Event Coordinator

📌 Core Information

🔹 Job Title: Event Coordinator

🔹 Company: Michaels Stores

🔹 Location: Store - 339 Fabian Dr., Aiken, SC

🔹 Job Type: Part-Time

🔹 Category: Retail

🔹 Date Posted: 2025-04-13

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Planning and coordinating events, including kids' birthday parties
• Engaging with clients of all ages and providing a fun, creative environment
• Delivering excellent customer service and assisting with operational tasks
• Working in a fast-paced retail environment with flexible hours

ASSUMPTION: This role requires strong interpersonal skills, experience working with children, and the ability to multitask and adapt to changing priorities.

📋 Key Responsibilities

✅ Plan and coordinate multiple events at once, including children’s birthday parties and other craft classes or events

✅ Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity

✅ Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities

✅ Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards

✅ Communicate events with clients and store team members

✅ Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed

✅ Adjust plans and events based on client’s feedback and needs

✅ Create backup or emergency plans to be executed as needed

✅ Ensure client satisfaction for scheduled events

✅ Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event

✅ Help customers shop, locate products, and provide them with solutions

✅ Provide fast and friendly check out experience

✅ Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments

✅ Educate customer on Voice of Customer (VOC) survey

✅ Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

✅ Participate in the truck un-load, stocking and planogram (POGs) processes

✅ Complete merchandise recovery and maintenance

✅ Perform Store in Stock Optimization (SISO) and AD set duties as assigned

✅ Support shrink and safety programs

✅ Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

✅ Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members

✅ Cross trained in Custom Framing selling and production

✅ Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

ASSUMPTION: This role requires a high level of multitasking, adaptability, and strong interpersonal skills to manage various events and customer interactions simultaneously.

🎯 Required Qualifications

Education: High school diploma or equivalent (GED) required

Experience: Previous retail or customer service experience preferred but not required

Required Skills:

• Excellent people skills and the ability to handle job stress effectively
• Experience working with children and children’s events
• Good communication skills, including written, verbal, and nonverbal communication, as well as listening skills
• Organizational skills, interpersonal skills, and creative problem-solving skills
• Ability to remain standing for long periods, move throughout the store, and lift heavy boxes

Preferred Skills:

• Previous experience in event planning or coordination
• Fluency in Spanish or other languages

ASSUMPTION: While previous experience in event planning or coordination is preferred, Michaels Stores is willing to train the right candidate with a strong passion for creativity and customer service.

💰 Compensation & Benefits

Salary Range: $10 - $12 per hour (Estimated based on industry standards for entry-level retail positions)

Benefits:

• Health Insurance (medical, dental, and vision)
• Paid Time Off
• Tuition Assistance
• Generous Employee Discounts

Working Hours: Flexible hours, including nights, weekends, and early mornings

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level retail positions. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Michaels Stores operates in the retail industry, specifically focusing on crafts, framing, floral, art, kids' crafts, DIY, yarn, beading, scrapbooking, and handmade goods. They offer a wide range of products and services both in-store and online.

Company Size: Michaels Stores is a large company with over 1,300 stores in North America and an e-commerce platform. This size allows for ample opportunities for growth and career advancement.

Founded: Michaels Stores was founded in 1973 and is headquartered in Irving, Texas.

Company Description:

• Michaels Stores is the leading creative destination in North America, offering a wide range of products and services for customers of all ages and skill levels
• The company operates over 1,300 stores in 49 states and Canada and has an extensive online presence
• Michaels Stores is committed to fueling the joy of creativity and providing customers with the tools and inspiration they need to create anything they can imagine

Company Specialties:

• Crafts
• Framing
• Floral
• Art
• Kids' crafts
• DIY
• Yarn
• Beading
• Scrapbooking
• Handmade goods
• E-commerce

Company Website: Michaels.com

ASSUMPTION: Michaels Stores is a well-established company with a strong brand presence in the retail industry. They offer a wide range of products and services, making them an attractive employer for creative individuals seeking a dynamic work environment.

📊 Role Analysis

Career Level: Entry-Level (0-2 years of experience)

Reporting Structure: Event Coordinators report directly to the Store Manager or Assistant Manager

Work Arrangement: On-site, part-time position with flexible hours, including nights, weekends, and early mornings

Growth Opportunities:

• Cross-training in other departments, such as Custom Framing or Omni-channel processes
• Advancement to full-time positions or management roles
• Career growth within the Michaels Stores organization, including transfers to other store locations or corporate offices

ASSUMPTION: Michaels Stores offers numerous growth opportunities for motivated employees, including cross-training, advancement, and career progression within the organization.

🌍 Location & Work Environment

Office Type: Retail store setting

Office Location(s): Store - 339 Fabian Dr., Aiken, SC

Geographic Context:

• Aiken, SC is a small city in South Carolina with a population of approximately 56,000 people
• The cost of living in Aiken is relatively low compared to other major cities in the United States
• The city offers a variety of cultural and recreational activities, including museums, parks, and outdoor pursuits

Work Schedule: Flexible hours, including nights, weekends, and early mornings

ASSUMPTION: The work environment at Michaels Stores is fast-paced and dynamic, with a focus on providing excellent customer service and managing multiple events simultaneously. The flexible work schedule allows for a good work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-store interview with the Store Manager or Assistant Manager
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills and ability to engage with clients of all ages
• Event planning and coordination skills

• Adaptability and multitasking abilities
• Communication and interpersonal skills
• Problem-solving skills and ability to work independently

Application Tips:

• Highlight any relevant experience working with children or planning events in your resume
• Tailor your resume to emphasize skills and experiences relevant to the Event Coordinator role
• Prepare examples of successful events you've planned or coordinated, demonstrating your creativity and organizational skills
• Dress appropriately for the interview, following Michaels Stores' dress code policy

ATS Keywords: Event Planning, Customer Service, Retail, Children's Parties, Craft Classes, Multitasking, Adaptability, Communication, Interpersonal Skills, Problem-Solving

ASSUMPTION: Michaels Stores uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume can help your application stand out and increase your chances of being selected for an interview.

🛠️ Tools & Technologies

• Point-of-Sale (POS) system
• Inventory management software
• Customer relationship management (CRM) system
• Email and phone communication tools
• Social media platforms (for marketing and customer engagement)

ASSUMPTION: Michaels Stores uses various tools and technologies to manage operations, engage with customers, and streamline workflows. Familiarity with these tools can be beneficial for applicants but is not always required.

👔 Cultural Fit Considerations

Company Values:

• Passion for Creativity
• Customer Focus
• Integrity
• Innovation
• Teamwork

Work Style:

• Fast-paced and dynamic retail environment
• Collaborative and team-oriented culture
• Focus on providing excellent customer service
• Adaptability and flexibility in scheduling

Self-Assessment Questions:

• Do you have a genuine passion for creativity and helping others express their creativity?
• Are you comfortable working in a fast-paced retail environment with flexible hours?
• Do you possess strong interpersonal skills and the ability to engage with customers of all ages?
• Can you effectively manage multiple events and tasks simultaneously, demonstrating strong organizational skills?

ASSUMPTION: Michaels Stores values employees who are passionate about creativity, customer-focused, and able to thrive in a fast-paced retail environment. Strong interpersonal skills and the ability to manage multiple tasks are essential for success in this role.

⚠️ Potential Challenges

• Working flexible hours, including nights, weekends, and early mornings
• Managing multiple events and customer interactions simultaneously
• Maintaining a clean and safe work environment while managing events
• Adapting to changes in store operations and event plans

ASSUMPTION: While the Event Coordinator role offers a dynamic and engaging work environment, it also presents unique challenges that require strong adaptability, multitasking skills, and a customer-focused mindset.

📈 Similar Roles Comparison

• Event Coordinator vs. Event Planner: Event Coordinators focus on managing events within a retail setting, while Event Planners may work independently or for event planning companies, managing larger-scale events
• Retail vs. Hospitality: Both industries require strong customer service skills, adaptability, and the ability to work flexible hours. However, the retail industry focuses on selling products, while the hospitality industry focuses on providing services
• Entry-Level vs. Mid-Level Roles: Entry-level roles, such as Event Coordinator, typically require less experience and offer opportunities for career growth and development. Mid-level roles may require more experience and offer more specialized responsibilities

ASSUMPTION: The Event Coordinator role at Michaels Stores shares similarities with other event planning and retail positions but also presents unique opportunities for growth and development within the company.

📝 Sample Projects

• Planning and coordinating a successful children's birthday party, including customizing the event to the child's interests and ensuring all guests have a memorable experience
• Managing a store-wide event, such as a grand opening or anniversary celebration, involving multiple vendors, activities, and customer interactions
• Creating and implementing a new event or workshop, such as a DIY craft class or a hands-on demonstration, to drive customer engagement and sales

ASSUMPTION: The Event Coordinator role at Michaels Stores offers a variety of projects and responsibilities, allowing employees to develop their skills and contribute to the company's success.

❓ Key Questions to Ask During Interview

• How does Michaels Stores support the professional development and growth of its Event Coordinators?
• What are the most challenging aspects of the Event Coordinator role, and how can I best prepare for them?
• How does Michaels Stores measure the success of its events, and what key performance indicators (KPIs) are most important for this role?
• What opportunities are there for cross-training or advancement within the company for Event Coordinators?
• How does Michaels Stores foster a creative and innovative work environment, and how can I contribute to this culture as an Event Coordinator?

ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to the company's success. It also provides an opportunity to learn more about the work environment and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Michaels Stores' careers page
• Tailor your resume to highlight your relevant experience and skills, emphasizing your passion for creativity and customer service
• Prepare a cover letter explaining your interest in the Event Coordinator role and how your background and skills make you a strong fit for the position
• Prepare examples of successful events you've planned or coordinated, demonstrating your creativity and organizational skills
• Follow up with the hiring manager one week after your interview to express your continued interest in the position and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.