetic, motivated, and customer-focused, with strong communication skills and a willingness to adapt and learn.
β οΈ Potential Challenges
- Managing multiple tasks and projects simultaneously in a fast-paced environment
- Dealing with difficult or upset customers and finding creative solutions to their problems
- Adapting to changes in client requirements or project priorities
- Working with a diverse range of clients and customers, each with their own unique needs and expectations
ASSUMPTION: The role may present challenges in managing multiple tasks and projects, dealing with difficult customers, and adapting to changes in client requirements.
π Similar Roles Comparison
- Brand Representative vs. Brand Associate: Brand Representatives typically focus on event-based marketing and promotions, while Brand Associates have a broader role in customer acquisition, retention, and support
- Sales Development Representative vs. Brand Associate: Sales Development Representatives focus on lead generation and qualification, while Brand Associates are responsible for the entire customer lifecycle, from acquisition to support and retention
- Customer Success Manager vs. Brand Associate: Customer Success Managers work with existing customers to ensure their satisfaction and renewal, while Brand Associates focus on acquiring new customers and supporting them throughout their lifecycle
ASSUMPTION: The role of Entry Level Brand Associate is unique in its focus on customer acquisition, retention, and support, as well as its emphasis on building and maintaining relationships with potential customers and clients.
π Sample Projects
- Developing and executing a marketing campaign to promote a new telecommunications product or service
- Building and maintaining relationships with key clients and stakeholders to ensure their satisfaction and renewal
- Identifying and addressing customer pain points and feedback to improve products, services, and overall customer experience
ASSUMPTION: Sample projects for this role may include marketing campaigns, client relationship management, and customer support and retention initiatives.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I prepare for them?
- How does this role contribute to the company's mission of impacting low-income communities?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and provides valuable insights into the company and its culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and customer service experiences
- Research the company and its clients to demonstrate your understanding of the industry and their mission
- Follow up with the Hiring Manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.