Event Coordinator

📌 Core Information

🔹 Job Title: Event Coordinator

🔹 Company: Michaels Stores

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 📆 Event Marketing & Coordination

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Planning, coordinating, and facilitating events, especially kids' birthday parties.
• Delivering engaging customer experiences within Michaels stores.
• Maintaining adherence to operational and safety standards.
• Providing exceptional customer service and checkout processes.

ASSUMPTION: The job involves active engagement with both store operations and customer interactions, suggesting a balanced focus on event management and retail tasks.

📋 Key Responsibilities

✅ Plan, coordinate, and facilitate events, including children's birthday parties and craft classes.

✅ Engage with an audience of varied ages to create a fun and creative environment.

✅ Demonstrate craft projects and facilitate party add-ons such as goody bags and balloons.

✅ Conduct administrative duties like answering emails and coordinating event feedback adjustments.

✅ Ensure events meet cleanliness and safety standards, including setup and breakdown tasks.

✅ Provide high-quality customer service: assist with product location, checkout, and promotions.

✅ Support Omni-channel processes such as BOPIS and SFS.

✅ Participate in merchandising, stocking, and maintenance tasks.

✅ Adhere to company policies and foster a positive workplace environment.

ASSUMPTION: Responsibilities extend beyond event coordination to encompass duties typically associated with retail operations to ensure comprehensive customer service and store functionality.

🎯 Required Qualifications

Education: Not specified

Experience: Experience in retail and/or customer service required, with a focus on children's events.

Required Skills:

• Excellent people skills
• Strong organizational and communication skills
• Creative problem-solving abilities

Preferred Skills:

• Experience working with children's events
• Energetic and enthusiastic personality

ASSUMPTION: While specific educational requirements aren't detailed, the job likely requires a high level of interpersonal skills and a creative approach to event management.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Health insurance (medical, dental, vision)
• Paid time off
• Employee discounts

Working Hours: Standard 40-hour workweek, with possible evenings and weekends.

ASSUMPTION: Benefits are competitive in the retail industry, aimed at supporting both part-time and full-time employees with a focus on health and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, focusing on creative and craft products.

Company Size: 10,001+ employees

Founded: 1973

Company Description:

• Operates over 1,300 stores across North America
• Provides a wide range of creative products and services
• Facilitates DIY, arts, crafts, and custom framing projects

Company Specialties:

• Craft and DIY supplies
• Custom and specialty framing
• Art and educational crafts

Company Website: www.michaels.com

ASSUMPTION: The company is a major player in North American retail for arts and crafts, providing a stable platform for creative careers.

📊 Role Analysis

Career Level: Entry to mid-level position suitable for early-career professionals.

Reporting Structure: Likely reports to a store manager or higher-level event coordinator.

Work Arrangement: Full-time, on-site role with potential weekend and evening hours.

Growth Opportunities:

• Potential for advancement to senior event coordination roles
• Opportunities to specialize in specific event types or functions
• Development of leadership and team management skills

ASSUMPTION: The role offers pathways into higher roles in event management and retail operations, aligning with Michaels' growth culture.

🌍 Location & Work Environment

Office Type: Retail store setting, with specific areas designated for events.

Office Location(s): Predominantly within U.S. Michaels Store locations

Geographic Context:

• Located in high-traffic retail areas
• Access to a wide demographic of customers
• Setup for event flexibility and inventory management

Work Schedule: Includes nights, weekends, and early mornings as dictated by event schedule demands.

ASSUMPTION: While the primary duties are retail-centric, the role offers a lively environment with customer engagement across varying demographic groups.

💼 Interview & Application Insights

Typical Process:

• Initial application screening for basic qualifications
• Behavioral interviews focusing on customer service and event management skills
• Technical and situational assessments regarding event planning scenarios

Key Assessment Areas:

• Cultural fit with the team and company
• Problem-solving within event planning contexts
• Customer service and communication proficiency

Application Tips:

• Highlight prior experience with child-focused events
• Emphasize your interpersonal and organizational abilities
• Include any creative projects you've managed or contributed to

ATS Keywords: Event Coordination, Customer Service, Communication Skills, Creative Problem-Solving

ASSUMPTION: Interviews will likely focus on practical experience with children's events and customer interaction, considering the retail and creative focus of Michaels.

🛠️ Tools & Technologies

• POS systems for in-store transactions
• Email and scheduling software for client communications
• Standard office applications for reporting and administration

ASSUMPTION: Basic familiarity with common retail and event management technology is presumed essential for day-to-day tasks.

👔 Cultural Fit Considerations

Company Values:

• Commitment to creativity and customer experience
• Inclusivity and support for employees and customers
• Continuous innovation in retail experiences

Work Style:

• Collaborative and team-oriented atmosphere
• Emphasis on proactive and creative problem solving
• Flexibility and adaptability to dynamic retail settings

Self-Assessment Questions:

• Do I enjoy working in a hands-on and dynamic retail environment?
• Can I effectively manage multiple tasks and events at once?
• Am I comfortable engaging with diverse age groups and personalities?

ASSUMPTION: A proactive and customer-centric mindset is crucial to thrive in Michaels’ collaborative and creative culture.

⚠️ Potential Challenges

• Managing multiple events with overlapping timelines
• Balancing event coordination with regular store duties
• Adapting to varying customer demands and expectations
• Handling high-pressure situations during peak retail hours

ASSUMPTION: The role demands resilience and a strong ability to prioritize amidst the dynamic and sometimes hectic retail environment.

📈 Similar Roles Comparison

• Compared to traditional office roles, this position offers dynamic, on-the-floor experiences with direct customer interaction.
• Whereas standalone event planners may focus solely on planning, this role includes direct execution and retail responsibilities.
• Potential for faster lateral movement into broader retail management roles compared to roles in more specialized planning fields.

ASSUMPTION: The accent on both event coordination and retail underscores a unique hybrid role with diverse career advancement pathways.

📝 Sample Projects

• Coordinating large-scale seasonal craft workshops
• Developing a themed birthday party package navigating multi-customer feedback
• Innovating on store-specific event add-ons improving customer engagement

ASSUMPTION: Projects reflect an emphasis on creativity and operational excellence, driving both customer satisfaction and store brand recognition.

❓ Key Questions to Ask During Interview

• How are events typically scheduled during peak business hours?
• What support does store management provide during event planning?
• How do you measure the success and engagement of store events?
• What feedback mechanisms are in place to improve future events?
• How can this role evolve in line with Michaels’ strategic objectives?

ASSUMPTION: These questions help assess company support frameworks and define clear pathways for professional growth within the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Michaels career page
• Ensure your resume highlights relevant event coordination experience
• Prepare for potential on-site interview demonstrations
• Gather testimonials or references showcasing your leadership in event settings
• Familiarize yourself with Michaels’ product lines and retail environment

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.