📌 Core Information
- Job Title: Event Coordinator
- Company: Dave & Buster's Inc.
- Location: Huntsville, AL
- Job Type: Full-Time
- Category: Hospitality & Entertainment
- Date Posted: April 8, 2025
- Experience Level: Entry-level to 2 years
🚀 Job Overview
Key aspects of this role include:
- Supporting the sales department in executing administrative functions
- Coordinating event details and ensuring guest needs are met
- Booking social events and contributing to the sales process
- Working in a fast-paced, dynamic environment with a focus on exceptional guest service
*ASSUMPTION: This role requires strong organizational skills, excellent communication, and the ability to multitask in a high-energy atmosphere.*
📋 Key Responsibilities
- Administrative Support: Complete administrative duties, including follow-up calls, paperwork distribution, and invoice submission.
- Event Coordination: Confirm event details, ensure accurate and prompt distribution of paperwork, and communicate changes to Operations and guests.
- Sales Support: Take RFPs and calls for social events, conduct site tours, and offer upsell opportunities to event hosts.
- Problem-Solving: Troubleshoot issues, analyze basic data, and make decisions to support Operations and the Sales Team.
- Communication: Effectively communicate with guests, Sales Team, and Management Team to ensure guest needs are met.
*ASSUMPTION: Strong verbal and written communication skills are essential for success in this role.*
🎯 Required Qualifications
- Education: High school diploma or equivalent required; some college coursework preferred.
- Experience: Previous administrative or event planning experience is a plus but not required.
- Required Skills:
- Strong organizational skills
- Excellent communication skills
- Proficiency in English (reading, writing, and speaking)
- Basic data analysis skills
- Ability to work in a fast-paced environment
- Preferred Skills:
- Previous experience in the hospitality or entertainment industry
- Proficiency in Microsoft Office Suite
- Bilingual or multilingual skills
*ASSUMPTION: While not required, experience in the hospitality or entertainment industry can be beneficial for understanding the unique demands of this role.*
💰 Compensation & Benefits
- Salary Range: $12.25 - $15.25 per hour (based on experience and location)
- Benefits: Competitive benefits package, including health insurance, 401(k) retirement plan, and employee discounts.
- Working Hours: Full-time, typically 40 hours per week, including evenings, weekends, and holidays as needed.
*ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and location. Actual compensation may vary based on experience and performance.*
📌 Applicant Insights
🔍 Company Context
- Industry: Entertainment Providers
- Company Size: 10,001+ employees
- Founded: 1982
- Company Description: Dave & Buster's is a unique entertainment and dining concept that offers a fun, interactive environment with arcade games, sports viewing, and chef-crafted food and drinks. With the acquisition of Main Event Entertainment, Dave & Buster's is amplifying the entertainment experience for guests and team members alike.
- Company Specialties: Food & Beverage, Arcade Games, Event Venue, Sports Bar, Restaurant, Entertainment, Corporate, Groups, Social Events, Celebrations, Experiences, Virtual Reality, Happy Hour, Game Day Specials, Eat & Play, and Half Price Games Wednesdays.
📊 Role Analysis
- Career Level: Entry-level to 2 years
- Reporting Structure: This role reports directly to the Sales Manager.
- Work Arrangement: On-site, full-time position with a flexible schedule that may include evenings, weekends, and holidays.
- Growth Opportunities: Dave & Buster's offers opportunities for career growth within the company, including management and corporate positions.
*ASSUMPTION: This role provides an excellent entry point into the hospitality and entertainment industry, with opportunities for growth and development.*
🌍 Location & Work Environment
- Office Type: On-site, fast-paced, high-energy environment
- Office Location: Huntsville, AL
- Geographic Context: Huntsville is a mid-sized city in northern Alabama with a growing job market and a cost of living slightly below the national average.
- Work Schedule: Full-time, with a flexible schedule that may include evenings, weekends, and holidays.
*ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on exceptional guest service and teamwork.*
💼 Interview & Application Insights
- Typical Process: 1. Online application submission 2. Phone or video screen 3. In-person or virtual interview with the Sales Manager 4. Final interview with the General Manager
- Key Assessment Areas: Problem-solving skills, communication skills, teamwork, and cultural fit
- Application Tips:
- Tailor your resume to highlight relevant skills and experiences
- Prepare for behavioral interview questions that focus on problem-solving, communication, and teamwork
- Research Dave & Buster's and the entertainment industry to demonstrate your enthusiasm and understanding of the role
*ASSUMPTION: Dave & Buster's uses a structured interview process to assess candidates' skills and cultural fit.*
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer relationship management (CRM) software
- Point-of-sale (POS) system
- Event planning and management software (e.g., Cvent, Eventbrite)
*ASSUMPTION: Proficiency in Microsoft Office Suite is preferred but not required. Training will be provided for any necessary tools and technologies.*
👔 Cultural Fit Considerations
- Company Values: Fun, Integrity, Teamwork, Innovation, and Excellence
- Work Style: Fast-paced, collaborative, and guest-focused
- Self-Assessment Questions:
- How do you handle multitasking in a high-energy environment?
- Can you provide an example of a time when you went above and beyond to ensure exceptional guest service?
- How do you approach problem-solving and decision-making in a team setting?
*ASSUMPTION: Dave & Buster's values a culture of fun, teamwork, and exceptional guest service. Candidates who embody these values and are passionate about the entertainment industry are encouraged to apply.*
⚠️ Potential Challenges
- Working in a fast-paced, high-energy environment with a focus on exceptional guest service
- Managing multiple tasks and priorities simultaneously
- Adapting to a flexible work schedule that may include evenings, weekends, and holidays
*ASSUMPTION: While these challenges may present obstacles, they also provide opportunities for growth and development in a dynamic and rewarding work environment.*
📈 Similar Roles Comparison
- Event Coordinator vs. Event Planner: Event Coordinators focus on the logistical and administrative aspects of events, while Event Planners oversee the entire event planning process. Both roles require strong organizational skills and attention to detail, but Event Planners typically have more responsibility and decision-making authority.
- Industry-specific context: The entertainment industry is highly competitive and fast-paced, with a focus on providing exceptional guest experiences. Successful candidates will be able to thrive in this environment and adapt to changing demands and priorities.
- Career path comparison: Event Coordinators can advance to Event Manager or Sales Manager roles within Dave & Buster's, with opportunities for further growth and development in the company.
*ASSUMPTION: While Event Coordinators and Event Planners share some similarities, they are distinct roles with unique responsibilities and career paths.*
📝 Sample Projects
- Coordinating a corporate event for 200 guests, including catering, AV, and entertainment
- Planning and executing a private party for a group of 50 guests, including custom menu and entertainment options
- Managing the event planning process for a series of recurring events, such as weekly happy hours or monthly networking events
*ASSUMPTION: These sample projects demonstrate the range of responsibilities and tasks associated with the Event Coordinator role at Dave & Buster's.*
❓ Key Questions to Ask During Interview
- Can you describe a typical day in the life of an Event Coordinator at Dave & Buster's?
- How does the Event Coordinator role support the sales department and contribute to the company's overall success?
- What opportunities are there for growth and development within the company?
- How does Dave & Buster's ensure exceptional guest service and maintain a fun and engaging work environment?
- What are the most challenging aspects of the Event Coordinator role, and how can I best prepare for them?
*ASSUMPTION: These questions demonstrate a candidate's interest in the role and provide valuable insights into the company's culture and priorities.*
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://daveandbusters.wd1.myworkdayjobs.com/Dave_and_Busters_Careers/job/Huntsville-AL/Event-Consultant_R-1003701).
- Tailor your resume to highlight relevant skills and experiences, such as strong organizational skills, excellent communication skills, and experience in event planning or hospitality.
- Prepare for behavioral interview questions that focus on problem-solving, communication, and teamwork.
- Research Dave & Buster's and the entertainment industry to demonstrate your enthusiasm and understanding of the role.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
